Betway PLAYER REVIEWS(5235)

Lee
01 March 2025
Comment from uk.trustpilot.com
PLEASE READ THIS ITEM:-If you are thinking of joining Betway, just consider the following, if you were to win on a free game. Would you expect to be able to claim your winnings?Well I won last year (6-7) months ago.Still waiting for the winning to appear.Just saying, it's your choice.

Brian Swarts
28 February 2025
Comment from uk.trustpilot.com
Betway is strongly going down under..!almost no free spins,no good wins,nothing.and if do get free spins it also doesn't give good wins in free spins..no big wins just nothing..IT WAS THE LAST TIME THAT WILL PLAY OR SUPPORT BETWAY NEVER AGAIN!!

Taylor S
28 February 2025
Comment from uk.trustpilot.com
YOU HAVE BEEN WARNED DONT USE THIS SITE!! Refuse to send winnings making up lie after lie I’m still waiting it’s been over 2 years I’m not the i my person they have done this to please read the reviews and go to a more reputable site like 32 red or paddy power SCAM SCAM SCAM

Anna Gladysz
28 February 2025
Comment from uk.trustpilot.com
Dirty rats thieves and cheaters without dignity and morals.Games interrupted to make you loose.shamless thieves scamming dirtbags.they should be banned and licence suspended for theft

Allan buchan
27 February 2025
Comment from uk.trustpilot.com
AVOID BETWAY AT CHELTENHAM AT ALL COSTS.My name is Allan two years ago this company stole £30 from me I've been complaining been to resolution and failed you won't believe how they dodge ecogra the resolution company by telling them there is no dispute they tried to send me the funds.Pure liars but the problem is they get away with it.BETWAY check out their customers and when they realise your not johnny big bucks they steal what they can the staff on live chat are complicit as they block u the moment you ask for your cash.Place your bets in a shop or go to the casino avoid BETWAY unless you like losing. This is genuine my username was Albee3 BETWAY are bad news.

Michael Li
27 February 2025
Comment from uk.trustpilot.com
Requested withdrawal over a month ago, still have not receive it. Support asked to send documents to verify, sent documents two weeks ago and got no response since.

customer
27 February 2025
Comment from uk.trustpilot.com
haven’t got my withdrawal! Wtf?!!! COULD YOU EXPLAIN WHY IT TOOK YOU GUYS SO LONG? IT STRESSES ME OUT

Keith
26 February 2025
Comment from uk.trustpilot.com
Sign up, email saying verified and account active, deposited, won bet. Email saying we need multiple documents, how is this not fraud???

Consumer
26 February 2025
Comment from uk.trustpilot.com
Daylight robbery no bonus in £100 wow don’t need to say no more 10p spins btw

Alfred Norris
25 February 2025
Comment from uk.trustpilot.com
I've been warning people about betway's aviator. Today many of them experienced it first hand. Something went wrong and Stage time out. All on big multipliers. They accept al losing bets but reject possible winning bets. And yet we have a useless gambling board letting these assholes get away with it

Nub
24 February 2025
Comment from uk.trustpilot.com
Shit company, took £20 and got kicked out therefore bet wasn't placed, however didn't get that back nor a response on email, jumped through all the hurdles they asked, transaction history. Photos, plus moreNo responseAbsolutely shocking company, avoid unless you enjoy your money being stolen

Brea McGrath
24 February 2025
Comment from uk.trustpilot.com
Deposited several times using different deposit offers for my free spins not to work. I've been told there is a technical issue with the game yet they continue to promote this game. I was told to wait 48-72 hours for it to be rectified. 72 hours have lapsed & now I'm being told to allow an additional 48 hours. Loyal customers won't stay loyal with treatment like this... complete false advertisement

Marc Arendse
22 February 2025
Comment from uk.trustpilot.com
I won R1120 on betway today 22/02/2025 on the gold blitz extreme free spins. No transaction history is shown for the free spins. Why? I ask myself. Contacted betway they tell if its not in my transaction history i never won the money. I am done with Betway. They are crooks. Dont use their betting site they will milk you dry.

CESAR T
21 February 2025
Comment from uk.trustpilot.com
Very bad casino don’t use, I did multiple deposits but all disappeared so quickly is amazing and I know they will blame the software and is the algorithm but they just steal your money stay away from this one!!!

