Betway PLAYER REVIEWS(5011)
UMESH BISHT
30 September 2022
Comment from uk.trustpilot.com
Betway is doing fraud. I have been made a withdrawal of rs 4000 on 20th september, 2022 and rs 6050 withdrawal on 27th spetember, 2022 but till now no withdrawal is reflected into my account. When i tried to contact their customer support on twitter the reply from betway's side was "Hello there. Our Payments Team have made us aware of a slight delay in the processing of withdrawals. We have our Team working on the matter to get this resolved as soon as possible. We do thank you for your patience and understanding during this time, and we can assure you that it will be resolved soon." And after that they didn't resolve my problem. Now they don't even do a reply to my querries. Now i am getting a feeling that betway is doing scam with indian customers.
Vinay GOUD KALALI
30 September 2022
Comment from uk.trustpilot.com
Betway is a big scam. Please be away to this company. You won't face any issue while deposit the money but while doing withdrawal betway agents tell you that they are facing technical issues to disburse the amount and they don't give your winning. Agents will say wait for next week, the same thing will continue again and again. It will take hardly 3 to 4 hours to reach betway contact support team as well. Betway is playing with the customers patience. They don't respond to your urgency, If you convey your emergency as well. There are so many applications like 10croc and 1x bet. These applications will release the funds 2 to 24 hrs.
DARREN
30 September 2022
Comment from uk.trustpilot.com
It would seem that it is becoming a very common issue . Betway take money however don’t pay out . Effectively leaving your status in proceeding . You try and get help but nothing happens . Most sites pay put within 2 hours . This has been over 72
Harsha
30 September 2022
Comment from uk.trustpilot.com
I have 6 withdrawals pending since 21st. Please look into it. Its very hard to contact live support.Edit: got an update saying withdrawal is processed and should reach within few days.
Sandeep
29 September 2022
Comment from uk.trustpilot.com
After stating my withdrawal issue, betway people contacted me via email saying that withdrawal process not successful due to Swift process,but right now am trying to contact them via live chat in waiting list is more than 300+ and not able connect to them.Betway people will not respond to me mails, I don't know when will my withdrawal amount will be processed ???It's been 10days not progress from you end.Kindly Waiting for solution to this as soon as possible.
SUSHIL GEHLOT
29 September 2022
Comment from uk.trustpilot.com
It is a Scam, Please keep away from this Website, there is another Betting apps and website which is Providing better service than Betway and that are genuine.my INR 1000 is still not credited to my Betway account which I have deposited on 8th Sep'2022 and I have withdrawn INR 7000 on 21st Sep'2022, that is also not credited to my bank account till date.This is totally a scam company, everyone be aware and keep away
Vipin Kashyap
29 September 2022
Comment from uk.trustpilot.com
Hello friends plz stop using betway because if you want to deposit they will do it working a minutes and if you want to withdraw than you have to wait to many days and now these days from September 2022 they become a scammer because they stop doing payment to indian customers . All the indian betway user have facing the same problem the payment stuck on processing complete after completing process the payment stuck and to be very honest they will not pay to their indian customers because they scammed us yes you read it right they scammed us . When you talk to their support first you have to wait for the 3 4 hours to chat with their support and after connecting with support all agents are saying the same ( issue will resolve as soon as possible and they don't have any time frame) Betway staff are theif
Ashvin Sharma
29 September 2022
Comment from uk.trustpilot.com
Dear All,Like you all my withdrawals has been stuck for 15 days now. It's at 3rd stage "Processing Completed " and Fund has been released but not received anything till date. Dear all I think we all should join or make WhatsApp group or make Telegram Channel. where we all can discuss and be ready with proof (e.g. Screenshots of Betway Account, Bank statement of Deposit).We all shall contribute and hire High Court or Supreme Court Lawyer. Should complain Internation Gaming Organization ,Betway and all sites and Apps operating in India should banned or get ours hard earned money back.Please someone make Telegram or WhatsApp group as I am not that expert in all that. Guys be together don't let these guys think Indians are Fool.
