Betway PLAYER REVIEWS(5011)
George
22 December 2022
Comment from uk.trustpilot.com
As others pointed out, good luck with getting your withdrawals. It's been almost a week that all my withdrawal options have been rejected one by one for reasons that I never encountered with any other company. It seems a very shady business, and I would stay away. If I don't get my withdrawal soon after my 3rd and final attempt, I'll talk to my lawyer.
Amit Rane
22 December 2022
Comment from uk.trustpilot.com
about my exp I playing betway from 5 to 7 years I love betway n service they give many promotions also n very genuine app they give withdrawal what ever amount sometime fast sometimes few days take for withdrawal but it's fine but they give 200% many people says not giving withdrawal den their acc is not verified I love betway genuine app
Marie
22 December 2022
Comment from uk.trustpilot.com
Stay away from this company I have spent £746 and got nothing back got a couple bonus spins and won nothing it’s shocking and disgusting how there scamming people I will be taking this further and getting my money back
Sofia Rustico
22 December 2022
Comment from uk.trustpilot.com
Don’t trust this company. And they will reply to your review claiming they have messaged you privately like they have and they care? Stay away, don’t use this betting agency. They will take your money and say you haven’t placed any bets. They make up an excuse to why money can’t be withdrawn.
Eileen Leighton
21 December 2022
Comment from uk.trustpilot.com
Joined this Casino two days ago. Worse decision of my life. These are the worse slots I've ever had the misfortune to play on. The RTP is disgusting. Half the games don't even display an RTP so you know they're just doing their own this. It's impossible to bonus most of the games. I had 12 respin bonus chances on big bass. Not one landed. Never seen the likes before. I've had 4 1x payouts. Do not play slots here. Account will be closed once my football bet finishes.
Betwayfraudsters
21 December 2022
Comment from uk.trustpilot.com
Prize wheel on betway...well what can I say except that it's proper fixed. So you spin the wheel, you've got 7 chances out of 8 to win something and 1 chance to fall on "lose". Well I played about a hundred times and guess what? I always "lose". What a joke hahaha ? what are the probabilities if it's not fixed? Complete cwap company.
Nashira Chavez
21 December 2022
Comment from uk.trustpilot.com
Tener cuidado, nunca me habian estafado en mi cara, no hay nadie que los regule, te bloquean la cuenta para no pagarte, habia enviado mi documentacion, todos los documentos fueron aprobados por soporte, solo estaba pendiente el retiro por parte del area de pagos, pasaron 6 dias y nunca me pagaron, y hoy me bloquearon la cuenta sin ninguna razon solo para no pagarte. Be careful, they have never scammed me to my face, there is no one to regulate them, they will block your account so as not to pay you, I had sent my documentation, all the documents were approved by support, only the withdrawal by the payment area was pending , 6 days passed and they never paid me, and today I blocked my account for no reason just to not pay you.
Umesh
21 December 2022
Comment from uk.trustpilot.com
Hi lost 15 day I have lot of problems why are u doing like that ill deposit 1000are 2000 no issue going to smooth but above 5k I'll deposit ther is lit and lot of issue list 16 days before I'll deposit 5k but till not added otherwise 5 days before withdrawal issues now login issues why are u doing like already I'll lose 5lak above not try to get dome money nis ur are doing very bad please rectify my all problems right now otherwise iam going all world websites given reviews sorry please help me
Jayne
21 December 2022
Comment from uk.trustpilot.com
Account name Jayne9000… Deposited and won over £1000. Had a email too say my account was verified so i played on. 3days went and still no withdrawal. So contacted chat. Was asked too send passport and proof of address which were both accepted. Im still waiting on my withdrawal because there is still a review of my account which is ridiculous after doing everything they said. Withdrawal takes no more than 4-12 hours and im now on day 8. They are an absolute joke and i would recommend everyone avoid this bookmaker.
