Betvictor Review

they blocked and closed my account without warning. I kept having connection issues SOLELY with BV so it was 100% an issue with their website. I queried this and they blocked me. What an absolute bunch of C***S

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Ryan was a great help on LiveChat, quick responses, polite, and resolved the problem very quickly for me.

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Jayden was very helpful. Quick response and friendly. Best customer service I’ve had from a live chat

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Just had Jayden help me out with a promotional issue, he was quick and got me sorted with no issues.. cracking lad!

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I spoke to cat on live chat .fantastic help and responded very fast great customer services

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Anthony in customer service was very helpful and quickly resolved my request. Despite it being my error they voided a bet for me. It’s nice to see customer service agents using common sense.

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Sadly agreee…… many deposits, just empty spins, money on low P stakes runs out soooo quick no bonusses at all.. after many deposits! deposited other site, instant bonuss and played hours!!! JUST MY EXPIERENCE!!

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your bonus wheel is bad very bad you know you will only get 1 spin what a waste of my time and others time is there any reason it exists other then to dupe people into believing they can actually get something from it.

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Currently going through a situation when one min I’m in credit to all of a sudden being minus, I’ve checked all my history and can’t see anything. I’ve never experienced this in my 20+years of betting. I went on chat, but was issued a transcript rolled of the computer robot style, I questioned it to be told it will now be addressed by another team and I’ll have to wait till the next day. Why should I? When it’s my own money. Really not happy with this.

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Thank you jayden for providing quick and friendly service. Much appreciated.

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Talked with Conor via the Live support and he was very helpful with my inquiry, very generous and great support/bonus system overall

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I made a mistake on a promotion qualifying bet but Pavol was great and gave me the bonus anyway – Absolutely brilliant customer service – thanks

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The Staff were very helpful and friendly, in particular Antony who was a great help and went out of his way to make my experience enjoyable.

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Jayden was quick to give a solution to my problem and was very pleasant and helpfull!

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Good promos. Very helpful man on the live czat. Semply and fast my verification was sorted. Recomended

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Just had the most pleasant interaction with customer service from Betvictor. Jayden remembered me from our last interaction about a week ago, and solved my query almost instantly. Result has me excited for my Christmas!

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If there was a no star i would deffo be clicking no stars they rip you off and make out uve got a gambling problem even though I only deposited for the welcome bonus then had to deposit £5 again to get my winnings out they then said it would take 24 hours I waited and not in bank so got onto chat and they said it would be 3-5 working days im absolutely fuming with them and I wouldn’t recommend them to anyone they are full of scammers and how can u have a gambling problem if uve only spent £5

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Mackie was very helpful, solved my issues without hesitation and was very kind!

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Spoke with Jaydan via the chat. Very helpful and resolved my issue in a minute.

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Slots here just spin dead spins constantly go f.yourself betvictor if you have won cash they block your account from winning someone in this company spilt the beans of how they operate i hope your dissatisfied with my comments instead of saying your not happy we’ve had a bad run and with dissatisfied with game play report me to trust pilot i give zero fs

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Customer service (Jamie) was very helpful and sorted my issue really quickly

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Mackie was really helpful with helping me get my free bet credits put through, was very quick and efficient and only took 5 minutes to sort out for me

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Always very good app easy to use with good competitive odds . I had a small issue not seeing free bonus and how to use it. The girl who helped explain was so patient and efficent. I only got her first name which was Chantelle. Thank you again

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I deposited an an amount of money and they asked to verify my self. But I didn’t have all the ID they asked for , as I don’t have any letters to this address as I live with my parents. So I went onto chat and told them I didn’t have all the ID I requested and can I have the deposit back. And they said no. I need to provide ID before I withdraw!!! So basically they have my deposit for nothing. Keep well away from this site.

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Received really good chat support this morning and wish to thank Jayden for offering brilliant customer service. Many thanks!

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Mackie is fantastic answered all questions very quickly and kindly thanks for a good experience

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Mistake made with opening bet offer; corrected with extra credit and a better free bet offering! Jayden excellent service and very friendly

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If you continue to restrict heavily ‘winning accounts’ to a point of offering only pence per wager, you need to MAKE THIS CLEAR in your advertising. To falsely give the impression clients can continue to win beyond a certain limit, in some cases over £2,500 in a one month period is disingenuous in the extreme. The relevant gaming operational reviews of this company have real issues with the Bet Victor business and gaming practices (Bet Victor are one of many gaming companies) that are not addressed in your replies. I accept your administration customer service may be ‘good’ but for a gaming company it is not at all relevant, as your ‘stock’ answers to relevant operational criticisms on here attest. The fact BetVictor is putting such pressure on TrustPilot to take down my reviews if my identity is not revealed make me think there is a concerted effort to manage of the site’s score of 4.4, which is frankly beyond fantasy. I’m ready to make this review’s authenticity as big or as public as Bet Victor would like, if they truly believe their advertising is not misleading.. Let’s go..

