Betway PLAYER REVIEWS(5011)
Gani
07 October 2022
Comment from uk.trustpilot.com
After a 6 hour wait for chatting with customer support , I mailed managerbetway and Supportbetway my pending withdrawals and bank statement for one month which as a proof that I didnot received the funds , but no response from them.Noone monitoring the mail boxes and chatsI want no one to suffer like me in waiting for your own funds .It has been 30 days since I ade a withdrawal and no response from any one .I will not suggest this site due to self experience
Toni
07 October 2022
Comment from uk.trustpilot.com
Joke of a company. Made a deposit which has shown as left my bank. Has not shown in account. Impossible to contact them as their “live chat” is an automated bot. Upon asking “was this helpful” and not he answer being no it said “thanks” and closed the conversation.
Gani
06 October 2022
Comment from uk.trustpilot.com
No chat responds to your quieries and no mail response...All your hard earned money can't be withdrawnI made series of withdrawals on 17th Sept . I DIDNOT received my money yet.The chat is getting closed abruptlyI mailed the customer support twice but received no response.My username is matamganesh.
Tanvir
06 October 2022
Comment from uk.trustpilot.com
I have been using betway for a year and had no issues until they locked my account and took my money.i had 2 accounts.i did not know you can only have one.my account was locked with R20130 IN THE account.according to them my one account was supposed to be given back.after endless calls they keep dragging the situation and not give me any clear answer.there support team have not helped one bit.they just asked for time and never got back.they took my money and have never responded back.i was robbed of my money.completely unprotected knowing your money can be taken at any time.
Kumar
06 October 2022
Comment from uk.trustpilot.com
When I enquired about my withdrawal not paid yet, Their live chat asked the reason "why is it required" what ever reason you say..they will just close youraccount, they just needs a reason When I have all rights to ask my own funds, whats the point in asking!!!This betway is completely fraud and scamThey don't have intention to payback your funds
Sumit Bhandari
06 October 2022
Comment from uk.trustpilot.com
Why is it taking so much time to payAny particular reason or you guys are just fooling to the people it seems that you guys are more into marketing and promoting betway by giving huge amount of money to your ambassadorsInstead paying to them pay to your customers There is no issue for you guys to pay as i think its being done purposley only to harass Please deactivate your cheap live chat thing which never work after being in queue for 5-6 hours CHEATERS
Prateek Ummat
06 October 2022
Comment from uk.trustpilot.com
Request pending long waiting chat queues something is wrong with them as earlier withdrawal were happening Seems they have gone bankrupt Do not deposit single penny for now as no withdrawals are taking place Onther Netflix movie I think
Mohammed Azgar Ali M
06 October 2022
Comment from uk.trustpilot.com
This is totally fraud company, You will definitely loose your money. I have withdrawal pending of Rs 80000 from last 15 days and now they have blocked my account.I have already initiated Int. legal at betting corporation,Betway - You cant cheat people like this openly, I will sue you guys for sure.
Christopher Steele
06 October 2022
Comment from uk.trustpilot.com
I have had my Betway account for over one year. I never really take any promotions or anything, usually I do £10 accumulator bets on a Saturday.the other day I saw a 'Betway Boost' that looked interesting. I put £20 on the boost. It is the only boost or offer I have ever done.Immediately I received an email telling me I was no longer eligible for promotions, all because I took a single boost, in 12 months, that lost!
Anon
05 October 2022
Comment from uk.trustpilot.com
Scam. Have not payed me my money no way of getting in contact their email is suspended, live chat is an automated bot that cannot assist and no telephone number. What type of company is this?
Faham Haider
05 October 2022
Comment from uk.trustpilot.com
Never faced any issue with the company but suddenly their payment is delayed and I am frustrated that they are not giving any response. Waited for 6 hours for a chat but was still unable to get in touch with an executive. I am switching.
Dawn Boxall
05 October 2022
Comment from uk.trustpilot.com
I've been with betway a while now but hadn't been on it in months I won only 49 pounds but it usually goes in within 12 hours its not gone in there is no way to communicate with them live chat is just a bot emails arnt monitored phone number just cuts you off my user name is dawnb123
Michael
05 October 2022
Comment from uk.trustpilot.com
Happy to take money… when wanting to withdraw… they took forever to respond, eventually send me a verification link. So I did this… only to find my account is locked.And I had already verified my account when I opened it? What is wrong you
Rijo Jose K
05 October 2022
Comment from uk.trustpilot.com
I have been played multiple sports betting site experience.Compare to any other sports betting site, Betway is taking more time for withdraw.Minimum 1 week time.Also pure customer care service.
