Betway PLAYER REVIEWS(5011)
matt jakob
13 January 2023
Comment from uk.trustpilot.com
I enjoy gambling with Betway for about four years. But what surprised me the most recently was winning a jackpot and getting denied withdrawal. when they lock you out of your account , that's the first red flags. I was lucky enough to get in touch with casino programmer and data recovery specialist 'webghost33' on i n sta gram, who assisted with regaining access to my account and withdrawal was possible. Most gambling platforms really should let us know when they experience account glitches
I enjoy gambling with Betway for about four years. But what surprised me the most recently was winning a jackpot and getting denied withdrawal. when they lock you out of your account , that’s the first red flags. I was lucky enough to get in touch with casino programmer and data recovery specialist ‘webghost33’ on i n sta gram, who assisted with regaining access to my account and withdrawal was possible. Most gambling platforms really should let us know when they experience account glitches
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Arvind Balasubramanian
13 January 2023
Comment from uk.trustpilot.com
my withdrawal of 55000 inr has not reached me for a month now and they tell me that I owe them 500 rs as a transfer I made has not reached them.then when I cleared it up they processed my money and now they tell that the transaction failed .I gave them the reply that how can the transaction fail after 3 years and I deposited money in to their account just to prove it.The Next thing Is I have deposited 9500 3 months back but still it has not been deposited after giving all proofs.
my withdrawal of 55000 inr has not reached me for a month now and they tell me that I owe them 500 rs as a transfer I made has not reached them.then when I cleared it up they processed my money and now they tell that the transaction failed .I gave them the reply that how can the transaction fail after 3 years and I deposited money in to their account just to prove it.The Next thing Is I have deposited 9500 3 months back but still it has not been deposited after giving all proofs.
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Ryszard Niewiadomski
13 January 2023
Comment from uk.trustpilot.com
The Betway blocked my account confiscating all my funds (over 2k) including my initial deposits of 875 GBP.I have sent them my documents so many times as requested to their support email address.The email from them was:Username: Rytopdriver7Thank you for contacting Betway UK support.After a careful review, your account has been closed as per our operations team within the guidelines of our Terms and Conditions section 7.The account will remain closed by the decision made by the management, we are unable to give you feedback whether the account will be considered being opened againShould you require any further assistance, please do not hesitate to contact us. Kind RegardsNicoleThe Betway TeamI contacted eCogra and after a couple of months they replied to me saying if I wanted my money back I need to fully verify my account.The problem is that Betway customer service is non-existing one. They dont reply my emails.Any suggestion??? I feel helpless. Its nearly 6 months
The Betway blocked my account confiscating all my funds (over 2k) including my initial deposits of 875 GBP.I have sent them my documents so many times as requested to their support email address.The email from them was:Username: Rytopdriver7Thank you for contacting Betway UK support.After a careful review, your account has been closed as per our operations team within the guidelines of our Terms and Conditions section 7.The account will remain closed by the decision made by the management, we are unable to give you feedback whether the account will be considered being opened againShould you require any further assistance, please do not hesitate to contact us. Kind RegardsNicoleThe Betway TeamI contacted eCogra and after a couple of months they replied to me saying if I wanted my money back I need to fully verify my account.The problem is that Betway customer service is non-existing one. They dont reply my emails.Any suggestion??? I feel helpless. Its nearly 6 months
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Adam Gonzales
13 January 2023
Comment from uk.trustpilot.com
Trying to withdraw my funds for 1 month now. They say etransfer failed and to change my method of withdrawal but how? all the money is already processed so zero in my balance and wont allow me to change the method.Then they say they will ask payment team to pay towards my deposit method which is my credit card but still its been over a week and no feedback???Whats going on here???? I am owed my money.
Trying to withdraw my funds for 1 month now. They say etransfer failed and to change my method of withdrawal but how? all the money is already processed so zero in my balance and wont allow me to change the method.Then they say they will ask payment team to pay towards my deposit method which is my credit card but still its been over a week and no feedback???Whats going on here???? I am owed my money.
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Varun Ahuja
12 January 2023
Comment from uk.trustpilot.com
Hey ; there Betway Team; I deposited 15000 INR to my account ; freedom_tracks99 on 2nd Dec; 22 ;We already reached the confrontation ; that it was a successful deposit.And then you asked for deposit proofs and credentials; I provided you with every possible credential.Please reverse my deposited amount to my bank account.Also you told that ; there's no payment withdrawal registered and that's you were unable to send the money.Since; my account is self - excluded; it's not possible for me to add or update any withdrawal details of my account.
