BetUK Review

I wish I had read these reviews before placing money to join for the Grand national We put a E/W bet on one of the horses that come in but nothing been credited to my account ?Plus I have £30 worth of free bets sitting in my account but there is no way of using them as there is no option to use them it’s saying they are on my account but not in the deposit pot I have no way of using them.The website is very confusing could be a lot user friendly.I signed up because it was advertised as deposit £10 get £30 in free bets.How do I get to use these bets ???

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I get emails with promotions and last one was bet £5 on any sport and receive another £5 bet to be used within 3 days for free.I placed a bet of £2.50 each way = £5 and the free bet wasn’t given due to having an each way bet.Apparently in their terms and conditions, but nothing in the email promotion whatsoever.If you are happy to read through all their terms and conditions, these may a a bookmaker for you.Otherwise, use a bookmaker you can trust.Account now closed and balance refunded to use elsewhere.Be careful.

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Wish I read these reviews. Never found a bookies that make it almost impossible to get your money. I had to speak to customer services at least 12 times tonight to verify through 3 different methods and you still come up with more excuses not to pay me. This has been followed up with the gambling commission and I hope you get investigated and your licence suspended. I suggest everyone else report them too.

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You should have minus stars for companies like this. BETUK is owned by LeoVegas they are disgusting company to deal with, based in Malta. No way of contacting them only through Live Chat and emails they do not answer. Take you money, but if you win they will not allow you to withdraw it without bank statements, copies of your bank cards including all numbers (CVV etc.)AVOID AVOID AVOID at all costs

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Stole my money this company should be closed down they are crooks So many false 5 star reviews to help con people Many have the same issue, they don’t pay out, please keep posting 1 star reviews to counteract this scam company

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Bet UK was offering decent odds on the grand national. I signed up to place a bet and the odds were reduced as soon as I made a deposit.

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I will advised anyone who is about to sign up with them to AVOID doing so for your own good. Scammers , they will do all they can to frustrate you to leave your money to them . They are fraudsters

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Awful company, do not use. Withheld all my money for no reason, closed my account and I have no way of contacting them

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I Never had a problem with Betuk, until I won whilst on my Easter holiday. I won over a couple of days around £5k ( thousand ) the next time I tried to log in to Betuk it refused me access. After several attempts I contacted their online chat which explained that I have not followed their guidelines regarding responsible gambling. Ha ha ha !!! Got to say that your policies of giving at least half a point less than the big 4 bookmakers and only wanting documentation when you want to withdraw your winnings.This company only wants mug punters. You are genuinely a very poor, short sighted company.

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I have been using BetUk for around a year now. I have to say, they have been excellent. Some great odds covering all sports and lots of offers. The offers seem to have stopped now for some reason but overall it’s been great. Speedy withdrawal as well. Thanks

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Just joined made a withdraw was told up to 24hrs for clearance and anything from 3-5 days into my bank,how’s only hours for service ?

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Advertised deposit and bet £10 to get £30 free bets no mention that an each way bet doesn’t qualify unless you delve deep into their conditions! They clearly don’t want long term members if they are prepared to use cons like this to get you to join!

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Absolutely dreadful company. Website weak. Always ‘about to crash’, that is, if you recognise it (changes every day).Cretinous customer ‘service’, provided by lily-livered dullards in their early 20s. [mis]’Managed’ by morons. If you met one of these ‘people’ in real life, your ‘feeling sorry for them’ would turn into hatred within seconds. Culturally backwards. Intellectually inept. Riddled with dishonesty and disrespect. It’s your money they want, and nothing else. Spend it elsewhere, don’t get ripped-off by these criminal clowns: retain your dignity. Avoid like the plague (interestingly spread by rats).

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LOLOLOLOLLOLOLOYOU CAN SEND A BATCH OF GREAT REVIEWS THROUGHLOLOLOLOLOLOOLOBUT THE TRUTH COMES OUTWHAT A BUCH OF SHYYTEEEEEEEE REVIEWSSEND ANOTHER BATCH THROUGHTHE PEOPLE KNOWYOU ARE A SCAMMINGSCUMBAG OF A SITEPLEASE PLEASE PLEASEDO NOT USE THESE DISCUSTING CHEATING SCUMBAGSYOU ( IREPEAT )WILL NOT GET PAID IF YOU WIN

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A really good site and once your ID Is set up you are good to go. Safer gambling is advised by the company and pay outs are made expeditiously

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After placing £1400 worth of bets via PayPal my returns were £881. They then made my life a nightmare requesting screenshot from my PayPal account. They verified I sent the correct docuements. They have now blocked me from signing in and will not speak to me. Complete scam. I will now need to do 14 PayPal disputes. Most disgraceful betting company I have ever used. They have effected my mental health in a big way. I have spent many many hours trying to contact them for a reply.

