Betvictor PLAYER REVIEWS(3308)

Tj Mc
18 September 2024
Comment from uk.trustpilot.com
Might as well throw you're money at a wall put in 100 quid won nothing website took every penny on the slots possibly the worst slot website out there don't spend you're money.

Pranav A
17 September 2024
Comment from uk.trustpilot.com
Best chat experience I've ever had with Gyorgy. Felt like I was chatting with a real human for the first time in forever.

Lynn
16 September 2024
Comment from uk.trustpilot.com
Highly recommend this site! Great games and easy to navigate to bets and spins.I won £4000 on a new slot called “Rising Rewards” Aidan from live chat was extremely helpful with the withdrawal process and my funds were in my bank in a few hours.Good luck everyone

Adam torbett
16 September 2024
Comment from uk.trustpilot.com
I have been with BET VICTOR for a very long time but yesterday I was asked to upload documents on wages or pension what a load of nonsense they don't care what you loss not at all the more the better and apart from that these people should ask for this information at the start of your time with them and not 5 years after . So time to move on.

Mr Tony Penn
15 September 2024
Comment from uk.trustpilot.com
Great customer service help from Anyi

customer
14 September 2024
Comment from uk.trustpilot.com
Kaylan made my experience great. So helpful and efficient. Definitely a credit to BetVictor. Thank you Kaylan!

Kevin Miller
14 September 2024
Comment from uk.trustpilot.com
Excellent guy called Chris helped me out on my own mistake nice guy thank you

Ryan Herber
14 September 2024
Comment from uk.trustpilot.com
Anyi from talkSPORT bet was very helpful and patient while helping me with issues I was having with my new talkSPORT betting account thank you again anyi

Taylor
14 September 2024
Comment from uk.trustpilot.com
This was my first time on the site and I needed help setting up my bonus and Aidan was fantastic. Often you don’t get live agents that are very good on other sites, but I must say he did a stellar job and made my first experience welcoming.

Steven
13 September 2024
Comment from uk.trustpilot.com
Superb sport betting and online casino, very fair, good odds and lots of games and slots. Customer service is excellent, needed help changing my email address and was advised by Chris how to do this. I highly recommend betvictor.

george white
13 September 2024
Comment from uk.trustpilot.com
Chris from customer service answered my question quickly and was knowledgeable and friendly.

Carol Godsmark
13 September 2024
Comment from uk.trustpilot.com
Great Customer Support from Mia, who helped me with a deposit issue. She also reminded me about all the T&Cs so I can take advantage of the offer.

David Knowles
12 September 2024
Comment from uk.trustpilot.com
Please refer to all my long previous reviews. It’s about when I worked as top senior position manager betting shop denery st park lane London re Paul louis head of operations who has now retired. You owe me 3000 pound s plus interest. Now phone me or email me why your not paying

Craig Duncan
12 September 2024
Comment from uk.trustpilot.com
Absolutely disgusted I was told from manager Kay Fenemore that they would not accept my bets and would not pay me as they don't want my business yet they are also keeping my £130 such a small amount but they are determined to keep the money

Damian Jaworski
11 September 2024
Comment from uk.trustpilot.com
I spoke with Aidan and he was immediately able to help with my promotion and did everything he could to make sure I was happy. The right man in the right place. 10/10

Raquel Delos Reyes
10 September 2024
Comment from uk.trustpilot.com
Aidan was very helpful and giving answer straight away.

David Knowles
10 September 2024
Comment from uk.trustpilot.com
i have no betting account whatsoever.the company owes me 3000 pounds plus interest when i was employed by them .nothing to do with gambling.paul louis chief of operations has since retired.i tried speaking with their chat .they have not a clue a robot from the moon .had no idea what i was chatting about.there telephone number 04474888 83406 is invalid does not connect or exist.there is no way of speakingto any human at bet victor gibraltar or uk.trust pilot help me as im 78 years old .and have very little money .

Martin
10 September 2024
Comment from uk.trustpilot.com
Backed horse 11/2 shows 11/2 on receipt payed me out at 6/5 no rule4 mr chandler used to chalk up a race and lay that price what’s going on. live chat not available.

Luke
09 September 2024
Comment from uk.trustpilot.com
Thieves who blatantly rip you offIt's funny so I was verified before I depositedThey happily took £600 in deposits yet when I withdrew £300 I needed "enhanced verification" I mean surely this should of been done before any deposits are takenI then provided all proof which they then rejected no explanation despite it being exactly what was requiredSTAY CLEARHAPPY TO TAKE TAKE TAKE YOUR MONEYDONT PAY OUTMAKE EXCUSESDONT RESPOND TO EMAILS GET FOBBED OFF ON LIVE CHATI've taken my complaint to resolver. Funny enough all the comments on there were withdrawal issuesThese are just scammers and there's no need for the enhanced verification it's all lies and excuses.EDITIVE NOW COMPLAINED TO RESOLVER AND THEYVE CLOSED MY ACCOUNT UNDER SECTION 17FRAUDULENT ACTIVITYthese clowns make it up as they go along

Richard Docherty
08 September 2024
Comment from uk.trustpilot.com
With a very Fast Response for my queery, I had an agent( Chris ) Was most helpful and resolved this with gratitude and support.