Hey ; there Betway Team; I deposited 15000 INR to my account ; freedom_tracks99 on 2nd Dec; 22 ;We already reached the confrontation ; that it was a successful deposit.And then you asked for deposit proofs and credentials; I provided you with every possible credential.Please reverse my deposited amount to my bank account.Also you told that ; there’s no payment withdrawal registered and that’s you were unable to send the money.Since; my account is self – excluded; it’s not possible for me to add or update any withdrawal details of my account.
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Ms Edyta Evans
12 January 2023
Comment from uk.trustpilot.com
If there was a minus that would be it. Used to be a fair online casino and 1 of my favourites but since about November 2022 I can't win a penny. I don't know what happened, because b4 November I used to regularly win something but since November I won nothing. I'm done with Betway, which is a real shame, because like I said it was 1 of my favourite online casinos.
If there was a minus that would be it. Used to be a fair online casino and 1 of my favourites but since about November 2022 I can’t win a penny. I don’t know what happened, because b4 November I used to regularly win something but since November I won nothing. I’m done with Betway, which is a real shame, because like I said it was 1 of my favourite online casinos.
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Vinay Kumar A R
11 January 2023
Comment from uk.trustpilot.com
This is thrid time in a row. That i am rating my review here for the same incident. I deposited 1000rs three times saying happened on 17th December 2022. It's almost nearing a month. Just they are sending a reply saying give your ID and nothing else after that from them. My ID is Anvit_AV(please don't mail seeking this again). I am expecting a call from betway. Also it didn't get resolved in few days i will complaint the same to gambling commission with all the proof. End of a Journey with Betway. There are many other app... Also forgot to mention that now they have made withdraw amount to be minimum 5000rs, indirectly they are saying you don't get any profit if you play here and stop playing today.
This is thrid time in a row. That i am rating my review here for the same incident. I deposited 1000rs three times saying happened on 17th December 2022. It’s almost nearing a month. Just they are sending a reply saying give your ID and nothing else after that from them. My ID is Anvit_AV(please don’t mail seeking this again). I am expecting a call from betway. Also it didn’t get resolved in few days i will complaint the same to gambling commission with all the proof. End of a Journey with Betway. There are many other app… Also forgot to mention that now they have made withdraw amount to be minimum 5000rs, indirectly they are saying you don’t get any profit if you play here and stop playing today.
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Sumit Bhandari
11 January 2023
Comment from uk.trustpilot.com
Hi cheaters what is the update i’ve shared my proof of deposit and everything 5days before onlywhats the update and where is my money ?cheater’s
Hi cheaters what is the update i’ve shared my proof of deposit and everything 5days before onlywhats the update and where is my money ?cheater’s
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Varun Ahuja
11 January 2023
Comment from uk.trustpilot.com
Hey there; it's Varun here.I don't know how many times i have written a review about the issue which i am facing from the past 1-2 months.You guys literally don't show intention to reverse my money.In reference with my account; Varun_281099 i deposited 35 000 INR on 1st Dec' 22.And on the next day ; i deposited 15 000 INR to freedom_tracks99 on 2nd Dec' 22.I was confronted that both the payments were successful; and the department is working on to process the reversal of the payments (back to my bank account).It's a lame ; you being such a reputed gambling organization; tooked more than 40 days to reverse the funds back to my bank account.I have literally provided you with every possible credential you asked for ; And if the accounts are self-excluded how can I even add or update the withdrawal section..My account freedom_tracks99 is self - excluded ; and how can I update or even add the withdrawal details.Please reverse my money back.Please give a response betway team ;
Hey there; it’s Varun here.I don’t know how many times i have written a review about the issue which i am facing from the past 1-2 months.You guys literally don’t show intention to reverse my money.In reference with my account; Varun_281099 i deposited 35 000 INR on 1st Dec’ 22.And on the next day ; i deposited 15 000 INR to freedom_tracks99 on 2nd Dec’ 22.I was confronted that both the payments were successful; and the department is working on to process the reversal of the payments (back to my bank account).It’s a lame ; you being such a reputed gambling organization; tooked more than 40 days to reverse the funds back to my bank account.I have literally provided you with every possible credential you asked for ; And if the accounts are self-excluded how can I even add or update the withdrawal section..My account freedom_tracks99 is self – excluded ; and how can I update or even add the withdrawal details.Please reverse my money back.Please give a response betway team ;
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Andy khalaf
10 January 2023
Comment from uk.trustpilot.com
will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money. I am going to get in touch with trading standards to investigate this website Betway the worst site ever they take your money and don’t pay out your winnings
will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money. I am going to get in touch with trading standards to investigate this website Betway the worst site ever they take your money and don’t pay out your winnings
Reply
Varun Ahuja
10 January 2023
Comment from uk.trustpilot.com
