BetUK Review

APPALLING..This is my first review and its a shame it has to be negative but this bookmaker is so incompetent.Live chat takes forever, it is terrible, there are always issues crediting free bets and then when spending hours on live chat a free bet disappears when they add one, it is insane.I also do not lie it when they offer price boosts on horses, this is very dishonest.You may wonder why it is dishonest.. well the odds are not actually being boosted.I have witnessed it so so many times as i normally have the site open on race meetings and individual races and i have literally been looking at the screen when the letters P.B appear as a price boost except the price hasn’t altered.This should not be allowed, if a supermarket offered all customers half price groceries and customers visited the supermarket to find there is nothing half price there would be an uproar so how can a bookmaker get away with this.. its the same thing.There will be bettors that see price boosts and bet just because its a priceboost when infact the price hasnt changed in over 2 hours.. its disgraceful.I would advise bettors to go elsewhere , terrible untrustworthy site

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I believe 2 days to process withdrawals and a further 5 days for it to reach my bank account is ridiculous. Most can do it in under 24hours. Either get more staff or speed up the process.

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Abysmal. Happy to take deposits but won’t refund to the same payment method, unless you’re willing to provide your inside leg measurement, your Mother’s urine sample, and a hair off your virgin daughter’s head. Seriously, avoid these cowboys, they’ll be gone within the next 12 months and will most likely take your money with them. CROOKS.

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Disappointing, wouldn’t recommend. Plenty of other bookmakers out there offering a far better quality service and experience.

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absolute joke of a company they are fine when you deposit but if you try and withdraw they do anything possible to stop you getting your money over 20 times sent documents in to be refused now they changing again what they want , they will try and steal money anyway they can would give them 0 stars if i could , they should be charged with fraud but the gambling commission is almost useless so get away with it

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Received an email bet £25 on Premier league get a £10 free bet. Bet £25 but didn’t receive the free bet. Contacted support and was told I hadn’t opted in (even though I had) so effectively called a liar. Can’t understand why anyone would use them anyway as compared to the other UK bookmakers they offer little value, rubbish promotions and a poor website. Avoid like the plague and use a proper bookmaker like bet365 or skybet

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Been unable to sign into my account for 2weeks, have money in the account that I need. Live chat can’t help, sent loads of emails and still no help.I just want my money out of the account then you can close it.

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lmfao WHAT WONDERFULREVIEWSSO YOUR SORRY TO HEAR ABOUT THE EXPERIENCEPEOPLE THE SSCAMMERS BET UK DO NOT PAY YOU OUT IF YOU HAPPEN TO WINDO YOU GET THAT -THEY DO NOT PAY YOU OUT IF YOU -DOHHH WERE SORRY TO HEAR ABOUT YOUR EXPERIENCE LOLOLOLOLLO.OWHAT A BUNCH OF CORRUPT JOKKERSAVOOID AVOID AVOID AVOID AVPID

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Sent you emails Wednesday and Thursday about bet queries. It’s now Sunday and not a peep back. Not impressed I’m hardly going to open an account when you can’t do something basic as return a simple emailReading the other reviews I think I dodged a bullet anyways

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Very poor customer service. Did not reply to an email I sent them and the live chat is a joke, it is ridiculously slow and does not solve any issues.

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Can’t believe how bad this company are.I was told my new account was active on the Saturday, made a couple of bets and they closed it on the Monday after only a couple of days!I didn’t even have a chance to use my free bets

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rang me on a phone that anyone could have answered about safer gambling then threatening to close my account if i didn’t speak to anyone now closed my account with pending 5 day withdrawal all verification checks ok so emailed several times sorry not my department ?you’ll have to speak on chat hey you’ve closed my account ?

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Signed up.. Was ready to deposit my money. They asked to verify my identity. So I sent them my driving licence pic which they refused for no reason. Then I submitted 4 different proof of addresses which they rejected on all of them.Spent 4 hours trying to verify. Told them to close my account. Joke of a company

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What is the point when you don’t reply to emails. Why have an email address?? How can your customer service be so bad that you don’t bother replying? It’s not too much to ask surely? Well obviously it isI’m not spending a hour on live chat just to get my free€3 bet you’ve not credited correctly. All those reviews calling you bad are correct.

