Betway PLAYER REVIEWS(5011)
Khaleel Shamkhede
02 January 2023
Comment from uk.trustpilot.com
Pathetic experience with Betway. Placed a free bet which ended up as a tie on moneyline. Instead of returning the bet as per their regulations they credit some random small amount into my account. Their live chat takes at least 2 hours to connect and there is no email facility. Dont bet on Betway.EDIT: Now live chat isn't connecting at all. There is officially no way to contact them. Worst site ever.
Amit Rane
02 January 2023
Comment from uk.trustpilot.com
horrible service joke 21 sept amt 500 deducted successfully not comes in betway betway also knows their deposit server is not proper works people money successfully deducted but they says we didn't received its almost 110 days still each n every day they says same thing our banking professor is working with high priority urgency give some time wait for feedback disgusting every time they say same thing even I can solve this in 1 hour all proof given still they r not working its almost 110 days paas they r still giving my money it's a joke frustration why people will play on betway don't deposit guys on betway ur money will always stucks n they will say same thing we didn't received our banker professor is working n they will say always same thing so it's better never deposit money otherwise they will frustrate u each day for ur own money
Piku Piku
02 January 2023
Comment from uk.trustpilot.com
Rishav900 is my username I make deposit of rs 507 I send deposit proof many time they didn't reply my mail and when I contact with live chat they tell wait you got a reply from betway side but till now no response
Viswanadha raju Mudunuri
01 January 2023
Comment from uk.trustpilot.com
Lost a lot of money!I have lost lot of money.When we loose they dont have any problem. However if we start winning money they will start blocking our account or self exclude us from using the account. Guys don't play in casino's you will only loose.
Andy khalaf
01 January 2023
Comment from uk.trustpilot.com
I cashed out £320 but only received £20 the reason Betway gave me was that I did not use my card, I used my mother’s card if that is the case than they can refund all the deposits I did on my Betway account as I was using my mothers card with her approval I used her card and slso bank tranfer like u said in your email u couldn’t pay my winnings as it wasn’t my card well u can now refund the whole of the deposits on my Betway account apart from £10 which was my card that I used u can get your management department to check the bank tranfer is in my mum name. Betway finds excuses not to pay out money. Going yo forward you my mothers bank statements showing the deposit was from her bank by email
Sameuser
01 January 2023
Comment from uk.trustpilot.com
Prize wheel on betway...well what can I say except that it's proper fixed. So you spin the wheel, you've got 7 chances out of 8 to win something and 1 chance to fall on "lose". Well I played about a hundred times and guess what? I always "lose". What a joke hahaha ? what are the probabilities if it's not fixed? Complete cwap company.
NISIL HANIF
31 December 2022
Comment from uk.trustpilot.com
Signed up on 21st Nov and deposited 2000 INR through UPI, but the money did not credit my player acc but has gone out of my bank.Live Chat - confirmed that the payment was pending at their end and asked me to email a screen shot which I did, since then I have not had a reply and Live Chat defaults to their annoying pointless robot assistant. I have asked the bank to investigate !!! Their investigation never ends. Day 40 asking for my moneySort it out Betway !!
Andy khalaf
31 December 2022
Comment from uk.trustpilot.com
I would like my whole winnings which is rightfully mine as I won it(£320) eventually Betway got back to me and offered me £20 saying the money I won was not my card. This site is a joke the worst site ever , don’t waste your money on Betway , I thought out of good gesture they would pay my whole money, am going to get in touch with trading standard to check this site out , am not the only one that they owe money too must be thousands of customers.