Please it's a humble request to the team ; to reverse my successfully deposited money.I made a successful deposit of 15000 INR to my betway account ; freedom_tracks99 on 2nd Dec ' 22.In a revert from the team via mail; they told me that it's a successful deposit like months ago ; but from them till now ; they literally got no serious intention to talk about the fact ; and reverse the money back to my bank accountI made 15000 INR to my account freedom_tracks99 ; now it's self - excluded unnecessary.How can I even opt from withdrawal when they blocked my account right after successfully depositing the amount.Please it's a humble request atleast talk about this matter.I somehow believe you guys will surely reverse the amount back ;
Please it’s a humble request to the team ; to reverse my successfully deposited money.I made a successful deposit of 15000 INR to my betway account ; freedom_tracks99 on 2nd Dec ‘ 22.In a revert from the team via mail; they told me that it’s a successful deposit like months ago ; but from them till now ; they literally got no serious intention to talk about the fact ; and reverse the money back to my bank accountI made 15000 INR to my account freedom_tracks99 ; now it’s self – excluded unnecessary.How can I even opt from withdrawal when they blocked my account right after successfully depositing the amount.Please it’s a humble request atleast talk about this matter.I somehow believe you guys will surely reverse the amount back ;
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Tommy
10 January 2023
Comment from uk.trustpilot.com
Every day for 7 or 8 weeks I have spun the prize wheel on this site. Not once has it been a winner. Bare in mind one of the prizes is three 10p spins on a slot. Total greed and nothing else. If the prize wheel with mostly terrible prizes is as rigged as that; I can assure you I won't spend another penny on Betway. My money is spent in other Casino's that don't rig their bonuses or prize wheels. I'm going to keep on trying to see how long this lasts. I can assure Betway they will never receive another deposit from me until this is changed. I'd advise anybody reading my review to never deposit a penny onto this site. Spin the free to play prize wheel for Months and I can assure you that you will come to notice how rigged and corrupt Betway is/ can be. For the sake of 3 or 5 10p spins lol. I've lost hundreds. Hope yous go bust.
Every day for 7 or 8 weeks I have spun the prize wheel on this site. Not once has it been a winner. Bare in mind one of the prizes is three 10p spins on a slot. Total greed and nothing else. If the prize wheel with mostly terrible prizes is as rigged as that; I can assure you I won’t spend another penny on Betway. My money is spent in other Casino’s that don’t rig their bonuses or prize wheels. I’m going to keep on trying to see how long this lasts. I can assure Betway they will never receive another deposit from me until this is changed. I’d advise anybody reading my review to never deposit a penny onto this site. Spin the free to play prize wheel for Months and I can assure you that you will come to notice how rigged and corrupt Betway is/ can be. For the sake of 3 or 5 10p spins lol. I’ve lost hundreds. Hope yous go bust.
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Andy khalaf
09 January 2023
Comment from uk.trustpilot.com
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
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mVM
09 January 2023
Comment from uk.trustpilot.com
My withdrawal of Rs12000 is showing funds released for 6 days but the money has not been credited to my account. I submitted a withdrawal request on the 31st of December which means a total of 9 days have passed by.The chat support does not work - it crashes. i have sent an email to support & manager@ but no resolution is in sight.Why you are harassing your own customer
My withdrawal of Rs12000 is showing funds released for 6 days but the money has not been credited to my account. I submitted a withdrawal request on the 31st of December which means a total of 9 days have passed by.The chat support does not work – it crashes. i have sent an email to support & manager@ but no resolution is in sight.Why you are harassing your own customer
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Canadian
09 January 2023
Comment from uk.trustpilot.com
After over 6 months of using their platform and with over 8.000$ deposited, I just got a call yesterday from the "beloved" betway responsible gambling team and they told me that because I gambled too much lately (net position -500$) they have decided to suspend me for 6 months.... I have been betting my whole life and used services in multiple countries, nothing like this ever happened to me before.who are you to determine if someone is "betting too much"????? every individual has it's own income, maybe not everyone is making 2k/month like the moron who froze my account.... Never deposit money on this garbage platform with WOKE policies, who knows when the time comes that they will deem as "OK" to confiscate your money if simply just say something they disagree with.P.S. I am a high income individual(100k$+/year) and there was no issues with my money
After over 6 months of using their platform and with over 8.000$ deposited, I just got a call yesterday from the “beloved” betway responsible gambling team and they told me that because I gambled too much lately (net position -500$) they have decided to suspend me for 6 months…. I have been betting my whole life and used services in multiple countries, nothing like this ever happened to me before.who are you to determine if someone is “betting too much”????? every individual has it’s own income, maybe not everyone is making 2k/month like the moron who froze my account…. Never deposit money on this garbage platform with WOKE policies, who knows when the time comes that they will deem as “OK” to confiscate your money if simply just say something they disagree with.P.S. I am a high income individual(100k$+/year) and there was no issues with my money
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Addison Tyler
09 January 2023
Comment from uk.trustpilot.com
This company is so crooked that you cannot pay out because they will take you nowhere, if I had to condemn it. Spending money on them is a waste of money. Your money cannot be retrieved once it has been invested. Don't even consider them. With For?Tune Group LLC, you should invest the entire sum. They are the greatest, therefore working with them will certainly be helpful.