Justin Moorcroft
20 February 2025
Comment from uk.trustpilot.com
Mission trying to do a withdrawal and speaking to an agent is a nightmare with extremely long wait times

Mpimo Mccloude
19 February 2025
Comment from uk.trustpilot.com
On standard review. How long does your reviews take? And why some only takes a week, some a month, and others more than 7 months?

CASINO REVIEW PAGE
19 February 2025
Comment from uk.trustpilot.com
JOKE COMPANY!!!USE INSTANT DEPOSIT & WITHDRAWAL BUT HOLD YOUR WITHDRAWAL FOR DAYS!!! ALSO THERE IS NO WAY TO CONTACT THESE CROOKS!

Martin Mundar
18 February 2025
Comment from uk.trustpilot.com
Completely scam company just to take your money but not paying nothing back and casino is for sure 0 winning no chance to win anything no matter how much u deposit shut be close this company

Allan buchan
18 February 2025
Comment from uk.trustpilot.com
Avoid BETWAY they have been withholding my funds for almost 3yrs I've even took them to dispute resolution they won.Here's how they lied said there was no dispute and that they had tried to send my money but it's my fault as my account said no well Royal bank of Scotland said to me find out the account number they're using but no they refuse and now won't talk to me they have now become thief's in my eyes as they lied to resolution team send a cheque if your an honest company but you won't.THIS IS GENUINE USERNAME ALBEE3

Daniel S
18 February 2025
Comment from uk.trustpilot.com
This is an unsafe site, you should definitely stay away from it.

micky leask
17 February 2025
Comment from uk.trustpilot.com
Once again, giving an update for Betway.Still waiting for MY Money!!Now over three Weeks have passed, since opening an account, depositing an amount, only placed ONE Bet, requested to withdraw Winnings, and given the runaround since with excuses, lies and deceit.I explained I was a vulnerable 70yr old pensioner, and this issue was now causing me great distress and anxiety.In all my life, never experienced this abuse of standard procedures and fair play. Its a mystery why their Licence has not been revoked by the Gambling Commission. This Company uses every trick in the book to frustrate, annoy and deceive, hoping you will just go away,On Saturday I booked a Taxi costing £12 to go to my Bank, and requested a Statement.This showed everything- my name, address, account no, sort code and bank name.I forwarded this online to Betway on Saturday, and advised that they now had more information than was required, and much more per the Gambling Commission Guidlines.I thought this would eventually be the end of the matter, and kindly requested them to process my Withdrawl, and Close the Account.Oh no - Another excuse - this has now been sent 'for a thorough Review of your Account'Serious - Placed one Bet, there is nothing to Review!!I sent another e mail (now 85 in total !!) that they now had everything they require,and simply process my withdrawl.Any answer - NoThis Company I am sure are Trained, purposely to annoy, frustrate and deceive Customers at all Costs.So what reason can they now possibly give- Not to Pay me what they owe ? - NONE.Is that fraud- Taking the Money, then not honouring a successful Bet.Yes - Scammers Scammers Scammers, who operate a Brutal Brutal Regime, certainly not an Honourable Company.Did I get a reply from them from my previous Post on Trustpilot - NoThey know they have run out of excuses, so what happens next?A complaint to the Gambling Commission - DoneA complaint to their CEO - Anothony Werkman - DoneIf MY Money is not received today, or an explanation from Betway, then the final option will be to raise a Civil Action under the Small Claims Procedure at the-Sheriff CourtChambers StreetEdinburghThis will draw them into a Court Case, which they will either have to Pay to Defend, or meet my Claim plus Expenses.Hopefully they will use common sense and do the correct thing - BUT THIS COMPANY DO NOT DO ANYTHING CORRECTLY.YOU HAVE BEEN WARNED- UNDER NO CIRCUMSTANCES WHATSOEVER OPEN AN ACCOUNT WITH BETWAY OR PLACE A BET.YOU WILL HAVE NIGHTMARES.

