Betvictor PLAYER REVIEWS(3137)
Reece Rutherford
11 June 2021
Comment from uk.trustpilot.com
My chat advisor Beto, was very helpful and went above and beyond to ensure my enquiry as a new gambler was looked in to and supported. He gave me all the answers needed and ensured I was satisfied with the service. Thanks again, Beto!
Alex Bromby
10 June 2021
Comment from uk.trustpilot.com
Betvictor betting was a decent company until late last month and it showed me what a scam company they are. Disabled my wallet with over $19700 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform
June The-lady
10 June 2021
Comment from uk.trustpilot.com
Disappointed I excluded myself for a year and after the period had expired I searched for a casino that had good reviews. My experience was good to being with until on 04.05.21 I withdraw £80, to date I have not received my funds. I have been told loads of different excuses, I have contacted them via live chat and email only to be told it is being dealt with and if I have an issue with gambling contact Gamstop! cheek. As they stated it was a problem with my account I anticipated that I would have a problem making a deposit but they are happy to take a deposit from my account but have a problem for nearly 6 weeks paying my winnings. I have even provided my details for BACS and was told it would be in my account in 24 hours, but no such such luck, 5 days later I contacted them again and they said it would be in my account the following day. No sign. I contacted them today, 2 days later and was told that the person made a mistake and a BACS has not been processed. I am totally disgusted with Bet Victor, all mouth and no action!!!!
Andro
09 June 2021
Comment from uk.trustpilot.com
Can't withdraw money! I am using Betvictor for years. At May 30 I requested to withdraw money but still did not get it. They automatically cancel withdrawal requests, for no reasons, I can't use Skrill and Credit card for withdrawal, they offered me to use Bank transfer but this transaction also was cancelled, they don't have exact answer what is the problem. I am fully verified user and never have any problem before, but now they don't give me my money back...Still waiting for answers but I think I never get money back. So be very careful when you use this website! I will never use Betvictor again!
Ronald Boyd
09 June 2021
Comment from uk.trustpilot.com
Started off great with bet victor.straightforward and withdrawn money in bank account in an hour.i bet on handball and was on a good run and had withdrawn just over a thousand pounds in winnings in a few days.then when went to put next bet on it was restricted and at one time I could put on 1.75p which I took as an insult. Bet victor great but like a lot of others dont like it when you win.i withdrew my money and wont use them again.
macca
08 June 2021
Comment from uk.trustpilot.com
I had used betvictor for years then after betting on the american horse racing at the start of the first lockdown and only because there were no british horse racing, that is when i had stake restrictions. I can only win up to £20 max winnings on horses and my football bets are restricted to just £10 winnings, its quite frankly pathetic. I wanted to place a couple of bets on the euros but i cant win more than £10 so they make it impossible to bet. I really have no respect for bookmakers that are too scared to take bets, its an embarrassment to the betting industry. Seriously i would stay well clear, i had bet with them for so many years and if it wasnt for covid i dont even think i would be restricted as i never bet on the american horse racing. Please just stay clear as u will end up being restricted, its almost impossible to not get restricted if u only bet on sports, mostly just football and horse racing, they love it if u lose thousands in the casinos but as i am not stupid enough to do this they restrict you Avoid at all costs
Taner and karolina
06 June 2021
Comment from uk.trustpilot.com
This is the best by far casino I choose to play on they are simply great! I logged in once and found £1000 in my account WoW. Never won that much in my entire life. Thank you bet victor. Also bonuses are fantastic like bet £5 get £5 and bet predictor where you can win £1000 in bonuses. Amazing site great chat agents simply perfect. Quick withdrawals too. Love this site.
