Betway PLAYER REVIEWS(5235)

Payal Soni
20 April 2020
Comment from uk.trustpilot.com
I had created my betway account on 16th April and i sent my documents for verification even before they didnt asked then i was verifed my account same day after two days i had an winning of 21,400/- inr but they made an hold on it and asked me for address proof i instant sent them As address proof and later confirm via live chat that my address proof and id proof both verified but there is still hold and under review ? I dont know why it is still under review when everything verified just need to get payout and they are making false objection need time somthing but it is already more than 3 days but still not received any feedback. My betway id - dimple00711 .

Jamie
19 April 2020
Comment from uk.trustpilot.com
At first wen I joined betway it’s was fantastic but it really has gone down hill last few months fast ! terriible casino games not a big selection at all roulette is a compleat con just not happy 1 bit , not just that I dont want to even make a deposit again due to they might not pay out wen u win plenty ov people are reporting this and it’s not worth the risk say u win and then they decide not to pay just not worth the hassle so that’s it for me on betway imagine u win a nice amount and waiting for ur winnings and they do everything to stop paying u and don’t even pay u dont wanna go down that road betway Ur lose customer in the end plus wat there being no football Matches to bet on there losing money so hav to claw it back on slots CON

Sarb Jeet Kaur
19 April 2020
Comment from uk.trustpilot.com
I send more than 10 documents for verification but thereafter betway demand a new document. This is totally harassment to user. If you loss money your account activated. If you withdraw your winnings they're block your account. My first withdraw successful but second withdraw not success and lock my account. Today i send 9 mail with demanded documents but no response from betway. I think betway scammer I'd nadeem0003

Farhang
18 April 2020
Comment from uk.trustpilot.com
In fact, i spend and waste a lot of money in betway,But when i won 700 dollar and i wanted to withdraw for the first time,they told me to bring your proof of ownership of bank account which is really confidential things.I should admit that before playing i put my documents there for getting the verification and they verified my account BUT,They are playing with words for cheating on me which is really unfair...They are scam and fraud.!!!!!!It is really unfair when you are in quarantine and you have this trouble too!!! There is god and will show you how cheater you are... They are impolite and dishonest casino i have ever seen....Never trust them please.!!!

Sarb Jeet Kaur
18 April 2020
Comment from uk.trustpilot.com
I deposit inr 2500 in betway and win amount 46000. Than i make a withdrawal 20000 inr payment credited in my Skrill in 24 hours. But i withdraw all money 26006 inr from betway they're suspend my account for documentation. My account already activated. Betway cheating

Nahida Parveen
17 April 2020
Comment from uk.trustpilot.com
I have live proof with screen shot. Please guys don't use betway.com this is fraud gambling site. I won huge money in last week they are block my account without any reason. Betway cheater

lance spokes
16 April 2020
Comment from uk.trustpilot.com
Very impressed with the speedy payout and no fuss.... I won £700 early hours of Tuesday morning and recited my money this morning (Thursday) had a few issues with them last year with my withdrawal, but this has certainly made up for it... I will be definitely using again thankyou.

laura
14 April 2020
Comment from uk.trustpilot.com
I registered and deposited £100's on several occasions and lost. Deposited £100 and got up to £1600. Decided I wanted to withdraw, however account was locked due to verification which is fine (although they should really be verifying upon deposit. Sent several bank statements, Passport pictures.. which were rejected for some unknown reason. Have been asked to send again. they've rejected it three times now. Then asked me for an ID card (which we don't have in the UK). This is becoming increasingly frustrating as a new customer and proves to me they are a scam. Will be escalating further to the resolution service if this isn't sorted quick. Avoid.

Svetlana Machylova
12 April 2020
Comment from uk.trustpilot.com
Hello, few months ago i won 78£, to this day i still didnt get my money, my account is locked with my winnings!

