Betvictor PLAYER REVIEWS(3135)
Molumby
17 January 2023
Comment from uk.trustpilot.com
Extremely dissapointed with Bet Victor I've tried to contact them on numerous occasions since before Christmas 22 and still haven't recievd a reply it is now 17/1/23.So I have decided to close my account and take the hit them taking money which they shouldn't have.
Extremely dissapointed with Bet Victor I’ve tried to contact them on numerous occasions since before Christmas 22 and still haven’t recievd a reply it is now 17/1/23.So I have decided to close my account and take the hit them taking money which they shouldn’t have.
Reply
customer
17 January 2023
Comment from uk.trustpilot.com
Antony who spoke to me was very helpful and kind. Couldn't have asked for a nicer advisor to talk to. Helped me as best he could.
Antony who spoke to me was very helpful and kind. Couldn’t have asked for a nicer advisor to talk to. Helped me as best he could.
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Mike
16 January 2023
Comment from uk.trustpilot.com
Mar was an excellent help helping reverse money out of the casino and into the sportsbook. She was quick, and very helpful!
Mar was an excellent help helping reverse money out of the casino and into the sportsbook. She was quick, and very helpful!
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Brendan Trainor
16 January 2023
Comment from uk.trustpilot.com
Helped me with every question I had and helped resolve a problem I didn't see communication on before. +++
Helped me with every question I had and helped resolve a problem I didn’t see communication on before. +++
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Jack Telli
15 January 2023
Comment from uk.trustpilot.com
Happy with Jamie’s service, seems a nice agent! In general not a great site for bonuses etc, not the worst I’ve ever played on either though.
Happy with Jamie’s service, seems a nice agent! In general not a great site for bonuses etc, not the worst I’ve ever played on either though.
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john morton
15 January 2023
Comment from uk.trustpilot.com
Ok bet vic you say you are a transparent honest company. So let's test you . Why do you restrict winning punters even when its small but consistent profits . But don't restrict loosing punters. We no the answer. But are you going to be the first betting company in history to admit you get rid of winning punters very quickly. Why don't you at least say to them you are a winner we don't want you . Instead you say its a traders decision thank you and goodbye. A proper bookie doesn't get rid of winning punters just because they make a couple of hundred. So you are not proper bookies so please don't call yourself one. We don't need to talk in private give youe answer in detail on here. Your script will not help you with this unfortunately
Ok bet vic you say you are a transparent honest company. So let’s test you . Why do you restrict winning punters even when its small but consistent profits . But don’t restrict loosing punters. We no the answer. But are you going to be the first betting company in history to admit you get rid of winning punters very quickly. Why don’t you at least say to them you are a winner we don’t want you . Instead you say its a traders decision thank you and goodbye. A proper bookie doesn’t get rid of winning punters just because they make a couple of hundred. So you are not proper bookies so please don’t call yourself one. We don’t need to talk in private give youe answer in detail on here. Your script will not help you with this unfortunately
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barry cameron
15 January 2023
Comment from uk.trustpilot.com
False advertising crooks. They are affiliated with Talksportbet and Park Match. DO NOT SIGN UP TO EITHER OF THESE SITES.If you are already restricted with bet vic they will take your money for losing bets and then restrict you when you get a winner.I placed one bet, it won £40 ew on aced it at 6/1 so total profit £288, got no free bets and told, after I contacted talksportbet live chat, and was restricted.
False advertising crooks. They are affiliated with Talksportbet and Park Match. DO NOT SIGN UP TO EITHER OF THESE SITES.If you are already restricted with bet vic they will take your money for losing bets and then restrict you when you get a winner.I placed one bet, it won £40 ew on aced it at 6/1 so total profit £288, got no free bets and told, after I contacted talksportbet live chat, and was restricted.
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Andy
15 January 2023
Comment from uk.trustpilot.com
Rarely write reviews and especially less so for bookmakers as their not typically known for great customer service but I wanted to highlight the excellent support I received from Keith when I had issues with my account being deleted due to inactivity and then issues creating a new account. Thanks Keith!
Rarely write reviews and especially less so for bookmakers as their not typically known for great customer service but I wanted to highlight the excellent support I received from Keith when I had issues with my account being deleted due to inactivity and then issues creating a new account. Thanks Keith!
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Jad Lloyd
14 January 2023
Comment from uk.trustpilot.com
The customer support team were excellent in dealing with my Querie, sorted in no time. Many thanks.
The customer support team were excellent in dealing with my Querie, sorted in no time. Many thanks.