Tom Palette
17 February 2025
Comment from uk.trustpilot.com
My latest bet has won but not been settled. Unable to contact Betway to discuss

Hlohlo Mabuza
16 February 2025
Comment from uk.trustpilot.com
My betslip is not active anymore and the team I placed a bet on won but the ticket lost I don't know how

Shaun Norrish
16 February 2025
Comment from uk.trustpilot.com
Absolute dinosaur withdrawals taking and age for a measly £24 😂 get tae fu*k you gremlins.

Shokhista
15 February 2025
Comment from uk.trustpilot.com
They refused to credit the welcome offer over the claim that I have made a withdrawal. When I have asked them if they can show me anywhere in T&C that they can refuse to credit the free bet if I do withdrawal, of course they couldn't show me. They just simply refused to honour their promotion they have been advertising everywhere, If you can please avoid this website. There are so many better one's with much better odds and existing customer support.

Kathy Logan
14 February 2025
Comment from uk.trustpilot.com
I have been waiting for my $800 withdrawal (to a debit card) for over a week. I have sent in all my documents and have gotten no response other than 24 to 48 hours and then another 24 to 48 hours. All I want is my money back and I am done with the site. It is perfectly fine when I deposit thousands of dollars with no questions asked but all I want is to get my $800 out and I can’t get it!!!!!!!!!!!!

Aaron S Grant
14 February 2025
Comment from uk.trustpilot.com
Update. Got a email as soon as I made a review. But that’s it, they said they would have it all done soon and still haven’t heard back. Please everyone stay away from this scam site they will steal your money. I’m going to file a complaint with the lottery license holders to have them reviewed. Do better Betway.

Alfred Norris
14 February 2025
Comment from uk.trustpilot.com
Dealing drugs is a crime and yet betway getting people addicted to gambling is not? Intent to cause harm is a crime and that is betway is doing! Be aware !! They are worse than drug dealers

Mandi
13 February 2025
Comment from uk.trustpilot.com
Ive been waiting to withdrawal my £840 winnings since november. They keep asking for random foolishness, ive even had to change my email address. A week later Im still waiting for it to be reviewed although my payment has been authorised and was processed to be paid since november 10th.this casino seemed fine until i tries to withdraw my winnings. Wont be using again total rip off

micky leask
13 February 2025
Comment from uk.trustpilot.com
Further to my previous Posts re. Betway.If I could give a score of minus 100, that would still be too good for this Company.Yes- you have guessed it - still waiting for my withdrawl request to be processed, now nearly three weeks have passed.This company are devoid of all normal Business Practice, and the Gambling Commission should revoke their Licence, and seriously investigate their actions, because it is totally unacceptable.They simply do not provide a Service, they say one thing one day, then change it the next.I am 70yrs old and in all my life time, never come across this level of deplorable Service.They seem to take great delight in giving Customers the runaround, with excuses, apathy, lies, and enjoy frustrating Customers, causing me at my age great stress and anxiety.How are they allowed to get away with it ?They took my Money, confirmed my Account was Verified, accepted and confirmed my documents to prove Age, Name and Address etc.Then when you request a withdrawl of Winnings, they then start every trick to ensure you get NOTHING.This Company must be investigated, and their CEO held to account ie - ANTHONY WERKMAN.Come on Anthony, tell your Customers why you instruct your Staff to frustrate, annoy and deceive.Brutal, Brutal Bullying tactics.So- you have been warned- do not ever think of opening an Account with Betway, placing a Bet, it will be your worst Nightmare.If there is anyone out there who can help a 70yr old vulnerable Pensioner, then please please please.

Aaron S Grant
13 February 2025
Comment from uk.trustpilot.com
No problem taking money but when you try to withdraw they will ask for all kinds of info and then never get back to you. Scam site do not use.

Joe
13 February 2025
Comment from uk.trustpilot.com
Despite sending all requested documents for verification I just get asked for more and more everytime I try and contact support whether that's via email or live chat I am unable to get a proper solution or answer. They have held my winnings for over a month now, surely this is deemed illegal?

Spencer Odding
12 February 2025
Comment from uk.trustpilot.com
Support is nice enough, but why does it take so long to payout? I have had 12,000 dollars pending withdrawal for a couple days even though though all my verification and birthdate issues (some reason it was wrong) are solved, I still have not received an update.

