Betvictor PLAYER REVIEWS(3308)

Mel
04 January 2023
Comment from uk.trustpilot.com
Belen was prompt and resolved my issue clearly and politely. Thank you!

Moon Shine
04 January 2023
Comment from uk.trustpilot.com
Mar did a great job he knew his job by providing a link that I was looking for in a quickly manner, keep up the good work Mar!!

Millie Bilcliff
03 January 2023
Comment from uk.trustpilot.com
Jayden - customer assistant was extremely helpful and sorted my query with ease.

Habib
02 January 2023
Comment from uk.trustpilot.com
Just got back on this site after a long while having ups and downs here I am now fully verified and I did have a little cash out today so far happy I am glad to be back as this was one of my first online casinos and I love it here and had some great huge wins when I first started I am down a lot on here when I was previously using the site let’s hope for a better time this year!! :)

Jau
31 December 2022
Comment from uk.trustpilot.com
Mar the man I spoke to on live chat was efficient and polite and helped with everything I needed! Thanks Mar :)

Rob Smith
31 December 2022
Comment from uk.trustpilot.com
The whole chat was excellent. The response time was spot on and the colleague was really good..much better than other betting sites

Kyle hardy
30 December 2022
Comment from uk.trustpilot.com
Do not use this app to play with your money it is disgusting you play with £100s and you never receive a bonus you get dead spins all the time and never win I’ve played tonight and didn’t even win more then £10 back and I spent £60 on one game please people do not play they take your money the gambling commission needs to block them from using such a terrible platform !!

Arnold Mujakachi
30 December 2022
Comment from uk.trustpilot.com
So far so good. Withdrawal time is slower than the rest but very responsive and supportive customer service.

Dawn Miller
29 December 2022
Comment from uk.trustpilot.com
Avoid,dead spins for 6 months just burn your money you will get more satisfaction. Recorded for the last three months and taking this further.please avoid if you have any sense .

Dawn Miller
28 December 2022
Comment from uk.trustpilot.com
Awful dead spins kept jumping on slots loss everybgsme.Reporting this site it’s fixed

Jordan Perry
28 December 2022
Comment from uk.trustpilot.com
Spoke to Adam sorted my problem out no problem very nice of him for extending my bonus for another week

Gary
28 December 2022
Comment from uk.trustpilot.com
Betvictor is the worst betting site there is stay clear. You don’t receive your free bets and when you try and contact them on live chat it take them so long to reply to each message you send by then your promotion has run out they are gangsters not book makers

Anon
27 December 2022
Comment from uk.trustpilot.com
They restricted my account after attempting to bet 100 euro on the main event of an mma event. What a joke of a site. " Traders " were scared of a 100 euro bet. If you want to bet pennies and nickles this is the place for you. If you want to bet big bills. They will show you the door.

Stephen Hewitt
27 December 2022
Comment from uk.trustpilot.com
Dino was super helpful and sorted my issue within minutes

Gordon
27 December 2022
Comment from uk.trustpilot.com
Bet victor is bent and people posting fake reviews dead spin after dead spin after dead spin after dead spin your company is definitely bent another review for you to remove you bunch of Cun.S

Aaron Floyd
27 December 2022
Comment from uk.trustpilot.com
Customer services handled my withdrawal issue swiftly and promptly without any hassle. They contacted myself directly regarding the issue creating less inconvenience. Would just like to mention Adam who was polite and professional in dealing with matter and easily sorted the problem within an hour. Thank you

TomGP
26 December 2022
Comment from uk.trustpilot.com
What a terrible experience. I’ve tried quite a few betting sites and this was the worst experience I ever had. Not only did the two factor authentication not work (they claimed it was due to my carrier, but I have no issues with any other two-factor authentication), but once my technical issues were resolved and I could place my first bet, the promotion had expired, which was unclear and I had not been warned about in my two previous interactions with support. I have never had an issue with any other betting site that couldn’t be resolved. Bet365, which has so-so reviews on this site has never given me an issue and is much easier to navigate and is better set up for North American sports. Bodog, mybookie, sportsinteraction are all better, in my experience. I’ve closed my account. The reasons I gave it two stars is that the customer service chat is responsive.

Corey Homberg
26 December 2022
Comment from uk.trustpilot.com
They are awesome. The games are fun and fair . They offer. Live casino that's is awesome . They pay in a easy and timely fashion . And the costomers service as fast and efficient and polite One costomers service representative by the name of Pavol . ...,,?? THATS RIGHT ...did his duty with a great attitude and I would recommend this app online casino to everyone looking for a fun and exciting experience thanks ? BetVictor!! ?

Nicholas
26 December 2022
Comment from uk.trustpilot.com
Jayden is kind of good and competent operator. All queries were resolved in 5 minutes. Thank you.

Louise Hanson
26 December 2022
Comment from uk.trustpilot.com
I had a query on my account which Jayden dealt with quickly and efficiently. A credit to Betvictor.

Peter
26 December 2022
Comment from uk.trustpilot.com
I wanted to reopen my account so went onto live chat. Jayden answered and looked into my account confirming it could be reopened, he asked me some relevant questions about my finances and my attitude to gambling. Once i answered he opened my account.

Paul Cooke
26 December 2022
Comment from uk.trustpilot.com
I spoke to Anthony and he found the time to reply to all of several queries I had and he was very helpful with is answers. Brilliant customer service

JJT
24 December 2022
Comment from uk.trustpilot.com
they blocked and closed my account without warning. I kept having connection issues SOLELY with BV so it was 100% an issue with their website. I queried this and they blocked me. What an absolute bunch of C***S

Ben.
23 December 2022
Comment from uk.trustpilot.com
Ryan was a great help on LiveChat, quick responses, polite, and resolved the problem very quickly for me.

