Betway Review

I wish there no star what so ever!This is the online gaming platform the you definitely want to stay away from.These ppl do anything and they everything to NOT pay your money back! They are thief . I tool my moneyplus my wins no phone number to call! When you go do live chat .. they always blame on payment department…They Promising that they will deposit the mony asap! Paymet department never answers email. They are in Malta … no rules there!

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Betway, still rates as the worst company I have ever come across. It is obvious they have a multitude of dissatisfied customers, just finding their live chat function is an achievement in itself, then try “talking to a person in Malta” good luck with that! Don’t open an account with Betway, if you ever need help from them, you will not get it. I expect they rely on people just giving up. Awful experience! Betway is the worst way!

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Betway I’m deposited Rs 1000 on 12 th August till now they not credited my account they are fraud activity in India I’m provided all details documents, but again repetitive asking deposited documents customer care worst and they involved in cheating to customer I think so it’s going to banned in India else they sponsoring bangalore horse race Betway is frauding Getway to public Please don’t deposit single penny in this App it’s fraud

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For the 3rd time recently I have tried to make a withdrawal and it gets stuck at “processing”. Each time I’ve been told there’s an issue with my account at first, but when I contact a human, it becomes clear there is no issue at all as NOTHING has ever changed on my account. On this occasion, I can’t even contact them. The only method is live chat, which is 100% automated and it just says it can’t understand my question and closes the chat. They obviously rely on people not realising their withdrawal has not completed so they keep the money. Account will be closed as soon as I retrieve this withdrawal.UPDATE – they have responded with the same old “your fault not ours” lame response they provided me with on previous occasions which turned out to be completely wrong and the issue was at their end. This is £120 I am waiting for and will take this further if not resolved by the end of today.

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Been a loyal customer for the last 3 years, decided to leave as yesterday I witnessed the biggest scam in betting history when I was 1 goal away from winning £2k+ and they would not allow me to cashout at 30 mins from the end after getting 14 games right out of 15. Taking my money somewhere else. Stakes are also lower compared to most sites.

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I have made a withdrawal of rs 5000 inr please process it ASAP because since yerstaday nothing is done process not started only

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Was blocked, no reply or help from the support team, waited and waited no response received. Lost my money don’t play fraud company

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Today I played aviator the last legitimate round I played I won and cashed out but my account was never credited from there things went south I continued to play but kicked me out displaying something went wrong message even though I saw afterwards that each time I tried and got kicked out they deducted from my account regardless my connection is strong can’t fault that the problem lies with them my account almost empty because of their errors…..I tried to email they said I must contact directly for quicker response I did so and it’s been a few hours since with no response whatsoever……betway sucks

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Worst.They are masters of scamming customers.If you contact the support regarding the cash balance in your account or withdrawal, they will just say contact via email, and when you email them, they will say that email is no longer monitored.So protect your money.Kindly use another betting company if you have to bet.

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Betway fraud company in India they are big cheating and fraudulent involved in India please look in to matter by seriously No body deposit money in betway app

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It’s very bad their casino games are like they are staged we never win but our money keeps going you can even play the whole day and still never win considering of deleting the app because it’s an waste they keep taking and never give back

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Our first time in joining an online website to put a bet on, and it has not gone well. For some unknown reason our account was blocked. (maybe I pressed a wrong button?) Now we cannot get a refund of our money, as we cannot sign in to arrange it. I have informed them of this and awaiting a reply…..I will be contacting my bank if I don’t get a reasonable reply.

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Deposited 2700 dollars and they instantly locked my account. Asked for verification and it stated that it could take “up to 24 hours” now it’s been 3-4 days and still nothing, waited hours in the live chat and the queue did not move at all,don’t reply to emails and Its just been horrible dealing with this. It’s truly a disgrace how this company works, don’t Open a account there.