Kaelan Laundy
08 September 2024
Comment from uk.trustpilot.com
Spoke to anti about my bonuses was extremely helpful and credited them straight away brilliant customer service

Ryan Marais
07 September 2024
Comment from uk.trustpilot.com
I approached Parimatch regarding a missing promotion and Anyi promptly looked into the matter and corrected the system glitch. Perfect customer service, responsive, timely and the customer was put first.

Biatrice
07 September 2024
Comment from uk.trustpilot.com
And again the site is not paying… finish my “limit” set by them and the site again does not pay!!!

Jimmy Rickard
07 September 2024
Comment from uk.trustpilot.com
Spoke with Aidan and he was immediately able to help with my promo issue, and went out of his way to ensure I was satisfied.

Spencer Wrishko
06 September 2024
Comment from uk.trustpilot.com
I was taken care of really well the customer service provided me with everything I needed!

Kev
06 September 2024
Comment from uk.trustpilot.com
I spoke with Mackie who was very helpful and quick and provided me the details with clear communication.

Chams Elhas
06 September 2024
Comment from uk.trustpilot.com
Anyi was a very helpful, great customer service and very quick and helpful.

Damian G
06 September 2024
Comment from uk.trustpilot.com
Perfect service when betting and on support (Spoke to Anyi on Parimatch on live chat and had an accidental bet cancelled in minutes, very polite and quick service). Will keep using

Marcus Scarrett
05 September 2024
Comment from uk.trustpilot.com
Months ago I went through all the verification processes which included- Enhanced Identify verification, deposit verification and occupation verification. That took some time and was eventually sorted by BV. Yet again my account is restricted and I have winnings in my account which BV will not let me withdraw my winnings or place new bets. I am then directed to contact customer services. Chris from customer support could NOT tell me why my account is restricted or do anything about it. In the same time I have used Paddy Power, William Hill and Sky Bet without any restrictions and the need to use customer support which.......does not support. If anyone from BV reading this can give me details or someone who could actually help please? And please don't say live chat as that is the reason I have just written this review.

Chicken Connoisseur's dad
05 September 2024
Comment from uk.trustpilot.com
Mia from contact support was amazing in helping me solve my problem today. Thank you so much 😊

David Hill
05 September 2024
Comment from uk.trustpilot.com
Absolutely shocking I’ve been with the casino for awhile tried to make a withdrawal took ages after finally successfully withdrawing I was asked to provide ID I have done so and now my account has been closed what an Absolute rip-off this site is

David Knowles
04 September 2024
Comment from uk.trustpilot.com
I have not heard a reply from bet victor . They asked for my e mail address which I sent to them . I also sent them my mobile telephone number. I have over 1000 contacts on my phone which I have since I joined Vodafone about early 1980 s . If they do not contact me within the next 7 days I will have no alternative to pass on to all of them my Trustpilot posting . Pay up bet victor and show your intentions. Many thanks trust pilot .

Marcus Bellis
03 September 2024
Comment from uk.trustpilot.com
Great customer service on the live chat with Aidan. Sorted my issue straight away.

Biatrice
03 September 2024
Comment from uk.trustpilot.com
Free to play wheel never give more thsn 1spin!The dsily wheel is giving me only bet bonuses when I play only slots!The site is not paying! I am just down!I have limits that I have not requested! Of course made for the casino to take your money. Is nothing about safety, just better deals for them!

Nathan Anderson
03 September 2024
Comment from uk.trustpilot.com
Great service sorted quick thanks to adian

mackenzie
02 September 2024
Comment from uk.trustpilot.com
Stay clear at all costs!Another dodgy company which lures you in with the promise of £50 bet credit, takes your qualifying bet then tells you you're ineligible for promotions. Advise these lot to brush up on their contract law, how / why would I be ineligible, and if so why was I not told prior to taking my money? Absolute breach of contract, as was deliberately misled to believe I would be receiving the promotion. STAY CLEAR!

Aaron Houghton
01 September 2024
Comment from uk.trustpilot.com
I didn’t receive my £50 new customer bonus I had cashed out my first bet, didn’t realise you couldn’t cash out, I contacted bet victors live chat and got connected to Mia, she sorted it all out in a timely manner

Hey There
01 September 2024
Comment from uk.trustpilot.com
No reward system. Have to bet hundreds with constant rounds of losses. Munch munch. Their games are not live. Something is not right. Well you have had enough out of me. I don't understand how you have to deposit hundreds and hundreds before you get a return of a 7 pound bonus on a bonus round. So play 350 ponuds get the bonus and it pays 7 pound. So imagine playing 36 times at a tenner the get bonus on the 35th time and recieve 7 pound. So that is random. I have played hundreds each month and explain to me why the pattern is the same will take everything and when near the deposit limit it will pay you a minute amount. Now this has happened continuously for over 10 months. This proves that there is pattern and with patterns it means it is not random. People record your game play and make a group and expose them. If you get the same pattern it is not logical that this is random. So constant losses for 10 months and you don't enjoy the game and it takes and you don't get the opportunity to withdraw. These games seems to wake up after you have put at least 3000-5000. Then when you win a little the interrogation starts. If you are rude they barrr you. Explain why you have to reach nearly 85-90% of deposit limit but a small win. And this has been on going for a year. That is not random. New player their accounts pay. Old users get had over.