GrazziMan
04 October 2022
Comment from uk.trustpilot.com
Do not use this company….I have been waiting over a week for a refund of a deposit I made by debit card…. they have received the money but absolutely no urgency in returning it to me…. their live chat is completely useless and just fob u off with no resolution…. nobody answers ur emails and it is impossible to talk to anybody there. I will be making a complaint to the Gambling commission about this company … they should not be allowed to operate as the service is just not acceptable.
Luke
04 October 2022
Comment from uk.trustpilot.com
Took a deposit off me and not put the money onto my account balance, it shows its left my bank but its not in my account. No way of contacting them, no email, no phone number and when you click live chat option its just automated and gets you nowhere. Fraud of a company! Avoid at all costs
dhananjaya gopi
04 October 2022
Comment from uk.trustpilot.com
I HAD WITHDRAWN TOTAL OF 8 WITHDRAWLS FROM 26TH AND 28TH OF SEPTEMBER IT IS STILL MENTIONING THAT PROCESSING HAD COMPLETED BUT FUNDS TILL NOT REFLECTING TO MY BANK ACCOUNT .. I BELIEVE IN THE BETWAY SO SO MUCH AND IT IS TRUST WORTHY KINDLY RESOLVE AS TO PLAY AGAIN WITH CONFIDENCE
D Lorenzo
04 October 2022
Comment from uk.trustpilot.com
I have also deposited £100 and it has not shown in my account, I have emailed 3 different emails which then I received a message saying they are not actively monitored, I called a telephone number which again cut me off saying the same. I cannot believe how a regulated company has NO customer support, making it virtually impossible to contact. A disgrace I'm now £100 down and can't connect them.
keilen rooker
04 October 2022
Comment from uk.trustpilot.com
Horrible gambling site. Avoid at all costs as they will cheat and steal your money from you. When you try to contact anyone they will avoid you and end the chat. Do not use betway, use any other site. It disgusts me how scummy and gross they are.
Priyank
04 October 2022
Comment from uk.trustpilot.com
When I deposited I lost Rs 30000 then again I deposited I started wining,Later they stopped my account and withdrawals are pending total Rs 125000.There is no response on email or chat after waiting 4 hrs for chat the agent closed chat everytime.Total fraud looting people's money fraudsters.
Sammy Spudz
04 October 2022
Comment from uk.trustpilot.com
Constant withdrawal issues, something systematically wrong with this company and doubt they are telling people the full story. Possibly they are having financial difficulties given how hard it is for them to do basic payments?
Richard Downs
03 October 2022
Comment from uk.trustpilot.com
Been waiting 2 months to receive the money I withdrew. Sent all my details to validate account, which strangely they weren't bothered about when I deposited. Keep getting emails saying there looking into it but still no money forthcoming. Absolute horrific company to deal with and worst of all you can not talk to a human being.
Hardiksinh
03 October 2022
Comment from uk.trustpilot.com
Hi Betway Support,I have my 6 withdrawals pending since 26 Sep 2022, I shows fund has been released but not received yet into my account. Please find the details below:Withdrawal Ref: 1. 2652250602. 2652250903. 2652501064. 2653076505. 2653080206. 265329105 (Received 40K on 1st Oct 2022, Thank you Betway)Kindly look at above 5 withdrawals Betway Support team.I request you kindly look at this issue ASAP and Please do needful.I will update you all as soon as I receive other payments
Jonny m
03 October 2022
Comment from uk.trustpilot.com
Looks like we got 2 Betway workers on here,if you are light doesn't mean just because you haven't had trouble with them,lucky you lol ,but as you can see myself and hundreds more have had a nightmare with them
NIXON GEORGE
03 October 2022
Comment from uk.trustpilot.com
My 2 deposit got rejected on 19/09 and shared statement with the team.On 28th one got refunded and now they were asking for another statement for the refund of remaing one which made on same date.Actually they had it but they are not ready to escalate it.Also very much disappointing approach from the customer support too.They try to close the chat asap without a cosidering our 2 hour wait to reach there.I am not worried about refund now,but its too bad to treat a customer like this.
