Betvictor PLAYER REVIEWS(3137)
Ammar Ahmed
01 December 2020
Comment from uk.trustpilot.com
It's almost 5 day now I deposit 325 didn't appear in my bet account ether didn't get anything back in my account please help me to find way out.
Rich Johnston
29 November 2020
Comment from uk.trustpilot.com
Look out for account verification, if you get asked for it, they don't want to give you your winnings. Bet Victor now know more about me than my wife does and still have my account restricted. Absolutely ridiculous! Its not like its a lot either because the sports odds are pretty low and the casino games give you so many dead spins. I would recommend steering well clear of these. Far better sign up offers and ongoing odds and/or casino offers elsewhere.
Terence Timmis
29 November 2020
Comment from uk.trustpilot.com
Its really nice to come across a online casino that you can a actually play past the wagering requirement. I have never had such a quick payout from request to withdraw to hitting paypal was less than 5 mins..Very impressed the other so called gaming companies could learn alot from BetVictor. Keep up the good work and stay on top where you belong. For a lot of the negative reviews please see below. Gambling, the betting or staking of something of value, with consciousness of risk and hope of gain, on the outcome of a game, a contest, or an uncertain event whose result may be determined by chance or accident or have an unexpected result by reason of the bettor's miscalculation. Basically if your not willing to accept loss dont bet. Some of the companies I've gambled with the returns are abysmal...simple close your account. I can only review my experience with this company and to that point have only had a positive one.
Paul
28 November 2020
Comment from uk.trustpilot.com
Ali in the live chat was very helpful when I re-activated an old account.
Juliet Bryan
27 November 2020
Comment from uk.trustpilot.com
Fixed matches are 100% real, at first when I started all this betting newly, I thought it was all a scam and then I lost alot of money to people on the internet until a friend of mine introduced me to a guy called YERI_BETS on Instagram! This guy made me rich with his fixed matches, I became financially free and had enough money to make real estate investment! Honestly his the best I have ever seen, and an amazing thing with him is that he offers payment after winning services for his matches and guess what?? Am still winning with him up till today! I would recommend you all searching for fixed matches to message him on Instagram
Kelly Boakes
27 November 2020
Comment from uk.trustpilot.com
Martin Day
27 November 2020
Comment from uk.trustpilot.com
A lot of the negative reviews here seem to come from people who need to read up on the definition of gambling and learn about RTP and volatility. If you pumped £5k in to an online slot and lost, then that's on you! My own experience with Bet Victor has been fine. I made a £10 bet on the footy and with that I received some new customer bonuses. One of those bonuses was £10 for the live games with a 400x wagering requirement, so I went and played Dream Catcher. I completely lucked out on this hitting some big numbers, and after about an hour I met the requirements and ended up with £130 which I could withdraw. I spent £10 of that cash to unlock the new customer casino bonus, and then managed to wager through the necessary amount on the £10 roulette bonus and ended up with a further £60 cash. I messed around with some other slots for a bit and ended up withdrawing £165 – purely from sign up bonuses! Having read some of the reviews here I was expecting a battle and a vanishing account, but the next day the withdrawal request was processed, and the day after that the money was in my bank, no questions asked. No complaints from me!
tel tel
27 November 2020
Comment from uk.trustpilot.com
Total slot fix!. They let you win briefly when you join to trick you in then nothing. I've spent over 4 grand in the last month. Mostly between two slots. Ranging from 1 pound spins and some times 2.70. Lately even 30p spins which also made no difference. Dead spin after dead spin. NO actual playing time. When you get a bonus after 300 spins I get £2 and £10 and max ,£40! I think they noticed once as I got given a poxy low £10 free credit haha rather waste my money with a different company where I actually win aswell. This has nothing to do with being a sore looser. But its zero entertainment due to dead spins and bonus rounds. Avoid! And please do not waste ya time commenting back with the bull ##### same old "they are all tested" blah blah
j.england
26 November 2020
Comment from uk.trustpilot.com
same old sh-it. love losers, hate winners. need i say more?