This company is so crooked that you cannot pay out because they will take you nowhere, if I had to condemn it. Spending money on them is a waste of money. Your money cannot be retrieved once it has been invested. Don’t even consider them. With For?Tune Group LLC, you should invest the entire sum. They are the greatest, therefore working with them will certainly be helpful.
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Raaulz
09 January 2023
Comment from uk.trustpilot.com
My user id is rahulz4817 and I have multiple withdrawals pending from 2nd Jan. The processing shows as completed then why'm I not getting paid? Plz resolve this immediately!
My user id is rahulz4817 and I have multiple withdrawals pending from 2nd Jan. The processing shows as completed then why’m I not getting paid? Plz resolve this immediately!
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MRSAEEDSHAKIR
08 January 2023
Comment from uk.trustpilot.com
22/12 sent 100£ via PayPal didn’t credit but came out of my account, Betway you know the rest as my 2nd review and the only way it seems to get your attention, I have sent the screenshot and been ignored since.Sort it out. !!!
22/12 sent 100£ via PayPal didn’t credit but came out of my account, Betway you know the rest as my 2nd review and the only way it seems to get your attention, I have sent the screenshot and been ignored since.Sort it out. !!!
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Sumit Bhandari
08 January 2023
Comment from uk.trustpilot.com
whats the update,now provided proof of payment as well, waiting formyour reply please reply asap,its been more than a month,money was deducted on 3rd december 2022
whats the update,now provided proof of payment as well, waiting formyour reply please reply asap,its been more than a month,money was deducted on 3rd december 2022
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Andy khalaf
08 January 2023
Comment from uk.trustpilot.com
I will keep writing a review every day…I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
I will keep writing a review every day…I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
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Darren Angela Speight
08 January 2023
Comment from uk.trustpilot.com
Betway manipulate the slots so you will lose. This is illegal but thete is no way to stop it. I have posted some videos on YouTube to show how they rig the slots. Search Betway rigged slots. This company is corrupt and should be closed down. So WARNING STAY AWAY FROM THESE CORRUPT SITES...
Betway manipulate the slots so you will lose. This is illegal but thete is no way to stop it. I have posted some videos on YouTube to show how they rig the slots. Search Betway rigged slots. This company is corrupt and should be closed down. So WARNING STAY AWAY FROM THESE CORRUPT SITES…
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Jack Wallis
08 January 2023
Comment from uk.trustpilot.com
Absolutely shocking. Didn't receive my free bet and the live chat that they offer is just a bot that provides no assistance at all.
Absolutely shocking. Didn’t receive my free bet and the live chat that they offer is just a bot that provides no assistance at all.
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Shameem Mm
07 January 2023
Comment from uk.trustpilot.com
I made a transaction of INR 25000 through Phonepay to my betway account.The transaction was successful but the money didn't get deposited in BETWAY account. Its been 12 days there is no response from betway so i request please make a solution as soon as possible.
I made a transaction of INR 25000 through Phonepay to my betway account.The transaction was successful but the money didn’t get deposited in BETWAY account. Its been 12 days there is no response from betway so i request please make a solution as soon as possible.
