Betvictor Review

Honestly if I could give lower I would don’t touch these with a barge pole they take your money then take 2 weeks to deposit and just when you think your doing ok they freeze your account and ask for more identification stay away

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Who are playing on casino daily be careful
No bonuses,, no cashback.. No vip section.. No free spins,,, nothing at all for who play daily
You can play on another place that give excellent features
And they only send email to put a good review for them here on trustpilot 😂😂

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It is dead spin after dead spin after dead spin bonuses on the slots do not exist don’t waste your time and money on this site guys it literally rinses through your money it’s shocking especially the casino side of it
avoid at all costs

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Great customer service from CS agent Ethan! Very quick and helpful replies!

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I used the chat facility with Betvictor to solve an issue. Ethan sorted the issue quickly and efficiently . The chat request was answered very quickly .

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Issues with the display screen horse racing been like it for ever in the months of Sundays. Basically the racecard is showing incorrect no of runners this has been an issue for me 4 ages. I have now taken a screenshot. Additionally sometimes the site tells you you're not logged in even though you can place bets and the balance updates but then because its reads you aint logged in no cash out offered.

Another issue the free £1 bet on offer for the last England match wouldnt load. I have uninstalled the app and reinstalled it still same issues.

On the plus side withdrawals are now pretty rapid initially I was complaining about how slow this process was but its 1 of the best sites now 4 withdrawals.

Negatives no loyalty rewards think in all the time I've been a customer I have had probably 5 free bets at a £1 a shot. So they are not rewarding returning customers.

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Pavol in customer service was great, Sometimes on live chat the people are very unhelpful.

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TOTALLY APPROVED BY ME.
FAIR FUN . FUN BONUSES. QUICK PAYMENTS.
EASY TO REGISTER.
I HAVE PLAYED ONLY FOR A WEEK NOW.
AND IT IS MY FAVOURITE ONLINE CASINO NOW.
SUGGEST TO EVERYONE.
PLAY RESPONSIBLY AND YOU WILL WIN TONS OF FUN AND £££

THANKS FOR THE GOOD TIME BetVictor.

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I've played a lot of casinos over the years, and this is one of the worst for payout rates. Over the last 6 months I've deposited £440, and manage to just scrape £200 in withdrawals – after playing 20 different slots. If they are 'completely random' then I'm confused how the same slots on other websites seemingly payout more frequently.

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Bet victor is the best sports betting site i have ever used,, and believe me i have used a few,, customer service is second to none,, help you out everytime you have a problem,, brilliant site

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Spoke to Bet Victor with referenence to an each way bet which was not paid out. I was treated professionally by Sharon and provided the right information to gain understanding of why it was not paid.
I make small bets yet I was treated as a person that may lay large bets. ( refreshing )
My overall experience was what I would expect from them as I have found in the past.

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If I could I would put minus 100 stars on this stinking pit. 100% SCAMERS. all the bonuses and wilds on the slots just are removed🙈🙈🙈 there is no chance of winning anything💩💩💩 I have played on five or six slots🤬🤬🤬 Book of dead 150 spins-bonus did not come, book of ra 200 spins-bonus did not come, book of ra Deluxe 6, star spinner slot🤬🤬🤬🤬 And after when I lose all the money, they send me messages, we apologize that you are out of luck🤬🤬🤬 if Scam admins would regulate these slots less-I would be Lucky…
This is a totally stinking pit💩💩💩💩💩💩💩💩💩Where the Gambeling Commission look-I don't understand🙈🙈🙈

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I placed a bet that they had organised and there were no asterisks, term or conditions to be found relating to that bet I thought it was a simple win or lose bet. Euros 2020 – Spain to win, Italy to win, Denmark to win, England to win – boosted odds – was the bet I placed only to find out after Spain had won on penalties that it was the score after 90 mins that counted because Betvictor had forgotten to add that it was an ACCA bet and not a straightforward win or lose bet. When I complained I was met with a link to the terms and conditions page
This information is available on the football page on the help centre and posted a link to the help section

and then I responded with

I placed a bet for four teams to win and there was no indication of the type of bet or the terms and conditions relating to that bet clearly visible or linked to, I thought it was a one off bet, not an accumulator

only to be met with

Sean i am sorry you feel this way, unfortunately the terms are clear in this circumstance and the settlement will stand.

