Betvictor PLAYER REVIEWS(3308)

Michael
08 August 2023
Comment from uk.trustpilot.com
Keith did a great job helping me with a bug on the site.

customer
07 August 2023
Comment from uk.trustpilot.com
They have a good selection of slots here and I was really enjoying it but the slots have got so bad. They’re just dead. I do not expect to win all the time by any means but I do expect game play and entertainment. It seems to be lacking now. It’s so hard to get a bonus here. A lot of dead spins now. My rtp for the past week has dropped to 68% on games advertised at 96%. I play the same games across several sites too.

David
07 August 2023
Comment from uk.trustpilot.com
WARNING..THIS COWBOY COMPANY IS POSTING FAKE POSITIVE REVIEWS TO MAKE THEM LOOK GOOD. STAY AWAY FROM BETVICTOR ESPECIALLY CASINO ITS FIXED.

Smithyhk
07 August 2023
Comment from uk.trustpilot.com
Existing customer for several years. They provided no real explanation, in disagreeable wording, when queried why they suddenly froze my account and demanded compendious, delicate personal info to unlock it. I explained they had data breaches in the past and was hesitant, which they completely ignored.Gibralta based, probably been caught doing something wrong, now tightening up algorithms ahead of an audit. I guess this in absence of any explanation. And I’d be ok with that, as long as they explained a little and dropped the surly attitude.I’ll take my custom elsewhere

Mark O Connell
06 August 2023
Comment from uk.trustpilot.com
Was talking to the staff Jamie and he was great at helping with what promotion was best for me and it was good fast reliable service all these good reviews glad everyone is happy as this casino deserves the credit :)

Matthew Flynn
05 August 2023
Comment from uk.trustpilot.com
Keith was super helpful and prompt. I like Keith and the customer service at betvictor. High five!

Samantha
05 August 2023
Comment from uk.trustpilot.com
They verified my account upon registration and I was not asked for any documentation. I was OK to deposit and play, I staked hundreds (not asked to verify by the way, as maybe there was a chance i could lose) and won some money. The moment I went to withdraw my money was pending. Then about 12 hours later I get an email asking me to send documents. I pointed out this is a breach of the gambling commission ruling where a company can't demand documents when a customer goes to withdraw if this could have been asked for earlier. (Which was my case) my balance was £903, they sent me £550 and are holding the rest of my money. £353 is being held and they are refusing to send me this back. I am stage 3 of my complaint and I wish to have my funds sent over. Why could they send £550 but not the £353. I have asked for my deadlock number and I will be taking this forward to IBAS. This practice where a bookie is using anti money laundering laws to stop withdrawals is a legalized crime. How is depositing £10 a form of money laundering. I guess they didn't like the fact I won £903 from £10. I have given them multiple emails about this and had no reply, they simply are holding my £353. Stay clear from this company. I am happy to change my review once this is resolved.

Bob
04 August 2023
Comment from uk.trustpilot.com
Poor odds poor promotions.Restricted after taking only £40 in over 12 months.Spin the wheel to win 1 useless spin on some never win fishy slot. Or spin the wheel to bet £10 to get a £1 free bet. Sometimes you get to open a box to reveal an equally awful bonus like (England to win 16 - 0 i think my last one was)Casino promotions are ridiculous too with things like spend £100 to get 25 spins at 10p each with 20x wagering I mean come on guys does anyone actually do these?)Website quite difficult to use also. Sporting odds are generally lower than others too.There's a reason I never betted much with you its because your odds are just so bad, and your promotions are a joke.

Rickyboy Williams
04 August 2023
Comment from uk.trustpilot.com
Very Fast Responce. Problem was Solved Straight away with Max .

maxgamer
04 August 2023
Comment from uk.trustpilot.com
I like BetVictor at all,the customer support is already there to help you and it’s a fair casino application i like this one i trust them.

mark cooper
04 August 2023
Comment from uk.trustpilot.com
I played for £1,100 case on their slots games, got about 3 & 66 minutes hours of playtime on that 1. Biggest Winner I got was £66 On 1 Bonus Game2. The Oods Of Geting A Bonus Game/ You Have A Better Chance Of Geting Struvk By Lightning3. The Slot Game They Have Availabel Very Mediocare AT Best4. BetVictor Slot Bonus Offers Poor5. Would I Recommend Or Come Back To BetVictor (100% No)