Tomasz Miekina
25 November 2020
Comment from uk.trustpilot.com
The Dream
25 November 2020
Comment from uk.trustpilot.com
Fake reviews below!!!! Nuff said.
Mo Mo
25 November 2020
Comment from uk.trustpilot.com
Outstanding app Easy to navigate Nice layout And as promised 30mins or less with faster payout Don't know why there are 1*reviews Try using sportsnation or hopa then you will be grateful for betvictor
Stefan Walkowski
24 November 2020
Comment from uk.trustpilot.com
Just opened an account today, if that's the level of service you offer, I'm glad I joined.
customer - Walker
24 November 2020
Comment from uk.trustpilot.com
I feel like I've returned home. Thanks again Jo
Cristi
24 November 2020
Comment from uk.trustpilot.com
Very good service and very good staff,5 ***** from my side !!!
John
23 November 2020
Comment from uk.trustpilot.com
Excellent customer service girl called Emma very helpful done everything ask of her
Chris
21 November 2020
Comment from uk.trustpilot.com
Totally rigged casino just take and take. Has thousands of pounds this month alone. With no game play at all. Mostly dead spins. You always lose on this site. They say its totally random. How come its random when it does the exactly same thing every time. Its totally unfair gaming
taulant mahmudi
21 November 2020
Comment from uk.trustpilot.com
Niko Nis
21 November 2020
Comment from uk.trustpilot.com
Mark Reading
20 November 2020
Comment from uk.trustpilot.com
Katie a polite, helpful and efficient chat agent. A credit to Bet Victor !
Nathan Adam
20 November 2020
Comment from uk.trustpilot.com
Ardan McAvoy
20 November 2020
Comment from uk.trustpilot.com
Tinas was great, very fast reply and to the point. Best live chat i have ever used.
Chris
19 November 2020
Comment from uk.trustpilot.com
Totally unfair gaming at this casino bet victor. No game play what's so ever. 6500 pounds this month on low stakes. Daylight robbery. I would stay totally clear of them. Apparently it's happening all the time people. No way is it random it does the same thing every time rips you off
Bigmansam
18 November 2020
Comment from uk.trustpilot.com
Hadn't received or been offered any rewards or bonus in quite a while so contacted betvictor and asked could they look into it for me, yes no problem they replied, following day got €70 with wagering requirements won €460.00 and was in my bank 17hrs later, with betvictor abet is a bet 10/10 for being a genuine casino you can trust.
John Attack
17 November 2020
Comment from uk.trustpilot.com
Had a problem with my account and Tina was very helpful and sorted the problem in no time at all. Great customer service.
Matteo Ebejer
17 November 2020
Comment from uk.trustpilot.com
Great customer support experience with Tina
Kenneth Forshaw
17 November 2020
Comment from uk.trustpilot.com
So having going around in circles over a promotion I signed up for and deposited for wasn't honoured fully they finally contact me and said they will credit the spins (Less than what they advertise) as a "good will gesture".. I responded back to email which of course went ignored Can't really speak on the much as Not fully played across the site but so far I doubt il play much again the situation over 50 spins seemed a bit excessive.
Gary Green
16 November 2020
Comment from uk.trustpilot.com
The girl Emma was fantastic with help on my account. Very efficient and quick. She’s a credit to your company. Thanks again Emma 🙌❤️😎
NEIL
16 November 2020
Comment from uk.trustpilot.com
joanne dear
16 November 2020
Comment from uk.trustpilot.com
Absolute waste of money. I make a deposit and within 10 minutes it's gone. The most I've ever had in my balance is £45 which wasn't there for very long before it was all gone and was a one off occurrence only, every other time I get to about £10-15 before I start to lose lose lose. Withdrawal? What is that?
ed
15 November 2020
Comment from uk.trustpilot.com
The advice I got on trying to sign up was poor. I tried to follow their instructions, both using live chat and email. it was as if one party did not know what the other party was telling me. It was very contradictory. In the end it was too difficult for this senior even with the help of my grand daughter. Too bad it looks like a decent site.