Garage door guy John menard
12 February 2025
Comment from uk.trustpilot.com
I won on super bowl they paid in 3 days but custemer service bucks I travel canada and us and my phone stops working all I get is oops and no help plus they cut me off of promotions they said there division was final

Mpimo Mccloude
12 February 2025
Comment from uk.trustpilot.com
Betway locked my account and now it has been 8 months without any feedback or a way forward, and everytime I chat their support team they claim that it is under standard review, I think betway should really look into this asap.

Britney
11 February 2025
Comment from uk.trustpilot.com
CON ARTISTS. 4 days since withdrawing, still pending, not being told why they’re refusing. I’ve made complaints no answer, emailed no answer, live chat keep kicking me off. Happily take deposits but I actually withdraw and they don’t pay. They’ve told me to wait..for what? I’m not being told anything. Fraudsters!

Tony Jenner
11 February 2025
Comment from uk.trustpilot.com
This company closed my account and for some reason is not willing to settle the final balance. I have been waiting several weeks but absolutely no help. I suppose I should be thankful I didn't have a big win! Their website claims they are a world leading betting company but in reality they are also rans.

Mike Cassidy
10 February 2025
Comment from uk.trustpilot.com
Overall just wanted some clarity on a bet I made 4 game bet but I bet treble so I could lose 1 leg and that’s what happened. They won’t pay me out which is ok I just wanted to know why. This company actively tried to avoid deal with customer service said they would email me because it was taking to long and didn’t I waited again and she told me it was a loss before I could ask a question they kicked me off the chat for inactivity finally got back through and was told that it does state I only need 3/4 to win but it wasn’t the right 3/4 and it’s randomly done when I bet and I don’t get to know which 3 I need to win lol I have the receipts that was actually told to me. Seems like that could be fraudulent but oh well. Overall wasn’t the loss it’s the worst customer service experience you’ll ever get hope you don’t need to talk to someone. For a big company they shouldn’t get away with this

SM6580
10 February 2025
Comment from uk.trustpilot.com
Horrible. All that I experienced has been stated in the previous comments. I actually won a couple hundred bucks but just played it back in because 8 hours had past and no withdrawal. They need to go be to the evening table and get it together. It's hard enough yo win a decent win and then you can't get paid. Seems to be a set up to force people to play it back.

Nate Cook
10 February 2025
Comment from uk.trustpilot.com
If you are thinking of gambling online with Betway, think twice. They are the dirtiest of dirt. Worst customer service on the planet. If you need to get help they put through the biggest matrix of nonsense that will make you circle around for hours with no help at the end of the rainbow. There is no support at all!!! I'm 99% sure that there is no support department here. They are laughing at everyone who spends their money here, no apologies. The games are always rigged. The dealers never bust on a bust card in Blackjack and they always miraculously win when the odds say no. I can accept it from time to time, but not every time. This is not just my experience today but every time I have played here. Go somewhere else!!!

Britney
09 February 2025
Comment from uk.trustpilot.com
Fraudsters! Been with Betway years no big issues, make some withdrawals Friday COINCIDENCE holds and checks on the account first time in years not being told anything! Weird that, deposits always fine, soon as I withdraw issues happen and not being told a thing! Live chat useless too**Their reply** ‘please respond to our message’ I’ve been on live chat and emailed 3 times today and you’re still not helping so please don’t make out I haven’t contacted!

Ravinder Randhawa
09 February 2025
Comment from uk.trustpilot.com
I would give 0 star. Betway closed my account for no reason and cancelled my withdraw request of $4000. They are not returning my money. This money was my own deposited money. They escalated the matter to dispute manager and they also refused to return my $4000. Biggest scam company. Don't use betway ever. They are biggest theives.