Radim Januska
12 April 2020
Comment from uk.trustpilot.com
I dont recommended Betway After I won 200 £, I wanted to withdraw my winnings, next day my account was locked and the money retracted from Operations Team. Till this day i havent seen my money :(

Felix
10 April 2020
Comment from uk.trustpilot.com
I just created an account earlier today, gambled and won a small amount of money, which I wished to withdraw. As I tried to withdraw he money, I received an error message and my account was locked for some reason. Their customer service is very limited, they use Corona as an excuse for it. I really hope they're able to swiftly resolve this issue and cash me out.

Ziyanda
10 April 2020
Comment from uk.trustpilot.com

Stephen Milner
09 April 2020
Comment from uk.trustpilot.com
Dear Betway Team Could you possibly sort - The session ID 554875238 out for me as Betway doesn't usually behave like they have just recently. You have no email address now because of this Coronavirus thing and I don't want to air my complaint out on here - Betway chat have tried to help but there is not a lot they can do. I noticed that you monitor this site so please help as it's been nearly a week now.

Bernd Born
09 April 2020
Comment from uk.trustpilot.com
Avoid Betway, they are not reputable. If you win probably too much, they will close your account or cancel the promotions out of nowhere. I used to bet each day on betway. After the football leagues paused because of COVID-19 i stopped to bet, hopefully to continue when this pandemic will be gone. After not placing a bet for 3 weeks or something recieved a e-mail from betway whichs said, that they exclute me from any promotion or freebets "after careful consideration". This is a joke. There are better companies to stay with and i will continue using them from now on. Just hope that they will cancel my account asap. So STAY AWAY from this platform.

Jamie
08 April 2020
Comment from uk.trustpilot.com
Not happy customer last deposits iv made iv not won a thing perfetic to be honest and every review iv made on here has been good 5 star reviews but not atmo It’s wrong . roulette is the most perfetic Thing ur ever go on if betway keeps this up il be self excluding big time take my money else where betway is falling into the same bracket as labrokes betvictor and betway and that’s not good At all , defiantly need to sort the casino out it’s a shambles Roulette At the moment is worse than labrokes betvictor and bet 365 and that says something big time trust me iv had my fair share ov online sites over the years sort it out betway all I’m self excluding and taking my money Elswhere u just don’t win a thing and it’s wrong for the loyal customers all u get is 10 free spins on some perfetic game and win guess Wat 6 p and that’s only 1s in a blue moon u get the free spins u get nothing else promotions are crap to be fair I’m starting to lose patience with these guys and iv left 5vstar reviews before but not atmo it’s not right

D'Mitri Christie
08 April 2020
Comment from uk.trustpilot.com
Great app, fantastic customer service ! Use them constantly!

Nick Tomkins
07 April 2020
Comment from uk.trustpilot.com
I won several hundred pounds a few days ago - my first and soon to be only experience with Betway. I've tried to withdraw the winnings to the same account the bet came from. First they pretended I hadn't been verified. I pointed out that I got an email saying I had been verified when I signed up - that was how they took my bet in the first place. Then they said my proof of identity was wrong and my address wasn't correct. Total rubbish of course. So I am still in the process of sending multiple proofs of identity and address and each time they pretend it isn't good enough. I am fully expecting to have to take them to court in the end. Judging by own experience and about a hundred others I've just read online, these guys are crooks. How they have a license from the authorities escapes me. Avoid like the plague!

param130
07 April 2020
Comment from uk.trustpilot.com
I am disappointed they are not processing my withdrawals , i like how they accept deposits instantly but my withdrawal is not even showing in the transaction history also the website is slow.

Robert Fleming
04 April 2020
Comment from uk.trustpilot.com
Rubbish more chance of winning the lottery then a decent win on their slots rubbish rubbish rubbish people please dont waste your hard earned cash

Mr Craven
04 April 2020
Comment from uk.trustpilot.com
“Betway virtually pathetic…. I just tried to put £10ew on kimberlite candy with betway and got restricted to 52p !!!!” I saw this on a respected site. I wonder if Betway will deny it.