balachandran support
31 December 2022
Comment from uk.trustpilot.com
It's complicated 20days still they didn't solve my problem. I lost my hope cz I withdraw 12th December 50000rs still it's not credited on my account. They not responding about my. Money I think they are cheating
Wesley
30 December 2022
Comment from uk.trustpilot.com
I won £70 on the 25th dec decided to withdraw it, and that’s where problem lies. I knew it took a couple of days to go through so waited until the 27 went on to the automated question site and all you get is “is this working for you!!” No it doesn’t because nobody ever gets back to you. Joke of a site
CANUCK_O X
30 December 2022
Comment from uk.trustpilot.com
This is by far the worst customer service I have ever experienced I have been trying for 3 days now to get in contact with someone as to why my funds weren't added back into my account when a single bet I made was voided. You try calling the phone number, and it says it's no longer in service. How the hell do you put a phone number on your site but not have it in service. Every time I go into live chat trying to speak with someone I get put into a queue and I've sat in it for over 12hrs. I've manage to get down to number 1 but I have never been able to actually speak to someone. DO NOT USE THIS SITE. They're nothing but a bunch of crooks that like to take your money but don't give any help when you have issues with their site. Absolute worst gambling site I have ever used.
Toogie
30 December 2022
Comment from uk.trustpilot.com
The contact phone number is no longer in service and the live chat has a wait of over one hour and then you get disconnected without speaking to an agent. You cannot get anything resolved and your bonus bet tokens for Sports will never load. This site is a sham I do not recommend it
MRSAEEDSHAKIR
30 December 2022
Comment from uk.trustpilot.com
Signed up on 21st Dec and deposited £100 through Paypal the money did not credit my player acc but has gone out of my bank.Live Chat - confirmed that the payment was pending at their end and asked me to email a screen shot which I did, since then I have not had a reply and Live Chat defaults to their annoying pointless robot assistant. I have asked the bank to investigate !!! Sort it out Betway !!
dhananjaya gopi
30 December 2022
Comment from uk.trustpilot.com
I had deposited an amount of rs. 7900 on 01/12/2022 till now it didn't get back to my betway account .. I had reported betway and provided the transaction I'd also and bank statement also to them .. till now I didn't get back my deposited amount back to my betway ... The betway is not at all serving better to their trustful customers iam one of the long and trustful customer to betway ... I need my deposit back to continue in betway Account I'd : dhananjaya66Phone pay Trasaction id :T2212012237171371072473Utr Id :233587863780... What else I need to provide to them I'm tired please betway give me my deposit money back
Andy khalaf
30 December 2022
Comment from uk.trustpilot.com
I withdrew £320 on 26th December and am still awaiting for the funds to reach my bank account, been in touch 4 times by email and no reply, been in touch by web chat 4 times and they say they will look into it, am still waiting for what rightfully mine, hope to hear from them soon
David
30 December 2022
Comment from uk.trustpilot.com
Well I go into day 8 still waiting to be refunded my deposit which I was told was unsuccessful. Been taken from my bank tho and guess what not been refunded. Get told there finance team are working around the clock to solve the issue and to wait for feedback 8 DAYS! 8 DAYS AND THE ONLY TIME I GET FEEDBACK IS WHEN I MYSELF GET BACK IN TOUCH FOR ANSWERS Betway this is a disgrace
Emile
29 December 2022
Comment from uk.trustpilot.com
Hello,I won a bet on the 2d of December and after more than 25 days, I still did not get my money.They said I had to change the withdrawal method as I first used the card I used to make the transfer to pay my bet. I then communicated my id and my bank statement (which is not legal) and nothing was done.I am in contact with the chat every day.Emails are not read, commitments taken into the chat are not respected. Should I take legal actions????My username is mrtazeroualti
donna dunnett
29 December 2022
Comment from uk.trustpilot.com
On Dec 23,2022 I had 3 separate withdrawl requests totalling 370.00. I was gaming on betway.com while visiting family in another province..that is I live in ontario canada but visiting nova scotia Canada. I recieved email stating there were issues with withdraw request even though times prior I always used interac e transfer and none of my info has changed interns of mail or bank acct. Following this and way too many times waiting on live chat as my account is now locked and after speaking to several chat agents I get the response they are escalating the query. This was suppose to happen late last week and as of yesterday I recieved same response and no resolution or my money. My account remains locked and they don't have any alternate contacts as emailing them is useless. I want my cash!
