Betvictor PLAYER REVIEWS(3137)
Cliff
05 January 2021
Comment from uk.trustpilot.com
THE WORST - DONT USE - AVOID !! I joined this rubbish betting site as part of an offer. You have to take A selfie of yourself holding documents. BUT they only tell you this AFTER they have taken your money. I have no issues sending copies of my passport, Driving License Bank account and utility bill. which you have to as part of the process, but taking a selfie of myself holding my driving license is utterly degrading.
mary
05 January 2021
Comment from uk.trustpilot.com
BetVictor should be investigated and fined. I opened an account on Saturday 2nd December, that went fine. I deposited £800 very quick very easy. I placed a few horse racing bets, last a couple won a couple, with small bets. I then really fancied an horse I’d been following and placed a hefty bet on it and guess what it won, my account balance suddenly went to £2,443.27 This is where the problems started BetVictor suddenly suspended my account, couldn’t update, couldn’t bet, couldn’t withdraw. They required 3 bits of information to verify my account, address verification, enhanced verification and deposit verification. So I uploaded Copy Driving License, Copy Passport, Photo of me holding Passport, screen shot of my bank account showing deposits to BetVictor. I then get email telling me proofs weren’t clear (they were trust me) and that they need to do a telephone interview to verify me personally. I immediately went onto live chat and explained that I have a speech problem and that holding a telephone conversation is not possible, I can text I can live chat but speaking is an issue. They were so uninterested, insisted on telephone chat, ignored my disability and continued to suspend my account. I have since entered into 3 online chats with them, I have uploaded fresh documents 3 times, but they refuse to respond , refuse to allow me to withdraw my funds. Oh but they did say I could close my account, but can’t have the money until I talk to them on the phone. My account number is 10250488, could I ask BetVictor to please look into the above, I feel violated and insulted by your actions and believe this is all about you not liking when people when and you trying to hold onto there money! People, Please, please .please circulated this feedback others need to know that BetVictor discriminate against individuals and DO NOT honor there bets and keep people cash.
customer
04 January 2021
Comment from uk.trustpilot.com
Please stay away from betvictor, they was quick to take a deposit from my PayPal account, but when I won £160 and tried to withdraw £120 and leave £40 to play with. I woke the next day to my account requiring attention, I had to send them a pic of my driving licence, they said not good enough so I sent them a pic of my passport, not good enough, I had to send them a pic of me holding my passport so they knew it was me, so I did. Still no joy, they closed my account for fraud and I didn't even recover my original deposit. Surprised they didn't want pics of my kids the thieving b-@£#+&s. Another overseas ripping off company, please please please beware of these fraudsters at these difficult times. Stay safe every one and join sky bet 😂. Oh and they now have details of my license and passport
Anything Clipped
04 January 2021
Comment from uk.trustpilot.com
DO NOT USE BETVICTOR I recently turned 18 so I signed up and got lucky on an accumulator on the free bet offer I won £82.11 you might be thinking it’s only £82.11 so I tried to withdraw it I woke up to a email the next morning saying my account has been shut down for section 17 of betvictor I checked section 17 it says cheating or money laundering so I contacted there team asking for support and there all said email us I haven it’s been 72 hrs I have sent multiple emails no response For a major betting company who ruins thousands of lives and take of losers there ban me for £82 incredible sign up for skybet or William Hill instead by far superior company
John Miller
04 January 2021
Comment from uk.trustpilot.com
ive played quite a few different sites, i though i would give betvictor a go, something i wish i had not of done, deposited around £300 i know its not alot in the grand scheme of things, i have never been on site that basically doesnt give you a shot at all, i played electronic roulette small stakes and won nothing, tried my hand at numerous different slots i received 2 bonuses from around £200 quid at 20p and 40p a spin and i think my best win was around £12, please avoid this site like the plague it is awful
kirby tullett
03 January 2021
Comment from uk.trustpilot.com
Signed up 3 days ago I’ve spent £27 in total the first time I deposited £20 I won. £150 then last night I gave it £7 and won £300 I’m yet to receive any of my winnings into my account 🙂 would highly recommend
Slotboss
02 January 2021
Comment from uk.trustpilot.com
Low Betvictor slot RTP of 94.91% makes it virtually impossible to win at the moment? RTP well below those of the slots they host. I just deposit and watch dead spin after dead spin followed by small meaningless wins which satisfies their RTP % but keeps me well under the radar of winning its been like that for nearly a year. Like other sites struggling without a full sports card because of Covid they have to make a profit and thats were slot and non live casino game players come in easy pickings for them. Will avoid and come back once the racing and football and all the rest of the sports get back to normal and Betvictor increase the RTP back to a normal figure.
