Betvictor Review

Great service
Issue resolved by lyndsey quick and politely

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If you gamble… Stick with Betvictor!

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I had my free bet query sorted straight away by Siobhan without any fuss.
great service.

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Customer service is one of the best I’ve dealt with . Solved my problem . The app is one of the best in the betting game .

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Great customer service and resolved my issue quickly

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I wouldnt trust bet Victor, its been over a week and I still haven't received my winnings, had an email off them basically saying I won't be receiving them and they have closed my ticket, absolute joke

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Very slow download times. Some wins but boring. No bonus on Gonzo after 500 spins. Meh.

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Do not use. They didn’t payout.

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Excellent
My problem was solved in few minutes

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Very bad casino.

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I paid out £ 1000 a few days ago. We will see if and when it will arrive …

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Excellent service on resolving an issue. Would recommend all day.

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One the best sites I have used. Support is second to none. Great odds on football and good promotions in the casino.

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Fraudsters
I joined this site in March and started playing on it fairly regularly
After a month or so I decided to set a daily limit which I have not changed since deposited about £7 k plus of my own money won a bit (not much btw ) made some withdrawals no problems
Had a few complaints about certain games performances always seemed after a withdrawal you couldn’t win a toss up until they’d taken back plus more of your withdrawal
Fast forward to July I received an email recommending a particular game eye of Horus gambler so thought ok I’ll have a go staled £100 on this game got £17.50 return 17.5 % rtp got the bonus feature got £0 off that went for 70 consecutive spins at £1 stake got 50p return now I know it’s the nature of gambling but come on you can’t say this is random or bad luck when I complained that this game was performing way under par they gave me generic responses I persuade this trying to get answers the agents didn’t even bother reading my emails as they never answered my questions I played a further £200 on this game exactly same outcome although rtp was up to 22%
I told them it was a game they recommended and I was considering taking it up with gaming commission (for what use they are !)
Next thing I know I’m getting questionnaires asking am I in control fill form out to Asses me then I’m getting my account suspended after I’ve made withdrawal of £600 saying I’m not in control etc then I’ve got to send proof of funds in fair enough but why has it taken 5 months and thousands of pounds lost ? Surely these checks need to be done when account is opened ! I only found out I was blocked from playing after I deposit some money to go on games now they say I’ve exceeded my bespoke limit that they’ve decided on and want all kinds of private financial information when I went on live chat I spoke to Nina who said I was predicted/ expected to lose 20k after a year ! I replied hang on isn’t it supposed to be random how the hell can you tell me what you expect to take off me then she said you need to set daily limit ! What like the one I’ve had since April !! You need me to set up the removal of cancelling withdrawals from your account ! Haven’t got that option and wouldn’t use it anyway ! I see you don’t play everyday ! No I don’t only when I afford it or want a bit of fun ! I’m afraid you are a problem gambler !!!never been so insulted now it seems to me you make a complaint to them and highlight their failings there response is get rid taken enough off him so won’t give him a chance as he’s making withdrawals now
To sum up these are a bunch of fraudsters who make there own rules scam you out of your hard earned money shouldn’t have a license as a responsible gaming site lost my custom will never play there or any associated companies absolutely shocking and there customer service is a disgrace when you politely ask questions on live chat they end chat don’t they Vicky !!

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Excellent customer service, after I had misread an offer

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Let me deposit and then requested proof of wealth I have sent in the documents and its now been 3 days and nothing has been looked at. My deposit is just sitting there! And I can't withdraw it back. It would be polite to ask for this first like other casinos.

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Was asked to provide proof of wealth submitted bank statements showing money won from other bookmakers and then self excluded me for six months without my consent how is that even allowed? Disgraceful

Don’t bother with this company they hate winners and obviously have lost money during this pandemic which has seen a surge in people being banned for no reason can see from all the bad reviews alongside mine terrible losers spend money elsewhere! AVOID

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Customers service verified my account via live chat within the 30 minutes after signing up for their website (which can normally take up to 3 days). I had to make a quick bet and this was crucial. Resolved a few other issues politely as well. Will update my review about the website overall, this was for the customer service.