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Really good site 2 free bets a week loads of promotions easy to use app very friendly staff

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My app it’s slow and sometimes I run out of betting and is very annoying your website or betway is very poor i batlle to bet sometimes it selected some of the game which I didn’t play

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My username Sonkarjyoti I have created ac in betway and deposit and play .my deposit and winning INR 41000.when I requeste to withdraw some funds in which my ac has been blocked in the name of verification. They ask to summited I’d and so on.I sent the same.but nothing happened right now.when I chat with customer they directly tell your account is closed permanently. So my experience is not good here.

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Deposited money, account verified, won a bet, requested to withdraw and now it just sits as processing and they won’t reply to my questions. Been days now. They are clearly a scam company and il be contacting Robbie Keane with evidence and see if he’s still happy to be associated with these scammers.

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Don’t use Betway they are scammers. After trying to withdrawn the funds to my bank account, they blocked my account for no reason. After reaching the chat support team after 2 weeks they said that the account has been banned for security reason by our side and you cant receive the money on your bank account. This is a final decision.How can I procced to resolve this case? Anny suggestion?

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Fully controlled game play at this place Today 5 bonus rounds on slots after spinning 1.000 plus spins and all of them paid less than 30 x and this happens every time i play here your controllment of game play is illegal game play you can not kepp coming back to betway and keep getting the same game play that is foul slots that only pay you 30x max every time to play here and with a house edge of only 3.4% wow where is the 96.6% return to player over a long peried of game play dont excist in this place 5 bonus rounds on the same slot that paid less than 30 x Am happy i record all my game play as i can show the world what a laim place this is and it does live up to its ratings of 1.4 out of 5 But to be honest this place is much worst that 1.4 star . I have never had a win over 100x and i have been playing here along time ? your spin wheel prizes only gib=ve you 1 free spin and i have had this for the past 9 spins and your spend 10 pounds and get a free spin on our upgradedwheen only gives you 5 free spins so whats the point con artist promotions and controlled slots play i would stay away from this play take this advice from a tursted verified user on trustpilot or do you trust a casino where you can see its rating and the bad reviews all have left

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Opened a betting account and was able to deposit immediately. As soon as the deposit went in they locked my account. Assuming it was due to verification I sent in all the relevant documents and Its still locked…. The “Live chat” is utter bs you wait for hours and no reply. Stay away

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Stay far away from this company got tomd 2 weeks agai now i would be getting money back on my account from a bet i had that they messed up been two weeks still ko money back and no way of getting in touch absoloute joke ribdogs con artists and thieves stay so far away

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Website painful. Habitually get messages that page is taking longer than expected to load and have to try again…and again…and again. Often takes a dozen attempts to connect although l usually give up before then.

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Still waiting after 2 and a half weeks for an update in regards to a bonus round I didnt recieve although I provided evidence. Its like I’ve just been ignored, let me remind betway that I could have won a lot of money during this and I provided enough evidence Ie a screenshot proving this. And they still think its ok not to come back to me after 2 and a half weeks. Can’t even get through on webchat without waiting 30-45 mins to be told to wait!!! I would appreciate someone sending me details on whom to complain to above this company they can’t get away with this

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Opened a betting account and was able to deposit immediately. As soon as the deposit went in they locked my account. Assuming it was due to verification I sent in all the relevant documents followed by an email from Betway to confirm that my account has been fully verified the next day.Nevertheless they didn’t unlock my account and stole my deposit. No contact number, chat is available emails are non responsive. Can anyone from Betway contact me?

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First of all the customer service is abysmal takes hours and you’re still in the same spot on the cue and if somehow you do get to talk to somone there slow and can never solve ur problem 2nd of all the site is so buggy and u can never get onto what you want to do Worst site I have ever used !