Jodie Appleton
01 September 2024
Comment from uk.trustpilot.com
So once again took my promotions awY and also the predictive scores I know full well I done that at beginning of the week so just check miss out all Saturdays games and the free wheels but even when you do that wheel at end of month I always had one spin for months what a joke

Liam Hubbuck
30 August 2024
Comment from uk.trustpilot.com
Mia was great! Very quick replying and very knowledgeable, unlike other bookmakers online chats she was brilliant!

Thomas
30 August 2024
Comment from uk.trustpilot.com
Stay away, trust me. worst betting company ever. Despite submitting my verification documents three times - first with my ID and then with my electricity bill, including a photo of myself holding my identification card my account was eventually verified, allowing me to deposit £80. However, after placing a single bet, my account was unexpectedly closed without any prior notice, then opened allowed me to bet once more, and then closed.No they are still requesting further ID after which I have provided, Passport, Proof of address within 3 months, photo's of me holding my ID next to my face and also a screenshot of my bank statement showing my money leaving my account and going to Betvictor as "proof of deposit" How much more do you need to verify me? My shoe size is 10 and my blood type is AB +. Honestly don't bother using them, scammers and thieves. use alternatives such as Bet365, Skybet, 888 or any others.

Nate Davies
30 August 2024
Comment from uk.trustpilot.com
Had an issue with free bet as wasn't credited to my account Spoke to Pavol and within 5 minutes he sorted the issue and added the free bets Couldn't be happier with the service from Pavol, friendly, apologetic and helpfulBet victor should be happy he's part of their team

Theresa
29 August 2024
Comment from uk.trustpilot.com
I had an issue with Free to Play Wheel when i click in it says Unavailable. I spoke with Mackie who was very helpful and quick, he advised he would credit me 5 free spins I thanked him for hos swift help.However the free spins have not materialized

Scott Maiden
29 August 2024
Comment from uk.trustpilot.com
Absolutely the worse betting site I've ever used I made a deposit it went out of my bank but didn't go in to my account and when I went on live chat they denied it all saying I was wrong I even sent them my bank statement to prove it and still say it's wrong and then I went on the slots and wow the worse robbing company iv ever seen 120 pound spent and had no bonus and won 7 pound please stay away as far as possible from these they will just rob you blind

Kirsty
28 August 2024
Comment from uk.trustpilot.com
Live Chat - AnyiCan’t fault the customer service I received from Anyi. Really helpful and resolved the issue.

Lee Mc
28 August 2024
Comment from uk.trustpilot.com
I had an online chat with Anyi about an issue with my account, Anyi was very quick to assist me with my issue and extremely helpful.

David Knowles
27 August 2024
Comment from uk.trustpilot.com
Paul louis owes me 3000 pounds . I was there chief manager deenery st park lane off park lane . The shop was losing 1.3 million pounds . I turned it round won 5 million with 10 staff . I am the most experienced human in the uk in betting and gambling . Age 78 worked in betting shops 1964 way before mr tabor was around . When victor chandler retired tabor said no friend of victor can work for him . The day was a Tuesday next day louis phoned said i was sacked and i left immediately. I lived in an apartment rented by the firm . I was told to leave with nowhere to live at the following weekend 4 days later . A punter warren owed 12 thousand pound and I paid 3 thousand for his losing bets . He paid bet victor Paul louis 15 thousand 12 for them and 3 for me . Louis said over I year he would pay me the 3 thousand I was owed . I telephoned louis 8 times for a year and eventually said I was not getting a penny . I am a pensioner with little money no car . Ps I had no idea as I’ve been to citizens advice but you cannot claim after 3 months of being dismissed. Please let everyone know of my horrific experiences with louis tabor and all at bet victor and all punters . Thanks truspi

Phil
27 August 2024
Comment from uk.trustpilot.com
I had the pleasure to speak with Anyi on support chat who was very helpful and resolved my issue.

Victoria Wearmouth
27 August 2024
Comment from uk.trustpilot.com
Mackine was very helpful and pointed me in the right direction fingers crossed won't have anymore problems...
chrissie holmyard
19 September 2024
Comment from uk.trustpilot.com
Really good site. Great range of games. Aidan in customer service was extremely helpful. Would recommend
Really good site. Great range of games. Aidan in customer service was extremely helpful. Would recommend