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Jagdish Mohanty
07 January 2023
Comment from uk.trustpilot.com
I deposited an amount of 5000 inr on 23rd December 4:24 pm 2022 , that amount never reflected in my betway account, thereafter I tried lot of times for a live chat , they always put me in queue and never turned up , so I have already lost my trust and stopped playing, my id jagdish1985
I deposited an amount of 5000 inr on 23rd December 4:24 pm 2022 , that amount never reflected in my betway account, thereafter I tried lot of times for a live chat , they always put me in queue and never turned up , so I have already lost my trust and stopped playing, my id jagdish1985
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Piku Piku
07 January 2023
Comment from uk.trustpilot.com
There is showing 5 star in which I didn't give 1 star.5 days ago I receive mail that we investigate in your account but till now after 5 days I didn't get any response from betway side my username is Rishav900 and I deposit 507 inr
There is showing 5 star in which I didn’t give 1 star.5 days ago I receive mail that we investigate in your account but till now after 5 days I didn’t get any response from betway side my username is Rishav900 and I deposit 507 inr
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Garvit Singh
07 January 2023
Comment from uk.trustpilot.com
Even after providing all document and bank statement. Betway is not processing my withdrawal money to my account. Not sure why they want to cheat customer and their customer care never responds or come on chat anytime.
Even after providing all document and bank statement. Betway is not processing my withdrawal money to my account. Not sure why they want to cheat customer and their customer care never responds or come on chat anytime.
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Yoona
06 January 2023
Comment from uk.trustpilot.com
Its been 3 weeks i didn't get my withdrawal. I deposited some money from my husband's account and sent all the statements. They owe me 4100$ out which 2760$ is my own money. Everytime i talk to support team they ask me to allow some time. If not full amount you guys can keep the winnings which is 1340$ and send me my money 2760$.
Its been 3 weeks i didn’t get my withdrawal. I deposited some money from my husband’s account and sent all the statements. They owe me 4100$ out which 2760$ is my own money. Everytime i talk to support team they ask me to allow some time. If not full amount you guys can keep the winnings which is 1340$ and send me my money 2760$.
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Deepanshu Chawla
06 January 2023
Comment from uk.trustpilot.com
Betway is not paying out my withdrawl of $3300. They paid my withdrwl of 400 which was requeted after 3300. It was requested on 26/12/2022 , its been 10 days , everytime customer service make me wait 2 hours to give a standard answer to wait only. Looks like a scam to me now. my username is dchawla3
Betway is not paying out my withdrawl of $3300. They paid my withdrwl of 400 which was requeted after 3300. It was requested on 26/12/2022 , its been 10 days , everytime customer service make me wait 2 hours to give a standard answer to wait only. Looks like a scam to me now. my username is dchawla3
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Shona
06 January 2023
Comment from uk.trustpilot.com
I was told if I placed a £10 bet builder on Chelsea v Manchester City I would receive a £5 free bet within 24 hours, it has been over 24 hours and no bet received ??
I was told if I placed a £10 bet builder on Chelsea v Manchester City I would receive a £5 free bet within 24 hours, it has been over 24 hours and no bet received ??
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Andy khalaf
06 January 2023
Comment from uk.trustpilot.com
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway
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Brian Vengaroo
05 January 2023
Comment from uk.trustpilot.com
Guys please do not play on this site. It's a real scam. You will be able to deposit easily but you will never be able to withdraw.. I am waiting for refund since 1st and 2nd of december!!!!
Guys please do not play on this site. It’s a real scam. You will be able to deposit easily but you will never be able to withdraw.. I am waiting for refund since 1st and 2nd of december!!!!
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Garvit Singh
05 January 2023
Comment from uk.trustpilot.com
They deposited the money only. In case you win and go for withdrawal they stuck the money and there is no way we can reach to their customer support. Every where automated computerised message. They are the worst betting company if you want to take your money back. My account Id garvit2112 and my withdrawal is stuck from last December and tried reaching to their support also no response.
They deposited the money only. In case you win and go for withdrawal they stuck the money and there is no way we can reach to their customer support. Every where automated computerised message. They are the worst betting company if you want to take your money back. My account Id garvit2112 and my withdrawal is stuck from last December and tried reaching to their support also no response.