Ajith GS
04 April 2020
Comment from uk.trustpilot.com
Betway is fooling people. I have withdrawn 15000. But it showed processing 20days. Now it shows not transaction history in withdrawls. Please Don't use betway for betting. I have deposited 26000. They cleanly accept deposits but when withdrawl comes they fool us.

Radim Januska
03 April 2020
Comment from uk.trustpilot.com
No money, locked account After a won of 200 £, i wanted to withdraw my winning, next day my account was locked and the money retracted from Operations Team, dont even write on live chat to help you, agents ´´cant´´ help you. Dont bet with BETWAY.

Bryan Fahel
03 April 2020
Comment from uk.trustpilot.com
My slip # is Y962-D9NB-88GA-5BPQ I had an account with Betway and was betting on the horse races. On April 2nd, 2020 @ 21:38 I bet two dollars to win on race 6 at Tamworth on the #9 horse Phantom Spark @ a $4134 to 1 odds. Betway accepted my bet and took the money out of my account. The horse won and was declared official. After it was official I noticed the money was still not in my account so I contacted Betway. There response was they would look into it. Then after an hour and a half they said they weren't gonna pay me after accepting my bet and would refund my two dollars. Betway accepted all of my fifty loosing bets and the one bet I won they refused to pay me. I have been betting on the horse racing for over forty years and this is the first time I have been refused payment after a horse won and was declared official.

Svetlana Machylova
29 March 2020
Comment from uk.trustpilot.com
Hi, few months ago i won 78£, to this day i still didnt get my money, my account is locked. I dont recommend betting with BETWAY !

Radim Januska
29 March 2020
Comment from uk.trustpilot.com
After a won of 200 £, i wanted to withdraw my winning, next day my account was locked and the money retracted from Operations Team, dont even write on live chat to help you, agents ´´cant´´ help you. Dont bet with BETWAY.

Aleksandras Dorofejevas
28 March 2020
Comment from uk.trustpilot.com
I got the problems with betway in ireland.Before, when I had deposited and when I had playing with betway, it has no problem, but when it was time to cashout 200 euro, than I had problem with access to login into my account.I did sent many letters in support team(on live chat), but they only covered mask Covid-19, they sad there is problem because on the world is Covid-19, but there is pulshed and umbilivible.

Anuj naidu
28 March 2020
Comment from uk.trustpilot.com
My bet slip number CGG7-MA3X-5DU6-AP89 is unsettled since last 2 days . Trust me guys if you will win with betway they will hold your best into unsettled modes for 3-4 days after that also they won't pay out . And if your lossing your bet within a second they will report as lost. Even they have worst customer live chat they keep awaiting for 30 30 minutes at the end they are helpless . If you get angry on them they blackmail you by saying they will end your conversation lol 🤣🤣🤣....

Deividas Pal
28 March 2020
Comment from uk.trustpilot.com
Well, third time i won. Minus what i deposit, so all together about 2k£, just need to wait 3-4 days until funds come

Dave Stringer
28 March 2020
Comment from uk.trustpilot.com
I'd stear clear of the European Blackjack. Save your money.

sreeji
27 March 2020
Comment from uk.trustpilot.com
The bets which was already setelled yesterday is showing unsetelled again today...does any one has any idea about this ? i strongly beleive its a software problem from their website, but their customer care also not working..so what can be the solution ?

