Betvictor PLAYER REVIEWS(3308)

OGL Smith
13 January 2024
Comment from uk.trustpilot.com
Reese sorted me out instantly with no dramas at all. Impressive service!

Lorraine Reading
12 January 2024
Comment from uk.trustpilot.com
Jayce was really helpful, efficient, polite and friendly. Well done to Betvictor getting Jayce on your team. As good a live chat experience I've ever had.

Andy
12 January 2024
Comment from uk.trustpilot.com
I say that I opened through a link so missed the welcome offer but it was added as a gesture of goodwill,my assistant was very polite and quick and showed that they are willing to help

John
11 January 2024
Comment from uk.trustpilot.com
Jayce the person dealing with me was very helpful the matter was dealt with very quick a very polite conversation was had with Jayce

Grindley
11 January 2024
Comment from uk.trustpilot.com
Liam and Vicki from c/s were brilliant I deposited £10 for the sport bet if free bet £10 and receive £50 in free footy bets but I will say Vicki and Liam was very professional and they both solved my problems in no time very grateful and they credited my £50 in free bets immediately. Hope to have a win tonight many thanks guys one happy customer :))))))

Teedcee
11 January 2024
Comment from uk.trustpilot.com
I had a question regarding a promotion, this was answered by Max quickly and to my satisfaction in a friendly and professional way

Stephen Reynolds
10 January 2024
Comment from uk.trustpilot.com
Amazing help from Anyi who helped me with an issue (of my own making) with a sign up.

Anthony Hague
09 January 2024
Comment from uk.trustpilot.com
great customer support from chris and so far a good site to play on. payment is slightly slow but could be my bank

Crazy_titan Lockett
08 January 2024
Comment from uk.trustpilot.com
They managed to resolve my problem within minutes great service

Mark O Connell
08 January 2024
Comment from uk.trustpilot.com
Great service by Jayce very good customer service Put on to an agent right away, always fair play going on never had a problem with loading times good technology being used here and very good casino that is well deserved the good reviews customers are always happy which puts all other slots to shame

John
08 January 2024
Comment from uk.trustpilot.com
Used chat and had contact with Max who sorted out my query very efficiently

Steve White
07 January 2024
Comment from uk.trustpilot.com
Signed up as a new customer, website is so glitchy, not user friendly, I have just placed some matchmaker bet and can't actually see the selections I have chosen, a truly dreadful online bookie, once I have claimed my fee bets I will close the account

Deshmar
07 January 2024
Comment from uk.trustpilot.com
Just want to let everyone know that JAMIE was so helpful and if I can double your stars i will.

BobbyFinders
07 January 2024
Comment from uk.trustpilot.com
Very prompt reply from Live chat. Reese solved very quickly my issue relating a bonus glitch

Lorraine Robinson
07 January 2024
Comment from uk.trustpilot.com
Reese was brilliant he resolved my issue really quick highly recommend thanks reeese at talksportbet.com

J
07 January 2024
Comment from uk.trustpilot.com
I've used many other sportbook including bet365, Pinnacle, betway and so on.Betvictor is the best and I've never had an issues with them. The chat agents are really helpful and fast with response.

Rae Warden
07 January 2024
Comment from uk.trustpilot.com
Reese was fantastic and fast with helping me with my query! Fantastic customer service!

George Kidner
07 January 2024
Comment from uk.trustpilot.com
Was having a little trouble understanding this free bet so I went on the live chat and someone named Max was as helpful as can possibly be. Helped me a lot.

Shaun
06 January 2024
Comment from uk.trustpilot.com
Great customer experience, Anyi was really helpful and explained what was needed and helped me.

Lorna
05 January 2024
Comment from uk.trustpilot.com
Great service from Vicki. She was able to help me navigate through the sign up offer as this is my first time signing up. She was patient and very helpful. Thanks Vicki

Col
04 January 2024
Comment from uk.trustpilot.com
Excellent Customer ServiceI must say the customer service with BetVictor is second to none. Live chat answered within a minute. Have only had 1 or 2 small issues but were very quickly resolved. I had the pleasure of dealing with Jayce in customer service today and again a top class service.

customer
03 January 2024
Comment from uk.trustpilot.com
Had an issue with uploading money to the account. Contacted customer support through the live chat and spoke to Max who quickly solved my issue. Max was very helpful and polite.