Vineeth
29 September 2022
Comment from uk.trustpilot.com
What is happening betway? Did u close ur account in India? Where is my withdrawal? 21st September processing is competed and amount is released, but not credited in my account. 100000 INR is my withdrawal amount. Can’t access to ur customer care. Did u people cheat with our Indian Costumers ?? We people wil make a mass petition against ur company if u people did give our winning money.. we people are not fools…. We are all educated and know how to handle this crisis. So give our winning money asap…
Karnataka Bhoo Samrakshana Sen
29 September 2022
Comment from uk.trustpilot.com
We are an NGO group we fight for justice.If betway is cheating Indian customers sure we will throw them out of india.we will file "public interest litigation" in supreme court let's hear some more complaints
Stephen Collingwood
28 September 2022
Comment from uk.trustpilot.com
I wouldn't use Betway. Did a withdrawal on 16th September for £40 and still waiting. Sent bank statements as requested to show I hadn't received this. 12 days later and still no sign of my money. Avoid at all costs, they take it easy enough but won't give you it back. The worst betting site I know, their customer service is non existent and Betway support on twitter just make excuse after excuse.
tom jones
28 September 2022
Comment from uk.trustpilot.com
I have played on many sites, but this is by far the worst customer service. I had a bonus which was not added to balance. Tried to contact support couldn't get through to live agent until i clicked issues depositing. Been in a que for 1 hour 15 minutes. Que was apparently 6 long. Got to next in que and the supposed person they are dealing with has been ongoing for 25 minutes. Ive just connected whilst writing this after 1 hour 18 mins. I spoke to agent Kerenza, they are trying to say they can't see the promotion on my account. It has been emailed to me and also on my promotion page. They have now agreed to credit the bonus funds after 15 minutes. All resolved after over 2 hours of trying.
Anupam kumar
28 September 2022
Comment from uk.trustpilot.com
I was using betway since 2 years and it has worked absolutely fine until 12th September 2022. Whenever I won, i got the withdrawal paid and when i lose same has been debited. Post September 12 my all 3 withdrawal are showing processing complete since then but no payout still.. My account is not blocked yet but it can be since betway has to pay money this time.. Chat service has stopped working or it may have been decommissioned for my user account. I would humbly request to pay my withdrawal. Username -
Nayan Jain
28 September 2022
Comment from uk.trustpilot.com
I'm facing the same experience like others,I have submitted my withdrawal on 22nd sep,From past 8 days it's stuck in the status of 'processing completed'And the amount Is 10030...Customer service are useless... Since thy don't have any answer..This is really bad......
dival l
28 September 2022
Comment from uk.trustpilot.com
Everyone's withdrawal is pending for more than 15 days.Read betway terms and conditions clearly they report to Indian authorities on players activity.in short time every one will receive IT notices.All withdrawal are pending because of IT raids and ED raids conducted in India.
Sanjai Daran
28 September 2022
Comment from uk.trustpilot.com
Not giving my money. Withdrawal request is pending from the last 2 weeks. Not only betway, other gambling sites like parimatch, 4rabet also didn't pay from September 1st week. I don't know what is going on. ?
Miracle
28 September 2022
Comment from uk.trustpilot.com
On 22nd September withdrawal request submitted. Process completed but not paid. Why so much delay?? Looks like this is cheating and betway don't want to give in return. You guys are loosing reputation and might be out from this market. Tried reaching customer support but hours of queue then live chat window will close due to time out. Strict action will be taken it amount not receivedThanksMiracle
Viral Kansara
28 September 2022
Comment from uk.trustpilot.com
Hello my name is Viral Kansara and i have made a withdrawal of 12000 on 20th september but still amount is not credited in my account and they're saying the same thing you'll receive it soon but no ETA.