Omkar tattoo studio
21 December 2022
Comment from uk.trustpilot.com
I have deposited amount of 500 by UPI idi Manish Kumar at 9 dec still my amount is not received to my account ..and by today 21 dec i deposit again 1900 by UPI idi to Aster service ...still i didn't get my amount to my account ..suhi12 ... Plz kindly check and resolve my issue
Matt Trybuch
21 December 2022
Comment from uk.trustpilot.com
I have waited in the chat support queue today for 7 hours, Finally to get to 1 and to never get through and the website dropping me from the queue. I deposited money and then doubled it, only after I doubled it did the app put me to zero with an email saying my name didn’t match on the deposit method. I want my money back.
Cecil Morrison
20 December 2022
Comment from uk.trustpilot.com
This has got to be the worst place to play Casino Slots.The sportsbook I like but omg what horrendous gameplay for slots. Worst odds ever.I dont think I believe this place has winners with the inconsistent gameplay Im dealing with on here.
Mason Percival
20 December 2022
Comment from uk.trustpilot.com
Absolutely disgusting I have spent £466 on this site and won absolutely nothing back I literally got some free spins from them games and payed out £30 they are scammers and I will be raising a dispute with my bank to get every single penny back I have been scammed don’t play !!!!
Varun Ahuja
20 December 2022
Comment from uk.trustpilot.com
Betway Asked Me To Forward My Bank Statement (Deposit Proofs) so they can process my transfer 3 days ago.I submitted them everything (payment screenshots) + bank statement instantly..It's been 4 days i haven't got a reply from them ; despite asking them.Please it's a humble request to reverse my money back to my bank account.I transferred 35000 INR to Varun_281099 and 15000 INR to freedom_tracks99 successful.Please it's a humble request
Sofia Rustico
20 December 2022
Comment from uk.trustpilot.com
Please report this company to trading standards. They have the power to take them to court, essentially close them down. Please report to them go on trading standard website…Absolute joke. They claimed that I didn’t even place a bet? and all of a sudden they didn’t know their systems,And regardless of evidence and when I emailed they replied with we no longer use this email ?
Keri
20 December 2022
Comment from uk.trustpilot.com
My withdrawal has been pending for 26days or more. Although additional info was requested here and I gave it, nothing was actually done to help me receive my payment. On multiple occasions I talked with live chat support who said “you will see the withdrawal in your bank in 24hrs…next 36hrs…next 36-48hrs” Yet I’m still waiting. I don’t understand.
Nitin Yadav
20 December 2022
Comment from uk.trustpilot.com
My username is nitiny4891 and i made a withdrawal request of 34500 INR 8 days back. On asking customer support for the tentative time for the withdrawal amount to reflect in my bank account they tricked me and framed as if i am relying on betway money for my personal expenses and self excluded my account. Now i am not sure if i am going to receive my withdrawal money back.
SIVA
19 December 2022
Comment from uk.trustpilot.com
Hi,I had a deposit of 20000 INR through UPI on 23rd Nov 2022. The deposit was neither credited to betway nor refunded to bank. From the first day i am following up they just update banking team is reviewing it..Being such a giant organisation they are verifying them so long.One day when i reached support they said we received feedback pls provide transid,amount and date you did it. After that they said it will be credited by eod. Again today they are saying it is under review. i see some conspiracy like to loot our money. I will update status here after 2days here.IF SOMETHING IS DONE THAN ITS GOOD FOR ALL. ELSE LET ALL OF US WHO LOST THE MONEY WILL JOIN IN ONE GROUP AND PROCEED WHAT SHOULD BE DONE IN INDIA FOR THEM TO LOOT INDIAN MONEY.
Brian Vengaroo
19 December 2022
Comment from uk.trustpilot.com
Worst experience ever. Deposits in few seconds but never received my withdrawal. They said they can't transfer funds on the same credit card I've used to deposit... User( Mauritianguy)
Tomow
19 December 2022
Comment from uk.trustpilot.com
Withdrew money on Saturday but it hasn’t even appeared as pending , there is no status so looks like the withdrawal never even happened. I am starting to worry that it’s never going to appear never mind get to me before Christmas as I was hoping for. Spoke to someone on chat but they fobbed me off with “it’s the weekend so you’ll see progress on Monday”. Hoping they get it sorted soon, but looking at other reviews I’m not so sure!