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BetVictor deserves 5 star for the great service even though I made a mistake they recorrected it For me no problem. Great customer service and great betting odds best betting site I’ve come across. Definitely recommend 😉

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Proudly I will give Betvictor casino 5star + reasons because they have an amezing customer service all their games are fair. You can withdraw your winning money any time you with out any problems, but as long as you verify your account fully. Best casino and my only reliable casino. Please take my word. Please remember gambling is all about win some loose some. If you think these casino is bad then. I suggest you stop gambling or you can go ahead and join scam casinos.

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My first week with Bet Victor I Can Honestly say -Not a good Bookie at all.1.Claiming Quick withdraws -already waiting 3 days for my money.2.Max withdraw 500 pounds what is that all about!3.decided to resrict my acount untill end off the month reason -deposited too much in their opinion(i didnt exeed my set up monthly alowences) 4.been given 25pound free bet cant use it because restrictions, will expire in 3 days:).5 if you pasionate about betting you get restricted real Quick.i wont bother again.

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After joining I deposited and played off £400. Was about to deposit a bit more but they stopped me in my tracks by requesting proof of income. I sent them certain proofs of income but it wasn’t enough for them as I was made redundant but still have more than sufficient funds available. Now I don’t have any chance of winning back any of my losses. They should have demanded my proof of income at the outset, rather than waiting until I’d lost money on the site first. Nowhere else do they have these requirements, no real casino, bookies or even bingo halls require this.

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NICE ONE! my first and bigest win here, 9p bet and from bonus i won 5.5k more then happy, waited a week till i get my money back but thats becouse it was my first widrawal here, thanks!

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Awful! Quick to take money, forever to give money! – when supplying the paperwork asked, they still want more!

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Good customer service friendly

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I had a query with my account this got dealt with straight away and resolved by Katrina very good service

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Spoke to Tina with a problem she fixed it really quick and was very polite and helpful

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Best Customer Service Exceptionally with Damian.
When he gives you a promise, you just have to say that it's already done.

However, I was verified, played several times, but one day I was blocked when Betting. I asked why, I was told by another person on a chat session (NOT Damian) that I'll have to be verified again. I asked why, she says that I could be verified as many times as Betvictor wants. I sent again the same documents (12 to 14 days ago). I'm still with NO Answer til today.

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A complete joke of a betting site cannot understand the rave reviews

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This rating is specifically for an agent who not only was polite,was efficient,and resolved my issue within seconds aswell as following her own protocols.thanku beto u made my day xthis revie3is because of u

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There is so much better than these worms on the market.
William Hill or PaddyPower for example, far far better in every apect.
Sport, casino, games, communication, a lot of companies are so much nicer.

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SORE LOSERS AHAHAH
Made £600 starting with £5 in 2 weeks, these sore losers blocked my sport account.
Basically, if you got a winning strategy, you're not welcome, only welcome if you lose money.
I tried their games, spend £20 won 50p great ratio what a joke.
And their staff is so rude unbelievable…
SORE LOSERS MOUAHAHAHHHHHHHHHHHH

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My review has gone from negative to positive at first i thought it was a rubbish casino but that's all because i was being a sore loser i can actually say now how good it is. I've had a good few wins since then and got the withdrawal within half an hour. Thankyou guys

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You won’t get faster withdrawals than here. Fantastic sign up offer, very helpful customer service. All markets available, all new slots, can’t really faulty in any way. Hourly withdrawals are a game changer

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Seems to be better from my past negative review. Had a few little wins and money to my account within half an hour. Only issue is the game i go on is not working now so that's odd. But the others do

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Emma you are the greatest. Thanks a milli for getting me sorted as quickly as you did. Just when I thought my issue would be a mission you made my life so much easier. 5 stars baby…

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I won’t be depositing any money with Bet Victor again. I only gamble on this site is because of the fast withdrawal using BAC methods. But unfortunately doesn’t always work. I waited all day for payout and was tell I won’t get it till tomorrow after 6pm. Unfortunately that’s not good enough. Am frustrated and sick of the late payment couple of times now!! I won’t be playing your site again??
UPDATE I just been told I won’t get my winnings till Monday now!! Spoil my weekend. Thank Betvictor

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One of worst bookie you can gamble with. Just pure criminals guys.

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Had a bad experience here,wasn’t easy for me until I met an expert,I will highly recommend Mrs linda , she’s indeed a professional in all way round who helped me got everything I lost funds
Click bio to contact her

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I didn't know you have a customer service this efficient, had issues logging into my account, all I did was contact customer care and everything was sorted out quickly.
Not only that my account verification process was Swift and efficient without stress.