Antonino
26 March 2020
Comment from uk.trustpilot.com
Really poor website. I have been trying for two weeks to register on the italian platform but it continues to give me an error "to check my details with tessera sanitaria" while information are correct. Chat and phone assistance was totally unhelpful and lately just told me they can do nothing. Poor website and unhelpful assistance. If they want to settle the problem they can contact me here or write me at my email forzamilan8484 [at] gmail [dot] com

Dom's Channel
24 March 2020
Comment from uk.trustpilot.com
For the slots and tables you can see the payout ratio in less than 10 turns, it's really annoying how easy it is to see the rhythm of the slots f#cking with you. For Sports, I'd go to bet on my favorite team, but couldn't most days because odds were waayy too low. like at 1.1.. And that's for Hockey! And sh#t, for Basketball the odds might as well have been in the negative when they only give 1.015 or some sh#t like that. With those odds you'd have to stake $100 just to get $1.5 WHAT IN THE ACTUAL 4FUCK IS THAT SH#T Oh, and their help and support consists of multiple links that all lead back to the same page that essentially tells you to go f#ck yourself. I'm not joking, links labelled for different purposes lead back to that one page that tells you F#ck all. So in short; F#ck Betway, F#ck their slots, F#ck their tables, F#ck their sh@tty sports odds and F##CK their help and support.

Prem
23 March 2020
Plzzzz don't play or bet in betway they ways of telling the lies will be like it's true ...i made a withdrawal and 1day they tell 1answer another day 1answer ......you can easy deposit money without any failure ...but when u ask for withdrawal ...they won't process your money plzzzzzzz don't bet ...go to bet365 .....since 2months I stared bet365 pure classic

Rick
23 March 2020
Comment from uk.trustpilot.com
There name should be scam way and the government needs to step in or maybe send them to court this company I call scam way are just pure scam and use every trick in the book to not pay winnings but you can deposit as much as you like without id this is getting boring if it bothers bet way so much why not ask Id before any deposit made I no why THEY DO THIS because they are making profits from this situation and some of this withdrawals are for 30 to 50 pounds Just stay away from a company like SCAMWAY

Radim Januska
23 March 2020
Comment from uk.trustpilot.com
Hello, after a won of 200 £, i wanted to withdraw my winning, next day my account was locked and the money retracted from Operations Team, dont even write on live chat to help you, agents ´´cant´´ help you. DO NOT BET WITH Betway! Even during the time of coronavirus crisis, they are stealing money, very IMMORAL behaviour! DO NOT BET WITH Betway!

King
22 March 2020
Comment from uk.trustpilot.com

Radim Januska
21 March 2020
Comment from uk.trustpilot.com
Hello, dont bet with BETWAY !!! I just won over 200£, they sent my email in which that wanted to send addtional documents. Today my account is locked i dont know why and they stole my money!!!

Jamie
20 March 2020
Comment from uk.trustpilot.com
i can’t fault betway I gave 5 stars because iv been with them now for 6 months and I’m a very happy customer it was my birthday this week and they gave me a present free bet witch is a nice touch they haven’t got to but they did and it goes along way to do that , iv not had many withdrawals but wen I do its quick and efficient can’t fault these guys at all, best site iv ever used betway good odds good casino all round top notch, customer service always there on hand and ready to help would definitely advice to those looking for a good site to join betway

Viveck Tyagi
17 March 2020
Comment from uk.trustpilot.com
Betway is a fraud company. My loss is 2lac INR but I am win 60000, then betway closed my account.all money laps

Franklin
17 March 2020
Comment from uk.trustpilot.com
Betway is a Fraudulent Organization please folks don't waste your herd earned money on this my brothers and sisters if you need a real legit way you can make money Hola me up. They have met their waterloo they don't know. They keep faking their names on live chat whereas it's same person chatting with you. I applied for change of personal details with my valid International Passport, Bank Statement, and other legal stuffs but to no avail they keep lies at it's peak, I been calling them every day, chatting with them on their live chat but they keep lieing to me blah blah with fakish excuses. This Nigeria nothing works online. Whatever you do online that belongs to a Nigerian be careful. These people are fraudsters. I bet with my N10, 000 thank God I didn't listen to the voice that told me to bet with 150k initially I would have been on duped by now. Very incompetent Fraudulent folks-betway or whatever they call themselves!