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PLEASE PLEASE PLEASEITS BEING 2 MONTHS SINCE THE WORLD CUP FINISHED .BET UK HAVE STILL NOT PAID THE PALTRY £60 PROFIT WE MADE DURING THE WORLD CUP .PAID THE £19 BACK TO ACCOUNT (AMAZED THEY DID THAT AFTER READING YOUR 1 STAR REVIEWS )AND CLOSED THE ACCOUNT EVEN JUMPING THROUGH EVERY HOOP THEY PUT IN FRONT OF US .SPREAD THE WORD PEOPLE DO NOT LET THE SCUMBAGS BET UK STAY IN BUSINESS AVOID AVOID AVOID

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Can only says positive reviews for Bet Uk only new to them but had decent win payout via PayPal within 1 customer service good.

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The absolute state of their online casino. Talk about never being able to win. Garbage

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Absolute gargbage company! The site is crap; the numbskulls on the chat are the usual automaton time wasters; the ‘Welcome bonus’ of £30 didn’t Materialiser, despite putting money into the account, and placing bets, and the useless bellends haven’t bothered to reply to my email enquiry. Utter rubbish-avoid at all costs!

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Withdrew some winnings very quick & efficient.Good odds on football & Racing.

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This is the reply i get from BET UK Hi PinoThanks for leaving a review! Regarding these queries, we kindly ask you to reach out to our support at BET UK and they will help you with any issues!Thanks again!Bet UKWELL I DID AND ALL THEYBSAID IS A LOAD OF RUBISH WE DONT OFFER CASH OUT ON SELECTED GAMES , well i had another accumulate r running at the same time only that it had 3 teams loosing and that had a cash out , so your talking Rubish

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So a few of us bet Lakaku to make 1 foul with various bet builders. Most of us got our bets up some 4 or 5 selections but they voided Lakaku AND the whole bet.This is totally wrong, not in their rules about the voiding if a player plays in the game at all ( he was a sub)They they withdraw their link re void bets on their websiteAVOID these crooks.

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Absolutely crap betting site, major problems getting money out, customer service is rubbish you can spend 20 mins on and no satisfaction. Avoid at all costs.

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STAY AWAY FROM THIS SITE !!! ROBBING YOU MONEY !!! I placed an 11 team accumulator on football for £4.78 , every team was winning up till the 90th minute without a cash out right through and when some my teams were winning 1-0 , well keeping an eye on the bet thinking there should be a cash out and wasnt one of my teams conceded in the last second and lost ? everything so when I approached the chat support they said i was guaranteed cash out in some accumulator which that is Bstds as i had another accumulator running and that had a cash out ,,, THIEVING BAstds IVE LEFT AND NEVER RETURN

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Contacted this crowd twice regarding withdrawal and no emails back. Have waited 5 working days and still nothing. Don’t use this company, I am at present dealing with the regulators regarding my withdrawal.

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I’ve been using online slots for a while now. Some are so bad like paddy power, bad returns. Some are good like grovsner casino, fast payouts but weird deposit system now with a rolling 30 day deposit maximum. But this site seems great. Ok games and my first win of £700 was paid out within a couple of days and didn’t have to send paperwork. Great stuff

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Only had an a/c for a few months & despite my deposits being more than any winnings they started severely restricting the size of my bets, i.e. offered 31p when asked for £5. So I decided to withdraw my funds with the intention of closing the a/c. However, I was asked o provide proof of ownership of the card used to make initial deposits. Unfortunately the card in question no longer exists as my bank had cancelled it (Visa debit) & replaced it with a Mastercard debit card. Despite complying to the best of my ability to provide sufficient information from the bank (everytime I provide something they reject it and ask for more, petty & irrelevent info).Even though I have provided more than enough info t they just hide behind gambling commission rules.The amount we’re talking about is less than £100 but they clearly don’t want to part with it and hope I’ll get fed up and go away.So my advice to anyone considering opening an a/c is don’t touch them with a barge pole. There are plenty of other reputable bookies out there.

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Really poor. From identification to place promotion bets. Clunky at best. Generally hard work. Bet limits of 8 pound but promo bet offers of 15. Not good

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Do not use these company you will not get paid same as sts bet. bet uk are scammers an fraudulent company beware !!!

