Betvictor PLAYER REVIEWS(3137)
Rik Mayall =MESSIAH
07 November 2020
Comment from uk.trustpilot.com
Such a boring experience, at least have a free bet club or chuck us some free spins 😂
Dennis smolenskij
07 November 2020
Comment from uk.trustpilot.com
Emma is class she's helped me out quickly and efficiently.
Chris
06 November 2020
Comment from uk.trustpilot.com
Don’t waste your time this casino is the worst I ever played in less then 2 hour I lost 800£ the payout it’s very poor and almost impossible to catch a fu*king bonus ! Don’t believe the good reviews they lie! Fu*k BetVictor !!
Dan
06 November 2020
Comment from uk.trustpilot.com
Was told there was a problem with my transaction it was corrected 7 days later.. this is a absolute joke especially with what's going on in the world.. now I have to wait another 3 days for my money so 10-11 days for a withdrawal absolute joke!
thomas haggan
06 November 2020
Comment from uk.trustpilot.com
Absolutely the worse casino i`ve played. They use the RTP scam to it`s fullest with most "returns" being half stake/stake. If you do get an actual win it will be taken straight back in losing spins. And dont hold your breath waiting for the RNG to kick in, it wont, because the RTP has been achieved in half stake/stake returns.
Mariyan Tsvyatkov
05 November 2020
Comment from uk.trustpilot.com
Poorest service I have ever experienced so far. I was verified, then I was asked to be verified again without explanation why. I received and email that my ticket is resolved and still I don't have an access to my account. Very bad experience, I don't wish to no-one to go through what I am now.
Clark jonny
05 November 2020
Comment from uk.trustpilot.com
Am not really a betting person, but my partner at the construction site is a full time gambler and I have seen him make a lot of money from betting,I must say he is a multi millionaire. According to him he get his fixed odd from a source on Instagram by the name EDDY_TIPS and he have made a lot of millions from this dude..Am making out this review to help those who want to gamble and win and now is the time.
Frances
03 November 2020
Comment from uk.trustpilot.com
Emma was a great help. Was very quick and efficient and sorted my query out straight the way!
Mr Smith
03 November 2020
Comment from uk.trustpilot.com
Answered my query to a satisfactory outcome.
alister
03 November 2020
Comment from uk.trustpilot.com
Problem sorted quickly & efficiently, thanks
Tim Holmes
02 November 2020
Comment from uk.trustpilot.com
Excellent customer service from Emma as she 100% fixed a particular issue very quickly and I would certainly recommend Bet Victor to others on the basis of her great customer service - makes all the difference
CP
02 November 2020
Comment from uk.trustpilot.com
Very well laid out website. One of a very small band of bookmakers that actually come across as trying to be honest! (My comments relate to my sports betting experiences). Don't really need Customer Service support as website is run professionally but on the one occasion that I did contact them I was given a very clear and satisfactory explanation of the situation by Emma.
Ramsey hogue
02 November 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
Nate Handrick
02 November 2020
Comment from uk.trustpilot.com
When i first deposited i won a decent amount of money on the slots. Standard fare for most gambling sites, they always seem to "nice" you on first deposit. So i kept playing with them and multiple deposits later i have not landed a single bonus or feature on any game and this is after a 1000 spins or so. Bookies always say they don't tamper with slots etc but i know different, i know somebody that worked in designing an online casino. Tampering with a slot and making sure that a first time depositor had higher odds of winning are absolutely a thing. Sad really, you are at the mercy of the casino operators especially if they run a dodgy ship like betvictor. Better alternatives out there folks some online casinos are fairly straight up and dont tamper with their games. Stay clear from betvictor.
Gavin
31 October 2020
Comment from uk.trustpilot.com
Excellent service from Emma, above and beyond to help me when I made an error with the offer I opted in to!
C B
31 October 2020
Comment from uk.trustpilot.com
brilliant help from Katie - great customer service
VC
31 October 2020
Comment from uk.trustpilot.com
Very suspicious business activities. They void winning bets for no reason, refuse to provide a reason, and then ignore you when you ask too many questions. I am shocked they are allowed to operate and now understand why they have been BLACKLISTED everywhere as noted in other reviews of this company.
Tim
30 October 2020
Comment from uk.trustpilot.com
Great?? How come all the great reviews name a person and are all only one sentence long. You must think we're all daft My account was limited after half a dozen bets and only 2 of them won. That's not my idea of great
Rab Hamilton
30 October 2020
Comment from uk.trustpilot.com
Igor Roskov
30 October 2020
Comment from uk.trustpilot.com
Deposit £5. Made £800 in two days in casino thanks to a bug. Amazing. Bug probably still there. Thanks Betvictor you're great.