NEVER AGAIN

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The slots let this site down never experienced such utter diabolical slot play🤷‍♂️ just long winless spins followed by penny wins for pound stakes.
My slot play time here on betvictor is measured in minutes compared to major sites were I can have hours of fun.
They might be a good bookie but PLEASE PLEASE avoid the slots unless you have deep pockets and don't mind quick play sessions.
Expect the usual corporate reply to this review about random play and RTP but played enough casinos to know a wrong one.
This bookie is one of the only so called majors I had never played on and in hindsight I should have listened to my instinct and avoided it.

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Very good site and easy to navigate to my preferred betting options AAA

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Where to start, 3 days waiting on verification, which is OTT, however was submitted, then needed another proof of address, provided that yesterday, keep in mind they took a deposit first then stopped game play half an hour in to new account before asking for id. Now they are refusing to even refund my deposit, on live chat refusing to exclude my account, saying that they need another proof of deposit even though advanced verification was successful which was included proof of deposit, was only another proof of address, actually useless and got me so angry stealing MY MONEY , refusing to refund my deposit, going to report them

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Put on a bet. Found out afterwards that the odds were significantly better elsewhere. Tried to cancel the bet or cash out with a small loss. Met with a wall of “computer says no”. I’d just lost a large sum of money to them so thought they’d be accommodating. Was told that they do cancel bets sometimes if contacted early enough, but not for me (48 hours and odds still the same).
I asked to delete the account. Customer services did it immediately without explaining that I then wouldn’t be able to cash out after the market had opened or access the money afterwards. I’d have to go through them again.

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Customer service is great along with great games. I regard this as one of the best.

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Live chat was so helpful n resolved my issue with ease very quickly

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This casino is scam. You can win only on register and then no win. On beginning good return. After that nothing. Deposit money and lost money. When you playing casino games, if catch any bonus or free spin on £2, the game return very..very..very low money. Avoid this casino, save money. I'm very disappointed.

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I love to be member of betvictor

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Stay away. They just take your money from your balance and close your account without any reason.
My account was opened 1 day ago and has been verified. I just deposited low amount and placed 1 bet. It's won. And my account has been closed after that withound any reason. Also they refuse my money from my balance. I just want get back my deposit amount, that's it. But betvictor refuse it.
Stay away. It's the worst bookie as I ever tried.

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I had an issue with a signup offer and contacted them through Live Chat. I spoke to Tina who looked into it and she advised where I had gone wrong and how I could rectify it. Pleased with their service.

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BetVictor has great bonuses,for a not so highroller as I am,and my first withdrawal came as I was told in chat after 24hours.That´s the only thing why I didn´t give 5 stars,because so many casinos nowadays pay almost instantly,but everything else has been great.

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Helpful people, good betting site, decent promotions.

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on Betvictors terms and conditions, or rules
BACS (UK Only)
Payments will only be made to a bank account in the account holder's name. Funds will be processed the same day for withdrawals made before 3pm UK time. You will need to complete your bank details online.

There is no charge for this service.

But it did not happen, I gave them all my correct details at 1038 am however was not paid at 1500. went on liver chat to chase, was paid, but late and so money delayed at least 24 hours
however ricardo and samantha failed to grasp that bet victor did not act correctly instead sam got my name incorrect even after she had passed me though security and ricardo was repeadly unhelpful and obstructive. I told him to stop digging and admit they were wrond, but no. Clear case of do as bet victor says, not do bet victor does!
rules, yes betvictor likes it rules
rules a rule is 12 inches, so is a foot, AND A FOOT STINKS
like the live chat help ( no help )
at one point I though Matt Hancock had another job already

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Been waiting 3 days now for my money to arrive in bank, its lies when they say you can withdraw fast payment which arrives in 40min. My bank accepts fast payments but I'm still here waiting for 3 days. Spoke to a few agents on the live chat and they don't or can't tell you anything about what's going on. I was told it bad to be done by the process team in the morning! What is that about never heard anythinf like it. There probably making a few more day intrest hold your money. I've had enough now!