Jacob Bergeron
29 December 2022
Comment from uk.trustpilot.com
What a foolish business move. You are unable to ask for their assistance. Don't go up to them. Send For Tune Group LLC the whole of your investment . Dealing with them, as I have, will undoubtedly be very beneficial to you because they are the best.
Graham Miller
29 December 2022
Comment from uk.trustpilot.com
No customer support!!!Forgot login details, forgot login details does not send an email to reset.Phone number just hangs up and blames Covid 19.Live chat involves talking to a useless robot that doesn’t help.
bahjat
29 December 2022
Comment from uk.trustpilot.com
They have the worse automated live-chat known to man! I ask it a question, it gives me a random answer and then it just asks was this helpful "Yes" or "Go back". You've just given me incorrect information. Ofcourse it was not helpful. You cannot talk to a real person anywhere
Golden
29 December 2022
Comment from uk.trustpilot.com
Betway is a scam . Please avoid them. I won a total of $400, withdrew $300 while leaving $100 to rebet. The withdrawal eventually came into my account but missing $100. I spoke to a rep named Ricardo who is suggesting that I owe Betway a debt due to cancelled transactions. Why on earth will i cancel a transaction intended to be withdrawn into my account . There is no proof of that and this was the message on the app with withdrawal ID number and date 27 Dec 2022 05:12273363527There is no physical way to cancel a pending transaction with any bank app and they know this. Why did I receive only $200 of $300?
Piku Piku
28 December 2022
Comment from uk.trustpilot.com
I make deposit of 507 rs but they are telling that I send money another one and I also send my all deposit proof but still now no reply from betway side totally waste of time in this website
Vinay Kumar A R
28 December 2022
Comment from uk.trustpilot.com
I made a deposited amount 1000rs 3 times through UPI banking 1 week ago but the amount is not credited yet I contact their costumer care and made me wait for 2 hours and they are saying they can't found the transaction and ask me proof I also sent the proof but their is nothing I waited for long and complaint please resolve my issue
Clive Coventry
28 December 2022
Comment from uk.trustpilot.com
Where is my money? I have 400.50 to withdraw and it’s disappeared! I deposited 100 pounds it’s gone!!! I will have to go through trading standards as it’s theft! My username is clivecov92 I want my money back!!
Palle ramesh
28 December 2022
Comment from uk.trustpilot.com
My deposit 5000 still not credited I am upload in 2022 and now 2023 also coming still not credited this is very shame you dont have to power to run website then close that why mental harassment to costumers
Darren Angela Speight
28 December 2022
Comment from uk.trustpilot.com
Yes yet another online casino using rigged rng slots . Please avoid giving your money to these corrupt greedy people they deserve nothing . These slots are 100percent rigged. Let’s not forget Betway paid a £408,000 fine this year for advertising issues involving children . They will not get another penny from me
Megha
28 December 2022
Comment from uk.trustpilot.com
HORRIBLE! I MEAN HORRIBLE!I’m owed 10000 INR and they claimed to have “paid it”. I called all my bank accounts and asked if there’s any pending transactions or anything that’s being held back and none.They don’t respond to emails, they give you no reassurance and trust me, it’s the hardest thing getting your money.I lost thousands and when I finally withdraw my money I don’t get it.On a daily basis I connect with there customer chat and twitter support team and they just ask me to wait as operational team and payment team is working and my issue is in queue, it's been about one month and still no resolution. HORRIBLE
balachandran support
28 December 2022
Comment from uk.trustpilot.com
Your Account Reference Number:0001754004999I have tired on betway, I think they are not giving my withdraw money I have withdraw 12th December still it's not credited I don't know what to do needful Hi G Balachandran,Account: Balachandran867This is to inform you that we’ve settled your outstanding NetBanking returns with your most recent withdrawal of ₹ 50 000.Your current outstanding NetBanking returns are ₹ 0.00.To avoid further returns, we suggest you check out our FAQ page for other depositing options available to you.I think they are cheating on me
Matt
27 December 2022
Comment from uk.trustpilot.com
Hi I am Monkey121179 I went to log in today amd says I am self excluded but I have not done any such a thing I have tried all methods on contact and nothing back I still have money on my account
Mate Punčikar
27 December 2022
Comment from uk.trustpilot.com
Hello, Dont bet on Betway, they locked my account becouse they say i didnt send good proof of adress. I have tried multiple times to send diferent proofs and nothing. I have there 300€ for withdraw and now i cant even log in. They are thieves, i have friends who also have problems with them. DONT BET THERE!!!