Anonymous
03 January 2024
Comment from uk.trustpilot.com
Jank site 5 star reviews are blatant lies saying 5stars that would mean excellent it’s very poor not worth the time and effort or the waste of money watching digital reels spinning your money away no chance of any gameplay overall my conclusion is that it’s disgusting that they can get away with it oh and when you remove this review I will write another one and hopefully someone will see it and save some moneyWhy are you asking for details I think I have given them to you your site is a complete con the random number generator does not allow 200 spins to pass by without so much as a sniff of even a 10p win come on you are taking the p..s you are blatantly robbing us I have proof of this so do yourself a favour and …. Off

Ellis Russell
03 January 2024
Comment from uk.trustpilot.com
I got in a mix up with the joint offers, opting in for the casino one when I wanted to opt into the sports one. Jack was very helpful in letting me switch over to the sports joining offer. I am happy with the professional and quick service he provided

Dan
03 January 2024
Comment from uk.trustpilot.com
Contacted customer services with an issue, Max helped me through the issue and resolved it quickly, hes a credit to your team.

Kelly Ashton
03 January 2024
Comment from uk.trustpilot.com
Had a customer inquiry with someone called max answered my questions straight away.he was very helpful thank you max

Ray Tannner
02 January 2024
Comment from uk.trustpilot.com
Does anyone genuinely believe these thieves have a 4.4 star review 😂😂 they are all bulls*it believe me I’ve been playing here for over 4 months I’m 2k down and not won a penny!!! Nothing changes i play one game and it’s literally dead! Base game pays nothing takes hundred and hundreds of spins for a single bonus for utter tripe back! These people are just glorified con men and thieves and if anyone else run a business like these scammers they’d be locked behind bars! Every review of one star is completely true! They just keep knocking mine offline because they don’t want to be seen for their true colours! I literally have around 70 hours of video recordings of this garbage and in my tempted mind I want to put them onto a drive and send it to the proper authorities, they are nothing but lying cheating scum! I get you lose and win..but I haven’t won a single thing in 2K + it’s laughable! I don’t even play high stakes anything between 10p and 40p yet you accumulate absolute nothing back, it’s over within minutes 😂 then you complain or say they’re unfair and you get the same generic nonsense on their live chat! It’s about time they were internally investigated as they are owned by another cheat site in 888! Trust me save your money you’ll only regret playing with these utter frauds!

Rachel
01 January 2024
Comment from uk.trustpilot.com
I was really happy with the swift dealing with my issue although my wish was not granted in the time I was told it was customer service was fast and friendly x

Stoyan Dimitrov
01 January 2024
Comment from uk.trustpilot.com
I am customer for a week. Yesterday won jackpot and withdraw £1000. Money was avaliable in my account for less than 24 hours. Also contacted customer support few times and I can say except the stupid chat bot, customer service was excellent. Have minor notes about the app design but overall my opinion for them is very good. If they can implement instant withdrawal will be the best.

Ryan Donnelly
31 December 2023
Comment from uk.trustpilot.com
Another deposited ripped in matter of minutes. No wins no bonus rounds. Just hundreds of dead spins. This site is scammy as out. Stay clear

Gray Fox
31 December 2023
Comment from uk.trustpilot.com
I had made a silly error that was embarrassing but advisor Chris was fantastic.

Paula Howell-Clarke
30 December 2023
Comment from uk.trustpilot.com
Max was really good help today, he was friendly and helpful. Pleasure to talk to!

SHAUN MAIL
30 December 2023
Comment from uk.trustpilot.com
Just joined lost 50 quid no wins poor to say rating is so good, update looked at my playtime selected 25p spins with £34 pound on my account, played 2 spins that should of cost me 50p , but after my two 25p spins my balance had done down to £14 pounds , that's £10 pounds a spin it cost me , and what reply did I get?The same generic email they always send out , they have not even looked into it , daylight robbery at it finest , stay away from this site they will rob you blind .Now had an email saying they going to remove my review in three days , clearly so nobody can see it and they look good to everyone , absolute fraudsters

Scott Thom
30 December 2023
Comment from uk.trustpilot.com
Brilliant help reece top guy for helping me out with my problem :) welcome off sorted ::) happy customer

Donald
30 December 2023
Comment from uk.trustpilot.com
I was initially disappointed about an offer I was interested in but after a short conversation with Max I was credited the offer. I'm likely to recommend Bet Victor to my friends and am also likely to use the site more after this pleasant interaction. Good job