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had issue with recieving my bonus i won took 4days of back of fourth being passed around until today and got passed to damian and hes been the only one in 4days that was helpful and resolved issue very good service from damian

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had an issue withdrawing my funds contacted live chat spoke with Keith who responded in a timely manner, although the issue has not yet been resolved I am quite happy it will be.

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AVOID USING THIS FIRM! It is by far the WORST betting firm on the planet. Unnecessary restrictions without warning, extremely unhelpful staff, rude, ignorant, “matter of fact”, sarcastic, deceitful, clueless bunch of robots (agents) spouting policy and always ALWAYS trying to pass the blame, “it’s never BV fault”I cant wait to cash out and leave this selfish greedy no-good bunch of T-W-A-T-SAVOID USING BETVICTOR YOU HAVE BEEN WARNED PEOPLE SO TAKE NOTE!!!

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Class site, money paid fast and the welcome offer is decent also… Big shout-out to the daily games and things they do for free as othersites try charge you.. fast replies on live chat too from Jacob

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If I could give it a zero I would . I know it sounds like a loser review . But it’s not . Every single bet I have done cash out is suspended every casino game I have played is 96 to the site and the rest is Ur pitiful reward . Ur bonuses are absolutely laughing in the face of legalised entertainment… Unless u love 10p spins and ur reward is 0.75p win constantly look I honestly would just say AVOID AVOID AVOID . IF U LOSE AT SLOTS U WILL NEVER WIN AT ACCCAS. OR ANY FOOTBALL BET . THEY JUST SUSPEND UR CASH OUT CONSTANTLY . ABSOLUTELY THE MOST FANCY LOOKING SITE . WITH THE INTENTION OF TAKING EVERYTHING AND GIVING NOTHING BACK !!!!!!! LOOK PLEASE AVOID. Ps trust pilot is these companies friends so take everything on there reviews as a early Xmas bonus to them

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Mackie was very helpful got what needed to be done early doors, straight in straight out no messing about

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Honestly i have alot of problems with them to verify my documents but in the end they are not scammer and they are trusted site u can gamble there what ever u win u will get it and thanks for support jayden he was helpful to me

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Why don’t you answer the questions you are asked instead of using a script you have in my case it’s very clear what my gripe is why dint you say we void the bet give you the stake back so even when you think you have win you haven’t if this was done from a shop you would get away with it

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Looking at the reviews where some are exactly the same word for word by different names, it shows that these reviews are false just to give BetVictor a better rating…. Under handed from a company that is clearly not legitimate. Reviews are posted by the staff that are employed by this vermin… Don’t use BetVictor.com.Shameless

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Great on-line support from Jayden when bank transfer didn’t work. Prompt and clear advice and swift action.

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I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions

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Had a restriction on my account due to an incorrect detail, went on Live Chat and Jayden helped sort out no problem, straight away.

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Great customer service from Jayce, they were very patient and helpful and resolved the query in minutes. great work

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Jayden was super helpful and friendly. He was ready to assist and push for my issue to get resolved.

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Quickly resolved query once I made it to front of the queue. Queue time was long though and assistance wouldn’t have been required if the site held a glossary of abbreviations used.

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used the BetVictor Live Chat option. I received a very quick and efficient response from Nicholas. He was helpful and polite throughout.

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Recommended, no problems with this site. Had a question to ask and spoke to Jayden, really helpful.

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I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions

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This is a robbing site guys.They will allow you to spend 300 pound with out a win. Bythe way on Irish frenzy.Then it let’s me place 50 pound more on so I could atleast try and get a percentage of my money back. Which would of been highly unlikely. Then they just randomly block ur account and wany to know where you work. How much you earn. Bla bla bla.What the hell does it have to do with you what I earn.Youv already rinsed 300 pound on one game. Without a win. Why would you let me spend that if your gona block it. And ask for the ins and outs of my life.Basically what your doin is eating everyone’s money then blocking them Scamming robbing site Stay away

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I had a query on my account today and so used the BetVictor Live Chat option. I received a very efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions.

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Had an issue where a free bet went missing but the agents there resolved the issue in a speedy and polite manner. They have always processed withdrawals quickly too

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David was professional and patient… I hope my account gets verified soon.

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