Camelia
03 August 2023
Comment from uk.trustpilot.com
David is a very good agent, he help me really fast with my problem. You have 5 stars from me 🌟

Kalman Toth
03 August 2023
Comment from uk.trustpilot.com
Good and helpful service

Hassan Karout
03 August 2023
Comment from uk.trustpilot.com
Reese was amazing help me through the whole process

Eddie T J Naylor
03 August 2023
Comment from uk.trustpilot.com
good games rubbish promotions you either get 1 spin or 2 spins on the guaranteed prize wheel if you are lucky or the summer wheel they never like giving anything away they are in the business of just taking everything you deposit or play crooks,

Stephen Connelly
02 August 2023
Comment from uk.trustpilot.com
Very good good service and easy going site

George Sava
01 August 2023
Comment from uk.trustpilot.com
0 because not pay nothing, on consecutive loss, payme 2£ max, after go 3000£ loss I play another 3000£ don’t gove nothing

Kirsty Caplin
01 August 2023
Comment from uk.trustpilot.com
Had an offer error even though I'd wagered the right amount. and the wager did get recognised in the 'Betvictor' software. I contacted live chat and had received prompt help from customer service agent Belen. This problem had been rectified within 10 minutes. Also got offered alternative resolution if the offer I claimed couldn't work. Great customer service!

Consumer
30 July 2023
Comment from uk.trustpilot.com
Very helpful fixing name being spelt wrong

Lorraine Reading
28 July 2023
Comment from uk.trustpilot.com
Reese at Betvictor very helpful. Was polite, patient & understanding. A credit to Betvic for getting him on your team.

Chris Webb
28 July 2023
Comment from uk.trustpilot.com
If you don't believe BetVictor's staff don't write positive reviews for the company then check out Lorraine Readings profile. 5 reviews all about BetVictor and all about different support agents!! I personally have reported this to Trustpilot with screen shots of everyone. Hopefully they act and remove all the fake reviews. We will then see the true rating this shady company deserves

David
27 July 2023
Comment from uk.trustpilot.com
FAKE POSITIVE REVIEWSWARNING TO EVERYONE THESE LOW LIFE ARE POSTING FAKE POSITIVE REVIEWS TO MAKE THEM LOOK GOOD. YOU HAVE BEEN WARNED STAY AWAY FROM BETVICTOR.

Beverley Bristow
27 July 2023
Comment from uk.trustpilot.com
You are only worthy of a welcome bonus if you pay by debit card and not paypal.I have screenshot the live chat. I was told by Belen that It is a business decision? It is a very discriminatory way to conduct a business. Even after spending hundreds of pounds..to add insult he said that I would only need to make 3 £10 deposits using debit card to recieve the welcome bonus! I dont think I want to be penalised for using paypal, why let customers use it as a deposit method in the first place, it is legal tender, the same as debit card is it not?

Sharon
27 July 2023
Comment from uk.trustpilot.com
Not really had much wins as yet despite trying ... anyway will keep playing maybe it wasnt my time yet ...

Benjamin
26 July 2023
Comment from uk.trustpilot.com
$100 deposit, won $1500 and had same night verification and now received withdrawal approval & confirmation that it’ll be in my account within 24 hours. Support was helpful in ensuring I was satisfied with several other things as well.

Break The North
26 July 2023
Comment from uk.trustpilot.com
Pavol is the best agent. Really betvictor dont restrict your account you win they wont restrict your account. Betvictor the best. Please dont do bet365 company who hates losing. They will restrict your account

Alfie
26 July 2023
Comment from uk.trustpilot.com
very good and efficient customer service. I was helped by Chris who helped me with my problem swiftly very good service.

David
25 July 2023
Comment from uk.trustpilot.com
WARNING WARNINGBetvictor is posting FAKE POSITIVE REVIEWS to make them look good.Baldy Michael Tabor would sell his own mother to make them look good. You been warned stay away from Betvictor especially the casino slots,they are fixed.