Jag
06 June 2021
Comment from uk.trustpilot.com
Just joined today and it was so a quick and simple process. Not sure why it's got bad reviews as so far it's been great!! Also, it has 30 min withdrawal time frames. Never seen that before so that's good
liam c
06 June 2021
Comment from uk.trustpilot.com
Things start off promising with this site, good odds, with visa fast funds you literally can withdraw your funds and have it within your bank in less than 2 minutes. However, you soon begin to learn every casino game you play or virtual game you play is rigged beyond belief, of course you're not meant to "Win" constantly but jesus at least make it a little bit less obvious that your games arent rigged to lose 99% of the time.
Em
05 June 2021
Comment from uk.trustpilot.com
Tried withdrawing 4000 won’t let me refund back onto my other card on file they want it from the card I used for that transaction!! Spoke to around 10 people in the last 4 days bcoz the card I used will not accept deposits from other company it’s only a cash card!! Fed up beyond words!! Not getting help from no one!!
Jenny
05 June 2021
Comment from uk.trustpilot.com
Finally a transparent, knowledgeable, friendly, informative, pleasant chat assistant ! Bryson, you’re a credit. Thank you.
Neil Wainwright
04 June 2021
Comment from uk.trustpilot.com
My query was sorted out very quickly and efficiently by Megan.
Connor
03 June 2021
Comment from uk.trustpilot.com
Playing fine no concerns untill the asked for documents where salary comes only had deposited £600 very odd from then banned me for 5 years due to been in benefits !! I gambled responsible and used all tools but seems they don’t want you if your not profitable !! Stay away banned me for 5 years !!? They accused me of being a problem gambler !! It’s a legitimate way operators can take as much of you as they like then use power of legislation to legally get rid of you giving you no change to win !!
Jamie Duffin
02 June 2021
Comment from uk.trustpilot.com
Top notch customer service (usually from Tina!), who don’t leave you on hold for ages and sort your problem quickly and efficiently. I had an issue with a bonus being credited due to a site issue and I connected to live chat and had it resolved within 1 minute. You wouldn’t even get an agent that fast on most betting sites!
Mr Maloy
30 May 2021
Comment from uk.trustpilot.com
Had a good experience with a advisor called Pavol,was really helpful and answered all my questions.Great customer service and overall good betting site.Thanks bet victor
You don’t need to know
29 May 2021
Comment from uk.trustpilot.com
Another bookie that bans and restricts customers that gamble responsibly. I won £450 over a period 5 months on sports only. I admit that I take value bets but how can a company say they encourage responsible gambling but ban winning customers, but when a customer losses £1000’s they don’t restrict them at all. What is responsible about that Bet Victor?
Mr Dougall
29 May 2021
Comment from uk.trustpilot.com
I've been asked to rate the Chat, with which I have no problem on the rare occasion that I contact BetVictor. The Agents are always polite, knowledgeable and efficient. I use a couple of other mainline Bookies and, in comparison, BV is generally showing the lowest odds, especially on horses. Other than that, I'd recommend it as a good business.
Marcin Wisniewski
28 May 2021
Comment from uk.trustpilot.com
You actually never win with them. Also they do not keep up to the promotions they offer. I had offer from them, I fulfilled my end and I never seen the promissed gratification. Never use them again.
mick sziler
26 May 2021
Comment from uk.trustpilot.com
Does that t wat Matthew Scarrot still work for you or has he died. This fu ckwit is a con man. Constantly taking palp prices off other bookies and then kicking off when his bet is void. Used to have him on messenger until he decided out of the blue to close my account. I thereforefore closed his and yet again he kicked off something chronic so i just blocked him on messenger. Filthy diseased c unt he is.
Barry Ryan
25 May 2021
Comment from uk.trustpilot.com
Joined the site a couple of months back and I would highly recommend this site, very informative and easy to use and the staff are first class at dealing with any issues.
A J
25 May 2021
Comment from uk.trustpilot.com
Very poor am disgusted that they don't offer cash out on all races. Closed account never recommend
Honest John
23 May 2021
Comment from uk.trustpilot.com
Used to be an okay site but not anymore. I should know!. Played £800 over a month and very poor returns. The slots are appalling, very little in winnings and bonuses well you'll have a long wait. Obviously taking players money to pay for costly adverts.