Kieran Mc Erlean
22 December 2022
Comment from uk.trustpilot.com
Jayden was very helpful. Quick response and friendly. Best customer service I’ve had from a live chat

Thomas Taylor-Carr
22 December 2022
Comment from uk.trustpilot.com
Just had Jayden help me out with a promotional issue, he was quick and got me sorted with no issues.. cracking lad!

Thomas David Sedgeman
22 December 2022
Comment from uk.trustpilot.com
I spoke to cat on live chat .fantastic help and responded very fast great customer services

Daniel Jennings
21 December 2022
Comment from uk.trustpilot.com
Anthony in customer service was very helpful and quickly resolved my request. Despite it being my error they voided a bet for me. It's nice to see customer service agents using common sense.

CrupyFace MJ MJ
20 December 2022
Comment from uk.trustpilot.com
Sadly agreee...... many deposits, just empty spins, money on low P stakes runs out soooo quick no bonusses at all.. after many deposits! deposited other site, instant bonuss and played hours!!! JUST MY EXPIERENCE!!

Eddie T J Naylor
20 December 2022
Comment from uk.trustpilot.com
your bonus wheel is bad very bad you know you will only get 1 spin what a waste of my time and others time is there any reason it exists other then to dupe people into believing they can actually get something from it.

Unknown Fella
19 December 2022
Comment from uk.trustpilot.com
Currently going through a situation when one min I'm in credit to all of a sudden being minus, I've checked all my history and can't see anything. I've never experienced this in my 20+years of betting. I went on chat, but was issued a transcript rolled of the computer robot style, I questioned it to be told it will now be addressed by another team and I'll have to wait till the next day. Why should I? When it's my own money. Really not happy with this.

Kev Prasd
18 December 2022
Comment from uk.trustpilot.com
Thank you jayden for providing quick and friendly service. Much appreciated.

Luka
18 December 2022
Comment from uk.trustpilot.com
Talked with Conor via the Live support and he was very helpful with my inquiry, very generous and great support/bonus system overall

williddon
18 December 2022
Comment from uk.trustpilot.com
I made a mistake on a promotion qualifying bet but Pavol was great and gave me the bonus anyway - Absolutely brilliant customer service - thanks

Joseph
18 December 2022
Comment from uk.trustpilot.com
The Staff were very helpful and friendly, in particular Antony who was a great help and went out of his way to make my experience enjoyable.

Eamon Moore
17 December 2022
Comment from uk.trustpilot.com
Jayden was quick to give a solution to my problem and was very pleasant and helpfull!

Dawid
17 December 2022
Comment from uk.trustpilot.com
Good promos. Very helpful man on the live czat. Semply and fast my verification was sorted. Recomended

Matthew
16 December 2022
Comment from uk.trustpilot.com
Just had the most pleasant interaction with customer service from Betvictor. Jayden remembered me from our last interaction about a week ago, and solved my query almost instantly. Result has me excited for my Christmas!

Kimnmac
15 December 2022
Comment from uk.trustpilot.com
If there was a no star i would deffo be clicking no stars they rip you off and make out uve got a gambling problem even though I only deposited for the welcome bonus then had to deposit £5 again to get my winnings out they then said it would take 24 hours I waited and not in bank so got onto chat and they said it would be 3-5 working days im absolutely fuming with them and I wouldn't recommend them to anyone they are full of scammers and how can u have a gambling problem if uve only spent £5

K Ha
15 December 2022
Comment from uk.trustpilot.com
Mackie was very helpful, solved my issues without hesitation and was very kind!

Ben
15 December 2022
Comment from uk.trustpilot.com
Spoke with Jaydan via the chat. Very helpful and resolved my issue in a minute.

Gordon
15 December 2022
Comment from uk.trustpilot.com
Slots here just spin dead spins constantly go f.yourself betvictor if you have won cash they block your account from winning someone in this company spilt the beans of how they operate i hope your dissatisfied with my comments instead of saying your not happy we've had a bad run and with dissatisfied with game play report me to trust pilot i give zero fs

Neil Williams
14 December 2022
Comment from uk.trustpilot.com
Customer service (Jamie) was very helpful and sorted my issue really quickly

Simon Murphy
14 December 2022
Comment from uk.trustpilot.com
Mackie was really helpful with helping me get my free bet credits put through, was very quick and efficient and only took 5 minutes to sort out for me

John
13 December 2022
Comment from uk.trustpilot.com
Always very good app easy to use with good competitive odds . I had a small issue not seeing free bonus and how to use it. The girl who helped explain was so patient and efficent. I only got her first name which was Chantelle. Thank you again

Joanne collier
13 December 2022
Comment from uk.trustpilot.com
I deposited an an amount of money and they asked to verify my self. But I didn't have all the ID they asked for , as I don't have any letters to this address as I live with my parents. So I went onto chat and told them I didn't have all the ID I requested and can I have the deposit back. And they said no. I need to provide ID before I withdraw!!! So basically they have my deposit for nothing. Keep well away from this site.

Jack Cole
11 December 2022
Comment from uk.trustpilot.com
Received really good chat support this morning and wish to thank Jayden for offering brilliant customer service. Many thanks!

Paige Roberts
11 December 2022
Comment from uk.trustpilot.com
Mackie is fantastic answered all questions very quickly and kindly thanks for a good experience

Justin Quinn
11 December 2022
Comment from uk.trustpilot.com
Mistake made with opening bet offer; corrected with extra credit and a better free bet offering! Jayden excellent service and very friendly
Johnny
05 January 2023
Comment from uk.trustpilot.com
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my £1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon …..can’t even gamble happily anymore guys AVOID Betvictor
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my £1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon …..can’t even gamble happily anymore guys AVOID Betvictor