Marissa De Guzman
28 September 2022
Comment from uk.trustpilot.com
I wrote a review here in truspilot about not attending my withdrawal request and came back to me as a reply. Since then, nothing happens. Even after submitting all their requested documents, they don't bother responding back. Gambling commission should do a thorough check or maybe they get something from them as betway is a giant profiting establishment who randomly cheated on people's money. Unluckily, I'm one of them. Should I just leave my withdrawal request of £600 as donation after losing a lot? It's a joke. I won't stop contacting the UK gambling association for this until you betway people don't give me my money. It's mine, my losses are all yours. Why not give my win which was also my money?
sachin v
28 September 2022
Comment from uk.trustpilot.com
I am using betway from last 6 years, never had good experience but still fine, this time i am having worst experience. Requested for withdrawal on 23rd, sitting on processing from last 8 days. I lost hopes that they will release the amount. Writing this to tell all fellows" they might close India's business" DO NOT DEPOSIT AND TRY TO PLAY. stop using betway
Rijo Jose K
28 September 2022
Comment from uk.trustpilot.com
I have been played in multiple sports betting site more than 8 years.Other sites gave me lot of winning but Betway will cheat you indirectly.If you want to poor let's play on Betway.Winning possibility to customer in this site only 20%.Less sports betting options, pre-planned fixed betting odds that one only show in this site.My total loss in this site is 1 million.
Sumit Sharma
28 September 2022
Comment from uk.trustpilot.com
I have withdraw of 3000 INR on 20th of september I did not get paid have lot's of chat with them after wating 5 hours in que they have 1 answer we are working on it we do not have any time frame you will get your money soon but they do not have any ans when if we ask more question then they said Your statements you are now making are concerning, we take that very serious.It mean might they will suspend your account and you will never get your money very bas customer service and the executive who chat with me rudely his name is Liesi
Vishvesh Shahi
27 September 2022
Comment from uk.trustpilot.com
I have made a withdrawal but it's not even marked as paid in a week, neither I have received the money
Sandeep
27 September 2022
Comment from uk.trustpilot.com
I have kept the withdrawal of 15500 INR 9days back they haven't processed my withdrawal and when I contacted them one agent will say amount has been paid and when I again contacted them they say due internal delay of payments withdrawal is still not processed.They will not say appropriate time frame for withdrawal and they don't even care of customer withdrawals.
Suzie
27 September 2022
Comment from uk.trustpilot.com
If I could give zero stars I would. They took £25 from my account and didn’t credit it. I’ve had this happen with others sites and it gets held (shows as pending) and eventually gets returned so I wasn’t worried. Deposited £25 again, this time successfully. But- the money is not pending from my bank anymore- it’s actually been taken and betway are being awful about it. I’ve sent screenshots showing it’s left my account but apparently there’s not enough detail- that’s all I’ve got. They STOLE my money and now won’t give it back. Not the first time they’ve tricked me but will be the last- will be closing my account. STAY AWAY FROM BETWAY!!!
Tárun ?
27 September 2022
Comment from uk.trustpilot.com
Maine 21sep2022 ko withdrawal lagaya tha abhhi taq paid nahi hua hai 3rd step show horha hai or inki customer support itni gandi hai ki pocho mat ,mai to queue me hours taq wait qri hai inki ,worst experienced itna time to 1xbet bhi nahi leti paise dene me 3 bar live chat se baat ki par vohi khte h hai we'll ansure you etc... Please don't use this site
Venkat Porla
27 September 2022
Comment from uk.trustpilot.com
It's still processingWithdrawal date is 19/09/2022What's happening thereThere is no responseIs this fraud or not
Matthew
27 September 2022
Comment from uk.trustpilot.com
I have deposited £34 and it was taken from my bank but haven’t received the funds, it was 2 days ago, I can’t contact them at all it’s bull crap is this fraud? should I call the bank about it?
Tarun
27 September 2022
Comment from uk.trustpilot.com
I made with withdrawals on 21 and 23 of INR 55000 . Processing Completed, when contacted their customer support told me there is slight delay in payments , even she said they dont about timeframes , very ridiculous. They r cheaters
Nithin Shetty
27 September 2022
Comment from uk.trustpilot.com
I'm facing the same experience like others,I have submitted my withdrawal on 20th sep,From past 5 days it's stuck in the status of 'processing completed'And the amount Is 28500...Customer service are useless... Since thy don't have any answer..This is really bad......