Rob
02 January 2021
Comment from uk.trustpilot.com
I was chatting with tinas at betvictor and she knows her job well & very experienced . Bet victor is the good sportsbook keep up the good work tinas .
Victor Birmingham
01 January 2021
Comment from uk.trustpilot.com
1 No reference for you withdrawal. 2 Too many dead spins, £2 bet over 50 dead spins afer that you get £1 or £2 win, free game dont pay as other gambling sites do, no way close. 3 When you wanna withdrawal, it says error. 4 Too long to recieve withdrawals in the bank. Williamhill is the best of them all 365 comes close the rest are to take you money only they dont give you a chance.
Masakka
31 December 2020
Comment from uk.trustpilot.com
They gave a 100% freebet up to 100$ on your first deposit, without rollover on the freebet winning (after betting the 100 at least once).(for the sports betting) There is a live chat for support or question and they do answer quickly and kindly. Made my first deposit of 100 and withdrew 650 a few days later, it took around a week or less to arrive to my bank account. Withdrawal can't be done on credit card if you're from canada, so it was a bank transfer. Not sure if it's them or the bank, but international bank transfer cost a fee (15$ for me).
Edmond James
31 December 2020
Comment from uk.trustpilot.com
Well. The one I know of which my youngest son makes use of is not a site but an instagram page,I have to force him tell me about that when I noticed he is already making a lot of money, investing and buying properties .the dudes name is EDDY_TIPS1 According to him he said he offers fixed odd on payment after winning, so all he does is to stake and pay after winning, thats just splendid😇😇
Bigmansam
28 December 2020
Comment from uk.trustpilot.com
GREAT casino, fair to play, win some lose some and exciting play ,a good run for your money one of my favourites 🤗
Ojukwu George
28 December 2020
Comment from uk.trustpilot.com
Tinas was very helpful with me today and very polite. Full rating to her
RETTRIGER
27 December 2020
Comment from uk.trustpilot.com
I win 2500£ and casino not pay me withdrawal only give back deposit.. help team betvictor ignored me.. i have all proof documents everything.. I don’t know what need to do....????? Please help...
Simon Murs Davis
26 December 2020
Comment from uk.trustpilot.com
Updated Review. After leaving a very pleasant review of this site a couple of weeks ago, surprise surprise, I am found to be wrong after all. Been a regular on this site for the past month or so but tonight I went to make a deposit and it was rejected. Contacted live chat 'Katie' and 'supervisor scarlett' were as useful as an umbrella made of single ply toilet paper. Told me they couldn't tell me why my payments had a bock on and would have to raise to the payments team who would contact me within 24 hours. Well this is not good enough. The payments team do not need to get back to me now as I will not be spending another penny with these fools and will use a different betting site moving forwards.
Daniel
26 December 2020
Comment from uk.trustpilot.com
100% Dead... The slots have poor payouts comparing to over casinos, your stay at BetVictor is very limited and it feels to me as if there's some kind of balance cap... Can't seem to get it past a certain amount, or back up to my deposited amount. Badly avoids giving any features or bonus games on the slots. Site lags out on mobile, making it slow to navigate through. Never any personal promotions, if there is, you're not notified, you just find it in your account... Expired. Withdrawals are definitely a myth, £400+ net deposits and I'm a small depositor, something back over time would be nice, but hey... The randomness just works like that. Looks like a fantastic site for the Fruity Slots YouTube channel, being affiliates and all... Bonus game on every session! Definitely not like that for me... Nowhere near. 1/5 star casino for lack of entertainment.
Joe G
24 December 2020
Comment from uk.trustpilot.com
Excellent customer service, from Katie. I had made a mistake with an offer and she was very helpful in resolving the issue.
kayla mitchell
23 December 2020
Comment from uk.trustpilot.com
Love this site. Won quite a lot quick withdrawals. Thanks betvictor
Bethany Powell
19 December 2020
Comment from uk.trustpilot.com
Recently closed my account. Despite playing on slots with a high RTP they never paid out. Literally just dead spins. Absolute waste of money. There’s much better sites out there!
Mick
18 December 2020
Comment from uk.trustpilot.com
Daylight robbery Opened an account- deposited £100 won £160 on slots so requested a withdrawal Nest day I receive an impersonal email quoting section 17 over their terms and conditions closing my account and withholding funds. No further explanation, live chat was useless just told me to email them which I have done . No reply , I’ve also opened a dispute via resolver and await a response Update Despite the quick reply from BetVictor on this site they have still failed to reply to my emails
Kelly
17 December 2020
Comment from uk.trustpilot.com
2 and half rated! New on this site and as a new customer I'm not a fan.. didn't even get a quarter of my total deposit back while playing on slots. Still hoping to be proved wrong and say that betvictor are a little better than the rest..considering the good reviews?!However customer service is great on live chat, helpful etc.
