Betvictor Review

If you are in Canada do not play with them at the moment. As others have mentioned here they are not processing any withdrawals for Canadians. The only method they offer is interac, however they are not allowing their payment provider (Gigadat) to process the withdrawals for them. Gigadat has confirmed there is no issue at all with Interac payments – it is an issue on BetVictors side. In the meantime they are not offering to pay Canadians using any other method , meaning they are simply allowing deposits without any way to pay people winnings.

BetVictor just replied to this review saying they have no issues with payments at the moment. However that is not true and I was on live chat earlier today where they acknowledged that they weren't able to send interac payments yet. They told me the same thing that they did last week, which was that they hoped to be able to make payment next week. I also have emails from Gigadat confirming that BetVictor has not been approving them to make interac payments.

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I needed to check on whether I received a bonus or not and if so where it was credited. The service that I received on BetVictor Chat was second to none, excellent.

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Outstanding chat service – Damien was attentive, engaged and empathetic to my questions. Resolved and delighted with the clarity of comms and agent product knowledge

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THIS WEBSITE STOLE PEOPLE MONEY SINCE 10DAYS NOW IM WAITING FOR MY MONEY . NOBODY REPLY TO MY EMAILS I SEND OVER SINCE FRIDAY.
I WITHDREW MY 1000$ MY ACCOUNT IS CLOSE . THEY DONT WANT TO SEND MY MONEY BUT THEY KEEP TAKING PEOPLE MONEY DONT TRY TO PUT YOUR MONEY . DONTTTTT

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Great betting site and easy to navigate around the pages!! Great odds for the football bets and a massive range of slots to choose from! 10/10

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Everything takes far too long. Waited for an hour to be spoken to on the live chat to hear my withdrawal reverse will take up to 24 hours. Wanted to reverse the withdrawal because it was taking too long to hit my account and was pending all the time. What a mess site, only joined but already want to leave it.

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The payments team needs to get their acts together, I submitted a withdrawal request on the 30th of September of $150 and still haven't received my winnings. They kept saying we are having technical difficulties with interac , I think I am being lied to repeatedly because other casinos are cashing me out fine,I need a resolution to this as soon as possible or I would consider this financial fraud

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50 FREE SPINS IS A SCAM!!!!!!!!,nothing more than£1.78 for MONTHS and today just tops it with a whopping £1.15. YOU ARE A JOKE,PEOPLE DONT WASTE £15 ON THIS OVBIOUS SCAM!!!!! PLACE IT ON ANY OTHER SITE! BETVICTOR SHOULD BE ASHAMED OF THEMSELVES 🤬

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Chose the wrong introductory offer by mistake.
The 2 Gentlemen were very helpful, very polite and kindly managed to change my request with little fuss. Thank you

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Absolute scam! This company stole my money!! Stay well away from these people!! Absolutely disgusting! I don't usually write reviews but after the short experience I've had since signing up to betvictor (last night) I had no choice, I can safely say I will not be using this company EVER again. I just hope this review helps prevent some people from signing up to this ghastly company and falling for their con.

So the main reason I signed up to this website was because of the Fury V Wilder welcome bonus. Which to anyone this was a no brainer. The promotion was; place £10 on the Fury fight and receive 5 x £10 free bets.

I went on to place the bet, to my surprise no free bets appeared in my account. I managed to get onto live chat where I spoke to two different agents one being the shift manager. It turns out Betvictor has a sister site called 'Parimatch' this was NOT made clear when signing up, so basically because I'd previously signed up to Parimatch I was not eligible for this offer on Betvictor. I accepted i wasn't going to receive the welcome bonus, so I politely asked for my £10 deposit to be credited back into my account so I could withdraw it and be done with them (I wasn't able to cash out from the bet, even though the fight didn't start for another 6 hours..) they still refused and stated "your bet was placed in good faith we cannot allow the money to be returned to your account" I mainly use Paddy Power and Sky Bet, these companies actually do treat their customers right. Anytime I've had a problem they have helped me by voiding bets and re-crediting money into my account if needed, they actually treat you as a valued customer unlike Betvictor. Easily the worst bookies I've ever used complete and utter criminals whoever is behind the scenes at this company hang your head in shame I hope you get what's coming to you.