Varun Ahuja
19 December 2022
Comment from uk.trustpilot.com
On 1st Dec , 2022 ; i deposited 35 000 INR via UPI to my betway account - Varun281099 and on 2nd Dec ' 22 i deposited 15 000 INR via UPI to my account - freedom_tracks99.So as per their policy , UPI transaction / deposits took within 2 - 24 hrs to get reflected.Now it's been more than 15 days , still haven't received a official confirmation about the deposited funds or why it took so late..On being asked, they are clueless and the support team is trained perfect to run through the circles..Totally pathetic and unsatisfactory , never trust betway.So as per the policy , they
Ryan Pharaoh
19 December 2022
Comment from uk.trustpilot.com
I have tried to withdrawal my funds from my betway account for weeks. On the site, it clearly states up to 3 business days once payment is processed but I still have not received my withdrawal. It's sad because it's almost Christmas and i'm worried my money won't arrive by then. The customer support system is really bad. The only way is the live chat but even then, I tried them everyday for the last week but no one has responded to me or got to me even though it says the i'm "next in line". Betway Team , please respond and fix this issue ASAP. my username is rtanious
Ngoako Ramalepe
19 December 2022
Comment from uk.trustpilot.com
From the day the worldcup tournament had started I knew Argentina was winning. I literally saved up my last cents for the finale match for Argentina ?? win. I couldn't have chosen a fraud server like Betway to place my bet.Argentina won but Betway says it's a draw selection because of the 90minutes BS, we all know that WC's finals don't end in a flipping draw. Let's alone the system was giving badgate messages during the match, I tried the cashout option when it was 2:0 but ofcos Betway had a strategy to scam people by manipulating the server. I'm beyond frustrated by this fraud of a company ??????????????? it's going to be a tough December???
chaithanya ravisankar
18 December 2022
Comment from uk.trustpilot.com
Hi Team,I have a good experience. I di play responsible gambling with minimal deposit I made a deposit of 20000inr on 23rd November 2022 but it was not credited neither into bank nor betway. Every day banking team Is reviewing it.Username chaituit. Send statement all needed can you resolve this
Sarz
18 December 2022
Comment from uk.trustpilot.com
UThe biggest con of using this bookie is the customer support. Just avoid it if the customer support is the need for you.My username (satishraju27) - It’s been over a year since I have self excluded, I have tried all my ways to reinstate the account, even their support email has not responded back to my query ever. Their chat support takes more than 2 hours to connect. Infact, they have not shown any improvement on customer support for years now. Just avoid this bookie.
Pam
18 December 2022
Comment from uk.trustpilot.com
Ive been waiting for a password to deposit my money for over a month now. What a scam i was in queue so many times and each time they say we will revert this to our payments team. But still nothing has been sent. They certainly dont take care of their customers
Balaji R
18 December 2022
Comment from uk.trustpilot.com
My three time UPI deposit amount, Rs,1500,Rs,1480,Rs, 500 not credited my betway account i registered complaint throw email I submit all proof many time I chat with customer service, customer service anent say wait for 17 days but still 1 month going not response worst service betway
Nitish Taneja
17 December 2022
Comment from uk.trustpilot.com
Deposit not reflected till now from 1stdec2022 INR2710 NO RESPOSE FROM TEAM plz hlp me trustpilot team its vry frustrating now nobody response me
gtpaul
17 December 2022
Comment from uk.trustpilot.com
Having problems withdrawing from account.It is still stuck in the system and its impossible to get hold of live chat (your stuck in an endless queue and then after hours of waiting you get an automated bot)I just want my withdrawals paid or some answers etc.I can see why people go on ask gamblers website to log complaints as there is no other way etc.My user name is gtpaul69 if there are any betway staff reading this, thanks
Steve
16 December 2022
Comment from uk.trustpilot.com
I have only ever used trustpilot twice in my life and both times its for Betway bad experiences.......a withdrawal made on Tuesday at 6pm has still not been processed by them at 9am on Friday morning, reason given.....There isnt one. Look for people like me who bet on horses and sport and just want an easy time and to get their money after they make a withdrawal just use Betfair, Hills or Paddys its just so much less hassle and time out of your life. Before anyone thinks its docs, they are all sent and passed years ago, they have told me twice on livechat no reason.....just use someone else trust me
aseyuje serujjj
16 December 2022
Comment from uk.trustpilot.com
This company has THE SLOWEST WITHDRAWAL TIMES OF ALL COMPANIES. It takes MORE THAN 2 weeks to get the money to your bank account, which kills the satisfaction of the winning.AVOID AVOID AVOID.I am still waiting for the money they owe me.With Bet365 i get the money in 2 hours. With PariMatch i get the money for 2-6 hours.BUT HERE YOU HAVE TO WAIT A WHOLE WEEK BEFORE THE MONEY GET TO YOUR BANK ACCOUNT.AVOID!!!!