Eileen
16 December 2020
Comment from uk.trustpilot.com
Unable to log in. Used CHAT to get help from Dianne who was polite and quick. Sorted me out in no time. Thank you Dianne.
Eddie Vabole
15 December 2020
Comment from uk.trustpilot.com
Be aware! This is a fraudulent site. So far 2k gone. 1200 (GBP) in minutes. And then these ask do I have extra savings. 😂😂😂 Wow. Stay away from this site! Do you’re self a favour!
Kev Lyth
14 December 2020
Comment from uk.trustpilot.com
I seen an advert on Snapchat showing a fancy jacket with the words “you can easily afford these with slot games” written over the picture. Is this allowed? Then the advert goes on to show you spinning a wheel and winning “free” money £100-£400. Then it’s shown notifications of betvictor sending the money. It’s just false advertising and misleading. Very aggressive false advertising at the least and just shouldn’t be allowed.
Andy Hughes
14 December 2020
Comment from uk.trustpilot.com
Had an account query, dealt with very efficiently by Emma. Thank you. 👍🏼
Alison Gordon
14 December 2020
Comment from uk.trustpilot.com
Credit due Bet Victor. I gave you a rubbish review a while ago and I stick by that review. But had a go this week a few times. Site is so much better. Will be back on payday Shame gold factory isn't available that's my favourite slot 🙂
Chris
13 December 2020
Comment from uk.trustpilot.com
Edgars Briedis
12 December 2020
Comment from uk.trustpilot.com
Niko
12 December 2020
Comment from uk.trustpilot.com
Mrs PJ
12 December 2020
Comment from uk.trustpilot.com
Got the welcome bonus as I do play a fair few slots and always opt for a site with a good bonus woth low wagers. Deposited amount needed for first time welcome bonus.....played the bonus and cleared the wagers I collected 1k. Fast withdrawal too. Customer service as great too to answer any questions you have. Recommend this site.
Mark of Ilkeston Derbyshire.
11 December 2020
Comment from uk.trustpilot.com
I bet one winner now I can’t place a bet? Just want mugs playing bandits and roulette wheel??
Maddiekieran
11 December 2020
Comment from uk.trustpilot.com
Signed up last night and I must say the layout is on point. Everything is easy to find. I’m not particularly a slots guy but I deposit and played, all seems fair, lost a few but just as I lost I’d win then was winning back what I lost so I moved onto my all time favourite... live casino. Deposited £400 but have withdrawn £2500, everything is so simple! I had a question regarding withdrawal times but I was told is should be in my bank (fast payment) before 5:30 tonight. Live chat was very fast and was great with the answers. All in all IF withdrawal times are quick then this will definitely be my go to site. Betvictor is a well established gambling site, defiantly not a scam. The odds will and always be in the houses favour but it’s a gamble.
Mohammed Almurbati
11 December 2020
Comment from uk.trustpilot.com
The best and the save site I played it , and everything easy and the staff helpful
Eddie Vabole
11 December 2020
Comment from uk.trustpilot.com
Complete scam! People be aware of this fraudulent site! 100% scam.
Mimosa
10 December 2020
Comment from uk.trustpilot.com
Played couple of games in the Casino. What people do not understand that there is almost no chance to win. You might win at the start, but eventually you will lose. This is to get you into the game and make you to deposit more money. I did not play with my own money and would never do! I played with the free spins offered as bonuses as a test play ) Hardly anyone plays life roulette on this site...did not see many screen names...six max at one time! I do not believe in online casino and many real gamblers would never gamble online. Online casinos are controlled and manipulated by electronic algorithm and you will lose!
J type
10 December 2020
Comment from uk.trustpilot.com
Signed up this week. Pros: great layout, ease of use and a large amount of games to play. Also, live casinos seem enjoyable and felt I had more chance of winning on that than I did slots. Cons: As some of the other reviewers have mentioned, I was quickly concerned about the lack of winnings received from the slots. I can't be sure whether that is to do with me hitting a poor streak or the bookmaker actually having a low payout. It's easy to get bitter and blame bookies for lack of winnings but if it is random, I guess the likelihood of many people hitting a bad streak is at some point is pretty high. I was just surprised that most wins were under pennies. I spent well over a hundred quid as a sort of taster to the slot games and had nothing to show for it in returns. I did wonder if it was because I only play at 20p per spin. I can't see me using slots too often on this site, nor any other for that matter, but I will definitely continue to use it for sports betting.
Eddie Vabole
09 December 2020
Comment from uk.trustpilot.com
The best casino out there! Finally I found one. Quick payouts.