Kenneth Forshaw
15 November 2020
Comment from uk.trustpilot.com
They clearly advertise deposit £10 get £70 + 50 spins on twinspin megaways, it states they are credited the next day "New Customers Only. Opt in and Wager £10 within 7 days of registration and get a £70 bonus = 2x £20 and 3x £10 bonuses for selected games, up to 40x wagering plus 5x 10 free Spins over 5 days. Max Redeemable £1,750. Bonuses expire in 7 days, spins in 1 day. Paypal and Card Payments only. Geo Restrictions. 50 Free Spins on Twin Spin Megaways slot: • You will receive 10 Free Spins a day for the next 5 days, starting the day after receiving your £70 in Bonuses. • Free spins will be credited at 14:00 GMT+2 each day and expire at 13:59 GMT+2 the following day. • Launch Twin Spin Megaways slot to activate your free spins. • Any winnings you receive will be credited into your real cash withdrawable balance." I took up this offer and they didn't give me the Spins I sent them screenshot etc but nope they wouldn't add them, They turned around and said I didn't opt into that promotion I opted in to the promotion that's the same but no spins.... they actually said this to me, they only have one £70 promotion you can opt into and as far as I was concerned that's what ive deposited to get! So they are basically saying the offer the same promotion but without spins and according to them that's what I opted into instead.... It doesn't even make sense It's clearly False and misleading advertising and breaks gambling laws it's what £10 worth of spins but the fact they used the excuse but then flat out refused to honour them even after the screenshots speaks volumes what type of company they are! Thank god I made one deposit but they ain't getting away it, it's conning new customers I'm going to forward the Advertisement along with there response to gambling commission. Any other company would add them it's not a major deal but nope not these guys they just spun some narrative it's shady tactics in my eyes I would recommend anyone who wants to use these to look elsewhere and use a site that doesn't have these type of malicious practices.
Brydie Mcdonnell
15 November 2020
Comment from uk.trustpilot.com
So I deposited £20 was all fine I ended up winning £550 and withdrawing this money ! To my surprise I woke up in the morning. Didn’t have an email or anything and my account has disappeared and they just refunded my deposit I try go on live chat and they asked me to email them I have and have received no reply. I would avoid betvictor like the plague this isn’t a betting company it’s a losing company that only allow people that lose.
Padraic
14 November 2020
Comment from uk.trustpilot.com
Dealt with lady called sharon, so so helpful, answered everything asked in a timely manner. Best customer service I’ve witnessed in any bookmakers - well done sharon and bet victor
Zoe Abel
13 November 2020
Comment from uk.trustpilot.com
Extremely suspicious low returns. I wish I could share screenshots. I won substantial amounts... with bonus cash which you cannot withdraw absent x35 wager. Real world cash wins was a joke. I only went with these guys as they have my favorite game, Buffalo VIP which I play on PlayOJO. The difference is shocking. My lowest win on PlayOJo, £20 stake was £16 and my highest was £530. This place - lowest £2.34, highest £13.49. This is after around £200 worth of £20 stakes. Look me up on social media as im going to post the screenshots. They will give you the usual RNG BS but just read the other reviews. Another suspicious thing you may want to note. The bonus funds you get, will positivity impact your RTP score if you win with them (but can't withdraw). However if you lose with the bonus funds, your RTP remains the same. Its misleading to say the least as gives you the impression you're not doing as bad as you really are. Avoid avoid avoid. Check my screenshots, with date and time stamps. No way this is just player bad luck.. its forever in their favor 😂
Goldeee81
13 November 2020
Comment from uk.trustpilot.com
No one gets a 5 star review from me, but Bet Victor casino is awesome, pay outs are amazingly fast the casino is fair, this is the best Casino in the UK hands down. Well done BV
Alex Tsorba
13 November 2020
Comment from uk.trustpilot.com
I was reading all those 5 stars reviews and I say let's give it a try. To my surprise I found out that my debit card declined and I have to give them my bank account details for withdraw my winnings. Customer service is extremely slow and not helpful. Emailed them 4 times to see if they receive my bank account details. Well time will tell if I receive my winnings. Delete and self exclude myself. Never again.
