Betvictor Review

Had login issues which Paul promptly fixed through the live chat. 5 star service.

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They closed my account and stolen my money because I won some money. I know better betting sites

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Had a minor problem and was quickly solved, excellent service

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Just signed up as a new customer to bv. there was a few questions i wanted to ask before making my first deposit.went straight onto customer service and spoke to a lady who was very friendly and more than happy to answer all my questions. was more than happy then to make my first deposit. and also got my free bet.all in all I've made the right choice signing up with bv.if I do run into any problems in the future i know i can rely on customer service to help me out Thankyou .

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Very good Casino. No issues with Deposits or Withdrawals after signing up. Managed to turn £20 free play on table games into £600 cash out after completing the wagering requirement. Played on the slots as well, monies seemed to last a lot longer than most Casinos I play at, ended up being a very enjoyable experience. Will definitely play here again in the future.

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Quick resolution to my issue, Thanks Helen

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Spoke to Helen just few minutes ago on 9th Jan.2019 at 17h15 and the issue was resolved instantly.

Keep it up Helen and the team.

Cheers!

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Hi Spoke to Helen today who helped me out with my promotional offers. Very helpful.

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Very good company,had some confusion over my gamstop that ended awhile back and for some reason gamstop still popped up, Betvictor closed my account to be on the safe side as we were both not to sure what was going on. I finally sorted it with gamstop and Betvictor reopened my account straight away 🙂 Not only that they also paid me my 5% cash on all losses before my account was frozen, They really are the best safe and fair company. Also before all that happened I hit big wins 1674x on bonanza at £1.40 a 1555x on some fruit game and 1000x on book of dead. I stay very clear of all sites now but not this one. Hope this helps. Regards Ed

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Helen was extremely quick and helpful in resolving my query of a missing free bet.

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I wanted x 4 prices to be quoted by their traders as they did not exist on their website (or any other bookmaker that i referred to). I made my request through their chat line and received a great service. I did not have to wait long for my chatline to be answered and their dealers gave me good prices very rapidly and they had to write these out manually given that the scorelines were not quoted on their website. Well Done! BetVictor

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First time round I was told my account was verified and I wouldn’t need to send any more documentation than I had already given waited a couple of days and it still wasn’t open so had to do the live chat again and wait for a while which was a pain. Dealt with Nikki who was apologetic and credited me a 5 pound bet which I was happy with in the end, just frustrating that I had to send in more docs when my account was already opened for a while

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Excellent site. I have been gambling 10 years online. I know a great site when I use one. BetVic have their own Roulette now and I am amazed it isn't a lot more popular. Simply due to it being a live experience with only a 0.10p min bet. The options available with a 0.10p min bet per number are great in comparison to the likes of playtech or Evolution gaming. A 50 pound deposit can last 10x longer than with these other providers. In other words, the fun lasts longer and the bets available to place with a lower bankroll are multiplied 5 or 10x.
The withdrawal process is excellent and has seemingly a bad name from years back. It is said to be slower than other sites, but in my experience its been one of the quickest. I did, however, get in touch with chat to request that they remove the Pending period. That might speed it up a little, but even before hand was never over 24 hours pending.
The sports betting is a bigger and better selection than most sites and tye slots available are in the 1,000's.
Add to all this the fact the live support is better than any site, gambling or otherwise, that you'll find online.. and this site will quickly become the most enjoyable, effortless and favorable one to play at.

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Very nice costumer service and quick money transfer very nice

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fast and have good pormotions

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Very happy with my service on live chat today and the way betvictor have responded to an issue. Made a bet on a basketball game and one of the players that were involved in my bet didn’t play due to illnesss. After 10 minutes they returned my stake so Thankyou betvictor. I must mention that Alina was great in helping me through this issue. So thanks a lot! Defo Recommend using betvictor.

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Received help from emma on live chat. Very fast service and polite. Great helpful service. 5 stars

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Total nonsense. Will let you deposit no problem, try and withdraw and they try and make you jump through hoops, all whilst still holding your cash and (probably) earning interest on it.

