BetUK Review

Will post every week until I get paid the money I am owed.Hotel California, you can put it but never check out. This is not a proper company but a con that should be closed down

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Poor payout on roulette, poor service on chat good payout on sports.Bascily if you use this website do not trust the live roulette table or any part of the casino.

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They keep sending unsolicited texts . Blocking does not work . I went to site to try and stop contact but they want my details. Totally unscrupulous .

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Well I finally got my money back from BetUK, much has happened over the last 20+ days. Bet UK insist that there was a problem with my Bank, I spent a very long time talking to Nat West and they assured me that there wasn’t a problem, so really a stalemate. What I didnt know is that all bookmakers use a a “closed loop system” which means that they can only pay money back using the Bank card that deposited it, thus in my case as Nat West was the bank I used and as I couldn’t pay money in take out using them naturally caused a problem, but in all fairness to BETUK eventually payed me back via “wire transfer”Looking back I think I did jump the gun in pointing the finger at them rather quickly, but saying that I do not understand that before I could withdraw my money I had to send proof of my ID..driving licence, utility bill plus (my biggest dislike) was details of my Bank card, although this was done through a valid web site called HOO YU, but even so why.Well I’ve upped my opinion to 2 stars and will leave it like that.Good luck to any of you who are having problems.

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There is no way any 5star reviews can be genuine. Easy to put money in but impossible to withdraw as they ask for endless authorisation. Scam company

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MY GOD IT CARNT BE LONG NOWLOOK AT YOUR DAILY REVIEWSHOW ARE YOU STILL IN BUISNESSNOT LONG NOWANYONE WITH HALF A BRAINCELL WILL AVOIDWORD DOES GET AROUNDYOU WILL WILL NOT PAY ANYBODY WHO WINS OUTTHE BETTING REULATORS ARE A SHOWER OF POOBUT THE PUNTERS ARE NOTTHE REVIEWS WILL STOP SOONCOS YOU WONT HAVE ANY PUNTERSYOU SHOWER OF SHITTTTTTTTYOU CAN STILL PUT YA ODD FAKE REVIEW UPBUT IT WONT MATTERCOS NOBODY WILL BE THEREYOU ABSOLUTE DISGRACE TO THE BETTING INDUSTRY

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Bet £10. No free bets as promised, 3 free £10 bets showing as pending….no way to contact customer service. Disappointing.

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I am absolutely gutted at this site and I am glad I can come and complain here for the whole world to see. They will never get the best of me Never! I made a case against them with enverracapital d0t io and they were able to get all my winnings into my account. Note: fight them like i did till you get your winnings

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NOT PAYING THE £20,000 OWED!!THIS COMPANY HAVE LIED TO ME THEY HAVE, CHANGED MY DETAILS, THEY HAVE CLOSED MY ACCOUNT.THEY IGNORE MY 10+ EMAILSIVE WON 20K+ FROM A £25EW FOURFOLD THEY WILL NOT PAYOUT THEY HAVE CLOSED MY ACCOUNT YOU ARE A DISGUSTING COMPANY DO NOT USE THEM BET UK DO NOT COMMENT ON THIS SAYING HAS THIS BEEN RESOLVED BECAUSE YOU KNOW IT HASNT AND YOU REFUSE TO LOOK IN THE MIRROR AT THE ACTIONS YOUR TEAM HAS TAKEN.

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DO NOT USE BET UK. Getting your money back is near on impossible.Tried to withdraw a bit of my winnings only to have my account cancelled and told I’ve breached their terms and conditions.They’ve kept my money. Only glad I didn’t win a large amount as they were quite willing to let me keep depositing money.Be warned , read the terms, they don’t favor you ?

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BetUK is excellent. The CS employees are very helpful.One thing that I never understand is when you make a withdrawal you always have to contact CS to ask them to process it before it’s returned to your bank. Maybe they could look at that.