Reddy Dasharath
03 October 2022
Comment from uk.trustpilot.com
I Kept withdraw on 26th sep still it was not credited in my account.. it was showing processing completed but ur not doing paid.Please make it fast or.. give some response. There is no customer careSupport.worst experience facing right now.
Anupam kumar
03 October 2022
Comment from uk.trustpilot.com
Hi Betway team,To whomever it may concern, I am your regular customer since 3 years and are on very good terms with you. Please pay my last 2 withdrawal which has exceeded your payout time frame. The withdrawal activity happened long back.. All it says processing completed, fund released and sent for withdrawal. Please do it so that I can resume my actions at your website. Thank you.
Shawn
03 October 2022
Comment from uk.trustpilot.com
And judging by a lot of other recent posts, I’m not the only one.They also make it absolutely impossible for you to get in contact with them. No telephone contact number and just an automated live chat system, from which it is virtually impossible to speak to an actual human.I have now escalated this matter, as I would recommend everybody similarly affected do so. How any supposedly licensed betting company can get away with this behaviour is beyond me.
Kayla
03 October 2022
Comment from uk.trustpilot.com
One of my top favorites! It’s not my #1 but they do have quick & easy withdrawals & deposits. They don't just eat through your deposit, they give great back & fourth play. My favourite thing though is their promotions/bonuses. I love how you still get a percentage of a big win plus your deposit even though you didn’t meet the bonus playthrough requirement, which the requirements to turn bonus money into real cash that you can withdraw is so achievable anyways & not hard to meet like a lot of online casinos. So it’s great. #1 for bonuses for sure.
Deepak bhagi
03 October 2022
Comment from uk.trustpilot.com
They are just fraud ..they will give u a withdrawal for 1000/2000/3000Not more than tht..U will loose in lakhs and will not be able to take ur withdrawal..They are totally cheat......sale Inka imaan ek gareeb punter se bhi gaya guzra hai...mere 54000 kha gaye..14 din tak bolte rahe...some processing issue uske baad account blocked...hahaha chor hai madarxhod ke bacheInki ma chodunga ab mai
Ryan Skafi
03 October 2022
Comment from uk.trustpilot.com
My withdrawal card option pending for over 1 month despite providing all required documents, everytime contacting the call center same answer “it is under review my payment team”Also no answer on emails nor phone calls, had to close account as this looks too fraudulent
Santhosh Yerra
03 October 2022
Comment from uk.trustpilot.com
All it’s going well and good with my betway account, from last week there is no update on my account re-opening and also about funds which supposed credit in bank account it’s been more than 5 days which never used happened to me, please look into this high priority thank you
MrFloryn100
02 October 2022
Comment from uk.trustpilot.com
All games win, only Real Madrid to win with osasuna 1-0 for real osasuna to equalise in min 69 since there this f…s won’t allow you to cash out any penny, ..t company do not use it as it there to take your money
Prasoon katiyar
02 October 2022
Comment from uk.trustpilot.com
I have deposited money on 23 sept..it is more than a week..still not got deposit yet..I have sent every details of payment even bank statement..but nothing progress..now I have got one thing for sure..they are frauds..just cheating us ..beware guys of these betway fraudsters
jJohannes BalBin
02 October 2022
Comment from uk.trustpilot.com
Don't expect in return if they mess up your money! Escalated, review,wait for 48hours,we will contact you and Etc.this all parts of their excuses but in the end 0$00000$$0 results.betway fraud I accept it already.thanks and but no thanks.
Vicky Seth
02 October 2022
Comment from uk.trustpilot.com
I am withdraw my wining ammont but betway team not tasfer money in my account till time.I am deposit my betway account throw upi but not update till time i am send many mail but proper reply and i am chat customer care again not proper solution Guys please not use this app be care ful
Karthick Dev
02 October 2022
Comment from uk.trustpilot.com
Guy's please wait there is going on some withdrawal issues definitely your payment is credit in your account soon. I was discussed with betway team today don't believe the rumours.All is fine
Jonny m
02 October 2022
Comment from uk.trustpilot.com
Has anyone had any response from Betway yet ?because I haven't and its about 2 weeks now my 1st deposit was took from me and nit put in my account, with no reply,there is no doubt there's something dodgy going on,but how are they still running posting adds and sending emails about promotions it's sick,how hasn't anyone like the gcuk got involved?