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No money has been paid back after nearly one month after I tried to withdraw. LeoVegas Gambling trading under BetUK is a scam and I have now gone to ibas-uk.com. This company should be closed down and its license revoked. They are a scam company looking for people that lose and never have to withdraw money. When you do win and want to withdraw from BetUk is impossible. Can’t believe the 5-star reviews here and I would certainly question if these are not planted by BetUK. Have written to Paul Dixon who is the MD of LeoVegas will see what he has to say and you can find him in LinkediN

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I withdrew some cash through PayPal and still waiting for my funds a day after

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Will take your promos away from you by claiming you’re not a recreational player even though you are and you’ve not won anything on them. Didn’t even have the decency to tell me.Also claim it’s responsible gambling yet you can bet what you want on the casino etcWhen I emailed you just quoted a clause in your terms and conditions. You wouldn’t let me talk to anyone either.A really strange sad excuse for a bookmaker

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As an 81-year-old pensioner who can only make modest bets, the bet-to-get offers add extra enjoyment and value.

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I had a terrible experience with the Bet UK today. I played 380 spins on a slots game at £0.25 per spin, hoping to have some fun, and maybe bag a win along the way. Unfortunately, things took a turn for the worse when the game froze, and I was forced to reboot it.After resetting the game, my stake had been increased to £2.50 per spin! To make matters worse, I managed to play four spins at the higher stake before I even realised what had happened.When I contacted the customer service team on live chat to report the issue, I was met with nothing but hostility and a complete lack of empathy. They refused to acknowledge that there was anything wrong with their system and placed the blame solely on me, stating that it was my responsibility to check my stake before every single spin.I am absolutely appalled by this response. As a customer, I should not be expected to constantly monitor my stake, especially when playing hundreds of spins. This is an incredibly poor user experience, and it shows a complete lack of empathy on their behalf.To make matters worse, the adviser tried to end the chat with me several times, and eventually ended the conversation while I was still typing my response. This is highly unprofessional and demonstrates a lack of concern for customers’ issues.I would strongly advise anyone considering using this betting company to think twice before doing so. Their customer service is abysmal, and they clearly have no interest in providing a fair and enjoyable experience for their users. Save yourself the trouble and take your business elsewhere.

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After reading the latest reviews I was a little worried.But after my experience, they do not make sense.I deposited easy, made bets without problems and withdrew with no hassle.Will use again, good service.

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My account was under review after I tried to withdraw money 3 days ago. I provided several pieces of information with personal details and I have had no explanation as to why my account continues under review. Customer support won’t tell me and they won’t allow me to speak to anyone about it. They apologise and suggest I should wait but I am not sure what the timescales are or what exactly they need to know. I am not allowed to close my account and access my existing funds. There is nothing positive I can say about BetUK and I would avoid this site. Having read the other reviews I can confirm that they are accurate and there is clearly no interest in customers. Also, please do not bother to contact me through trustpilot and claim to be doing something to assist because I have sent emails to you and spoken to numerous customer support advisers and I know your offers are empty words.

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Regardless of what you send to verify your account they will always want more including photo id? WHY. I sent everything they aked for (except photo id) and today i received an email telling me i must verify my account or my account will be suspended??? All this because i wanted to withdaw the princely sum of £18.25 and thats been pending since 30/3/23.If you are a sensible person who is doing their due dilligence before joining this betting site… DON’T DO IT!!!And Betuk shame on you.

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I’ve never encountered a business that treats it’s customers so badly. All you get are copy and pasted responses. You can’t speak to the faceless jobsworths. They make the decisions but won’t tell you whyAbsolutely no chance I’ll ever use you again

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Set up an account, verified all documents and placed initial sports bet. Welcome offer wasn’t given so had to contact live chat who assured me it had been resolved. It hadn’t, so I had to contact them again. Finally received free bets and hated every minute of navigating the site. Hard work and not at all clear. Would avoid using unless they had a unbelievable welcome offer on.

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Absolutely rotten. The customer service team do their best to be awkward and make you jump through hoops to get a free bet. If you email you just get a copy and paste responseThey are utterly laughable I suggest everyone complains to the gambling commission about this disgusting bunchDon’t bother with your generic reply about this not being the experience you wish people to have. Looking at the other reviews it seems I’m not the only one who thinks you’re a joke.

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BetUK always brings me good luck. Earned a few drinks this weekend. The withdraw is amazing, instantly credited into my account. Thank you BetUK.

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These guys lie, you are dealing with crooks, if you deposit money you never get it back !

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Made a mistake on the initial bank details provided. Tried to change them and BETUK refused and then said as the bank details didn’t match the bank statement they then withheld my winnings and only paid my stake back. Quite happy to take your money but find every conceivable way not to pay out.

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Placed a bet which won & I’m told it can take up to 24 hours to settle ? The issue I have is another bet which lost, settled immediately and following all these 1 star reviews, they spear to have a genuine point. Not much by the way of offers for existing customers

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I played couple of times on slots – bass splash and spinned hundreds of spin and didn’t got any scaters. Unbelievable empty spins . Welcome bonus also didn’t receive. My experience are not for recommendation on slots on tere . Proper waisting money and time . Dosnt make fun at all if need to deposit only ?