Mark
30 December 2023
Comment from uk.trustpilot.com
I’m shocked how this site has 4.3 stars, absolutely the worst customer service, (vicki, christina, eli etc) are all brutal. They keep saying please email us at the generic email just to get a generic response. Screwed out of 600$, again. Yet no investigation gets done and I am just out the money due to a crook site

customer
29 December 2023
Comment from uk.trustpilot.com
literally never had a single issue with this site the layout is good the payouts are fast live chat are good 10/10 best site i've found online

Mason Peters
29 December 2023
Comment from uk.trustpilot.com
Max helped me with my welcome bonus despite me not activating my promotion beforehand. He sorted it out for me straight away. Thank you, Max! :)

Paul Davies
29 December 2023
Comment from uk.trustpilot.com
Pretty impressed. Fun to play even when you loose money you still feel like you had a good run. Good games and nice to see a fair slots game. Fair play bet victor.worth the money. Win or loose.

Jude Moore
29 December 2023
Comment from uk.trustpilot.com
Very helpful, had ma one one called Max and he was very useful and got my question answered and sorted straight away!

Tom
27 December 2023
Comment from uk.trustpilot.com
Antony was efficient and sorted out my log in.

T-milli shaka
26 December 2023
Comment from uk.trustpilot.com
Very bad customer care service to Customers from Africa especially Nigeria. And there have been lots of complians concerning the verification like Jade and lily who deliberately refuse to verify Customers and deliberately end up blocking their account and not refunding their deposits. I am a sport blogger and I thought betvictor was a great platform and I wrote about them and it got to thousands of Nigerians and Nigeria is the biggest gambling nation in Africa. Betvictor verification team just proved to be racist for they deliberately call Nigeria legit documents fake and end up blocking these good Nigerians account without Refund. I regret ever writing good about betvictor. Bunch of racist in there

Cash Kid
24 December 2023
Comment from uk.trustpilot.com
Max was very helpful and respectful. Very quick response and solved my issue right away. Thank you max. will definitely recommend this app to all my friends

edward sim
24 December 2023
Comment from uk.trustpilot.com
I don't even want give them 1 star.They don't deserve one.Betvictor is terrible.You can't get hold of anyone.If you send them an email you have to wait 3 weeks for a reply compared to any other site which is 48 hours.Avoid betvictor

Debbie Skidmore
23 December 2023
Comment from uk.trustpilot.com
I haven't tried the site yet just wanting to no what ID do you need to have to be verified pls

edward sim
21 December 2023
Comment from uk.trustpilot.com
They are the worst betting site I have ever been on.My account has been suspended for 6 weeks.I have gave them all my information and still they don't let you have a bet.So if you want to bet with betvictor you might be able to get 5 pounds on.Shocking siteThey must have seen the review and they closed my account immediately but they have not been very quick in putting all my money back in the bank.They closed the account so close it properly and cancel all my outstanding bets and put the money back in the bank. Thats what I call closure

Mark
20 December 2023
Comment from uk.trustpilot.com
Customer service is still inconsistent and terrible.Christina , Eli, Sammie all brutal. Some good reps but it is very rare you get someone who will HELP as opposed to an automatic bot response

jon barron
19 December 2023
Comment from uk.trustpilot.com
Speaking to a person my account got verified in minutes, despite showing the same documents I had through the online system.

A M
18 December 2023
Comment from uk.trustpilot.com
This gambling site never pays out, absolutely shocking,personally I hope they are put in front of a judge and liquidated, Have a lovely Christmas x
John P
15 January 2024
Comment from uk.trustpilot.com
Poor options for betting Much slower than other sites with withdrawals.I'll single out greyhound racing.Other firms offer place markets.Forecasts. Tricasts. Early prices. Betvictor offers win only. So why would you use this site when other sites offer more options?Also the withdrawal process. 24 hour plus.Hills, Ladbrokes, Sky, Boylesports.All more or less immediatelyIt makes me wonder about the back end not being run smoothly.I'm summary. They offer nothing other sites don't do better.
Poor options for betting Much slower than other sites with withdrawals.I’ll single out greyhound racing.Other firms offer place markets.Forecasts. Tricasts. Early prices. Betvictor offers win only. So why would you use this site when other sites offer more options?Also the withdrawal process. 24 hour plus.Hills, Ladbrokes, Sky, Boylesports.All more or less immediatelyIt makes me wonder about the back end not being run smoothly.I’m summary. They offer nothing other sites don’t do better.