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This is a really good, legitimate casino in my experience. The bonuses in particular are some of the fairest out there and they aren't slow in paying out winnings. The only real issue I've had was a technical error in a game paying out the wrong winnings on a bonus (hit a 100× 40 cent multiplier and somehow ended up with a 6 euro win?) and despite giving very precise information on when it occurred and what happened in my original email, I received a very automated response asking me for the same information I had already provided alongside questions that weren't actually relevant to my problem which was quite tedious so I didn't bother following it up for the sake of 30 euro but I'm sure if I spent ages writing out the details again they probably would have helped. Customer service are very friendly and they regularly give you wager free spins even without depositing so overall one of my favourite casinos. I haven't received anything for this review but having had some awful experiences with some casinos I do appreciate honest casinos.

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Tina is amazing – explains everything so clearly and is an absolute credit to Bet Victor – thank you

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Great casino and game selection. Quick website and fast withdrawals. Happy with my time at Betvictor 🙂

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Disgusting site! Scam! Nothing but a hustle to build ur confidence. They get you trading higher then they swipe the lot. All you get from support is a series of "I told you so" and arguing they are legit! "No you didn’t tell me you could manipulate the chart to steal people’s money"!!!. I lost about €200,000 to them. Just couldn't sleep at night thinking that I was finished.I saw a review of fundsrecoveryreclaim@óùtlóók.com and she was trending on trust pilot so I decided to give it a try, to my greatest surprise, I was refunded back in just less than 2 days, I'm so so Happy.!

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I spoke to a lady called Lyndsay on the live chat who solved my problem with ease, empathy and professional ism. Credit to the company and an all round joy.

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I deposited a fair decent amount of money, and when trying to bet, they immediately changed the odds.

Then they asked for verification, which I provided, in the form of a drivers license.

Now they want my passport, but I Have not access to it and I told them it would take months for me to get it.

On the website, it shows that Drivers License is an acceptable form of ID. Now they hold my thousands of dollars and refuse to identify me, and it has been 8 days so far. Truly pathetic.

If they do not unblock my account, I will be taking action against them, with damages. I have provided all their paperwork, and they continue to buy time, doing god knows what with my money.

Stay away. Really sketchy and do not play more than a couple small dollars on this website.

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I read the reviews and decided to join. I can not write about anything apart from the slots. My God is it difficult to win or get near a win. Maybe I was stupid to put in £100 over 2 days. But I live and learn. No wins or near any win. I play the same game or 2 on 4 other sites and the main game I play runs 100% different on this website. If it's a money pit your after this is the site for you. You can be as stupid as I was

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One of the best bookmakers out there that really cares about customer satisfaction. This is the second time in my life that I really enjoy the service and immediate customer support.
Special thanks to a support agent named Rob. Excellent support skills.

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Excellent customer service thankyou for helping me. Love the website it's nice and easy to use, deffinatly recommend

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App is pathetic along with customer service awful and obstructive?