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Still no money returned this is now 3 weeks and counting. If you win don’t expect to get anything back even your original stake. They are crooks and should be closed down

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Would give zero if possible. Refusing over 3k of winnings for no reason. Contact IBAS if you have any issues they’re well aware of the malpractice occurring at Betuk and will help you settle it fairly. This company won’t be around for long. The site is ugly, the app is slow and the customer service staff not a brain cell between them.

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Provided everything bar my DNA over the last 3 weeks. Still no resolution, still no communication. Very stressful and very suspect behaviour from this company. I understand the requirement for security and protecting all parties but what this company are doing is harmful for the customer because the process is so poorly managed and takes far too long. I am a Very unhappy customer and it looks more and more likely i need to go to IBAS to get my money.

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They didnt seem to have problems accepting payments from my card BUT when it comes to withdrawals that is a whole different ball game. Being asked to provide photos of the card used, bank statements, location etc because Natwest are not accepting payments from this site, not according to Natwest when i spoke to them. I have accounts with 4 other betting site and in all the time i have used then they have never once asked for any i.d to be provided in order for me to withdraw money. In my honest opinion its the worse site ever. Oh how i wish i had read these review prior to using this excuse for a betting site. They’ve asked for more details to better understand my experience. Rather than waste my time explaining, i would suggest that someone from Betuk sit down and read all the 1 star reviews as we are all saying the same thing, They dont like paying out.

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Still no money in my bank. Can’t understand why they would spend all this money on a website where it’s only a matter of time before these con artists get closed down.

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Do not use this company!They are nothing but con men! I have been trying to withdraw from them for a month now. I have jumped through every hoop imaginable and sent photos, signed and stamped letters from my bank and all you get is a repeat letter to submit documents. They will not tell you what is wrong with said documents. Do not touch this company with a barge pole, it’s not worth the grief.

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Its been 15 days since i tried to withdraw my £260 winngs and still have not been paid.Absolute joke ,stay welk away from this betting site as they do not like to pay you out .They are quike enough to take your money .How many people are they doing this to earning interest on thier money?

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I don’t usually leave reviews but I’ve been with you 8 months. I used the free bets promotion on horses and the boosts on football every weekI haven’t won once yet you disabled them claiming responsible gambling. What a load of nonsense seeing as I’m free to bet on the casino. Why offer promos if you take them away?You’ve lost a good customer and hope you grifters go bust

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Terrible customer service.Free bets not credited from offer.Customer service is an absolute joke. Any excuse to try to avoid issuing the free bets. They apparently can’t understand which offer I am referring to (it’s on their own website), they can’t open links went sent to clarify. What a useless, dishonest and obstructive company.I won’t be using again and it looks as if I won’t be the only one.

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Poor service, I gave them two forms of id driving licence and house old bill and now two weeks later after winning money they want more personal information!!

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Had to contact them regarding free bets ,as could not findHad a couple of wins but trying to withdraw funds on the card you paid with is a nightmare,want bank statements,photo I’d,never needed anything like this on any other appAVOID

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Sorry to say, more of the same as I read below.Signed up as a new customer and won £135 off free bets. The problems then started when I was attempting to withdraw my winnings. They asked for various bits of ID, all which were sent. They’re refusing to release my winnings, and have instead given my intiial deposit back and suspended my account.These bookmakers are nothing but cowboys and I would certainly not recommend to anyone. You’ll not get your winnings!

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I placed a bet recently and earned some free bets which expired on Sunday 26.3.23 at midnight. I tried to use my free bets on 23rd but they were showing as pending and I could not get access to them. I tried to contact you twice on the phone number provided but this seemed to be a private number. I also tried to go on the chat line but this was not helpful. Therefore I lost my free bets

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This lot stopped my promos and haven’t given me a reason why. An utter joke of a bookies. No wonder rated so poorly from others

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Be careful on the slots. I have been playing on the slots on all types of different stakes today and I noticed my balance was going down by odd amounts. For example if I was playing on 60p stakes, my balance would go down by 72p, then 68p, then 71p extra. I tried this across multiple different games and stakes and every time was the same outcome. So God knows where the extra couple of pence goes per spin you make but I would imagine it’s this scam company’s back pocket.UPDATE!!! – Having finally got a response from someone, it turns out that BETUK automatically assume you want to enter their “Blue Ribbon” bonus which adds on an extra 9p PER SPIN!! Let me put this into context, I play on 40p spins, this 9p is almost an extra 25% on top of this. I staked £300 today which means that £75 of that money was going towards some bonus I never opted into and didn’t know about. Stay clear people.

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update, i finally got my money after 3 weeks of hell, i am now happy but no way am i forgiving these cowboys i think they were under the impression i would write a good review, well they were wrong i still say they are useless

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Whouldnt touch this company with a bargepole again got the free bets ok but as I won with them they made I so impossible to withdraw asking for bank statements ect . People should not be asked for personal info as when you sign up it’s hard enough stay clear people you will regret it .

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What a joke you are, playing at being bookiesI am not going to discuss on a forum what you have done, all I will say is that you really are a waste of time. You sponsor all these races but people will soon work out the truth how bad you areI cant believe I originally gave you 5 stars, I should have known better, I will never use again. You can have a 1 star to add to all the rest

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