Gareth Farrington
25 July 2023
Comment from uk.trustpilot.com
Reese was incredibly helpful, polite and understanding as well as offering above and beyond what is expected of him.

PJ
25 July 2023
Comment from uk.trustpilot.com
Have been trying to resolve a problem for a few days now. Contacted several on chat....them Reece arrived on the scene. Job done. Very patient and kind.

Paul
24 July 2023
Comment from uk.trustpilot.com
£140 down the drain, they know exactly what they're doing, constantly making you chase back your losses, the more you deposit the less thry give back,absolutely shocking, and the ONLY reason they have a high TP score is because they have negative reviews removed

Martin
24 July 2023
Comment from uk.trustpilot.com
Fine this site very easy to navigate great selection of fun games and sports something there for everyone great fun and great promotions all round I really enjoy playing at this site customer service is very friendly and quick was dealing with Belen for helpline and he was excellent and all the agents are

Steven Gallagher
20 July 2023
Comment from uk.trustpilot.com
Mar what a legend -He was really supportive with my query and helped me. Great person

Bobbie Hilton
19 July 2023
Comment from uk.trustpilot.com
Cant say a word bad about them. Put 300 on same day withdrawal of 13500 payed within 24hrs had a problem with a 2k pending payment they tried say was processed. Spoke to live chat and a email was sent within 24hrs apologising and the money in my bank! All done in 2days work

Chris Webb
18 July 2023
Comment from uk.trustpilot.com
We all know that slots are designed to take your money but BetVictor take this to a whole new level of just pure greed.I asked for a lifetime RTP, got the email and I can tell you just one slot that stuck out, The Dog House, I have had 12,000 spins on this slot and my RTP over that period is 73%. When I contacted support to complain they offered me a £25 casino bonus to end the complaint. What does that say? Don't believe any 5 star review.... All fake, written by staff. Everytime I have contacted support I have found them rude, arrogant and the most unhelpful people to deal with. Yes the slots might be random but If the winning numbers are not inputed into the generator all you will get is random losses with the occasional over stake win.Say they are regulated but who regulates theses so called regulators? Our corrupt government? I'll pass thanks, look forward to the day their license gets revoked

Michael
17 July 2023
Comment from uk.trustpilot.com
I have been using BetVictor for some time now. I have high amounts of deposits 20k+. When I won 12k+ they restricted my account and asked for documentation such as tax information, bank accounts, ID's...etc. I provided them with all information the same day. My account is still restricted 3 weeks later and they will not give me a time table for when they will give me my money. I have tried to contact them multiple times but they give the same response each time. Last week i tried to check if it had been finished and they closed my account. Originally they told me it would take 72hrs, then 2 weeks and now they are saying months. They are liars and scammers. I have been fair with them.They will drop a comment below saying to contact their customer support, however the customer support has been useless as far as the verification process. They have zero intention of paying out and therefore the only responsible response is legal action.

Eddie T J Naylor
17 July 2023
Comment from uk.trustpilot.com
very tight as company's go on free stuff dont spin the daily wheel as it will be one free spin or peanuts for betting a certain amount the fake reviews are mad on this review page someone needs to sort them out for that.

David
15 July 2023
Comment from uk.trustpilot.com
Fake Positive Reviews. Be very careful these low life scum,they are posting fake positive reviews to make them look good, funny how they all seem to say how great live chat is,. As for the casino slots, these games are computerized in there favour,you might get lucky the odd time,but you will lose in the end.YOU BEEN WARNED STAY AWAY FROM THERE FIXED CASINO.

vlad
14 July 2023
Comment from uk.trustpilot.com
Even 1 star its to much.I had play on this site for maybe 2 years.I had no spending limits and did not spend large amounts of money,20 £ deposit on 1 pound bet for slots,it had been many deposits but usually I had back 80 % of the deposits in winning.After losses of around 10k in about 2 years maybe 3 now they ask to give me my tax return.When I refused they had closed my acc.How fair is that?