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Filip Scheelen
05 January 2023
Comment from uk.trustpilot.com
Im confused ! I like to play on betway casino site ! But i asked to payout 2500euro on 8december ! 21december all was confirmed and the payment was released to the pay out department and until today its still not payed
Im confused ! I like to play on betway casino site ! But i asked to payout 2500euro on 8december ! 21december all was confirmed and the payment was released to the pay out department and until today its still not payed
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Andy khalaf
05 January 2023
Comment from uk.trustpilot.com
User name joseph0505 , sent you several emails regarding the deposit I did on Betway the card I used belonged to my mother , you wouldn't give me my winnings of £320 saying that the card I used didn't belong to me if that is the case can you please refund the deposit of £262 which I used on my mothers card ( it's rightfully hers) hope to hear from you soon. Andrew Khakaf
User name joseph0505 , sent you several emails regarding the deposit I did on Betway the card I used belonged to my mother , you wouldn’t give me my winnings of £320 saying that the card I used didn’t belong to me if that is the case can you please refund the deposit of £262 which I used on my mothers card ( it’s rightfully hers) hope to hear from you soon. Andrew Khakaf
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Vinayak Pattanshetti
05 January 2023
Comment from uk.trustpilot.com
The deposits are quick but when it comes to payout they are behaving on borderline scammers. I am waiting since long for my payout and haven't seen them paying it out though they have processed it. Seems like they are waiting for more people to pay in so that they can pay some of it out. And my money is with them.
The deposits are quick but when it comes to payout they are behaving on borderline scammers. I am waiting since long for my payout and haven’t seen them paying it out though they have processed it. Seems like they are waiting for more people to pay in so that they can pay some of it out. And my money is with them.
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A Q
05 January 2023
Comment from uk.trustpilot.com
Disorganised bunch of clowns, can’t even credit a bonus over 3 weeks after I qualified for it. I have an active complaint with them on AskGamblers.com where they are just constantly stalling while they ‘investigate’! Their responsible gambling team called me after midnight while I was in the middle of playing, I didn’t know who was calling me and trying to reject the call made me misclick and lose a game I should have won. This company is a disgrace and I won’t be using them again even if they pay me out after seeing all the complaints here. I have seen 1 5 star review from a guy who won! Apart from that, almost all 1 star - I wonder why? Rude live support, horrible people who don’t deserve to be employed.
Disorganised bunch of clowns, can’t even credit a bonus over 3 weeks after I qualified for it. I have an active complaint with them on AskGamblers.com where they are just constantly stalling while they ‘investigate’! Their responsible gambling team called me after midnight while I was in the middle of playing, I didn’t know who was calling me and trying to reject the call made me misclick and lose a game I should have won. This company is a disgrace and I won’t be using them again even if they pay me out after seeing all the complaints here. I have seen 1 5 star review from a guy who won! Apart from that, almost all 1 star – I wonder why? Rude live support, horrible people who don’t deserve to be employed.
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Jayo
04 January 2023
Comment from uk.trustpilot.com
A joke of a firm i hope theres a way of suing these Scam artists Waiting since december 6th for my withdrawal usual rubbish each day on chat its being looked intoAsked me for same id like 8 or 9 times which i had sent 5 or 6 times and said didnt recieve
A joke of a firm i hope theres a way of suing these Scam artists Waiting since december 6th for my withdrawal usual rubbish each day on chat its being looked intoAsked me for same id like 8 or 9 times which i had sent 5 or 6 times and said didnt recieve
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Sumit Bhandari
04 January 2023
Comment from uk.trustpilot.com
Do you guys want to refund my money or not its been 1month 1day and still my 2201/- which was deposited through Upi after giving proof of deposit the money has not received in betway account nor in bank account,from past 1month you are saying , We would like to apologize for the long waiting time and can assure you, that we have not forgotten your failed deposit. You mad people i want my money backits been more than a month, YOU CHEATERS , ONLY CHEATS ,How long you guys are taking to check this?making people mad,how long finance team need to investigate 1month or 1year?return my money back ,my many of the friends use betway i will ask each and every on to switch ,Idiot people
Do you guys want to refund my money or not its been 1month 1day and still my 2201/- which was deposited through Upi after giving proof of deposit the money has not received in betway account nor in bank account,from past 1month you are saying , We would like to apologize for the long waiting time and can assure you, that we have not forgotten your failed deposit. You mad people i want my money backits been more than a month, YOU CHEATERS , ONLY CHEATS ,How long you guys are taking to check this?making people mad,how long finance team need to investigate 1month or 1year?return my money back ,my many of the friends use betway i will ask each and every on to switch ,Idiot people
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Lewis B
04 January 2023
Comment from uk.trustpilot.com
Didn't receive my welcome offer after my first accumulator didn't win. Tried to reach out on live chat but it's just an automated bot that parrots info available on their website. I had to contact them through Twitter which is a bad start.Customer service agreed that I should have received the offer, they have no idea why I haven't. After a few days of back and fore and no resolution despite them agreeing that I have satisfied all conditions I'm ready to chalk them up as a bad bookie and move on. If they aren't willing to honour their own offers you know to walk away, only trouble ahead continuing to bet with them.Plenty of reputable bookmakers out there, no need to bother yourself with the poor ones like this lot.