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Franck Clepoint
13 January 2023
Comment from uk.trustpilot.com
My favourite betting site of bookmaker ! Very good odds and the app is well done ! Great
My favourite betting site of bookmaker ! Very good odds and the app is well done ! Great
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Stuart
13 January 2023
Comment from uk.trustpilot.com
I had an issue with my sigh up offer and was very satisfactory dealt with by Jamie who helped me with my query and gave me options on what I could get and this was dealt with very quickly via the online chat. Great customer service! - thanks Jamie
I had an issue with my sigh up offer and was very satisfactory dealt with by Jamie who helped me with my query and gave me options on what I could get and this was dealt with very quickly via the online chat. Great customer service! – thanks Jamie
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Video Molly
13 January 2023
Comment from uk.trustpilot.com
I am from Ontario Canada. I had so many issues with deposits! I would have to see what would happen if I tried to make a withdrawal! Not necessarily the sites fault, but their partner who manages the transfers. I never had the chance to try to take some home - the slots don't pay here. Seriously, I've played other casinos online, and this was not just bad luck. The site is an attempt at a good site, but I'm surprised to read other reviews that they have been around over 10 years. It needs some work. Not a go to for slots. You can't even scroll nicely through the games.
I am from Ontario Canada. I had so many issues with deposits! I would have to see what would happen if I tried to make a withdrawal! Not necessarily the sites fault, but their partner who manages the transfers. I never had the chance to try to take some home – the slots don’t pay here. Seriously, I’ve played other casinos online, and this was not just bad luck. The site is an attempt at a good site, but I’m surprised to read other reviews that they have been around over 10 years. It needs some work. Not a go to for slots. You can’t even scroll nicely through the games.
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Olaru Alex
13 January 2023
Comment from uk.trustpilot.com
My experience with the casino was positive so far ,being playing for half a year on the slots, lost some, won some. The deposits are quick, no extra fees like other bull.. websites, withdraw are quick in my opinion, max 1 day. I haven't used the customer service so i don't know what is like, but the documents requested were processed in a decent amount of time. I like betting on football aswel and there aren't enough options to choose in comparison with other websites
My experience with the casino was positive so far ,being playing for half a year on the slots, lost some, won some. The deposits are quick, no extra fees like other bull.. websites, withdraw are quick in my opinion, max 1 day. I haven’t used the customer service so i don’t know what is like, but the documents requested were processed in a decent amount of time. I like betting on football aswel and there aren’t enough options to choose in comparison with other websites
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Mark Hodges
13 January 2023
Comment from uk.trustpilot.com
Had an issue with a welcome offer and Christina sorted it out instantly with no fuss Excellent customer service
Had an issue with a welcome offer and Christina sorted it out instantly with no fuss Excellent customer service
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Caroline Burke
11 January 2023
Comment from uk.trustpilot.com
My live chat with pavalo was very friendly straight to the point knew his information with In minutes very help thank u
My live chat with pavalo was very friendly straight to the point knew his information with In minutes very help thank u
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Denis Doiron
10 January 2023
Comment from uk.trustpilot.com
You cant beat betvictor.Ive had a great run and most sites would limit. They dont. Been with them pver 10 years. Very fair book and thats all u can ask for.
You cant beat betvictor.Ive had a great run and most sites would limit. They dont. Been with them pver 10 years. Very fair book and thats all u can ask for.
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Alexia Kola
10 January 2023
Comment from uk.trustpilot.com
This company is the worst by far I can say . It gives one’s in blue moon then takes all the money back !! Their payouts are poor as well which to my point of you all those 5 star ratings are fake
This company is the worst by far I can say . It gives one’s in blue moon then takes all the money back !! Their payouts are poor as well which to my point of you all those 5 star ratings are fake
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Mr Robert elliott
10 January 2023
Comment from uk.trustpilot.com
Found the black jack tables to be heavily weighted with low number cards which statically favours the dealer. The site is clunky and picture quality very poor. Won’t be returning.
Found the black jack tables to be heavily weighted with low number cards which statically favours the dealer. The site is clunky and picture quality very poor. Won’t be returning.
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martyn stocks
08 January 2023
Comment from uk.trustpilot.com
Really helpful and understanding of my query the name of the assistant was Mar and they were really helpful thx ?.
Really helpful and understanding of my query the name of the assistant was Mar and they were really helpful thx ?.
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karl
08 January 2023
Comment from uk.trustpilot.com
DO NOT GO ANYWHERE NEAR BET VICTOR!! THE ONLINE SLOTS ARE RIGGED!! THEY WILL LET YOU WIN ON THEIR RIGGED SLOTS FOR A WHILE! THEN THEY WILL WANT THEIR MONEY BACK PLUS MORE!