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Dreadful No customer support at all, don’t waste your time there live support is fake, u will wait hours and they never reply.The freelance daily online spinning wheel is a pathetic farce lands on same spot every single dayThe casino rewards is a joke, I have won 30 x 2 free spins last 2 weeks and still not had one spin given to me.All I can say is I guarentee a massive fine will be given to betway soon from the UKGC and other gambling authorities. You need massive improvements or u might get your licence revokedPlease give me my free spins also as this is morally wrong also how can you justify no customer support

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It’s now been since the 5th off march not paid withdrawal and closed my account and don’t make no contact with me so just be aware off this company you won’t get your money

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Useless this one. Made us deposit with a promise of women’s day bonuses. What a way to scam us

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made a deposit played and won then received an email saying account closed due to responsible gambling requirements and that my funds would be sent to me yet I’ve received nothing else I can’t contact support and don’t know how long I’m meant to be waiting for the funds to be sent to me my username is Abdressage Betway if your reading this please help

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Hi All,I made a withdrawal request on 1 st Aug but from last 11 days it is still under processing. I tried reaching out to support team several times but they mentioned that account is under review. When I am asking them the time by when this account review will complete then they do not have any answers. It is really sad that betway is scamming the innocent people and robbing their hard earned money.

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FRAUDnever deposit here. when try to withdrawal asking verification money as there was no verification when deposit. block account when try reach out live chat not respond even after 5 hours when i was number 1

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After my account was locked, there is simply no way of rectifying the situation. Email? Doesn’t work, phone number? Doesn’t work,and live chat? Doesn’t work. Worst website I’ve ever tried to navigate.

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I’m very disappointed in betway, got an sms saying that if you deposit of R20 + for woman’s day, u will get a 100% Match up bonus. I deposited more than R100 and got no bonus at all, and no wins either. Very disappointed

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I won some free sports bets on their wheel of fortune game. I credited them to my account but couldnt use them. Everytime this happened I would try to go on live chat to speak to someone but it didn’t give me an option and kept redirecting me to a useless article about terms and conditions. I wanted to email instead, but surprise the only means of contact is live chat as per their website and it barely works. This has happened roughly 5-10 times. Spoke to someone finally today as it happened again, and they refused to give me my rightful winnings, refused to let me speak to a supervisor and abruptly ended the chat, saying they have “tried their hardest to reach a conclusion”. These guys are disgusting. Not being able to use winnings due to a bug or glitch is one thing, but abruptly ending the chat and refusing to rectify the issue or even get a supervisor is what is truly disgusting and unfair. I have the chat logs, and will be making a formal complaint. DO NOT USE BETWAY, as their fairness cannot be guaranteed. Simply getting into contact with them is a hurdle in itself.

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Betway – without notice closed my account, I can’t log in to withdraw my monies. You cannot phone them, only live chat which is total rubbish as I was 4th in the queue at 9.02am ( it opens at 9am ) and at 10.36 I had heard nothing. So the 3 people in front of me all took over 90 minutes to resolve their queries?? No I actually think there is nobody there. All their review say we will look into your accout and get back to you. Legalised criminal activity. Do not use Betway.

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Request my refund of my money. It’s been more than a week without my money being deposited. This really is a robbery. I want to communicate and nothing. The service is lousy and I have my receipt.

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Betway is a scam. I have placed withdrawal request on 1st august and its been 8 days they are still processing my withrawal amount. I tried reqching out to support team but they just give generic answers. I have sent mails but the mails are not responded.

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I started off at betway around 5 years ago for sporting bets and slots.Everything seem to run ok at first but the trouble started when i had many transaction deposits declined by betway but still taken money from my bank. I calculated there was £120 one day which i had realised after a few weeks. J decided to contact them but the email was rejected. I got in touch with live support who wanted a bank statement. I did all that but nothing happened. After giving it a few weeks I contacted again down these hard pressed channels to ask about the initial query which i got asked to send a bank statement again. Finally after 3 weeks i got the £120 credited to my balance but it was heavy chasing. Then stupid me i forgive them and continued to deposit and play. After many months i realised the same was happening and i dont know where i was at with what they owe me so i sent in some statements again knowing that at least x3 £20 deposits were taken but not credited and the rest is unknown. I put a 1 star review on this platform and also received an email from betway that i should privately contact them. I did and resent my paperwork only for them to again ignore all of this. I havent bothered depositing on there site for 5/6 months now as its too unreliable. Nobody helps you or looks into anything. Any other site is acceptable to deposit and take risk when gaming but to just take the money is complete daylight robbery. Awful