balachandran support
26 December 2022
Comment from uk.trustpilot.com
Withdraw issues no one can respond It's very poor service & support I have withdraw my money on 12th December still I didn't get my account They said we are settled ur outstanding return but still I didn't get my moneyThen whom ask.....????And customer service is very worst supporting I think this is cheating on people's
Jyotiranjan Das
26 December 2022
Comment from uk.trustpilot.com
I Have Deposite INR 1600 ON DATED 10 NOVEMBER 2022 THE DEPOSIT NOT CREDITED TO MY WALLET TILL NOW I TALK WITH COUSTOMER SERVICES THEY TELL YOUR QUERY IS SLOVE AS SOON AS POSIBLE LATS CONVERSITION DATE WITH COUSTOMER SERVICE IS 23 DECEMBER 2022 BUT NO SOLUTION ONLY FAKE EMAIL SEND BY BETWAY EMIL SERIVCE VERY BAD SERVICE IF YOU NOT RETURN MY MONEY U CAN TELL ME WHY YOUR SERVICE BOY TELL ME YOUR MONEY IS CREDITED TOO WALLET UTS TAKE MORE THEN 46 DAYS
Hatebedvay
26 December 2022
Comment from uk.trustpilot.com
Prize wheel on betway...well what can I say except that it's proper fixed. So you spin the wheel, you've got 7 chances out of 8 to win something and 1 chance to fall on "lose". Well I played about a hundred times and guess what? I always "lose". What a joke hahaha ? what are the probabilities if it's not fixed? Complete cwap company.
Amit Rane
26 December 2022
Comment from uk.trustpilot.com
21 sept amt 500 deposit deducted successfully not comes in betway n they also know very well all proof given they always say same thing out banker professor is working with high priority or urgency plz wait for some time for feedback n now it's 100 days completed what means high priority urgency
Атанас Колипатков
26 December 2022
Comment from uk.trustpilot.com
What a failed business venture. You are unable to enlist their assistance. Avoid participating in this activity. Send all your funds to For- tune- Group- LLC-. You will undoubtedly gain tremendously, investing with them like I have over the years.
Abdulwahid Hatimy
26 December 2022
Comment from uk.trustpilot.com
HORRIBLE! I MEAN HORRIBLE!I’m owed $3925 and they claimed to have “paid it”. I called all my bank accounts and asked if there’s any pending transactions or anything that’s being held back and none. They don’t respond to emails, they give you no reassurance and trust me, it’s the hardest thing getting your money. I lost thousands and when I finally withdraw my money I don’t get it. HORRIBLE
Kaz
25 December 2022
Comment from uk.trustpilot.com
Deposit, deposit, deposit not possible to actually win anything on this site or will give you a small win to start then take it straight back. Not had a win to be able to withdraw but judging by the other reviews wouldn’t be able to withdraw if I did!