Nirav
27 September 2022
Comment from uk.trustpilot.com
I have been using betway for more than 2 years and this time I won 44500/- INR and I withdraw this amount but after few days, I found that the status is same and amount is not credited to my bank account. I tried to contact the live agent multiple times and for that I have to wait for more than 2 hours daily. Luckily, I got the chance to talk with live agent and once I provide my details as per their requirements, they checked my details and suddenly block my verified account without any notice.This is really worst thing I faced in my life. Don't waste your time playing in this website. I only want your money, they will not give your money back whatever you will win. They are cheated on everyone. I read all their reviews in the last 2-3 days and found that many people having the same problem as me. Feel very nervous because they blocked 44500/- INR. This is a very big amount for me.I have proof of my chat with support team as well.
Mohammed Azgar Ali M
27 September 2022
Comment from uk.trustpilot.com
Dear Betway Team,Pl. consider this as critical, I have raised withdrawal request on 24th and still its reflecting as process completed. Please priorities this else will have serious consequences as am willing to go for legal forum if it is not happening. Am waiting for your call and resolution.
VICTORIA
26 September 2022
Comment from uk.trustpilot.com
I would like a valid email that i can discuss why money came out of my account and did not go onto my betway account.
Panindra Kumar
26 September 2022
Comment from uk.trustpilot.com
I won 8 thousand ruppes in betway and made withdrawal on 8 th sept.now 20 days completed still amount not credited, even I have mailed so many times and they are not responding,now they simply locked my account without any reason.i asked through customer care ,why my account locked.they did not have any reasons.they did not provide money .i asked what about my funds they are saying our operation manager said to closed your account.
Pushpa Sharma
26 September 2022
Comment from uk.trustpilot.com
I did withdrawal on 19th of September 2022 the withdrawal status shows processing completed but its not been paid yet its been more than 7 days
Jonny m
26 September 2022
Comment from uk.trustpilot.com
A private message to who? You don't reply to anything I even found you on Facebook still unless.you have took £170 with of deposits on 2 occasions and nothing in my account,all I've done all week is email you and looking for ways to get hold of you,so don't reply with thanks for your email send us a private message it bull,your dodgy as,you clossed every possible way to contact you,your phone number your live chat even your email,if that's not dodgy I don't know what is,there's probably hundreds of people out there who lost money with you because of this,you just hope no 1 can find anyway to contact you,I've not had 1 bit of trouble depositing on any site just you even my bank thinks you sound dodgy as,now go get you unless bots to put my money back in my account.its saying put a date down when it's happened on here but it's all week ,wasted a full week trying to get hold of you,still not sorted my money out or replied,scam big time,I've never seen so many bad reviews from anyone on trustpilot like these,just makes you think how much money have they took of people.a private message where ,you don't reply to anything?
Greg
26 September 2022
Comment from uk.trustpilot.com
I put a bet on a 4th quarter spread and it says nothing on the bet slip if it goes to overtime it includes it also. The sent me something back we're it says it in small print after you click on there policies. No other site does it include overtime.There unethical cheaters. Colorado gaming department should shut them for unethical practices. They void a bet out once an hour after the game was over because they put the wrong home team on the wrong side if the bet slip. I won on that also and chose the team I want. Complete absolute cheaters with no one to regulate them. Colorado department of gaming needs to step up and shut these crooks down for unethical behavior.
KRISHNA SAI Pulagam
26 September 2022
Comment from uk.trustpilot.com
I won 60 thousand ruppes in betway .after withdrawal time completed.they are simply locked my account without any reason.i asked through customer care ,why my account locked.they did not have any reasons.they did not provide money .i asked what about my funds they are saying our operation manager said to closed your account. My answer is No , it's a fraud. If you are losing money you are a valuable customer otherwise they will close your account or put the limit on your betting stake amount on a match. If you are withdrawing small amount like 1000 then you can play long but overall you can withdraw upto 50k after that they will block.If you playing loosing money ,you are their good customer.if you won huge amount like 10 k , 50 k ,one lakh .they simply locked your account .fraud betway . Fraud owner. And worker .too many dady owner .stolen my money .