Didn’t receive my welcome offer after my first accumulator didn’t win. Tried to reach out on live chat but it’s just an automated bot that parrots info available on their website. I had to contact them through Twitter which is a bad start.Customer service agreed that I should have received the offer, they have no idea why I haven’t. After a few days of back and fore and no resolution despite them agreeing that I have satisfied all conditions I’m ready to chalk them up as a bad bookie and move on. If they aren’t willing to honour their own offers you know to walk away, only trouble ahead continuing to bet with them.Plenty of reputable bookmakers out there, no need to bother yourself with the poor ones like this lot.
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Omkar tattoo studio
04 January 2023
Comment from uk.trustpilot.com
I have deposited 500 on 8 dec by UPI still get any amount to my account and 21 dec i did 1900 even dat i did not get .. worst service not even replying properly
I have deposited 500 on 8 dec by UPI still get any amount to my account and 21 dec i did 1900 even dat i did not get .. worst service not even replying properly
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Vinay Kumar A R
04 January 2023
Comment from uk.trustpilot.com
@betway, It's been almost half a month, just a reply from betway asking transaction details. Still they haven't come back. My ID is anvit_av. Please resolve my issue soon
@betway, It’s been almost half a month, just a reply from betway asking transaction details. Still they haven’t come back. My ID is anvit_av. Please resolve my issue soon
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Andy khalaf
04 January 2023
Comment from uk.trustpilot.com
I cashed out £320 but only received £20…I cashed out £320 but only received £20 the reason Betway gave me was that I did not use my card, I used my mother’s card if that is the case than they can refund all the deposits I did on my Betway account as I was using my mothers card with her approval I used her card and slso bank tranfer like u said in your email u couldn’t pay my winnings as it wasn’t my card well u can now refund the whole of the deposits on my Betway account apart from £10 which was my card that I used u can get your management department to check the bank tranfer is in my mum name. Betway finds excuses not to pay out money. Going yo forward you my mothers bank statements showing the deposit was from her bank by email
I cashed out £320 but only received £20…I cashed out £320 but only received £20 the reason Betway gave me was that I did not use my card, I used my mother’s card if that is the case than they can refund all the deposits I did on my Betway account as I was using my mothers card with her approval I used her card and slso bank tranfer like u said in your email u couldn’t pay my winnings as it wasn’t my card well u can now refund the whole of the deposits on my Betway account apart from £10 which was my card that I used u can get your management department to check the bank tranfer is in my mum name. Betway finds excuses not to pay out money. Going yo forward you my mothers bank statements showing the deposit was from her bank by email
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Varun Ahuja
03 January 2023
Comment from uk.trustpilot.com
Hey there ; it's Varun here.I deposited 35000 and 15000 to my accounts .ie. Varun_281099 and freedom_tracks99 on 1st and 2nd Dec ' 22.As per your policy, declined deposits are reflected back or reversed back to the bank account within 14 business days.It's a lame ; saying you being such a reputed gambling organization ; came up with zero intention to return the money at the earliest possible time frame.It's more than 2x the double (the time you asked for).How would people trust you now ; Betway has changed.and it's the greed that killed you.Guys it's a request; think before you add money to betway ;
Hey there ; it’s Varun here.I deposited 35000 and 15000 to my accounts .ie. Varun_281099 and freedom_tracks99 on 1st and 2nd Dec ‘ 22.As per your policy, declined deposits are reflected back or reversed back to the bank account within 14 business days.It’s a lame ; saying you being such a reputed gambling organization ; came up with zero intention to return the money at the earliest possible time frame.It’s more than 2x the double (the time you asked for).How would people trust you now ; Betway has changed.and it’s the greed that killed you.Guys it’s a request; think before you add money to betway ;
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Filip Scheelen
03 January 2023
Comment from uk.trustpilot.com
I asked a pay out on 8december ! My account and adres are confirmed ! The support team works verry wel ! The payout team doesnt work profesional ! Maybe 1 day in a week ! Now on jan 3 2023 still aint not got my money If its not paid on 5januari than i wil go to the gambling commision that will stop them from working ! I will change my review after that i have got my money !