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if i could give zero stars i would total joke of a company backed 2 players to be carded at 14/1 was due £140 back from £10 (my first ever bet placed with these crooks). After accepting the bet i later found out they had voided one of the players who ended up getting a red card and being sent off. I contacted customer support mid game and was told by there team that my bet was not in-fact voided and that from there end both selections were still in play. When the game settled they settled the bet as only 1 player to be carded as a winner and paid out £42.50. After messaging 2 different customer support people i was not given an answer as to why they had voided the bet , i then sent 3 emails to there support email which they did not even respond to. I tried asking them the same question on twitter only for them to block me so i couldnt see there twitter page. Finally i was told by a customer support person that the reason they voided the bet was because the player who received the red card did not start the first half and was not on the line up , even though said player came on at half time and received a yellow card which was then upgraded to a red card. If this is the case then why was the bet accepted in first place and why couldn’t the first 2 customer support team tell me this ridiculous rule. I placed this same exact bet on 2 other book makers and both of them paid out with zero problems. This “company” are crooks as many other reviews on here back up . my advice? DO NOT USE BET UK!!

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Website let you play just casino and not showing any football games to bet on

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Deposited £120.00 on 21st December 2022.I had a 40/1 winner soon after I opened the account.I had other small winners too but no bigger than 17/2. I have made a small profit of £136.98 since opening the account in 5 weeksSince the early few days I have a problem betting £10.00 which is usully my max. bet and it gets refered nearly all the time for approval. The last few days they have offered me only a few pence on my selections when I’ve asked for £10 or even less.

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Very bad service, did everything I was told to get my sign up bonus but they wouldn’t give it to me.Awful customer service that lie to you.A chap called Andrew that I spoke to was just awful and disrespectful.DO NOT USE THIS WEBSITE.The company is just an online scam!

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I was under the impression that they were best odds guaranteed on all uk and Irish horse racing but they are not.I backed a horse at 16-1 early price it won at 28-1 but they settled the bet at 16-1 I withdrew all the money in my account with them and closed my account.I will keep to the tried and tested bookies in future who are best odds guaranteed .Most of their competitors are much more generous.Steer clear of this cowboy company.

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I opened an account and was automatically given a £0 monthly deposit limit! I’ve then submitted all documentation, received confirmation that my account is fully verified and still wasn’t able to deposit. I’ve contacted support multiple times and they were always giving me the same response. That my case has been escalated to the relevent department and they will get in touch with me in the following weeks/months!! I ended up waiting for about 10 days, before eventually closing my account. Thankfully there are many other options and bookmakers that I can use with no ridiculous excuses like this…

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cant load the website, cant load the app, cant load any markets i deposited and i withdrawed my money without any bets.

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BET UK u are absoloutely awful. Wont even let me put multiple bets in a bet builder because i have ‘exceeded the amount of bets in one slip’ god thats awful i only wanted 4 things in cant even put a player to have a shot on target in the newcastle game. Head to paddypower or 365 where you can EASILY do this without hassell. Try getting onto bet uks customer service aswell hahahahs ‘position in the cue number 5827382’ absoloute jokers who want binned right off to make way for a decent betting site. Pathetic

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RESPONSIBLE OPPERATER LOLI SEE YOU ARE STILL GETTING YOUR 1 STAR REVIEWS DAILY.EVERYONE SAYING THE SAME THING.YOU ARE BEING SHOWN TO BE THE SITE THAT YOU ARE .A SCAMMING SCUMBAG OF A COMPANY.DO YOU REALLY THINK YOU CAN TREAT CUSTOMERS LIKE THIS AND STAY IN BUISNESS.WORD GETS AROUND QUICK AND MY GOD HAS THE WORD GOT AROUND .ANYBODY STILL USING YOU MUST LIVE ON THE NORTH POLE AVOID AVOID AVOID

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Opened account yesterday morning and deposited £10, no additional verification needed. Got 3 x free bets. Won £300 off one of them. Withdrew it last night, in my bank this morning. What’s not to like?