Joe
08 December 2020
Comment from uk.trustpilot.com
Do not sign up or visit BetVictor if you are a slots/casino player. I repeat DO NOT sign up. You will lose hundreds/thousands. The pay out and return is shocking. Dead spin after dead spin. I have deposited little over £600 in the past couple of weeks. My highest win was £37. It soon took that back Straight after with 27 dead spins in a row at £1.50 stakes. I don’t even know how they get away with the shocking returns and lack of bonus games etc. Please stay away from them. I recommend skybet and betfred for slots/casino. Have been with them for years and at least you feel you have a chance. BetVictor is a complete con. Have been given the 50 free spins twice and won 0.92 pence and £1.72 off 50 free spins. STAY AWAY!
Dina Fares
08 December 2020
Comment from uk.trustpilot.com
BetVictor is the best. I am very impressed with the level of customer service. There are lot of games to choose from, and the payment is very quick. Tina has helped resolve my issue today. Tina was kind, polite, understanding and very knowledgeable. Thank you very much Tina. Thank you BetVictor.
Finding-Nibiru
05 December 2020
Comment from uk.trustpilot.com
Bet victor is a fantastic site for all gamers and sport backers. There is a huge choice of games to be played in the casino, little stakes to crazy stakes. But there is also plenty of help for those players who hit the crazy stakes a few too many times. There withdrawals are super fast after all relevant identification is passed, this process is extremely easy if you have your most common id, there is also a huge array of bonus to be had, these bonus again suit all people joining the siteI personally have never in the time I’ve played had a single issue with this site. A huge reason for my 5 star rating. But it’s ok reading my excellent review, better to go have a little try yourself, but always remember ‘ when the fun STOPS!! Stop.
Kevin Sibley
05 December 2020
Comment from uk.trustpilot.com
Spoke with Emma who helped resolve my issue. She was excellent, knowledgeable and friendly. Great service.
Landscaping Maintenance
05 December 2020
Comment from uk.trustpilot.com
Very impressed with Betvictor. This site covers all your betting requirements and any payments due you can withdraw and takes 2 days to reach your personal bank account. A must is to download there app as I got logged off a lot of the time whilst playing slots and thus solved the matter. I do have an issue and that’s with any live games as it can disconnect but that’s maybe due to my own Service provider and where I live. Overall a great site, easy to use and at the moment I keep winning. Thus may change after I’ve wrote this review. We’ll see lol.
Ian Battersby
05 December 2020
Comment from uk.trustpilot.com
Spoke to Emma on live chat who helped me resolve an issue with my sign-up bonus. Very helpful and speedy.
GM
04 December 2020
Comment from uk.trustpilot.com
John
04 December 2020
Comment from uk.trustpilot.com
Good odds on the football, all round a Excellent site.
James Ishak
03 December 2020
Comment from uk.trustpilot.com
Their low stakes live Betvictor blackjack is 100% cursed I swear they add extra aces into the decks at these tables because I swear the dealer has a blackjack more times than usual! Dealer had a blackjack 3 times in a row! not to mention other times ive lost. Play as much blackjack as you want on here just not the blue BetVictor tables I learned the hard way Other than that they dont have a time out tool for when I need a break, I have to contact customer support to do this very annoying.
Willy Tips
03 December 2020
Comment from uk.trustpilot.com
Closed down my account and 12.000 euro have been gone. Also many fake reviews here, they hire people to make positive reviews. Stay away from this provider!
Mr James Jamieson
02 December 2020
Comment from uk.trustpilot.com
Why do the reviews have to have at least one star? I tried to open an account with BETVICTOR and after making a deposit my account was immediately closed. I got in touch with Live Chat who informed me an email had been sent. I checked my emails and found an email claiming "It’s important to note you should only request to reopen your account if you are confident you can gamble responsibly.". Reopen which account? I've never had an account with BETVICTOR. It's quite strange as (Charlie) Safer Gambling rep. claimed that no one insinuated I had a gambling problem. I SUPPOSE HE'S RIGHT. THEY STATED CATEGORICALLY THAT I DID! I was told I "self excluded" myself from another bookmaker called McBookie and that BETVICTOR were associated with them. I told them that I never had an account with McBookie so it was impossible to "self exclude" myself. If you want to be abused and accused of having a gambling addiction, try to setup an account with BETVICTOR.
Slotboss
02 December 2020
Comment from uk.trustpilot.com
Okay when I first deposited had a few small wins on the slots but now the RTP return to player % is very very low. Wont be using them again which is a shame as they do actively promote and police hard responsible gambling unfortunately players like myself like to see some playtime for deposits betvictor cant offer this too many dead spins for me. Gambling is meant to be fun its only fun if you get a run for your money cant seem to get this at Betvictor.
Helen
06 January 2021
Comment from uk.trustpilot.com
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