David Houston
23 May 2021
Comment from uk.trustpilot.com
I was told I got my account closed for 5 years because I was abuse but how can it be abuse if I was concerned by the way I was treated by Tina the team leader who the most abusive person in the history of betting companies I have 2 bets up but am getting no response from bet Victor
Jonathan morgan
23 May 2021
Comment from uk.trustpilot.com
Never had a problem with this firm excellent service
Consumer
22 May 2021
Comment from uk.trustpilot.com
Katherine was so helpful in helping me to cancel a bet that I put the wrong amount of money on , so grateful for her time and will make me more careful in placing a bet in the future
Cathal Canavan
21 May 2021
Comment from uk.trustpilot.com
Top notch service from a representative named Tina, couldn't recommend her enough.
Natalie Ebanks
21 May 2021
Comment from uk.trustpilot.com
I’m in the middle of waiting for my withdrawal and from what I’ve read on here and other sites seems like they use any excuse to take money well I’m makin sure I read the small print! As I’ve withdrew using my mums card before so if they try not paying me then I’m definitely taking it further! Handy when got fam that works in law...
delete all
21 May 2021
Comment from uk.trustpilot.com
So many documents need to send them after registration. It's taking time.
Joe Presley
20 May 2021
Comment from uk.trustpilot.com
Had an issue with a couple of bonuses that hadn’t been credited to my account, spoke with Tina on the live chat and she was a great help and swiftly found the problem and credited my bonuses. Thanks Tina/ the Betvictor team :D
Kion Knights
19 May 2021
Comment from uk.trustpilot.com
These guys have literally not paid me 615$ worth of withdrawals over the past 3 weeks now!!! I AM BEYOND LIVID. DO NOT SPEND YOUR MONEY. they claim merchant messed up the withdrawals process but how can that take weeeks to figure out?? Beyond pissed tf off.
true gambler
18 May 2021
Comment from uk.trustpilot.com
My sister joined the site last week, deposited £500 lost it and then the next day deposited the same amount, which betvictor accepted, then all of sudden they want id etc. My sister just wants her balance back. Do BET VICTOR care about customers? All she wants is her balance on her account you guys stress customers out surly UKGC do not suggest this?
Eddie Vabole
18 May 2021
Comment from uk.trustpilot.com
This is a scam. These robed me for couple of grand in their favour. Avoid this site by any cost!
dave kusnierz
16 May 2021
Comment from uk.trustpilot.com
Just joined. Sports betting is very easy to use. Its all clear and easy to search for bets. Casino has a good selection of old and games. The game play is smooth. Live chat is very helpful. So overall 10/10.
Sion
15 May 2021
Comment from uk.trustpilot.com
Worse betting site going.I deposited 40 quid last week lost no problem.I then deposited 40 quid today lost.I then had a 5 pound free bet got it all the way up to 324 quid and I withdrew they then cancelled it and now only want to refund my 2 deposits.utter crap avoid at all costs
Chris
15 May 2021
Comment from uk.trustpilot.com
Appalling, set an account up and had to wait over 3 hours for my first bet to settle so I could receive the welcome offer. Iv made 3 deposits all instant as per usual, made 2 withdrawals via the "visa fast funds" the first took 5hours the second is 17 hours and counting..... Not a patch on bet365 and sky
david
14 May 2021
Comment from uk.trustpilot.com
Fair site with good welcome offers, would recommend 100%
Seifeddine rabhi
13 May 2021
Comment from uk.trustpilot.com
mick sziler
12 May 2021
Comment from uk.trustpilot.com
ANON the reviewer below is a plant for Betfred. He works in there customer service dept and is constantly leaving Betfred top reviews which we all know cannot be true By the way whilst i am on Does that t wat Matthew Scarrot still work for you or has he died. This fu ckwit is a con man. Constantly taking palp prices off other bookies and then kicking off when his bet is void. Used to have him on messenger until he decided out of the blue to close my account. I thereforefore closed his and yet again he kicked off something chronic so i just blocked him on messenger. Filthy diseased c unt he is.