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Downloaded the app and played realistic blackjack for a whileRealistic my foot. Dealer beat me every hand I playedWhat a truly tragic embarrassing lot they are. The 1 star reviews on here say it all

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Terrible service. They are making it absolutely impossible to withdraw my balance.I am with Chase bank. It has a numberless card. They ask you to send photos of your card to verify it.I discussed this issue with the live chat and they asked for a proof of ownership. I sent a proof of ownership, but they rejected it because it did not include the first 6 digits and last 4 digits of my card number.They asked to go into a branch and asked for this documentation, but my bank is app-based and does not have branches.I screenshotted my app with the required details, but it didn’t have a logo.I have sent all this information and they are refusing to accept it and I can’t with withdraw my balance.Please whatever you do, choose another betting website.

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I made three deposits totallying £110. I won some bets, and the balance is now £231. I tried to withdraw four times, all have been ignored. I emailed customer support, that was also ignored. I have now tried live chat, who spun me a tissue of lies that my bank was not accepting payments into my account. I had other bookmaker accounts, I withdrew from all of them and all have paid except this outfit. So there is nothing wrong with the card or my account. Lies like this I will not tolerate.If there really was a problem paying me, why did they not email me to let me know?Clearly hoping I will forget it and they keep my money. I will not, I will simply contact the regulator.Looking at other reviews, this company makes a habit of not paying out.

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I forgot to say that I sent a letter to BetUK address as I found on line.Stanley Grv, Stockport, Greater Manchester, SK4 4HP, United KingdomBut a gentleman just sent me an email saying he lives there, what is going on with this company.Well I have made quite a few reviews about this company since 12th March, I’m only trying to take out £43 but when I read some of the other complaints I feel lucky.I have had the same response on Trust Pilot, “ I have sent an email “ load of rubbish, just more untruths. I have gone through Resolver, and also revisits IBAS, both who are very helpful, in my case £43 is not going to change my life, but I do not like CHEATS, and surely that is what BetUK are.Today I actually thought I was getting somewhere but the day has gone by and I’m in the same position.What ever happens I will still keep trying and any opportunity of giving this company a bad review I will take, we must stick together so as to prevent others getting involved with people like this.Good luck everybody, keep fighting.

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Opened account to benefit from the £60 free bets. Not been able to get in to my account after deposit of £20 to claim. 6 messages sent to support no reply. Avoid at all costs!

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Compulsive liars, further down is a review I’d sent in on Friday about the scam offer they have on and the unbelievably poor customer service. They have replied to my review advising that they’ve emailed me with a that with hopefully fix the issues …. no email received, clearly just commenting on complaints to look like they’re bothered … absolute Joke of a company

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My reviews is the same as most on here I’ve deposited easily over £250 with no identity checks and as soon as I win something and attempt to withdraw I am bombarded with security checks. This morning I was told my account has been permanently suspended and they could not give a reason as to why. I had £650 in the account that I attempted to withdraw apparently this has now been “forfeited” and they have said I will be refunded £249 what a joke of a company.

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Same as all the other comments on this site they will not pay money out Will be reporting this matter to the financial ombudsmanAlso will be putting all these comments on Facebook

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I have spent hours this morning trying to get help relating to an issue I am having with the provision of paypal identification.I have sent over numerous screenshots proving my paypal account identity. I have deposited over £1400.00 into the account without question and all i want to do is withdraw some of my balance.You advisers keep saying I need to provide all the information on one screen shot. Paypal won’t allow me to do this and I have been on to them for a further hour trying to get them to change the way they show account profile on my profile page. They are now questioning the validity of such a request from betuk.update – They have now accepted my verification and blocked access to my account.

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Complete scam. Won’t let you withdraw any money, you have an endless amount of hoops to jump through, and then it just gets put back into you account. Please avoid, so many better companies to use than these cowboys.

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People lie so much haha,They been good as gold to me.Fast withdrawals, bonuses etc.UK customer service responds faster than my bank lol.There great to be fair.Live coverage etc is great also.

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I have put two reviews previously on Trust Pilot ref Bet Uk not letting me withdraw my money, no joy still.After much research I decided to register with IBAS, and it was very easy, wether they solve the problems or not I.will have to wait and see. My next move will probably be the Small Claims Court, which to set up is £25 for up to £300 claim, but naturally if one loses costs have to be paid.My amount is only £43, but I do not like to be cheated, and that is my reason for furthering it.I suggest that as there are so many of us in the same boat, why not look into going down the same route.All the best to you all.