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UPDATE.since writing the last review and putting in a complaint to resolver for their lack of mandatory responsible gambling tools they have since closed my account.This site is run by crooks by far the worst site I’ve played on.I’m going to break down some figures.Over £3000 put in and only see a return of £300.They don’t advertise a games RTP They don’t allow you to set deposit limits.Stay well clear….perhaps it’s why they can only get a sponsorhip deal with the likes of west ham !Shower of 💩

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I have deposited money in the betway account but when I put the withdrawal request suddenly my account is locked and they want to check source of funds. I have submitted all documents and trying to reach out to them by sending mails. I am not getting any replies from them.This is very unethical as there is no checks when we deposit money but when we are trying to withdraw the funds they need to verify source of income.

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How is Betway allowed to trade,how come they have a licence to operate,if i could give a minus star rating i would this betway company should be shut down.

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Worst casino site overall, and it’s not even close. Didn’t get my free signup spins, the payouts are absolutely dreadful, live chat doesn’t work properly and gives you by far and away the worst customer service experience of any casino. Appalling.

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*Reposted because the same thing happened to me*Scam companyScam company, won’t pay out when you win and close your account. Unreachable by online chat or email, you just get generic responses. I have $1200 in my account and I haven’t been able to get in contact, waiting for over 30 hours the past 2 weeks trying to get in contact and i havent been contacted.Betway closed my account and aren’t opening it up.i cant even remember the date that how long ive been waiting for.Absolute BS!I have been waiting in the livechat for over 6 hours now! I have also been number 1 in the queue the whole time. This is absolutely disgraceful.Just to prove a point to betway, I timed how long it took other sites to respond back on the live chat.Leovegas took 13.67 seconds Wildz took 1 min 43 seconds I joined livechat at 6pm as number 1 in queue, it took is now 9am and I’m still waiting. 15 hours! Other sites treat their customers so much better.

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Why you guys will never give odds for place for Australian,indian and many others race please look at other platform like bet365 they will give place for all races and give live viedos.time to switch to other platform.horrible app always looking to look punters. No place for maximum races be competitive looking at others. Kindly think twice before logging into this app.

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I registered and deposited straight away, but they got locked out and a notification to say my account is blocked. I have tried easily 20 times to contact them via the live chat which does not work, their email address listed on their website sent a auto reply email to say it is not monitored and they would not help on Twitter and kept referring me to the live chat which does not work. So they have stolen my money as I have no way of speaking to anybody in there. AVOID UNLESS YOU WANT TO BE ROBBED!

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I really enjoyed playing on this site until July 27th 2023 using my money I got a bonus round but the site froze and the game error game up whilst I was about to play the bonus game. I took a screenshot contact customer support via email with the screenshot contacted them via on line chat and nothing I havent even been acknowledged. I got bonus round and I havent been given it although I refreshed the page and even logged out and back in again tried everything almost 2 weeks later and Betway are just ignoring me!!!!

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Scam, locked my account on my first deposit and asked to contact customer service, no phone number so you have to use online chat, says your always 8th in the line and then disconnects after 20 minutes or so.

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Betway has become a scam, no matter how much money you put in or how long you’ve been playing you just can’t win. I’ve been playing for a couple of years now, had to take a break for a couple of months, because I thought I was on a losing streak. Turns out that all the games are rigged to make you lose, everyone I know that plays on betway has confirmed my suspicions, neither of them have won a cent by betway in a long time either. Stay away from betway.

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Scam company, won’t pay out when you win and close your account. Unreachable by online chat or email, you just get generic responses. I imagine they will place a generic response below so keep and eye out.Update:As expected they’re asking me to reply to a private message that doesn’t exist!SCAM!

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I still haven’t received any email correspondence from Betway as said. How long will it take your customer service to look into my account? My account was blocked when I had a running bet of high return with only one game remaining. How on earth will you block an account that has a cashout value just to prevent me from cashing out or accessing my account. Total fraud. You need to look into this and refund the cashout value on my account at time you blocked my account.

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