I had problems with app seemingly accepting my bet as It acknowledge bet had been placed but after checking later bet had not been placed.
In addition I tried to open betting markets on football teams but the app didn't respond.
I contacted BV customer service and as per other people's previous reviews they were very obstructive. They kept asking for "screenshots" of pages. How I asked was this going to indicate what went wrong .
Other unhelpful advice was to log out and then log back in which I had already did.
So the morale of the tale is don't accept any proper support or compensation as this won't be forthcoming and be prepared for the screenshot request salvo as without this they say they can't help you .
Shocking experience .
Bye bye BV

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Megan was brilliant at resolving my issue..quick and simple answers..no rigmaroll very helpful indedd

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Cannot Fault them myself other than the good reviews on here about live chat that seem cheap and like tactics used by bad casinos..anyhow my experience with Bet.V is good, I win a lot and they pay within the hour into my account…They have a good selection of games and from my playing enough players so you can win big the next day on the same slots…works for me.I am sure I have never contacted chat as i have never had any issues.Deposit with a Visa card and it works…well, for me.

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I appreciated the Chat Service assistant Lucas' help in helping me to clear an Issue about the Bonus I Received on a Promotion. I also appreciate the Betvictor company's Promotions and Bonuses.

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Worst company I have dealt with, they just after you deposit and have lost a bit of money decide to block you and then ask you to send proof of income and all other range of documents, which they reject like your trying to apply for a job with them. Please avoid these scammers like the plague. They just decide when and if to let you play and don't make these so called checks before a single penny has been deposited. You will lose and then they just decide to ban you before you can even think of re-couperating any of your losses. Do checks before you let players deposit on your scam website Betvictor!!!!!!!!!!!

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PLEASE AVOiD- SET UP A BETVICTOR ACCOUNT DEPOSITED AROUND 1.5K GOT TO AROUND 2.4KTRIED WITDRAWING THEN WAKE UP NEXT MORNING TO ACCOUNT CLOSURE… IT GETS WORSE BET VICTOR ONLY TRANSFERRED THE 1.5k I DEPOSITED AN HAVE STOLE MY 869 AN ARE NOT PAYING SAYING WE ARE KEEPING IN ACCOUNT SPEAK TO LIVECHAT ADVISE TO EMAIL CASHIER WHO DO NOT HELP SO IN PROCES OF TAKING BETVICTOR TO COURT THROUGH THISISGAMBLING AVOID TOTAL SCAM REFUSING TO PAY MONEY I WON FAIRLY THROUGH BASKETBALL OVER/UNDERS ON NBA/WNBA BETVICTOR ARE REFUSING TO PAY MY WINNINGS AN HAVE CLOSE MY ACCOUNT IN PROCESS OF COURT CASE

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If there were 0 stars I would have given it. This company are a bunch of thieves. I opened an account and it was the worst mistake I have ever made. I deposited around £6000 from my debit card with no issues of course. Initially they verified me however when it came to winning a total of £9000 they wanted to do an enhanced verification which I had no issues with, I sent them all the documentation they requested and then the following morning I receive an email saying account closed due to the fact my documents did not match with the vendors Wth does that even mean. I told them that I will send them any other documentation to no avail. I even got my complaint to stage 3 which is the highest internally possible and again I got a message saying sorry not paying out. The funny things about all of this is that I withdrew the funds prior to this enhanced verification and it was approved but they say there was an issue with their third party payment provider and the funds were sent back to Betvictor…. I said that technically the funds were approved and sent but sent back to you and they said because they are not happy with my documents and my account is closed no withdrawals will be done. AN ABSOLUTE TOTAL SCAM AVOID LIKE THE PLAGUE UNFAIR TERMS AND CONDITIONS AND NO BRAINS TO DO WHAT IS RIGHT

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Lucky15 scam I put a lucky15 on with betvictor I had 1 winner at 16/1 and got paid out on a single they told me that they stopped paying out bonuses on this wager if that is the case why have they still got lucky15 on their website this is the second time that this has happened to me in the last year with this firm and pensioners like me are falling for this due to memory loss just take the bloody lucky15 of your website.

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Do yourself a favor and don’t made any deposit here .. more then 2.5k in 3 week’s and didn’t see nothing from them .. bad winning and lot of dead hand’s .. 👎

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Extremely helpful customer support over online chat, that went above and beyond.

Response time was very quick and communication was courteous and understanding.

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