Nicole Nnonah
29 October 2020
Comment from uk.trustpilot.com
I needed some help as a new customer and Emma really helped me out swiftly. And was always polite and patient with my requests.
Georgios Konstantinou
28 October 2020
Comment from uk.trustpilot.com
Deposit £5. Found a loophole in their gambling system. Made £800 in 2 days. Withdrew in few hours. Account closed by Brtvictor. Perfect. Willing to share the loophole if anybody's interested.
Aleajactaest
28 October 2020
Comment from uk.trustpilot.com
Gambling User
27 October 2020
Comment from uk.trustpilot.com
This is a blacklisted site. Seriously. Check AG or TP. Every other gambling review site has blacklisted BetVictor, and I'm not surprised. As noted in some of the other reviews posted on this page, they have a habit of voiding bets when they are winning and then reversing those bets if they lose. Probably happened during the same game. Not only that, but their customer support is appalling. They talk down to you, practically laugh at you. I thought this was a respectable company. I stupidly joined based on the name alone and a few TV adverts. I seriously regret that decision.
Paul
27 October 2020
Comment from uk.trustpilot.com
Would not go anywhere near this lot. They have been voiding winning bets, refusing to give a reason, and then reinstating them when they lose.
PJ
27 October 2020
Comment from uk.trustpilot.com
I have never been so shocked or appalled with a gambling site. This is bordering on theft and criminality, and I can't believe they are allowed to get away with things like this. I placed a bet for £100 to win about £300. The best was for more than 55 points in an NFL game and they cancelled it in the third quarter with 54 points scored. As you can imagine, I was furious. There was no reason to void the bet, but they need. As luck would have it, there were no more points scored. Great, I thought. I beat them at their own game and avoided a scam. But they hasn't finished! I withdrew the money, everything seemed to have processed okay, and then, a day later, they cancelled the withdrawal, took the money, and amended the bet from "Void" to "Lost", before removing any proof that it had ever been voided!! I mean, what the hell are they playing at? Luckily, I took screenshots and have sent those to the gambling commission, but I'm stunned.
Mr Keith Burnett
26 October 2020
Comment from uk.trustpilot.com
Not long since i joined and i go and lose my details to get into the site but thanks to Cloe i think her name was she was very helpful and got me into the site again. Thank you Cloe job well done.
PJ
25 October 2020
Comment from uk.trustpilot.com
I have used BetVictor for years and always took them to be a respectable and honest company. But that just changed. They Voided a bet for Over 55 points on an American football game when 54 points had been scored and half of the game was still left to play. It's like cancelling a football bet on 5 or more goals when 4 have been scored and a team has just won a penalty! The game wasn't late to start and there were no other valid reasons to void it, other than they didn't want to payout the £300+ winnings. Shocked, appalled, and will be filing a complaint with the gambling commission. Stay away from BetVictor. I have gambled tens of thousands over the last few years and have never encountered anything as appalling as this.
Joe.
24 October 2020
Comment from uk.trustpilot.com
Waited almost 12 days to pay me out avoid... the worst customer service I’ve ever experienced. Told me to verify my account which they said had all required documents for. But still restricted me anyways for absolutely nothing. Be careful because they can do this for as long as they like with no reason given or contact with relevant team who deals with it. They tried to steal my money but i kept going and wouldn’t let them. Absolute crowd of cheats. Good luck dealing with them.
C OYH
24 October 2020
Comment from uk.trustpilot.com
Deposited money to place a Lucky 15 bet only to withdraw it shortly afterwards upon hearing BV don't pay bonuses anymore due to somebody taking them for 200k+ for £2 Lucky 31, is it any wonder bookies have a bad reputation. Bet365 will be getting my custom from now on !
Jason Bevan
23 October 2020
Comment from uk.trustpilot.com
Very impressive customer service. My issue was handled in a professional manner by Samantha who went out of her way to ensure I remained a happy customer. Thank you and definitely a company I'd recommend.
Mikey Monks
23 October 2020
Comment from uk.trustpilot.com
BetVictor is the literary the worst betting site I have ever been on. I tried the put a £5 accumulator on and it would not let me, So I went on to speak to the live chat I ask why this is, And they said it’s because the traders won’t allow it try and do another combination and I did however it still did not work and the live chat host (chole) absolutely did no effort to help me just had the same excuse over again. I have pictures and evidence but I can’t upload pictures on here. NOT HAPPY
Loftus Crane
22 October 2020
Comment from uk.trustpilot.com
Why not invest in crypto currency instead of wasting money to some wa*k betting site? I suggest you try empireinvestments.xyz , they offer better ROI and payment is automatic. stand a chance to double your money
John
21 October 2020
Comment from uk.trustpilot.com
Honestly the worst ever casino I've ever played at, please stay well clear of the slots at betvictor they never land bonuses or free spins and I've played at this site a number of times over a period of months and they still don't land a thing so don't even try says it's down to luck, I've now closed down my account with them.