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Just utter crap casino just robs u robs u robs u ! Last 4weeks lost 2000 no more how there still operating is unreal it’s not a casino at all it’s just plain simple scam !well 1 good thing has came out ov this is u won’t be geting my 500 a week anymore ! Beacause u don’t even give me a good game no bonus knocks u out ov the game all the time ! I’m a happy man writing this kus after playing this morning I no u won’t be geting a single penny anymore game over bet uk ! Just lost a good customer and 24000 a year now u hav a good day bet uk

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I placed my very first bet a £130 bet on Liam Smith to beat Eubank jr at 9-4 odds at 9pm last night, He won then I read the reviews here on trustpilot and they had me believing bet uk is a scam company and I went to bed feeling like I had lost. Woke up this morning and an email from bet uk saying you’re withdrawal has been processed, checked my bank and £422.50 has been paid. Very happy

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Do not use!!!Disgusting company, lie say they are gonna give you a bonus and they don’t!!???Is this company even regulated in the UK?

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MY MY Wow Bet uk you do get some wonderful reviews dont you. Like i have said on previous e-mails the only way to stop these thieving bandits is to spread the word people -get them shut down .You see when these scumbags take your money and dont ask for verivacation then want it when you win they are breaking the law ( even then they dont pay you out) There is no point going to the gamming commision ,they all pee in the same pot .ALL WE CAN DO PEOPLE IS SPREAD THE WORD .GO ON ALL SOCIAL MEDIA ALL WORK FORUMS ALL UNION FORUMS LET EVERYBODY KNOW THAT BET UK WILL RIP YOU OFF YA HARD EARNED AND THINK THEY CAN GET AWAY WITH IT -LETS NOT LET THAT HAPPEN PEOPLE

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Just like everybody else on here I have had exactly the same experience with these thieving criminals. I was using them fine whilst losing money but as soon as I tried to withdraw they decided to ask me for all sorts of documents, I provided EXACTLY what they asked for and they still refuse to pay me, they would constantly change what they wanted me to send every time I provided a document, I provided every new document they asked for and they still won’t pay out. Their customer service team are the worst I have ever dealt with in my life, they refuse to let you speak to a manager and completely ignore emails, I’ve been waiting 4 days for a reply through email and the live chat service takes at least 30 minutes just to get through to their rude unhelpful agents. I’ve also asked for a data request at least 6 times so I can access the chat transcripts so I can report them which has been completely ignored. If this isn’t sorted by the end of the week I’ll be reporting this to my bank and the appropriate authorities. I will consider editing this review if a manager contacts me and we can sort this out. Avoid LeoVegas as well as they are the same company.

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The worst betting site ever ?? please stay away ! They’re very quick to take your money but when I won and wanted to withdraw it’s taken 3 months to get my money . And then they only gave me 50% of my winnings a complete scam. Customer services replying upto 5 days after sending emails . Worst experience I’ve ever had I would never go back to this awful betting site complete shambles.

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how many emails do i need to send? what a jokeyou have not replied to a single one- why have email address when u dont replydont ask me to reach out to you. I have been trying for 2 weeks

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Limited to just a few pounds bets after just a few wins. Not a serious bookmaker.

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I accidentally locked myself out my account. Totally my fault and Lucija was great and sorted it out. My promotional free bets had also expired and she reinstated them for me which was very generous

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I have only had my account for a couple of weeks. My stakes were severely restricted for an unexplained reason (I wan’t winning any money from them) & their C.S. department insisted that there were no account level restrictions in place in spite of it being very obvious. Do not expect honesty or transparency from this company, but expect lots of generic Copy / Paste irrelevant responses.

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Worst betting site I’ve ever used. Took for me to get in touch with customer service about a withdrawal I’d requested 4 days earlier for them to then tell me to deposit more money and to send in documents to verify my account. Even after doing all this which I thought was ridiculous I got told by a customer service agent the payment team wanted me to send in my bank statement again as my surname was not on it even though it was on it. That conversation was abruptly ended by the customer service agent when I told them I wasn’t sending the statement again and to look at it from when I sent it the first time. Apparently I was going round in circles when it was their member of staff that couldn’t read a document properly. Unprofessional, unhelpful and just a generally rubbish service provided.

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I have provided all documents to bet u.k .again they have moved the goalposts .they now ask me for letter from bank to prove ownership of card .bank have said never heard of this .only give me a statement from machine were do i go from here .absolute svam trying to get my winnings .avpid this website .take money ok.

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