Özgür Sevgin
15 March 2020
Comment from uk.trustpilot.com
Only prefer to play e-sports matches to play on this site because bonuses and odds don’t make me satisfied for other events

Alison Bailey
14 March 2020
Comment from uk.trustpilot.com
I opened an account , put on a bet and won £93 . I was asked for verification and provided 3 months bank statements/drivers license etc , on more than one occasion. Each time , the automated email from Betway said they weren't suitable. Live chat, and telephoning daily went on for 10 days until i was told my account was closed and my funds withdrawn. I will be taking this matter up with IBAS.

Rahul Singh
14 March 2020
Comment from uk.trustpilot.com
Maine new Registration kiya uske baad jab mony deposit kiya to mera mony deduct ho gya but mere betway account me nhi aaya My id =rahulsinghshashi

AngeD
12 March 2020
Comment from uk.trustpilot.com
Not trust worthy. Have gone from one of the best betting sites to the worse I think liquation is close. Hold winnings to long. Won't remove the reverse withdrawal wallet when requested like most major online bookmakers do for you to protect players winnings Wont flush funds to PayPal account like most online bookmakers do. Very harsh when comes to there weekly free bet policy they've gone from place any 25 pound bet on a single, to double now to a treble a week to receive a free ten pound bet a week. This site runs terrible slow through the menus and the streaming buffers alot. After today's bet I will be permanently shutting my account down as this site as had its days and they are taking the mick out of there customers and don't have them at there best interests any longer.

John Smith
12 March 2020
Comment from uk.trustpilot.com

Jose Gonzalez
11 March 2020
Comment from uk.trustpilot.com
Disgusting! I lost 700 Euro !! First, they verified my account and, after requesting a withdrawal, they blocked my account! Be careful!! I already applied to eCOGRA Player Dispute Mediation !! My login is jo62anto. Please return my money, I did not break any rules !!!!!!

Junai
11 March 2020
Comment from uk.trustpilot.com
Have not received my withdrawal yet, even tho it says it has been paid ?? It really frustrating, wanting to know where is my money and how long is the E-check going to take.

SuperSaints 83
11 March 2020
Comment from uk.trustpilot.com
Just before Cheltenham week they stopped all my promo's for no reason very dissappointed as thought it was a goodbetting site before that, will never use again after this.

King
10 March 2020
Comment from uk.trustpilot.com
The biggest scam I have ever seen can see why you can’t get on a live chat I swear down I hit the bonus on this game it it was 100 percent on the gold bonus and the site scammed me who ever reads this look at there reviews they drop every day I’m absolutely mad this is a scam site the games am rigged any gambler with a brain don’t join you can read this and think I’m just whining I put massive bets on losing don’t even bother me but when a games fixed it’s fixed Betway you should be ashamed on you lack of brains yourself to scam a customer who puts so much in to think he will allow that you stupid people 🙄
Shank
21 April 2020
Comment from uk.trustpilot.com
I’m having a nightmare of an experience with Betway. I have withdrawn a certain amount on the 15th of April and I am still waiting for them to process it. Apparently my account is being reviewed and I have already provided them with all the requested documents. This is the slowest response I have seen and it’s really surprising why they were allowing me to deposit and play if there was any issue. The problem only arises when I decide to withdraw and they need to payout. I am hoping that this will be resolved in the next 24 hours or I will surely take this ahead with the necessary complaint and procedures.
I’m having a nightmare of an experience with Betway. I have withdrawn a certain amount on the 15th of April and I am still waiting for them to process it. Apparently my account is being reviewed and I have already provided them with all the requested documents. This is the slowest response I have seen and it’s really surprising why they were allowing me to deposit and play if there was any issue. The problem only arises when I decide to withdraw and they need to payout. I am hoping that this will be resolved in the next 24 hours or I will surely take this ahead with the necessary complaint and procedures.