Betvictor Review

I had an account verification issue and i have tried uploading some documents in which was not accepted, After my chat with Beto guess what! he got it fixed. i really appreciate his help and the customer service work. thanks to Beto and his Team.

Reply

I am highly suggesting BetVictor casino because of the fast and instant withdrawal payment process. The only flaw is it would be nice to receive more bonus with no deposit on the promotion section.

Reply

My mate got robbed again last night. Playing with betvictor. Totally rigged casino. All they do is take take and take. I'm advising everyone to stay clear of them. Don't make the same mistakes as we did. They should be looked into. I think were gonna make a online petition against betvictor. To see how many other people are getting robbed from these people. Totally unfair gaming

Reply

I missed accepting my bonus and Samantha applied them as a good will gesture…great fast friendly help..no site has done this for me before… happy days

Reply

I always find the chat experience quick and helpful. It makes a huge difference not to be left waiting for ages. Thank you.

Reply

they cheating me more than £2,000 nothing random everything is fix it

Reply

Tina was my advisor she was brilliant, it took no time to find my problem, and she was polite and caring. Lovely girl

Reply

Not bad site just withdrawals takes long time been waiting over week still not received funds …they cancel one with drawal after been processed but never went in balance its just disappeared am hoping my other withdrawals dont get cancelled and disappear as been over week

Reply

What a horrendous casino. Totally rigged in there favour. Quite s few of my friends have been robbed from bet victor casino. Totally unfair gaming. They need to be looked in to. The games have been awful. I'll put putting my game play on social media and my friends game play as its totally wrong what casinos do to you. They need to be found out stay clear from bet victor

Reply

I good service from Tinas on live chat. Problem sorted straight away.

Reply

DON'T even try this guys. One of the worst casino and sport betting provider you can gamble with. They let you play, after you loose hundreds even thousands they suddenly start asking you to provide source of your wealth, WHICH IS AGAINST THE LAW! Bookies are obliged to ask you to provide source of your wealth before you wager, doing it after is AGAINS LAW. Dont gamble with them. Customer service is story itself, absolute joke. Just terrible, and I promise to Betvictor, I will leave negative review here every single day to make as much damage to you as I possibly can, because what you provide is terrible . Cheats!!!

Reply

The only thing good about this casino is the fast payout if u win which u do not! Most i won is 20 and I've put loads on its a joke. I've joined so many and this is one of the worst for winning wont use again

Reply

come on now we all know the good reviews is a counter measure at least you try to look good and try keep the 3 stars the rest are gone

Reply

Great service today from Emma, it’s very rare to compliment customer service these days but she was so efficient and helpful. It’s a good site and this service makes me want to return!

Reply

Scammed me real quick

Reply

Great customer service. Emma was very helpful and solved my query quickly 🙂

Reply

Fast withdrawals, great customer service and great selection of slots.
Alina in live chat was a great help to me as well has she solved my problem overall excellent casino

Reply

Very good service . Thanks for all rewards

Reply

i have had a horrifying time playing on BV's casino and games, even the live casino has some sketchy patterns…losing hundreds sometimes thousands without a single win! best tip for everyone is strictly stay with the sports! i got help via live chat and they were extrememly helpful, they restricted my account to sports betting only and i changed my weekly limit to £20 and feel much better since! RUGBY LEAGUE AND RUGBY UNION NEEDS FAR MORE MARKETS FOR HANDICAPS ETC! i also think they could improve there betbuilders as i think they are a long way behind b365

Reply

Very bad customer service
My withdrawal of£75 never receive instead they restricted my account no reason
Be aware of this site

Reply

Technology not has own brain
They take everything from you
Don't gambling
Gambling is dangerous
Legal mafia

Reply

I've been long time ago with them. I've never experienced any problems with them. So, I do not understand that's negative reviews.. They do the best odds..anyway, if you lose 500 quid on casino, then you cannot blame no one! Grow up!

Reply

Terrible casino
I opened an account made loads of deposits around 500 they asked for wage slip I sent it
Then made another deposit
And they blocked my account
Spoke to live chat they said 72hrs
So I withdrew the last deposit was told it would be in my account in 30 mins it’s not
Then get 2 more emails one says restrictions lifted so I check but the restrictions still there
Other email says contact live chat
So I do live chat have no idea I ask where my deposit is ? They have no idea
Then stop answering me
I think the issue is I excluded from this site for gambling issues and they know they have allowed an excluded player
Don’t play here they are a nightmare told them 2 times in a problem gambler but my account remains open says it all

Reply

Had a small problem when joining BV but 1 live chat with a consultant and issue was sorted within minutes. Great customer support, keep up the good work.

Reply

Great Online Betting Company offer the best odds in the industry for Winning Distance in Horse Racing. Great online Portal and Service Too.

Reply

Emma at support is a Goddess. Great quick efficient help all while getting the job done and being kind.

Reply

Very good and helpful service. Emma did an incredible job

Reply

Excellent experience!