I know for a fact these people know exactly what they are doing. They are stealing from their so called "valued customers", I can garuntee I am one of thousands who fell for this disgusting scam tonight. I will do everything I can to drag their name through the dirt, I honestly hope they get what's coming to them for taking peoples hard earned money during these difficult times. They deserve everything they get. Sadly they will always have customers because unfortunately that's how the world works, I just hope this review prevents any possible future customers from signing up and making my mistakes. Hopefully you will see them for what they really are. I am puzzled as to why this site has so many positive reviews. I wouldn't be suprised if most of them were fake or written by company employees in order to bury the negatives.

To whoever is reading this review and considering signing up, I hope this helps you make your decision. I wish you all the best😊

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Decent enough but withdrawals can sometimes be an hour and other times days. Doesn’t seem to be consistency in the processing and moving from pending to complete. A good website and apart from a few verification checks, I’ve nothing bad to say. Not needed customer care yet so will review them when I need to.

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Pretty hit or miss with regards to withdrawals timescale 1 day they are quick another day slow as hell.

Loyalty rewards pretty rubbish not the best online bookie need to up their game.

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Massive Scam. I just signed up for a place £10 and get 5 x 10 free beta for the fury fight. Placed the bet and then no bnonus, so i scroll down and it says bonus rejected. No reason why and no way to contact. What a SCAM. If you use after reading this then you deserve what you get. Disgusting!!!

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Terrible odds,Rigged casino games to the core as almost all gambling platforms
The only good side is that they have a good customer service.
Bottom line avoid 99% of people that use this website will lose money.
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Please do not try to give me silly and untrue answer.All casino games can reduce the RTP in their casino games up to 0.if they choose to.And it seems that's what you have done to my account.Every body that plays casino online or mortals and brick is destinied to lose.You are talking to someone that knows this industry very well.

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One of my favourite casinos. Withdrawals are instant for me, they are upto date on the latest slots never had to speak to live chat because I have never had a problem. anyone who leaves bad reviews is generally gambling to much and not keeping within there limit your not always going to win when you gamble stop complaining and go take a look at a scam casino like the genesis brand

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I wish I'd listened when I was advised to stay away from this site due to how bad it is at the moment but I didn't!,I will be taking advice seriously in future. It's a shame it USED to be a good site.poor betvictor very poor!

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It’s the most disgusting casino ever I have play with if I could I wouldn’t even give them one *.. I have given up with this scam casino. I play with 32red it’s real casino I have win 20k and all the games it’s fun and bonus. Not like this scam people I have played more then 1k never have bonus ones . Because it’s fix and scam. So don’t play here play any where else if you like to win and have fun .

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Happy with this betting site. Works well. Only ever had to contact customer support once in a couple of years and was quickly answered

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AVOID!! the people saying the positive reviews are fake are telling the truth! Click on the names of people leaving positive reviews , and you will see that they have already left a positive review for bet victor and are dong it more than once !! So when bet victors score goes down a fake positive review is left !! They took my money avoid !! I will take this matter further as regards fake reviews !!

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Really easy to deal with, with any questions answered quickly. Seems like a great company.

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Excellent customer experience, no waiting in queues of people and my minor issue was dealt with very quickly.