Srinivasareddy kummetha
26 September 2022
Comment from uk.trustpilot.com
Earlier it takes 2-3 days to get money into my account.But now since September 16th I have pending withdrawal.live chat is I have waiting four hours in que.but finally it logged out.i have 10 withdrawal pending till now.but i didn't get any amount into account
Sumit Bhandari
26 September 2022
Comment from uk.trustpilot.com
The cheaters i must say My withdrawal from 21st of sept is still showing processing completed but still not paid and i am not also hetting connected to live chat , for live chat yesterday i waited from 1pm to 6.30 pm in the so called atulid queue then when i was on number 1 there was no moment after that till today its showing number1,and again today i waited in the queue of 303 now live scene is it is showing 4in the queue from last 1hour no moment in that ,They are here to mke fools to the people worst live chat and there is nothing called queue they do it bcoz they dont want to talk to anyone bcoz they are “CHEATERS”
Prasoon katiyar
25 September 2022
Comment from uk.trustpilot.com
I have deposited money on betway.. payment was successful.but got message in betway app your payment rejected..while I mailed..they saying this email system no more working..no support from live chat..kindly resolve this issue
Abhishek Bandodkar
25 September 2022
Comment from uk.trustpilot.com
My withdrawal 264696936 shows processing completed since 19 sept when will the same be paid. The same has never happened before.I have been contacted by betway but still money is showing as processing, awaiting reolution
TheOnlyReviewNeeded
25 September 2022
Comment from uk.trustpilot.com
This is a big scam...after reading the reviews here... now i understand why i still never got the money...i would not recommend anyone for this app .. customer care useless...live chat useless...no proper response..it's been more than 6 days I have still not got the money..
John
24 September 2022
Comment from uk.trustpilot.com
Would be zero stars, withdrawal request using faster visa ( which I’ve used multiple times with other companies) betway advertise as being 12 hours, withdrawal not processed and won’t be processed over the weekend and according to customer service chat ( easier getting into Fort Knox) will take days.Also made a deposit that left my bank but never arrived , I now have email my bank statement and prove it even though it’s on their system so will be waiting days for that as well.Overall I would not recommend to anyone.
chandan boini
24 September 2022
Comment from uk.trustpilot.com
I have withdrawn amount on 12-Sep-2022 and 16-Sep-2022 and both the statuses show processing completed but amount still not credited. Reached out to live chat people and they provide me different reasons everytime.I never faced this issue before. Now I am pissed off with the support. Never gonna trust the app again
Lee Cowie
24 September 2022
Comment from uk.trustpilot.com
Do not open an account with betway for slots they never let you win and also crashs alot they never pay out just take take take
yogesh pawar
24 September 2022
Comment from uk.trustpilot.com
Withdrawal request made on 22/09/2022 and till date the status is on "Processing Completed". I can’t understand why is it taking so much time?I had already raised the chat query but no reply from your side.After giving so many reminders, I still got no revert from your end.Now, who’s responsible for my withdrawal?Transaction ID: 265029712Amount: 12000 INRKindly resolve my issue ASAP
Jonny m
24 September 2022
Comment from uk.trustpilot.com
I've been online betting for over 20 years and I've never seen such a shambles,few days ago they took my deposit but nothing On my account,their phone number doesn't work the live chat only has useless robots the email doesn't work it took me about 50 emails to get a reply saying they wanted statements when they can see it pending lol,it took them 3 days to put it back in my account lol no apology,and I did the stupid mistake of depositing again with them today and the same thing has happened.ive sent about 12 emails no reply,I've never experienced anything near it on the less popular sites,absolute shambles
Abimanyu Ramesh Nair
24 September 2022
Comment from uk.trustpilot.com
My money is stuck in processing since 8 Sept 2022. INR 2000. I do not know what the drama is. No replies to emails as well. Kindly rectify the issue. Transaction ID: 263447098
Ed holmes
30 September 2022
Comment from uk.trustpilot.com
This company is impossible to contact. I have 5 deposits that betway took off me and appear on my bank statement but didnt appear has credit on my betway account.This has happened before and my online bank shown as pending payments to which i got back after 4/5 days however on this occasion they have taken the money and i just cannot contact them. Avoid taking the chance with these as i have read other reviews where people have had the same experience ?
This company is impossible to contact. I have 5 deposits that betway took off me and appear on my bank statement but didnt appear has credit on my betway account.This has happened before and my online bank shown as pending payments to which i got back after 4/5 days however on this occasion they have taken the money and i just cannot contact them. Avoid taking the chance with these as i have read other reviews where people have had the same experience ?