Keiron Lemar
25 December 2022
Comment from uk.trustpilot.com
After joining for the first time last night. I lost £430 in one go on the Bass fishing game. In total due to small reel wins. I span £727 worth of spins on £1 per play and did not hit a bonus once. By far the worst site I have ever played on. DO NOT BE TEMPTED!
balachandran support
25 December 2022
Comment from uk.trustpilot.com
My betway username Balachandran867 I have withdraw 12th December still I didn't get my money what the he'll it's going on And Customer support is poor service it's more than 3 hours required
Akash Kumar Singh
25 December 2022
Comment from uk.trustpilot.com
My Betway ID - it75318 It's excluded 2 years ago. I am now continuously sending them email to unblock. It's now 15 days and still not getting single response.
jonathan guite
24 December 2022
Comment from uk.trustpilot.com
Last night I won a sports bet for £758.35 and promptly withdrew £600.When I checked the status of this today the withdrawal is not even showing on my transaction history. It has completely disappeared and the money has gone from my betting account. As this company is still claiming covid 19 is preventing it having a customer service phone line (what a joke that is!) there is only an automated live chat that does not help me at all! I am supposedly a ‘priority’ customer for Betway but I can’t even speak to anyone to get this resolved. Very disappointed!
Santhosh
24 December 2022
Comment from uk.trustpilot.com
whats the update on my money ?you cheaters still you guys haven’t got the feedback from banking team its been more than 26days , your agents dont have anything to say from 1st day till today they have only one thing to say feedback is not provided , you cheaters after giving proof of everything still you guys didn’t refunded my money.... Shame of ur team. I want my money refund it.
Bock Sandy
24 December 2022
Comment from uk.trustpilot.com
Hello. I wrote my complain about this site not paying me my winnings. Within a day i had a friendly message asking me for more details so they could make it right and they would get back to me.
Sumit Bhandari
24 December 2022
Comment from uk.trustpilot.com
whats the update on my money ?you cheaters still you guys haven’t got the feedback from banking team its been more than 20days , your agents dont have anything to say from 1st day till today they have only one thing to say feedback is not provided , you cheaters after giving proof of everything still you guys didn’t refunded my money cheaters cheaters cheaters!!!
Amit Rane
24 December 2022
Comment from uk.trustpilot.com
21 September amt 500 deducted not comes in betway betway know very well their deposit server never works properly always money stucks all proof given still 3 months gone always same thing our banker professor is working on give some time this going from 3 months they r still solving even I can solve this in 1 hour .....this never happens in other app so frustrating if we play on betway we never play just chat with them all days for ur deposit dats it we don't have any other work they r not working professionally
Meinardo Bernas
24 December 2022
Comment from uk.trustpilot.com
Hi! need to follow-up my withdrawal request last Dec. 18, 2022 ( $500 ) bucks transaction no# 784855 Username: betway_69 until now I did not received my money almost a week now got no message from my phone or email. I'm very disappointed this company.
Jyotiranjan Das
23 December 2022
Comment from uk.trustpilot.com
It's a Very Fake App , I have A Deposite Of INR 1600 Rs But Money Not Added To Wallet it's taken More Then 42 Days deposit Date 10.11.2022 I Will Contact Coustomer Service more Then 50 Times but No Solution and Mail More Then 50 Time There Is No Solution Very Fake Application this is .
David
23 December 2022
Comment from uk.trustpilot.com
Had no problems until I had to reopen my account due to having to show income regarding deposit limitations. Since then any deposit I make won’t go straight into my account last one took a week to finally show up. My recent one I’ve been told has been rejected and should be returned to my bank in 2-3 days so guess I have to wait not knowing why this happened as live chat don’t know. The money as it stands has been taken pending from my bank awaiting Betway to accept. Let’s see how long this takes to either be paid in or returned what a joke ?
Robbie C.
02 January 2023
Comment from uk.trustpilot.com
As somebody said their prizewheel game is rigged ? "you didn't win this time". No I didn't. No more than the time before or the time before or the time before. And I won't win next time or the time after or the time after.How are they allowed by law to trick customers with fake games is beyond me. Hope these con artists will shut down soon.
As somebody said their prizewheel game is rigged ? “you didn’t win this time”. No I didn’t. No more than the time before or the time before or the time before. And I won’t win next time or the time after or the time after.How are they allowed by law to trick customers with fake games is beyond me. Hope these con artists will shut down soon.