DO NOT GO ANYWHERE NEAR BET VICTOR!! THE ONLINE SLOTS ARE RIGGED!! THEY WILL LET YOU WIN ON THEIR RIGGED SLOTS FOR A WHILE! THEN THEY WILL WANT THEIR MONEY BACK PLUS MORE!
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Bryan Melo
07 January 2023
Comment from uk.trustpilot.com
Very helpful and detailed which I like. Thank you for the great service
Very helpful and detailed which I like. Thank you for the great service
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Laurence Cooper
07 January 2023
Comment from uk.trustpilot.com
As a new customer my withdrawal could not go back to my card as my bank do not allow this. I contacted the live chat and they immediately responded and resolved the situation. Very helpful and speedy.
As a new customer my withdrawal could not go back to my card as my bank do not allow this. I contacted the live chat and they immediately responded and resolved the situation. Very helpful and speedy.
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Andy Morris
07 January 2023
Comment from uk.trustpilot.com
I had issues logging into the website and Belen really helped me. They were patient and friendly.
I had issues logging into the website and Belen really helped me. They were patient and friendly.
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Asu Suu
06 January 2023
Comment from uk.trustpilot.com
DO NOT USE! Lose and your account will be fully verified with the option to deposit fully working.Win and you will need to show them every single id you have all your bank statement card…etc. Basically they will try with all what they can not to payout. I tried to withdraw and now I currently have my account restricted until I provide them will all the 5 documents they asked for because my account is not fully verified. Funny because when I signed up the status of my account clearly stated “fully verified”. Once i get my funds out if i cand get them i will never use again and I wouldn’t advise anyone to use.
DO NOT USE! Lose and your account will be fully verified with the option to deposit fully working.Win and you will need to show them every single id you have all your bank statement card…etc. Basically they will try with all what they can not to payout. I tried to withdraw and now I currently have my account restricted until I provide them will all the 5 documents they asked for because my account is not fully verified. Funny because when I signed up the status of my account clearly stated “fully verified”. Once i get my funds out if i cand get them i will never use again and I wouldn’t advise anyone to use.
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NotIncluded
05 January 2023
Comment from uk.trustpilot.com
Blocked my account for no reason and withheld my 60$ lol. I was sleeping when I found out they send me an email accusing me for fraud and dishonest practises. What fraud and dishinest practices can be done for 60$? Haha stay away guys! You might be next!
Blocked my account for no reason and withheld my 60$ lol. I was sleeping when I found out they send me an email accusing me for fraud and dishonest practises. What fraud and dishinest practices can be done for 60$? Haha stay away guys! You might be next!
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Craig Edwards
05 January 2023
Comment from uk.trustpilot.com
Customer services are fantatsic, Jayden in particular has been brilliant, can't do enough to help and has gone the extra mile to make my experience the best it could be!
Customer services are fantatsic, Jayden in particular has been brilliant, can’t do enough to help and has gone the extra mile to make my experience the best it could be!
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Johnny
05 January 2023
Comment from uk.trustpilot.com
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my £1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon …..can’t even gamble happily anymore guys AVOID Betvictor
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my £1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon …..can’t even gamble happily anymore guys AVOID Betvictor
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Mel
04 January 2023
Comment from uk.trustpilot.com
Belen was prompt and resolved my issue clearly and politely. Thank you!
Belen was prompt and resolved my issue clearly and politely. Thank you!
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Moon Shine
04 January 2023
Comment from uk.trustpilot.com
Mar did a great job he knew his job by providing a link that I was looking for in a quickly manner, keep up the good work Mar!!
Mar did a great job he knew his job by providing a link that I was looking for in a quickly manner, keep up the good work Mar!!
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Millie Bilcliff
03 January 2023
Comment from uk.trustpilot.com
Jayden - customer assistant was extremely helpful and sorted my query with ease.
Jayden – customer assistant was extremely helpful and sorted my query with ease.