Vladislavs Parols
02 October 2022
Comment from uk.trustpilot.com
Stole money and not cooperating. Be warned. Deposited £375. Bank confirmed payment went through and for 4 days balance has not updated. Betway useless and not doing anything saying just wait. Now have no option but to report as fraudulent transaction from Betway.
Ashok Kumar
01 October 2022
Comment from uk.trustpilot.com
I withdrawn my amount of 24000 on 20 sep 2022, but not credited to my account.. Customer support unavailable and chats will takes long wait and then it closes without solutions.. When will i get my withdrawls
routhu Prithvi
01 October 2022
Comment from uk.trustpilot.com
I am having a worst experience with betway as my account locked and i done the following procedure by submitting the required documents but there is no response from the team and the most irritating thing is that we cannot reach customer care and they are not at all responding to mails so after seeing lot of reviews i came to know that there are lot of things going sideways with betway as with lots of deposits they are locking the accounts and even after submission of documents they are not responding
Mohammed Azgar Ali M
01 October 2022
Comment from uk.trustpilot.com
Dear Betway Team,Pl. consider this as critical, I have raised withdrawal request on 24th and still its reflecting as process completed. Please priorities this else will have serious consequences as am willing to go for legal forum if it is not happening. Am waiting for your call and resolution.This is my second escalations, process my withdraw immediately
Karthik
01 October 2022
Comment from uk.trustpilot.com
I tired of waiting for my 1200 INR , it was in same status "funds have been released " but even after 5 days ,I didn't got money to my bank account, my first transaction was quick.Please resolve it then only I will give good review ...Username : kkallu
Miracle
01 October 2022
Comment from uk.trustpilot.com
2nd escalation. Already posted my experience and betway reached to me via private message. Shared my details to them to look into it. Post that again no reply. What's going on Betway? You guys are loosing brand reputation. Just resolve the issue.
saaqib dalwai
30 September 2022
Comment from uk.trustpilot.com
Dear betway Team,I have been playing with betway for huge amounts and long time.my withdrwal of 170000 is pending since 24/09/2022.I also said if swift is an issue transfer me through astropay.kindly advice if betway is a scam so that i dont go for future deposits wuth betway.kindly confirm immediately.
Abhishek Bandodkar
30 September 2022
Comment from uk.trustpilot.com
My withdrawal 265133528 shows processing completed since 24 sept when will the same be paid. The same has never happened before.I have been contacted by betway but still money is showing as processing, awaiting resolutionAmount - INR 3196
Zahid Ali
30 September 2022
Comment from uk.trustpilot.com
Betway Is Cheating With UsI Made A request of 49999 INR on dated 21 september 2022 already 10 days crossed fund not credited in my account even they block my account and giving so much excusesthese is fraud company
Jonny m
30 September 2022
Comment from uk.trustpilot.com
Feel sick I got to go on 1 star,guys seriously even if you been with them for a few years like me don't try and deposit on here please,they have took 2 deposits from me and not on my account,its been about 2 weeks altogether now and they have took everything away so you can't contact them,I've give up,there's streams going up on YouTube about them,so if anyone comes on here get your banking stuff of thier site,If anyone wants Prof of this I will post it on here,or just send me a message il show you
Dayanand Appaji
30 September 2022
Comment from uk.trustpilot.com
Honest? You should ask them this question Sir.Its our hard earned money.Why don't you question them.I appreciate if you stop them from everything because every one of us are suffering.I have the evidence.
Marissa De Guzman
07 October 2022
Comment from uk.trustpilot.com
There was nothing done to my withdrawal of £600. You only respond when posted on trustpilot review. Why have you no shame at all. You already gained a lot of money from me. I only win back a little and you don't pay it. That £600 is already worth a return ticket to see my dying dad. Betway please give me my money. I have already sent all clear copies of documents needed. Why are you not paying me. I terribly need that amount. It's a big thing for my survival. So please don't deny giving it to me. Please.....
There was nothing done to my withdrawal of £600. You only respond when posted on trustpilot review. Why have you no shame at all. You already gained a lot of money from me. I only win back a little and you don’t pay it. That £600 is already worth a return ticket to see my dying dad. Betway please give me my money. I have already sent all clear copies of documents needed. Why are you not paying me. I terribly need that amount. It’s a big thing for my survival. So please don’t deny giving it to me. Please…..