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I don’t normally bother with complaints but after playing your evolution blackjack I’ll make an exceptionIf it’s really random why does the dealer have 20 or 21 about 99% of the time? Why when the player hits on 12 they get a 10Yet when they double down on 11 they get a 2? How is that random ?? It’s notThe DLR dealt himself blackjack 3 times in a row. How is that random?Talk about taking the Mick. Don’t go near there casino

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I couldn’t give no stars, unfortunately.The customer service is appalling and good luck getting your money!!!

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Your online casino is absolutely disgusting. How is it possible for the dealer to have 20 every hand and the player 15? player always busts and the dealer never does,,,how is that random?Biggest rip off I have ever seen and wont be using you again…shameful

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I cannot withdraw any winnings from my account!! My account is verified after sending all required documents but it won’t allow my to remove funds. I’ve tried to get help from their help centre multiple times but of no avail. Very frustrating and getting tired of trying to get my winnings, doesn’t seem fair!!

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Awful so frustrating and so bad multiple uploads as proof that didn’t work no explanation as to why, didn’t get my bonus , staff are rude on chat. Tried to withdraw my money and was told I can’t due to issue with my bank , spoke to my bank and they said there is no issue there end. They then suddenly said I needed to upload my card and then bank statement . I had already uploaded my bank statement when joining. I did this and I still couldn’t get my money … company is a joke do not use. Oh and they lied about the joining bonus you don’t get £60 you get a load of random bets . Hope this company goes bust

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I have £3,000 stuck in my account they are not letting me withdraw, they owe me over £20,000 from not paying out the return on bets, I have emailed 10 times no reply.DO NOT USE THIS COMPANY

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Bet £20 with the bet 20 get 60 sign up offer. I bet £10 each way on a horse at 9/1 totalling £20 securing my free bets… if only they weren’t still ‘pending’ expiring today.Update – I’ve been given the free bets as a goodwill gesture, apparently my bet didn’t qualify. The terms are not clear.

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Sick to death of having to chase up free bets having to give bet IDs which then logs you out the chat . Why can’t they just be added automatically… Having to wait via chat for 30 minutes is something I can do without on my day offAlso tired of them wriggling out of the free bet because I supposedly didn’t opt in and refusing to add it afterwards. There’s no common sense applied or any goodwill from customer service.. Live chat is just a long waste of time. For the sake of a lousy £5 free bet you’ve lost a customer and gained a 1 star review

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I try to test out multiple betting companies to see who offers the best deals and service. Bet UK is hands down the worst I’ve come across. BS Free Bet Offers, withdrawal not working for days on end. Customer service staff rude and blunt. Save yourself the hassle, AVOID this company.

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Still cannot get MY deposits from this company, they say use Resolver, so have tried that, one thing they wanted was a photo of my Bankers Card…BOTH sides, that is when I got suspicious of them.Anyway having looked around at the numerous complaints I have decided to go down the Small Claimsroad, they only owe me £43, £40 which is money I deposited, but I’m more than willing to give it a try.They actually say on my account that National Westminster and HSBC are refusing to pay money into BetUK accounts and suggest using PayPal, now doesn’t that sound rather strange!

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DO NOT USE!!!!!!!! Signed up for my dad Absolutely shocking sent them all his documents and because he only wagered £56 to win £460 they have closed his account and refused to pay him out what they owe him.

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Existing customers got no offers at Cheltenham at all. Not even price boosts or specials. New customers got offered misleading offer 60 free bets but only 2 X 5 free bet were allowed on single horse bets. The other 3 X10 bets had to be minimum 4 selections accumulators. Then 10 on a golf tournament and 10 on Europa League. Who signs up for a Cheltenham offer and then wants to bet golf and Europa League???

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Have to agree with many of the comments about the £60 Free Bets promotion. You have to jump through hoops of fire (with petrol on your pants) to get them – And every THEN – Nothing. Mine are still “pending” after three days – And they “expire” tomorrow. Dreadful. Guess I’m lucky to receive the £22 I won from the £20 I placed in order to (supposedly) qualify for the freebies. Closing my account.