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Bet victor like alot of other companys are using the affordability checks to restrict winning customers. They think we dont know this . The affordability checks are floord on so many levels its embarrassing. I might have no money but my partner might have 5 million for example. They are so patronising they think the public are incapable of looking after themselves so they have to babysit us. Not to mention the strange customer service staff .the only thing you get from them is scripted nonsense. I dont no what it is about betvictor everything about it feels strange it's not like any other bookie. Bet vic in reply to your reply are you for real if you want to keep people away from gambling related harm why do you constantly try to entice mug punters to play your casino games where you no for fact they can not make a profit long term. Why do you not encourage them to bet on horses where they can make along term profit. You dont fool anyone betvic .I no you think the public are stupid but we aren't. By the way dont get your scripts mixed up. And another thing bet vic people have all sorts of income like I said I could be skint but my partner might be a millionaire wich would make me a millionaire. Skint on paper loaded in reality. Do you get my point .probably not. And dont try and get this taken down typical bookie run off with your ball when things dont go your way

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50 free spins if you deposit £15 or more,ITS A CON!!!I have done this for a while and the whole time I have NEVER won more than £4.78 and neither has anyone I know,that's at least £10 they have gained off each player!they pick one of the worst games for you to get those 'free' spins on so they know they will gain regardless!! PLEASE don't reply telling me it's a random generator, we all know that's rubbish

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I opened an account and deposited an hour ago at bet victor , as soon as I deposited my account was closed and they have got my deposit !!

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Keiron very polite, helpful and efficient. A credit to Bet Victor for employing such a professional.

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*UPDATE* After leaving the below review suddenly Bet Victor were able to resolve the situation. I have updated to two stars because they managed to fix the situation but the customer experience has been shocking and I most likely will not be continuing to use their service. I firmly believe had I not spent hours chasing this I never would have received the cash into my account.

I signed up to BV through a refer a friend offer – the offer clearly stated “Share a 100 cash reward”. After more than 2 weeks of back and forth over the sign up promotion and the person who referred me receiving their bonus, I was assured by three agents I’d receive the full 50 bonus and still BV are trying to only give me 20 after initially trying to only give me 10! Exhausting to deal with an incompetent company who do not honour their own promotions.

Absolutely the worst company I’ve ever signed up to and so disorganised. I’ll be reporting to the Advertising Standards Authority also for lying in their marketing communications.

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Have used the site on and off for a wee while. Not had a single win. Slot games seem to be rigged. Play same ones in other sites and get the bonus etc. No free spins, offers are rubbish. Will be giving it a miss from now on. Wouldn't reccomend

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Lovin it 😉 just it would be nice to get free free spins not deposit and get

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Excellent service

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Unbelievably!,I didn't think they were allowed to block ppl from getting any wins but that's exactly what they are doing because I wrote on here!!! This is a DISGRACE and I am not leaving it there be sure of that 🤬

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I am having to re write this review as BetVictor requested Trust Pilot to remove my previous review and they did, but Trust Pilot wont remove all the FAKE positive reviews that have swamped this page.

Anyway to Recap, My Experience @ BetVictor, Dead Spin After Dead Spin and Teased with 2 Bonuses until your money is all gone. Try a different Casino and save yourself time on Trust Pilot and filter out the Fake Positive comments in future. And if Trust Pilot removes this comment then I would suggest they change there company name to feefo.

Also a Casino with a 4.2 out of 5 rating, c'mon people, do you honestly think there are that many happy people losing money ? lol

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Excellent site one of the best I’ve used highly recommended!

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Integrity issue.
I made a wrong accusation against Betvictor. I placed a bet on both team to score. I mistakingly picked "No" and when both team scored I was expecting my account to be credited thinking I won the game. I sent message to Betvictor to accuse them but I later discovered the error was from me. I picked "No" instead of "Yes"/ Having realised my mistake, I tendered an apology and to my surprised my stake money for the lost game was refunded. This is an integrity issue. Betvictor is the best! Thank you.

