Deposit & Withdrawals
One of the most recognised and trusted online sports betting sites, Betway was founded in 2006 and now has more than 30,000 markets on offer. They are the sponsors of Premier League club West Ham while their branding appears at Premier League Darts events, snooker’s UK Championship, tennis’ Davis Cup and one of the most prestigious events in horse racing, the Aintree Grand National meeting.
Deposit & Withdrawals
Placing bookmakers with cashout into your Betway account and withdrawing from it, can be done through Visa or Visa Electron, Maestro or Mastercard, but using Visa or MasterCard to make a deposit will incur a 1.5% fee. It’s also possible to use e-wallets with Betway, such as Neteller, Skrill, PayPal or Paysafecard, as well as an old-fashioned bank transfer.
Customer Service
Contacting customer support agents at Betway is simple, but before you do, there is a dedicated FAQ section which lists lots of questions and answers. If you can’t find the answer to your query, you can contact the help team on the telephone 24 hours a day, seven days a week, or use the live chat option. Email is also available at support@betway.com. On our site you will also find information about Betway bonus and Betway mobile app.
License Information
Raiden
22 December 2024
Comment from uk.trustpilot.com
I’ve been a regular user of betway, but my experience has become frustrating since the change to their third-party payment provider. While most deposits go through, I’ve had several instances where payments failed but funds were still deducted from my account.Despite contacting customer service multiple times, I was told that refunds would take a few days. It’s now been two weeks with no updates, even after customer service did an escalation to the bank team also provided bank transaction. Customer service confirmed that the payment was rejected on their end, and I just want my money returned or credited.I hope betway can resolve these payment issues soon, as they have been reliable in the past.
I’ve been a regular user of betway, but my experience has become frustrating since the change to their third-party payment provider. While most deposits go through, I’ve had several instances where payments failed but funds were still deducted from my account.Despite contacting customer service multiple times, I was told that refunds would take a few days. It’s now been two weeks with no updates, even after customer service did an escalation to the bank team also provided bank transaction. Customer service confirmed that the payment was rejected on their end, and I just want my money returned or credited.I hope betway can resolve these payment issues soon, as they have been reliable in the past.