micky leask
09 February 2025
Comment from uk.trustpilot.com
Further to my previous Posts re. Betway, this Company still fail to Communicate and act reasonably, and pay me my Winnings, despite confirming they have all the Documents they require.Its hard to believe why the Gambling Commission do not revoke their Licence.THEY ARE NOT A REPUTABLE COMPANY, SO AVOID AT ALL COSTS.PLEASE DO NOT OPEN AN ACCOUNT WITH BETWAY, THEY WILL NOT ACT HONOURABLY, ITS EXCUSES AFTER EXCUSES.THE GAMBLING ACT 2005, MAKES IT PERFECTLY CLEAR A CUSTOMER SHOULD BE ABLE TO WITHDRAW WINNINGS AS ABD WHEN REQUIRED, WITHOUT OBSTRUCTION OR DELAY.ITS TERRIBLE AND UNJUST THAT A COMPANY SHOULD BE ALLOWED TO ACT IN THIS WAY, WITHOUT PENALTY.I HAVE CONTACTED THE GAMBLING COMMISSION, AND AWAIT THEIR RESPONSE.AVOID BETWAY AT ALL COSTS, IT WILL BE YOUR NIGHTMARE IF YOU OPEN AN ACCOUNT WITH THEM.

Spencer Odding
09 February 2025
Comment from uk.trustpilot.com
Won 12,000 and are refusing to get back to me or pay out. I’m very angry and will never be coming back here again.

Lee
08 February 2025
Comment from uk.trustpilot.com
PLEASE READ THIS:-Just be aware that if you sign up to play the Betway site, and start enjoying the promotional free games on offer. If you are lucky enough to win big. Don't expect to get the money. I had a nice win over 6 months ago. Where is the money? Who knows, it never arrived in my account, when requested.

micky leask
08 February 2025
Comment from uk.trustpilot.com
Please see my previous two Posts relating to Betway.They answered to my previous Post, and confirmed they had all the Documents they require, and would process matters.Now- what this Company says, and what it does is completely different.Do I have my Money yet? - NOSent them another e mail ( now 84 in total) and do they respond - NOSo what can you do with a Company who do not conform to normal Business Practices ?Report them to IBAS- DoneReport them to the Gambling Commission - DoneReport them to their CEO (Anothy Werkman) - DoneThis Company obviously should not be allowed to operate a Business.Only one word - SCAMMERS, SCAMMERS, SCAMMERSIF YOU ARE THINKING OF OPENING AN ACCOUNT WITH BETWAY - DON'TTHEY WILL HAVE YOU RUNNING AROUND IN CIRCLES, WITH EXCUSE AFTER EXCUSE.PLEASE- DO NOT GIVE ANY BUSINESS TO BETWAY.AT 70YRS OLD, A VULNERABLE PENSIONER, YOU WOULD THINK THEY MAY HAVE SOME COMPASSION.BRUTAL BRUTAL BEHAVIOUR.PLEASE AVOID AT ALL COSTS - YOU HAVE BEEN WARNED!!!

Dikeledi Thulare
08 February 2025
Comment from uk.trustpilot.com
Betway scamed me 2 times I won 2 times but my payment wa was not made.we are wasting our money when we win we don't get our refunds am switching off to a better bet.

Alfred Norris
08 February 2025
Comment from uk.trustpilot.com
I'd like to call on government to have betway remove aviator from their platform. The game is neither fair nor are the rounds random. When the game is about to give a big multiplier, betway reject certain players bets(something went wrong or stage out time). Preventing possible big wins. Betway's intention is to ruin people's loves.

Edward Johnson
07 February 2025
Comment from uk.trustpilot.com
Don't play with tham there are a big time scam you win to start off cash is slow as he'll have to wait 6 hour I when back 2 day later and all you get is lose no bouse no wins just eat your money what a joke I left tham and I won't be back
Jordan Stevens
03 March 2025
Comment from uk.trustpilot.com
I really like Betway, brightest best looking setup of the online sports books I’ve tried. Easy to navigate. Usually equal or better odds compared to other sports books. Allot of promotions and contests! Quick & Easy deposits & fast withdrawals(usually next day). The only reason I don’t give 5 stars is because when a problem or mistake happens, I’ve had to wait on hold for 3-5hours multiple times in their help chat room which appears to be only way to contact betway to get help with any mistakes or queries.
I really like Betway, brightest best looking setup of the online sports books I’ve tried. Easy to navigate. Usually equal or better odds compared to other sports books. Allot of promotions and contests! Quick & Easy deposits & fast withdrawals(usually next day). The only reason I don’t give 5 stars is because when a problem or mistake happens, I’ve had to wait on hold for 3-5hours multiple times in their help chat room which appears to be only way to contact betway to get help with any mistakes or queries.