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BE WARNED- BET £20 GET £60 FREE BETS IS A DECEPTION !!FREE BETS ARE A RANGE OF AMOUNTS ON VARIOUS EVENTS, BUT ONLY TRIGGERED WHEN YOU PLACE A £20 BET ON EACH!! SOME EVENTSDONT EVEN APPEAR ON THE WEBSITENOTICE HOW THE £60 FREE BETS IS NOT AN OPTION TO TICK WHEN YOU SIGN UP??IF YOU WAIT FOR THE FREE BETS TO APPEAR , NOTHING WILL SHOW AND YOUR FREE BETS WILL EXPIRE.READ THE OTHER REVIEWS FOR WHAT HAPPENS IF YOU TRY TO WITHDRAW.

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Awful company, customer service constantly send you links to open if you click in them it closes the chat so you have to start again, the opening offer is a complete joke, random bets across sports you may not even follow, customer service staff rude and arrogant.. avoid at all costs

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Takes 3-5 days to get your funds. Other sites are immediate. Signing on was a nightmare. Soft ware does not match other sites

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signed up, was completely verified wom £217 tried to withdraw it wasn’t letting me so I tried to withdraw they told me i had to verify my bank, no problem so I did and when I tried withdrawing after that they closed my account

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I knew I was tempting fate when I left BetUK a five star review on 1st March. Two weeks later, it’s Cheltenham Festival week and BetUK have some great promotions – as well as the weekly Horse Racing offer (2 x £3 free bets) I was able to opt-in to a special offer (3 x £10 free bets). The only problem was that, when I came to place a qualifying bet on Monday, I found that I was unable to stake more than a couple of quid. I needed to stake £25 to qualify for the special offer.I have now emailed (twice) and used live chat (twice) and BetUK won’t offer an explanation as to why this has happened. The emails are completely ignored and the live chat clueless. At least other sites who have restricted me in the past have been clear about it and offered some kind of reason. Needless to say, I am extremely disappointed that I’ve missed out on £££s of free bets and currently I’m not able to continue my custom with this site.

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Really beginning to enjoy this app.They have Some really good offers on horse racing and PayPal withdrawal was only 1 hour – the best I have experienced across all betting sites.A few areas to improve – can the actual race be accessed from the betting slip, and it’s not clear if your bet is each way or win only

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I took up the offer of £60 free bets for Cheltenham and won but I can’t get my money out. I used Paypal and they are fine for you to pay in but won’t let me take money out. Have sent details but they are asking for more information all the time. The app is pathetic, can’t see this company being in business. Avoid

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Really good bonuses. Very efficient cash withdrawal system. This is my second review of this company which is excellent. Thankyou.

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Signed up placed a bet no can’t log back in and no way of contacting customer service! Emailed them but heard nothing. Has anyone any info on how to contact these please

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Shambles of a betting company, and don’t be sucked in by their misleading promo offers.Lesson learnt and I’ll simply be sticking to the more established guys in future that I’ve used previously.

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Cheltenham offer was a joke. Far to many T&C’s which aren’t evident until you have deposited. Website is poor. Server went down so guess it’s not set up to cope with lots of activity.On the positive side they returned my money very quickly.Not for me.

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Placed a couple of 20 bets on the horses and went to get my free bets. Not there so went onto live chat who told me I hadn’t opted in and would need to bet it again to get them. Rather than add it on as was genuine mistake they simply refused. And now they’ve lost a really good customer just for sake of a measly £6. All they care about are new customers who will be in a for a shock when they realise how petty and jobsworthy this lot are.

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Do not sign up it’s a complete con. Signed up today after their advertising for Cheltenham offers, deposited, place bet, won and then they would not allow me to log back into my account. 1 hour waiting for live chat to answer, a further 1 hours been told various pointless things about resetting my password which they failed to allow to happen. They refused to refund my account despite only signing up a few hours earlier. I wish I had read the review before signing up. Compete Scammers.Still not resolved a day later – Emails, more Live chat. Please stay clear of this business.

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Tired of throwing your money in the bin? No??!! Then come on in ye daft remedial. Step right up and let BetUk yank the cash from you in a fashion not too distinct from an infant extracting nutrients from a banana. Squish! Terrible app governed by even terribler people. Live chat is the equivalent to licking a battery whilst having your balls licked by a live battery, stay safe and gamble responsibly, with another tax dodging, morally corrupt, geezer luvin, mother funkin, sha hooor sir yes pleasing organisation.

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