Shaun
14 July 2023
Comment from uk.trustpilot.com
DISGRACE THIS PLACE IT REALLY IS..MY OWN STUPIDITY AND I CAN AFFORD IT BUT £2,700 IN AND THE MOST WOEFUL PRE DETERMINED SCRIPED RTP IVE EVER SEEN! MULTIPLE STAKES RANGING FROM 10P TO £2 AND HONESTLY A PITTANCE BACK ON THE BONUSES REGARDLES OF STAKE! PURE GREEDY COMPANY..IVE SEEN ALOT OF PEOPLE HAVE BEEN RESTRICTED TO PENNIES FOR SPORT/HORSES AND WHAT NOT AND THAT IS LAUGHABLE...BUT THE SLOTS ARE ANOTHER LEVEL! FISHIN FRENZY (OR FISHIN FAKE) IS LUDICROUS..ENDLESS BAITS ENDLESS SAME SCRIPTED BONUSES AND REEL WINS THAT PAY THE SAME LINE CONTINUOUSLY! YOU QUESTION THEM ON THE LIVE CHAT TO GET BACK THE SAME AUTOMATED BOLL*CKS ABOUT RNG AND THAT IT TAKES 100S OF SPINS..TRY DOING 10 THOUSAND PLUS FOR ABSOLUTELY NOTHING! ANYONE WITH A BRAIN KNOWS RTP WOULD KICK IN BUT NOPE SAME OLD STORY! WATCH YOURSELF WHEN AND IF YOU SIGN UP HERE THE 4 STAR REVIEWS ARE DEFINITELY NOT REAL!

alituck1234
13 July 2023
Disgusting........ ..... Strange how since I've complained EVERY SPIN IS DEAD!!!!!!!! That's not coincidence!!!!!!! I am beyond belief with how bad it is

alituck1234
12 July 2023
Wow,this site has got so bad,I used to love it but now..............just awful. I have never seen so many dead spins!!!!!!! Such a shame however I won't be recommending......................................

Annoymas
12 July 2023
Comment from uk.trustpilot.com
What a fcuking absolute joke. 1300 spins on the same game at 10p and not 1 single bonus feature during this! Does this even happen? Not a chance does it. Totally utter pi ss take. Fcuking robbing theifing baskets...

A Tierney
12 July 2023
Comment from uk.trustpilot.com
Signed up, auto verified and received email, deposited 700 to bet on England u21s final, as soon as this happened they requested 4 different verifications and took 72h to check them, also requested a further bank statement to prove I had made the deposit even though the funds are still in the account? Then rejected my proof and asked for another one, awful customer service and an awful “finance department” . This happened last Wednesday, it’s now Wednesday again, a full week holding my funds.

sandy slots
10 July 2023
Comment from uk.trustpilot.com
A zero star rating would be low. Scammers they did not apply a responsible gaming limit to my account until i lost £1500. and now no chance of this money back as its restricted.After getting my account verified, i started playing, won, and withdrew my winnings, quite efficient and fast withdrawals. I ended up on a losing streak after that. only to be told that they are restricting my account and i will only be able to deposit £200 per month. This is the same day I lost over £1500. Why couldn't they do it a day before? i was more than happy to play and lose £200 per month. So stay away from this casino as well unless your limits are in place and are verified, your documents are fully verified, do not deposit.

Gábor Molnár
10 July 2023
Comment from uk.trustpilot.com
Very fast response very friendly and helpful team thanks guysAll the best for everyone

Eddie T J Naylor
08 July 2023
Comment from uk.trustpilot.com
20 pound in deposit 20p spins on book of dead got a bonus with 19 spent and got paid 5 wow that is mad, if you are doing this to me and everyone else i wonder if you would care to show your profits publicly i doubt it.

Benji Stewart
07 July 2023
Comment from uk.trustpilot.com
I had an issue with my welcome bonus however max was very professional and sorted the problem in minutes

David
07 July 2023
Comment from uk.trustpilot.com
Stay far away from Betvictor... baldy Michael Tabor is scrapping the bottom of the barrel getting these false positive reviews.... Worse bookmaker in the history of betting and for the casino you be better off to burn your money , casino so rigged..Stay Far away from Betvictor..you been warned.
Andy Whitty
08 August 2023
Comment from uk.trustpilot.com
Made a genuine mistake with a bet and even though they didn't have to they sorted it for me. Gyorgi is a legend
Made a genuine mistake with a bet and even though they didn’t have to they sorted it for me. Gyorgi is a legend