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Habib
02 January 2023
Comment from uk.trustpilot.com
Just got back on this site after a long while having ups and downs here I am now fully verified and I did have a little cash out today so far happy I am glad to be back as this was one of my first online casinos and I love it here and had some great huge wins when I first started I am down a lot on here when I was previously using the site let’s hope for a better time this year!! :)
Just got back on this site after a long while having ups and downs here I am now fully verified and I did have a little cash out today so far happy I am glad to be back as this was one of my first online casinos and I love it here and had some great huge wins when I first started I am down a lot on here when I was previously using the site let’s hope for a better time this year!! 🙂
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Jau
31 December 2022
Comment from uk.trustpilot.com
Mar the man I spoke to on live chat was efficient and polite and helped with everything I needed! Thanks Mar :)
Mar the man I spoke to on live chat was efficient and polite and helped with everything I needed! Thanks Mar 🙂
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Rob Smith
31 December 2022
Comment from uk.trustpilot.com
The whole chat was excellent. The response time was spot on and the colleague was really good..much better than other betting sites
The whole chat was excellent. The response time was spot on and the colleague was really good..much better than other betting sites
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Kyle hardy
30 December 2022
Comment from uk.trustpilot.com
Do not use this app to play with your money it is disgusting you play with £100s and you never receive a bonus you get dead spins all the time and never win I’ve played tonight and didn’t even win more then £10 back and I spent £60 on one game please people do not play they take your money the gambling commission needs to block them from using such a terrible platform !!
Do not use this app to play with your money it is disgusting you play with £100s and you never receive a bonus you get dead spins all the time and never win I’ve played tonight and didn’t even win more then £10 back and I spent £60 on one game please people do not play they take your money the gambling commission needs to block them from using such a terrible platform !!
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Arnold Mujakachi
30 December 2022
Comment from uk.trustpilot.com
So far so good. Withdrawal time is slower than the rest but very responsive and supportive customer service.
So far so good. Withdrawal time is slower than the rest but very responsive and supportive customer service.
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Dawn Miller
29 December 2022
Comment from uk.trustpilot.com
Avoid,dead spins for 6 months just burn your money you will get more satisfaction. Recorded for the last three months and taking this further.please avoid if you have any sense .
Avoid,dead spins for 6 months just burn your money you will get more satisfaction. Recorded for the last three months and taking this further.please avoid if you have any sense .
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Dawn Miller
28 December 2022
Comment from uk.trustpilot.com
Awful dead spins kept jumping on slots loss everybgsme.Reporting this site it’s fixed
Awful dead spins kept jumping on slots loss everybgsme.Reporting this site it’s fixed
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Jordan Perry
28 December 2022
Comment from uk.trustpilot.com
Spoke to Adam sorted my problem out no problem very nice of him for extending my bonus for another week
Spoke to Adam sorted my problem out no problem very nice of him for extending my bonus for another week
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Gary
28 December 2022
Comment from uk.trustpilot.com
Betvictor is the worst betting site there is stay clear. You don’t receive your free bets and when you try and contact them on live chat it take them so long to reply to each message you send by then your promotion has run out they are gangsters not book makers
Betvictor is the worst betting site there is stay clear. You don’t receive your free bets and when you try and contact them on live chat it take them so long to reply to each message you send by then your promotion has run out they are gangsters not book makers
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Anon
27 December 2022
Comment from uk.trustpilot.com
They restricted my account after attempting to bet 100 euro on the main event of an mma event. What a joke of a site. " Traders " were scared of a 100 euro bet. If you want to bet pennies and nickles this is the place for you. If you want to bet big bills. They will show you the door.
They restricted my account after attempting to bet 100 euro on the main event of an mma event. What a joke of a site. ” Traders ” were scared of a 100 euro bet. If you want to bet pennies and nickles this is the place for you. If you want to bet big bills. They will show you the door.
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Stephen Hewitt
27 December 2022
Comment from uk.trustpilot.com
Dino was super helpful and sorted my issue within minutes
Dino was super helpful and sorted my issue within minutes
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Gordon
27 December 2022
Comment from uk.trustpilot.com
Bet victor is bent and people posting fake reviews dead spin after dead spin after dead spin after dead spin your company is definitely bent another review for you to remove you bunch of Cun.S
Bet victor is bent and people posting fake reviews dead spin after dead spin after dead spin after dead spin your company is definitely bent another review for you to remove you bunch of Cun.S
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Aaron Floyd
27 December 2022
Comment from uk.trustpilot.com
Customer services handled my withdrawal issue swiftly and promptly without any hassle. They contacted myself directly regarding the issue creating less inconvenience. Would just like to mention Adam who was polite and professional in dealing with matter and easily sorted the problem within an hour. Thank you
Customer services handled my withdrawal issue swiftly and promptly without any hassle. They contacted myself directly regarding the issue creating less inconvenience. Would just like to mention Adam who was polite and professional in dealing with matter and easily sorted the problem within an hour. Thank you
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TomGP
26 December 2022
Comment from uk.trustpilot.com
What a terrible experience. I’ve tried quite a few betting sites and this was the worst experience I ever had. Not only did the two factor authentication not work (they claimed it was due to my carrier, but I have no issues with any other two-factor authentication), but once my technical issues were resolved and I could place my first bet, the promotion had expired, which was unclear and I had not been warned about in my two previous interactions with support. I have never had an issue with any other betting site that couldn’t be resolved. Bet365, which has so-so reviews on this site has never given me an issue and is much easier to navigate and is better set up for North American sports. Bodog, mybookie, sportsinteraction are all better, in my experience. I’ve closed my account. The reasons I gave it two stars is that the customer service chat is responsive.