Anjan Kumar
16 December 2022
Comment from uk.trustpilot.com
Hello I m anjan kumar playing on betway since may2022. My player id is realanjan.I have regularly deposited and withdrawal on betway but now dialogue box is showing that account is not verified. I have uploaded driving licence and bank statement but account still not verified. This is very unfortunate that service is slow and poor
Ray
16 December 2022
Comment from uk.trustpilot.com
Believe the reviews. DO NOT open an account with these guys if you wish to play casino. Regulated by themselves and limited to very low payouts. IBAS should be on you lot like a tramp on a sandwich. You are an insult to the industry. Your life expectancy is limited by your utter greed !! You have been warned.
aseyuje serujjj
15 December 2022
Comment from uk.trustpilot.com
WITHDRAWAL TIMES MORE THAN 5 DAYS. GUYS NEVER BET HERE AS WHEN YOU WITHDRAW MONEY IT WILL TAKE A WHOLE WEEK FOR THEM TO REFLECT ON YOUR BANK ACCOUNT. IN BET365 I GET THE MONEY IN UNDER 15 MINUTES. HERE I HAVE TO WAIT DAYS.AVOID!!!
Sumit Bhandari
15 December 2022
Comment from uk.trustpilot.com
Still no reply at all and still the agent is advising that payment team is looking into it ,from 3rd of Decemeber and today is 15th of december still they haven’t got anything still and its been 5days betway had put mailsaying Hi SumitUsername: SumitBhandaryThank you for contacting Betway support. With regards to your deposit of 2,200INR made on the 3rd December. We have escalated your bank statement to our banking team for further review. Please allow time for our banking team to look into your query.You are more than welcome to come back onto chat after 48 hours for an update on your deposit. Should you require any further assistance, please do not hesitate to contact us. Kind RegardsbThey fool the people nothing else such a pathetic so called team
Josh Michaluk
15 December 2022
Comment from uk.trustpilot.com
Crashes and they take your bets. Happened twice and they have a “policy” that if you get “disconnected” then they keep your bet. Very convenient for them. Do not trust this app!!
Varun Ahuja
15 December 2022
Comment from uk.trustpilot.com
So guys ; lemme be real honest.Honestly ; being a part of betway from the past 7 or 8 months.I now have lost the faith in betway as they came up betraying me.So on 1st Dec ' 22 ; i deposited 35000 INR to my betway account.And 15000 INR to my other account; Till Today ie 15 Dec ' 22 ; i haven't recieved a single confrontation from the team.That always ask to allow time to them in order to get a feedback.The guy intentionally blocked my accounts ; and till today i have no clue whether they are gonna return my money or not.So betway is not a trustworthy bookmaker now ; do think twice before getting your money into this.Also ; the customer support is pathetic.They don't care about the emotions or feelings of the person.All that betway care is about goddam money.So never invest a penny on betway; they are fraudsters.
Andrew Pritchard
15 December 2022
Comment from uk.trustpilot.com
Apparently they look into your credit history and put deposit amounts on that is ridiculous i work and get paid enough money to decide if i want to spend 50 pounds a month but when i try and deposit i have nothing but mither i need to send a code from my banking account total fuss will never use again and i recommend no one else does shocking site really bad
LiLy Forester
15 December 2022
Comment from uk.trustpilot.com
Your agents are totally unprofessional and your system tried to ignore my issue. I have to wait for so long to take my money back, and I tried to contact with your team so many times. The only answer is waiting or more terrible that they deleted my account when I tried to contact them without announcing. It does make sense. I just have a feeling betway are truly scam. Now I am still waiting my money without period.