If you insist on proof of identity, it’s no problem for most legit punters, but do it BEFORE taking any money. Would have though that was blindingly obvious.

Gave two stars as the customer service is quite good.

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Very helpful service . Especially sorting my bonus out as I messed up signing up

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Very good sorted my verification out for me straight away

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Was helped out with everything I needed and tyron was very helpful

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I think that if you like losing your be alright with this site, seems that when you win they take a lot more back 🤔

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terrible still will not let me put the stake in

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Really appreciate the help I received from Bet Victor 🙂

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Had a query which was sorted within 5 minutes by Vicky, very helpful & very efficient. Thank you Vicky 👍🏻

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Deposited hundreds on betvictor, never won anything. When you ask for something for free you will get always same answer,, you do not qualify for anything".

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They scammed me out of my winnings and my deposit. They claimed I needed to verify my account and changed the requirements everytime I emailed as to what they needed. When they founf out I didn't have any utitlity bills in my name that wa the only verification they requested when previously they stated that a bank statement would suffice. I even begged for any alternatives, i provided them with my bank statement, passport, driving licence and proof of purchase. I have seen many other cases online and I will be pushing to get my money back. I will urge others to stay away or you risk losing your money. I have previously worked for a betting company before and know a badsite when i see one. I had sent them over 8 emails and they didn't bother to read them as they ignored anything I had to say.

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Joke of a gaming site. More chance of throwing your money into a hurricane and watching your money double. Genie jackpot is an absolute joke. £120 in 2 days. Wont get another penny. That game is criminal

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Spoke to Emma – very helpful, very nice, and problem sorted straight away. Couldn't be better.

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Great experience always helpful.

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I had some issues getting into my account and for a long time gave up using it. Kayleigh in online customer services was extremely helpful and got me up and running again quickly

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Fast and good explanation from Helen over the text chat.

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Helen dealt with enquiry swiftly and efficiently, thanks

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For a long time l gave up on my account as it wouldn't recognise the account let alone my password. I contacted Kayleigh on customer chat and she was brilliant, sorting it out once and for all, closing my old account and transferring the balance back to my bank

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helen was very helpful give her a extra pound a hour please !

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My service from Sarah was great, Very professional and curteous.

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Spoke to Helen and she sorted out my problem immediately thanks to her.

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Spoke to Tina and she sorted out my problem immediately, Top Notch!

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Great service

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Great customer service, they solved my payment issue really quickly and the agent was really polite.

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Customer service second to none. Thankyou Harriet

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Locked myself out of my account due to forgetting my password (relying on Google to remember them), a lady by the name of Samantha got me sorted via live chat in no time, thank you

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Used to be my favourite but now it seems to be policy that on football you see a price , fund your account go to place a bet and suddenly price goes in…it's happening nearly every bet now so I think it's done deliberately….latest showing Leicester to beat man city 7/1… Stick a tenner in account all of a sudden it goes 13/2…happens all the time now so putting me off using…price never changes outwards

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First of for you are my best and favourite online casino ever and I will say that proudly.
I have no words to explain how much I love betvictor casino, And not because I had a some winning. But My main reason's are, that Your website is out of these world. The graphics on your website is amazing. Wow. I can type any game and your website and the games will be available on your site. Also your games are fair and you pay your customer there winning money on time with out any problems.
I hope others online casino providers can learn from your high quality online casino.

Thanks and merry Christmas and a happy new year.

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fast service and polite as always

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Easy to use and find the football bets etc

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Awful awful casino
I joined this casino with a great hope. Sent them my documents and approved them yet they made an excuse not to pay me my winnings around £2k. They said I was self excluded and yet they allowed to open account and deposit a couple of times. This casino is corrupt. Their TC is nonsense. I will write a review Every week from now on to warn people to be VERY VERY CAREFUL when deciding joining these blood suckers.

The Worst casino ever.

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Good service from staff

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Excellent place to bet.

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