Colin Bain
12 November 2020
Comment from uk.trustpilot.com
Shocking customer service......Placed a bet on the Golf they then realised they had priced the selection too high and decide to VOID the bet claiming Palpable errors. They said according to odds with other bookies it was an error!! So I then ask them to Refund a bet that they were 6/1and most other bookies were 4/1 THEY REFUSE saying they were just the best price. DO NO BET WITH Betvictor a total con of a company..
sam adil
12 November 2020
Comment from uk.trustpilot.com
I would say best in uk so far. great games great customer service I never had issues with payout in past. I highly recommend BV
Bobby Baker
12 November 2020
Comment from uk.trustpilot.com
Edwards
12 November 2020
Comment from uk.trustpilot.com
Worse betting site ever...virtual racing biggest rip off going...avoid this plastic site at all costs..self excluded 5 years but would've done indefinate if option was there
Jonathan Liu
11 November 2020
Comment from uk.trustpilot.com
joined a couple of months ago, mixed options regarding this site. casino games are fine they offer a nice variety. But the sports selection of the site needs updating in this day and age how is it not possible to search for a specific event in the sports area is beyond belief, this alone ruined my experience and went to another site that does offer a search tool for sporting events
Betty
10 November 2020
Comment from uk.trustpilot.com
So I’ve read the other reviews and wanted to leave my own. I’ve only played on BetVictor a handful of times (normally after they’ve sent me a promotional email with free spins or bonus credit). Anyway played tonight on my favourite slot and had a good win. (No Shane I don’t work for BetVictor) I tried to withdraw some of my winnings and ran into an issue, accessed live chat and spoke with a lovely lady called Chloe. Turns out my bank doesn’t accept the fast withdrawal thingy so Chloe did it for me herself as a standard withdrawal, very helpful! Obviously my winnings won’t reach my bank until it decides it wants to be there, but so far so good and I’ll update when winnings are received. * Lots of promotions and bonuses * Live chat option was available and I was spoken to straight away but a lovely representative and my issue was resolved. * Had a nice win, lots of bonuses and features and I felt I had ‘lots of play for my pound’ * Huge choice of slots (although I only play the one). Website is easy to navigate.
Nomi
10 November 2020
Comment from uk.trustpilot.com
Scammers , scammers , scammers.
Andrei M
09 November 2020
Comment from uk.trustpilot.com
Sorted my problem quickly and very good staff to help you.
Kelly Haywood
09 November 2020
Comment from uk.trustpilot.com
I signed up with the site in september, I got accepted, they offered me lots of promotions then accused me of being a fruad and withheld my well earned money. Until I recieve my funds back they have stolen off me, I do not believe they have a right to profit off myself and if they think I'm a fruad why did they accept what they thought was frudulent funds? that is criminal in it's self. I have sent tons of proof of my identity and had to buy a new camera as they said everything was blurry. So i retook photos and still they said it was blurry, again i did they again said it was blurry. I spoke to live chat who said one document did not have a date so they lied about that document, they said my pdf file was blurry for bank staments but again this was a lie.
Nathan Tempest
09 November 2020
Comment from uk.trustpilot.com
Seems ok thus far, games are easy to navigate and use. All I would say is that the RTP seems very low indeed. Genie Jackpots and deal or no deal megaways are worst. Genie gave me a bonus, after around £30 which paid out £2.34 then deal or no deal, put me on the "super board" 3 times. First time I won 20p, second 10p and final time, I got 12 free spins and won £4.20. I played Buffalo VIP before and it seems shockingly bad on this site. £20 stake, 4 times, and im yet to score above £15 generally hitting around £4-8. I read the review about bad RTP and can confirm they do seem suspiciously bad on this site.
Daniel McCaig
08 November 2020
Comment from uk.trustpilot.com
Going Back To Paddy Power, taking ages to pay out a mesely 40 pound
Anastasis Tziortziis
08 November 2020
Comment from uk.trustpilot.com
Wost casino ever. Stay away. Their positive reviews are probably fake.
Richard Brown
02 December 2020
Comment from uk.trustpilot.com
Katie was very helpful in assisting me on gaining access to my account (which i have not used in over 5 years).
Katie was very helpful in assisting me on gaining access to my account (which i have not used in over 5 years).