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All I will say in this review is that do not believe all you read as I have had 2 reviews removed by BetVictor and this appears common practice whenever anything negative is written about them and I strongly believe this to be common practice by them…nothing I said infringed guidelines and I even stated that after having my first review of them removed…..LOYAL CUSTOMER TREATMENT OF THE VERY WORST

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I have been betting with Betvictor occasionally for over 7 years but today I closed my account with them because they demanded to see my last 3 months bank statements before I could continue betting with them. I thought it wasn't right that they should see them and I think I did the right thing by closing my account through online chat.

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Great site, quick pay out 👍

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Joined Betvictor roughly 2 weeks ago.. started winning on horses and got restricted, typical lousy bookmaker wont see this on other bookmakers.. they have fast fund withdrawals but they can take 24 hours to 'process' it from their side before they approve it.. overall a very horrible experience from my side. disappointing.

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Very good site
freebets are especially useful

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I've used the live chat 3 times so far and everytime they have been very effective and fast, especially my girl Samantha. She needs to get a raise 👍🏼😁

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They make you jump through hoops to actually process your withdrawals. Terrible, scammy company. I tried to withdraw a large amount (£4000) and as soon as I did, they requested my documents which is clearly not allowed according to the gambling commissions website. Then, when I provided them with all the relevant documents, they stop responding to emails and their customer service team tell me that they can't tell me anything because they're not a part of that department. Apparently they need to 'call' me. I've been waiting for 2 weeks for my account to be reopened and each time a document has been accepted/denied, I have had to chase them to give me a response. Scammy scammy website. STAY AWAY!! The positive reviews are clearly fake. Doing more digging, the same has happened to a lot of people. They love you depositing money on the website but then want to stop you when you try withdraw. I'm contacting the gambling commission and seeking legal advice

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Scam artists
Refer a friend offer split 40.
Done all requirements solly was the agent sending both me and my friend back and foward saying we need to contact live chat. Orsi other live agent was saying my friends referal from me all requirements have been met but I need to contact them. Keep well away.
Yes I agree all negative comments deleted, obviously trust pilt allowing this can't be trusted.
We both took screen shots of our live chat and sent it to them via live chat link still came up with more B.S.
Solly thinks I'm Silly, Silly Solly.

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Good customer service, helpful. Sorted things out.

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Would not recommend ever, worst gameplay ever. I invested big money with very minimum withdrawals, please avoid at all costs, they are aimed at taking your money, with minimum cashback….AVOID!!!

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don't deposit money at this casino in the last 30 days I paid over 2000euro and got not even 300e.horor

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The site itself is ok but it seems impossible to win, I don't even expect to win at any Casino tbh but I DO expect to have a little enjoyment. BetVictor have tweaked the Pay-out percentage on the slots I would say. You would think they would let you win at least a little bit to keep you playing for an hour or so but NO, the only way is down where the Balance is concerned. Much better online casinos to play at anyway in my opinion. Shame really because the Site itself is ok and I think the withdrawals are trouble free. Although I've only withdrawn a very small amount just to Cut my loses one time. I've come to the conclusion that I cant be arsed any more trying new casinos ( I QUIT ) they all win in the end. I am up though thanks to BET365, I used to play just Poker on that site but one day I tried the slots for 10p a spin on Blazing Bells slot and F knows what happened but I think I hit a 5000x lol. I ended up £700 better off after trying a few others and getting medium wins. But I noticed it started to claw it back, so I banked it and tried other Casinos. I'm probably still up £400 as things stand but only Poker for me from now on. Good luck Folks !!! (give bet365 a little tickle I would)
And if you want a good laugh just check the Gambling Commission reviews on Trust Pilot, lol no wonder online Casinos are shockingly BAD!!!!!

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Very disappointed with the level of play I have received, have spent an awful lot of money in the last few months and have never ever gotten a jackpot, customer service can be hit or miss. They have gained hundreds of euro's through my gameplay and never received anything over one hundred euro. Avoid at all costs unless you want to lose your money fast!!

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Great to be able to access Live Chat at this time – during the night. Very helpful. Thank you Keiron 🙂

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