What a terrible experience. I’ve tried quite a few betting sites and this was the worst experience I ever had. Not only did the two factor authentication not work (they claimed it was due to my carrier, but I have no issues with any other two-factor authentication), but once my technical issues were resolved and I could place my first bet, the promotion had expired, which was unclear and I had not been warned about in my two previous interactions with support. I have never had an issue with any other betting site that couldn’t be resolved. Bet365, which has so-so reviews on this site has never given me an issue and is much easier to navigate and is better set up for North American sports. Bodog, mybookie, sportsinteraction are all better, in my experience. I’ve closed my account. The reasons I gave it two stars is that the customer service chat is responsive.
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Corey Homberg
26 December 2022
Comment from uk.trustpilot.com
They are awesome. The games are fun and fair . They offer. Live casino that's is awesome . They pay in a easy and timely fashion . And the costomers service as fast and efficient and polite One costomers service representative by the name of Pavol . ...,,?? THATS RIGHT ...did his duty with a great attitude and I would recommend this app online casino to everyone looking for a fun and exciting experience thanks ? BetVictor!! ?
They are awesome. The games are fun and fair . They offer. Live casino that’s is awesome . They pay in a easy and timely fashion . And the costomers service as fast and efficient and polite One costomers service representative by the name of Pavol . …,,?? THATS RIGHT …did his duty with a great attitude and I would recommend this app online casino to everyone looking for a fun and exciting experience thanks ? BetVictor!! ?
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Nicholas
26 December 2022
Comment from uk.trustpilot.com
Jayden is kind of good and competent operator. All queries were resolved in 5 minutes. Thank you.
Jayden is kind of good and competent operator. All queries were resolved in 5 minutes. Thank you.
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Louise Hanson
26 December 2022
Comment from uk.trustpilot.com
I had a query on my account which Jayden dealt with quickly and efficiently. A credit to Betvictor.
I had a query on my account which Jayden dealt with quickly and efficiently. A credit to Betvictor.
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Peter
26 December 2022
Comment from uk.trustpilot.com
I wanted to reopen my account so went onto live chat. Jayden answered and looked into my account confirming it could be reopened, he asked me some relevant questions about my finances and my attitude to gambling. Once i answered he opened my account.
I wanted to reopen my account so went onto live chat. Jayden answered and looked into my account confirming it could be reopened, he asked me some relevant questions about my finances and my attitude to gambling. Once i answered he opened my account.
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Paul Cooke
26 December 2022
Comment from uk.trustpilot.com
I spoke to Anthony and he found the time to reply to all of several queries I had and he was very helpful with is answers. Brilliant customer service
I spoke to Anthony and he found the time to reply to all of several queries I had and he was very helpful with is answers. Brilliant customer service
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Chris Webb
17 January 2023
Comment from uk.trustpilot.com
The rules that the UK government has set allowing all betting sites to ask for proof of income has basically put the power back into the hands of sites like BetVictor, technically these sites should ask for this before you start to gamble, but, because the rules are very sketchy, all of these sites will only ask for this if and when you win a substantial amount of money as they know most people will either not be able to provide this or will be unwilling to provide it.This allows them to legally keep your winnings.Gambling in the UK has been ruined in general with them lowering the limits on the FOBT machines, forcing people to go online, giving them no rights what so ever. My advice if you do gamble, deposit small amounts and withdraw small amounts, don't go big as they WILL restrict you
The rules that the UK government has set allowing all betting sites to ask for proof of income has basically put the power back into the hands of sites like BetVictor, technically these sites should ask for this before you start to gamble, but, because the rules are very sketchy, all of these sites will only ask for this if and when you win a substantial amount of money as they know most people will either not be able to provide this or will be unwilling to provide it.This allows them to legally keep your winnings.Gambling in the UK has been ruined in general with them lowering the limits on the FOBT machines, forcing people to go online, giving them no rights what so ever. My advice if you do gamble, deposit small amounts and withdraw small amounts, don’t go big as they WILL restrict you