I asked a pay out on 8december ! My account and adres are confirmed ! The support team works verry wel ! The payout team doesnt work profesional ! Maybe 1 day in a week ! Now on jan 3 2023 still aint not got my money If its not paid on 5januari than i wil go to the gambling commision that will stop them from working ! I will change my review after that i have got my money !
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Katarzyna
03 January 2023
Comment from uk.trustpilot.com
If I could give negative stars I would. My favourite game to play is African Quest. On November 20th, 2022 I submitted an email with screenshots of the game not honouring paying lines. Several screenshots. I followed up via chat on weekly basis being told that they are escalating the matter higher up and I will receive an email with the credit and or resolution. Needless to say I gave up waiting in chat for someone to tell me the same thing over and over. Assuming they would at least pull the game or fix it I played last night again. Yup, the game still cheats! Is there a way to report the casino to some sort of commission? Are they regulated by some higher entity? If this happens to people all over the world how much money are they actually stealing?
If I could give negative stars I would. My favourite game to play is African Quest. On November 20th, 2022 I submitted an email with screenshots of the game not honouring paying lines. Several screenshots. I followed up via chat on weekly basis being told that they are escalating the matter higher up and I will receive an email with the credit and or resolution. Needless to say I gave up waiting in chat for someone to tell me the same thing over and over. Assuming they would at least pull the game or fix it I played last night again. Yup, the game still cheats! Is there a way to report the casino to some sort of commission? Are they regulated by some higher entity? If this happens to people all over the world how much money are they actually stealing?
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David Bruen
02 January 2023
Comment from uk.trustpilot.com
Very poor customer service made a withdrawal still not received anything, can’t get hold of any customer service. Feel like I have been scammed.Update Betway have been in touch and my withdrawal is being processed. I do think improvements in customer service are needed
Very poor customer service made a withdrawal still not received anything, can’t get hold of any customer service. Feel like I have been scammed.Update Betway have been in touch and my withdrawal is being processed. I do think improvements in customer service are needed
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Jonny m
02 January 2023
Comment from uk.trustpilot.com
Still all I'm seeing is bad reviews,I'm still owed a £50 free bet but I've give up trying to get hold of them,isit safe to deposit with them these days?and what have they done with the prize wheel haha I know it's a free game but wow,I've landed on lose everyday for about 4 months now haha
Still all I’m seeing is bad reviews,I’m still owed a £50 free bet but I’ve give up trying to get hold of them,isit safe to deposit with them these days?and what have they done with the prize wheel haha I know it’s a free game but wow,I’ve landed on lose everyday for about 4 months now haha
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NIXON GEORGE
02 January 2023
Comment from uk.trustpilot.com
On september i made a deposit,amount got debited from my account but its not credited to my gaming account.I tried several times to get it back.But after realising that they dont have any intention to give it back i backed off.dear readers please take it as an advise.If you experiencing the same just move on atleast you can save your time.Now we have a lot of other options to play casinos or do bettings.
On september i made a deposit,amount got debited from my account but its not credited to my gaming account.I tried several times to get it back.But after realising that they dont have any intention to give it back i backed off.dear readers please take it as an advise.If you experiencing the same just move on atleast you can save your time.Now we have a lot of other options to play casinos or do bettings.
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arjun babu
02 January 2023
Comment from uk.trustpilot.com
I made a withdrawal on Friday 30th December and they have said the pay out is on or before today 3rd Jan. However when I went to view the withdrawal status now I cannot see the withdrawal transaction in my transaction history. I don’t know if it’s a tech issue or a scam. Never experienced a withdrawal history disappear from my account. Very bad
I made a withdrawal on Friday 30th December and they have said the pay out is on or before today 3rd Jan. However when I went to view the withdrawal status now I cannot see the withdrawal transaction in my transaction history. I don’t know if it’s a tech issue or a scam. Never experienced a withdrawal history disappear from my account. Very bad
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Palle ramesh
13 January 2023
Comment from uk.trustpilot.com
Still my deposit not credited everytime saying we didn't get feedback I upload in 2022 now 2023 also came still did not receive my you dont shame to say that word everytime we didn't receive feedback if you dont have capacity to run website then close your site sit in your house why are suffering people that believe you
Still my deposit not credited everytime saying we didn’t get feedback I upload in 2022 now 2023 also came still did not receive my you dont shame to say that word everytime we didn’t receive feedback if you dont have capacity to run website then close your site sit in your house why are suffering people that believe you