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Don't believe the positive reviews. Nothing but FAKE. It states fast funds withdrawal will be in your bank account within 30 mins. I've been waiting over 2 hours. My withdrawal is still saying pending. Not even got to being processed. And then you have to wait for it to say completed. All betting sites LIE with their false information just to get you to sign up. Update . . . Just woke up. And my withdrawal is still pending. And it's been more than 9 hours

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Best casino there is regarding quick with drawels its instant . Only down side is slots don't pay out so stopped playing them and only use live casino x

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Good customer service quick and efficient

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Very good customer service sort things out straight away great app

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Had issue with free spins hero sorted it in quick time Ty beto

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I enjoyed playing here alot, I was playing alot more during the lockdown period as were many, I did deposit alot but I also withdrew alot (and I had many big wins sometimes in 1000's) and these was off little £5-10-£20 deposited, absolutely no issue with cashing out winnings instantly credited back and available to me instantly,had all my favourite games and I never had any technical issue, or anything like that! I went back to work as many of us did and I wasn't playing like I was infact I was barely playing on there (just because I was back at work and stuff) then I was randomly told they want to see evidence of my finance's, There in the rights to request this of course, and I have no issue but when I was playing often I could deposit £1k-£2k a week and consecutively they never requested this once then, I tapered off for several weeks and barely played I think I deposited just £100 over a 2 week period and only small £5-£10 deposits at a time but they blocked me from playing until I provided my financial information I'm ok with this, but it seems when I was depositing large amounts daily (£200+) not a single thing was requested, Stopped playing for a while and when I did play it may of been once a week or longer if that and zero large amounts just £5-£10's.. it kind of annoyed me they decided to do this now, Btw I'm not saying they was been irresponsible as a betting company,when I was playing alot and spending alot I received many emails and messages making sure I was been responsible and I wasn't having any issues with my gambling and made sure I knew there is support and tools in place if I needed help or assistance and there available 24/7 to provide support. I even had a call from them to have a chat to make sure I'm in total control of my spending and I'm not facing and type of hardship or problems of any sort etc, the lady I spoke to literally asked me everything and covered every single thing until until she felt satisfied and I was fully aware and content with how I'm using there services Which all was good, she even told me a daily deposit limit would be more realistic for me but didn't just slap a low limit on my account she asked me what I play what my preferred stake was etc and then suggest a figure (£50 a day and £250 a week) perfect! And I was happy with that and she was satisfied she's stopped me from excessive spending) and maybe take a step back and think ok I am spending alot and playing alot.
Anyways this to be put on me seems so randomly, to me Betvictor acted responsible and respectful, so when I go to basically to having long periods of not playing and spending absolutely nothing to how I was I find it odd they put blocks on and asked this.

I just decided to close my account down because of if it! But anyone reading this review If your looking for a casino to play at Betvictor is Seriously a casino to go to, Regardless of some negative feedback in the comments, Betvictor are easy the best casino you can play with and they are one betting company that seriously has the best customer support you can have, I've said it before, you don't and won't get better support anywhere else and that's not even up for debate! Poor or bad customer support is one thing you will not Find here they are notorious for having the best support and the best round the clock care for there customers they pride themselves on it! Also you can deposit just £5 and have just about all the top games you can find and I honestly don't think I've ever had a single glitch with there site or app or games even once, never had to contact support for any issues once in 8 months I played and of course ya can do multiple withdrawals even from as little as £5 and once u hit withdraw it's available in your bank so no pending withdrawals or waiting for your winnings.

But yep this site is definitely a go to if you're looking for the best fully rounded casino online. I've recommended several people over the months every single one of them have all praised it and now use this casino as there go to when they fancy a flutter.

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Stay clear of slots totally rigged and they DO monitor your game play completely rigged and fixed
I made a withdrawal couple of weeks ago now I can’t win for toffee game I play fishin frenzy just takes takes takes rtp are a joke you play this game to get the bonus of 10 free spins and whilst staking £2 a spin I’ve got the bonus and on two consecutive occasions got return of £0 and £16 this is scandalous never known a game go for such long periods without ax return the payouts are getting worse just a set of thieves don’t be fooled by good rating there’s a lot of fake reviews to keep there rating high !

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Samantha my advisor sorted my issue out straight away.

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