Henry
15 December 2022
Comment from uk.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Edwin Titi
14 December 2022
Comment from uk.trustpilot.com
Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and withdraws low amount. Now it will take forever for people like me to withdraw something from betway and probably waste it here itselfEither way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.
Rahul Dandriyal
14 December 2022
Comment from uk.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Anwar
14 December 2022
Comment from uk.trustpilot.com
Joined Betway Sunday night lots of games and things to do. I won often ,lost on some games which is expected, i had some small wins and 2 decent wins , I withdraw 5times in last 48hrs and today all my winnings was paid to me. Thank you Betway, I love playing the games. Had lots if Fun. Recommended to my sister
Lisa
13 December 2022
Comment from uk.trustpilot.com
What can I say about Betway.com that hasn't been said on here already. Their customer support is horrendous, they only offer one form of contact and that is via live chat. No security questions when you contact them on chat, definitely a red flag.Wait for withdrawals with bated breath... It's been well over a week now since my withdrawal was 'processed' but not paid out. No resolutions provided, no escalations to payment, no reasons as to why. The best they can do is tell you to wait. At times I doubt if I'm even talking to a real person. It's a shame as the site is good but the lack of security and service is appalling. Gambling Commission should definitely look into this company.No private message??
Daniel
13 December 2022
Comment from uk.trustpilot.com
So many issues with the site I am an avid gambler and love using many different sites but considering the withdrawal timeframes and the fact I wasn't credited my super prize wheel spin Customer service is a joke btw do not put your money into here there's a good chance you may never get it back so with that in mind if I get my money back I won't be using the site anymore
Anupam Usharia
12 December 2022
Comment from uk.trustpilot.com
My 100000 INR in 2 transactions 50k each are still pending on betway where i have produced all the required documents for my verification.The transaction are now as old as 10th and 11th November Repectively. I trusted betway as a friend recommended but never knew i would be stuck this bad.I have mailed them multiple times and each mail is reverted in a s long as 3-4 days.Now they aremt even considering Police verified documents which are provided to them.I will highly recommend you guys not to play on this site.I have a really big amount stuck with them. On tellong them this amount is huge to me, they even banned my account under responsible gaming. This is a big scandal going on. If i am stuck like this, there would be many struggling with these guys.I am even planning to go through legal waya now.
Kevin Hoffmann
12 December 2022
Comment from uk.trustpilot.com
1 month waiting for a withdrawI´ve been waiting for over 1 month to withdraw my funds, and all I get is a message to wait more 48 hours, a tottaly ridiculous situation.
Joe
12 December 2022
Comment from uk.trustpilot.com
Really terrible customer support made a bank transfer which never reached my account and have shared the transaction id from my bank and even my bank statement which they will not use and I do not want them to have all of my private information. Terrible company go somewhere else they will not help.
Ganesh b
11 December 2022
Comment from uk.trustpilot.com
I deposited 5000 money on 6th December still now that money not credited in betway account. Chat representative team will tell that payment team was reviewing your ticket and there now timeframe to resolve the issue. There are big big scammers don't trap this betway
Wazwa Terna Peter
22 December 2022
Comment from uk.trustpilot.com
Am Peter, I registered account with betway after which i fund the account with 40000 Naira, after placing a bet I try to withdraw it bounce back so I chatted with an agent and they ask me to forward my payment slip and my account details, after forward my details I login into the account and the account was locked, so I chatted with an agent and they said they have approved my details so they review my account after the review is complete my account will be unlocked since December 14 no feedback so want account unlock so that I can withdraw my money.
Am Peter, I registered account with betway after which i fund the account with 40000 Naira, after placing a bet I try to withdraw it bounce back so I chatted with an agent and they ask me to forward my payment slip and my account details, after forward my details I login into the account and the account was locked, so I chatted with an agent and they said they have approved my details so they review my account after the review is complete my account will be unlocked since December 14 no feedback so want account unlock so that I can withdraw my money.