Brendan Daly
21 October 2020
Comment from uk.trustpilot.com
crypto guru
20 October 2020
Comment from uk.trustpilot.com
Please avoid them! Why not invest in crypto currency instead of wasting money on fake bets? Try empireinvestments.xyz they offer very good ROI and payout is automatic. Thank me later!
Richard tyler
20 October 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
Conor T Keane
20 October 2020
Comment from uk.trustpilot.com
Recently I opened an account with this firm and deposited 50 pounds. The company would not activate my account so naturally I asked for my deposit to be refunded. They refused. Betvictor say they cannot refund my deposit because of identity issues, as they were unable to verify my account. Yet they are more than happy to accept my identity when making a deposit. This is clearly illegal. If you are considering opening an account with Betvictor it's worth remembering that they can just decide to keep your money at any time. They can refuse to pay you and claim that you have not given them the right documentation or whatever. The irony is that they say they are doing this to prevent fraud and moneylaundering, but the only one's doing the laundering are themselves. Its not too serious with a small amount of money like in my case. But I imagine that for some it could be substantial. I am therefore very surprised that they have not been investigated for this kind of fraud. Remember also that only a few people come online and admit that they were scammed so thousands more 'customers' are likely to be scammed in this way and nobody knows anything about it. I believe this kind of activity to be VERY serious. I believe an investigation needs to be carried out by the relevant authorities. Betvictor is in my view an online scam. Keeping someone's deposit is theft. Who gives these people a licence to operate outside the law?
Rotar Ilya
19 October 2020
Comment from uk.trustpilot.com
Michael
17 October 2020
Comment from uk.trustpilot.com
When opening my BetVictor account I was asked to provide proof of income, which is something no other bookmaker I have used requires. After providing this information, I had the amount I could deposit and wager restricted. And when I attempting to get these restrictions lifted, BetVictor permanently closed my account! While I understand that BetVictor wants to promote responsible gambling, their new policies are clearly flawed in that they have resorted to treating their customers like children. As adults, we are perfectly capable of managing our money responsibly (thank you very much!)
Neil Humpleby
17 October 2020
Comment from uk.trustpilot.com
Provided photographic evidence of a slot that crashed and they said no issues occurred despite a bonus on a slot paying zero and not playing. They deny all evidence, as if it doesn't exist to suit themselves, then ask how my experience was when the ticket was closed. Really awful
Rachel Pollard
16 October 2020
Comment from uk.trustpilot.com
Absolutely awful rip off casino. I had a few wins when I first joined but since then absolutely nothing despite depositing hundreds. There's no way their slots pay out the average as they advertise. I'm around £1000 down. Will never use again it's like throwing money in the bin
Simran Singh
15 October 2020
Comment from uk.trustpilot.com
Rotar Ilya
15 October 2020
Comment from uk.trustpilot.com
This company is a joke, don't even bother with using this website. I bet on table tennis handicap +1.5 on the guest, the match finished 2-3 which means I won the bet. Their system marked the bet as a lost one. I contacted their assistance team and they confirmed that I won my bet, but I still wait for the money to be credited. I've got the screenshots of this scam and I will report it to the authorities.
alister
14 October 2020
Comment from uk.trustpilot.com
having been with Bet Victor for several years, I was amazed when they refused a £1 bet today. Having had two Live chats with them today to find the reason, I am still waiting & can not get an answer to my enquiry.This is very poor customer service & no way to treat a loyal customer.
Derek Wellman
12 October 2020
Comment from uk.trustpilot.com
Betvictor where very helpful and provide a good service
K V
12 October 2020
Comment from uk.trustpilot.com
Didnt return my winnings which i screen shot it clearly shows my matching numbers on bingo .the page has froze in which i screen shot no monies was debited to my account i had numerous online chat to cs attathing the screen shot i just got passed around as cs would end close conversation on me .
John McWhinney
12 October 2020
Comment from uk.trustpilot.com
My bet was incorrectly marked as a loser, not sure how this could happen, I can only guess human error. The Customer service agents were both very pleasant and eventually got the ‘traders’ to correct their mistake. Glad it got sorted but it did take me to chase it up 3 times and took 5hrs from the 1st request which I made via text.
Sam Burke
12 October 2020
Comment from uk.trustpilot.com
They closed my acount within 10 minutes of opening it. I placed my qualifying bet and won I then placed my free bet. I went to check the markets 10 minutes later and my acount had been closed trapping my winnings and losing my earned free bets.
samas samas
07 November 2020
Comment from uk.trustpilot.com
It's ok when you loose, but when you win they just void your bet and doesn't pay the winning
It's ok when you loose, but when you win they just void your bet and doesn't pay the winning