Reply

Needed assistance using the live chat. Emma was great and very helpful.

Reply

If I could give no stars I would. 1700 pounds through wild swarm after its been full and still hasn't popped. Nothing back what's so ever and they say that's normal.

Reply

Opened the app morning of 12th June and it automatically updated and cleared out my money and the money I was due from last nights lucky 15. Either poor software or incompetent and no apology

Reply

4 hours and £1000 on slots and 2 bonus rounds the entire time? Go **** yourselves. I'm no expert on slots, rarely play them, but that doesn't seem like a remotely decent return on time and money????

Reply

Was playing monopoly live had no set deposit amount and all of a sudden my account was locked . And i lost out on a huge win what was due !
No telephone number to ring so chatted on web chat which was the only option.
Was told my deposits were exceeded what i normally do and the only option was to set a limit . So did that . But angry i lost out on a huge win.
Slot bonus are rare and when u get one pay outs are nothing about £40 biggest on £1 spins. I must say withdrawels are in quick mine was in my account within hours x

Reply

Lovely website all the best slots games, great live casino and every sport you can think of to bet on with all markets!

Withdrawals are fast and processed always within 24 hours, just spoke with Rachel on live chat who was a pleasure dealt with my query quickly and efficiently!

Great.

Reply

The rtp is horrifying just don’t bother.

Reply

Customer service unacceptably bad, they think THEY are the customer and not you. Do not bet with bertvictor, they've changed so much since the days of victor chandler when they were professional and considerate and commercial, those days are long gone. There are plenty of excellent bookmakers in the industry who want your business and will treat you fairly. BetVictor are not one of them. Avoid at all costs.

Reply

I just spoke to Katie on victor chandler live chat and she was great! Knowledgeable, quick and very polite and friendly 10/10, I’ve decided to rejoin based on this customer service experience – Sion

Reply

Excellent customer service and perfect website that you can play and bet what you want plus they're giving the customers a good bonuses.

Reply

Worst customers service ever, different person told me different information

Reply

Restricted to pennies suddenly after using the account for years. Another joke of a bookie.

Reply

Excellent ,quality

Reply

Absolute scam !
Played £340 on same slot game got a return of £60 that’s a rtp of 17.6 % no where near the 97% as advertised now don’t expect to win all the time (which lately seems to be a miracle!) but come on this is way below what anyone would expect they always come back with its luck number generated , within in rules , rigorously tested determined by algorithms well I say b*****ks they are rigged
Since lockdown the payouts are way below so as to subsidise there losses on sports betting so I consider them to be taking advantage of people during this time absolute scumbags
If they played fair and actually gave you a chance of winning I’d give them a high rating but I can’t see it happening how the hell they get away with it is beyond me and for them to have such a high rating is beyond me it would be 1 if they took out all there reviews of “great customer service” which I find suspicious
I am closing account today as I’ve had enough and because of there greed they’ve lost a good customer and my advice is stay clear don’t open an account with them they’ll entice you with £70 bonus but will give you absolutely nothing after that regards FREE bonuses that are not tied into deposit x to qualify for draws ( more chance of winning euro lottery) don’t treat loyal high spending customers with respect by giving some cash back or proper free spins gives no incentive to stick with them compared to other sites hat give you stuff back
Well done bet victor your loss will be someone else’s gain you greedy robbing fraudsters !

Reply

I have only used the sportsbook, never tried casino. My experiences with this site are mostly positive. With one issue with bet settlement aside, which was resolved later, never had a problem. Odds are competitive and the site looks clean on both desktop and mobile. Quality of customer service is also decent, although I must admit my interactions with them are minimal. I also want to give props for the fact that they have the decency to look at the reviews here and actually even respond to negative feedback unlike most of their competition.

For some minor criticism, lack of sign-up bonus for international customers was a bit of a bummer for me, considering how many sites offer them. Cash-out also isn't the best, as they always take a small cut if you want to cash out.

Overall though, would recommend, 4/5.

Reply

Very helpful, understanding and prompt to resolve my “missing” bonus. My misunderstanding but manually resolved by Alina in customer service 👍

Reply

Fantastic service, pleasure talking to Beto!

Reply

one of the biggest scumbags around guys. Positive reviews are reviews written by employes, please don't try this rubbish. Casino games are terrible, every 500 pound you spend you might get back 50£, big wins do not exist on Betvictor, anything you will play is always next door or almost, just to make sure u get hooked. So guys , Betvictor should be called F u c Kk Victor.

Reply

Played again today more fool me ! Never got above what I deposited lost £200 got feature only after losing over £100 which didn’t put me in winning position well below what I’d expect from playing £2 a spin just kept getting pathetic returns nothing big never got bonus feature again
Don’t care what bet victor says the slots do not pay out like they should completely rigged in there favour worst site I’ve ever known for payouts on games stay clear , save your money find another site away from these thieving fraudsters !

Reply