Anon
12 May 2021
Comment from uk.trustpilot.com
Used to be good but they cut my limits down to £1 which is so unreasonable. Basically they don’t want to entertain anyone who’s remotely half decent and only want price insensitive mugs. Pathetic. Long term your business won’t survive. When you limit people to £1 max bet it’s a tacit admission you have no confidence in your prices. Grow a pair and actually do some bookmarking.
Troy Whittaker
11 May 2021
Comment from uk.trustpilot.com
Great customer service from Emma when I had an issue!
Michael Baako
10 May 2021
Comment from uk.trustpilot.com
One of the Fair spin sites… but could do more. I have to say, I’ve won a fair bet from BetVictor. But again, I feel that the slots are still manipulated (in my opinion). I only say this because when I first signed up I won a fair bit, since then I haven’t won a thing, completely understand BetVictor have to balance the books (nod, nod, wink wink) so my advice would be once you win withdrawal straight away...saying that, I won roughly a few thousand withdrew but left a tenner. Have to give them a chance 😘
Mike Lyons
10 May 2021
Comment from uk.trustpilot.com
I had not used Bet Victor for quite a while when I contacted them I had to sign up again. The service I received great service and was asked did I have any preferences to rejoin just Horse Racing not games or casino which they obliged without hesitation it was the first time any betting site that had given me a choice to play what I wanted refreshing in the present time of ever expanding betting culture
dazzy
08 May 2021
Comment from uk.trustpilot.com
Absolutely disgusting RTP on slots. I do not think I have come across a worse site for return to player. After one initial win of 250, if you can call it a win after putting more in over time, I have had absolutely nothing back. The slots I have tried will give you 40p here and there from a 1 pound spin. I even activated the bounus and free spins on one slot in the same session. The bounus gave me around 5 pound and the 10 free spins about 1.50. How is this even legal? It is hard enough to activate bounus games and spins in the first place and even a win of 50 pound would be low but winning 6.50 in two bounus games on the same session is absolutely disgusting and a blatant rip off. Stay away and try 32red instead. They have a much better selection of slots that do not look cheap and you can actually win sometimes. I know gambling is gambling and you win and lose that is the game but these spots on here are nothing but a fixed cash grab.
Kevin Judd
08 May 2021
Comment from uk.trustpilot.com
Stefan
08 May 2021
Comment from uk.trustpilot.com
Perfect service support lovely chat fast service
alex
08 May 2021
Comment from uk.trustpilot.com
So after joining this so called reputable site, I deposited and got my bonus etc, security checks etc all smooth going. After several wins I was up, why the one star review? so not a moaning loser I have came out up, however this site is a joke!...their bingo has repeat winners and most of them from other sites, there is a very poor selection of rooms , after midnight room selection non existent, no chat hosts, just nothing after a certain time. Their slots are vicious, the last site I seen with such poor rtp was sky vegas, Chuck a tenner in and if your lucky as a new player then run. As you can see from my review I do play these sites and not a one star wonder like the majority of there reviewers.
Nathan Adam
06 May 2021
Comment from uk.trustpilot.com
Financial intelligent is all about deciding when and when not to invest ❇️and the real investors/gamblers take down the opportunity and increase there bankroll with fixed odds✅which keeps them going in life😇now is a bright opportunity for those who are ready to make real cash to kindly inbox Kamilfixedgames on Instagram now he's got the best fixed betting source
Sat Singh
05 May 2021
Comment from uk.trustpilot.com
£600 taken from my bank account. Someone in there company fraudulently used my card to withdraw £600 from my bank account. I am currently going legal with them. Avoid or you will be sorry.
Lea
05 May 2021
Comment from uk.trustpilot.com
Eddie Vabole
13 June 2021
Comment from uk.trustpilot.com
Worst service ever!!!
Worst service ever!!!