Boo Casino PLAYER REVIEWS(406)
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Snoman
18 February 2025
Comment from uk.trustpilot.com
Thank you Ashley for looking after me, always so happy to help your vi's =)
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Pitman Karlton
14 February 2025
Comment from uk.trustpilot.com
This was a great experience had loads of fun
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Zachary
14 February 2025
Comment from uk.trustpilot.com
Agent I had this evening was Kevin, he was very helpful, and actually seem to care about the customers needs and wants. Iād recommend Kevin to any one. Thanks again Kevin. Another good agent,
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Hayden Fiddler
13 February 2025
Comment from uk.trustpilot.com
Great site and awesome bonuses
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Jk
13 February 2025
Comment from uk.trustpilot.com
It did not take too long to be connected to an agent and the agent that I was communicating to made the arrangement with me to help ,fast curpy an upbeat a good personal connection instilled a bitav certainty in my game very efficient at each step of the process,!,I hardly make recommend the processes however Lucia sorted me out quick Smart an I was in a hurry to explore some free spins I had great stuff worth it !!?
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Percy FEPULEAI
12 February 2025
Comment from uk.trustpilot.com
Not much problems
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Kurtis Sanderson
08 February 2025
Comment from uk.trustpilot.com
This is the beat. Casino. In the world. Hands down. The best customer service I have ever seen. And I am. It just saying this. Boo is. Not scary at all. But you will definitely win crazy scary money. Here so. Try it and start stacking those scares. :)
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Joanne Marie Pomare
07 February 2025
Comment from uk.trustpilot.com
Not being able to play the game that was stated in my email I was given other game for free spins not happy at allāļø
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A.C
06 February 2025
Comment from uk.trustpilot.com
If I could give 0 I would have. I won ā¬4000 on this they just cancelled my withdrawal quick enough to take my money out of my account
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Kauri
04 February 2025
Comment from uk.trustpilot.com
LOVE THIS GAME GREAT SERVICE AND FUN GAMING EXPERIENCE
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Shawnalynn
04 February 2025
Comment from uk.trustpilot.com
Ashley is a great customer service representative! Friendly and efficient!
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Snoman
04 February 2025
Comment from uk.trustpilot.com
Ashley was great help, real fast no hassle and gave me the right options Ć·) one of the few with great customer service
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Rosenic
01 February 2025
Comment from uk.trustpilot.com
When I need guidance, bcos I'm learning to read (at 57yrs of age, you're never too old) the support crew, explain things to me in layman's terms so I can make informed choices, from their wide&varied game base and bonuses to the rules of play etc that're all available and do, involve me. Thanks Boo, for making me feel valued.
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Shaun Khalifa
30 January 2025
Comment from uk.trustpilot.com
Good site never lags
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Regina
29 January 2025
Comment from uk.trustpilot.com
I got a response straight away which was great
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DAVID GOD
28 January 2025
Comment from uk.trustpilot.com
Very good app and helpful support team
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Ane
27 January 2025
Comment from uk.trustpilot.com
Waiting to long no updates on unfinished rounds it's useless
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harley watene
24 January 2025
Comment from uk.trustpilot.com
Waiting time for live agent
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Rebecca
24 January 2025
Comment from uk.trustpilot.com
Unlike other sites, when I requested withdrawal the sum requested was taken away from real balance. This was really good as it removed all temptation to play it out.
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K.O.
23 January 2025
Comment from uk.trustpilot.com
Enjoying boo has alot of good games havnt come across anything broken like some slots only fhing I feel is lacking is often customer support can take upwards of a couple of hours to respond
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Phyllisann Herbert
20 January 2025
Comment from uk.trustpilot.com
Love everything about this casino one of my favorite šš
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Charles
18 January 2025
Comment from uk.trustpilot.com
Always friendly, quick, and great bonuses!!
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Darren Cullen
18 January 2025
Comment from uk.trustpilot.com
Absolutely shit casino with terrible free spin winnings wagering rules. Stay away. Sister site of MrFortune. The positive reviews are probably from people that got paid by the company to write. I verbally f'd them up the arse and they banned me. Glad to be away from that shithole casino. Burn in Hell
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Dustin T
16 January 2025
Comment from uk.trustpilot.com
Great customer service and rewards for loyalty. Bonuses without wagering requirements, birthday gifts and lots of awesome games. Highly recommend casino!
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Nico Ratt
15 January 2025
Comment from uk.trustpilot.com
Awesome casino
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Brennen Sanderson
14 January 2025
Comment from uk.trustpilot.com
Always a good experience with Boo Casino hiy hiy
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W.K
13 January 2025
Comment from uk.trustpilot.com
I am very happy playing the wide veriaty of games offered by boo, for the most part they seem very fair and i feel as if i have a chance to win (not like some other gaming sites) i want some money. I made it through the play throughThe bonus was dealt with automatically. My max win was put in place. This makes it easy one less thing I have to deal with. When I came to the cash out i was beginning to be skeptical about it. Due to the amount of time it was taking but received payment in the same manner as I made the payment. The withdrawal went through with not much of an issue, just a little bit of time. Overall, 4 out of 5 stars due to the length of Withdrawal time.
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Joni
09 January 2025
Comment from uk.trustpilot.com
It doesn't matter which sister casino you play at, the customer service is really bad and they don't respond at all. They make excuses about a queue... but if there's a queue 24/7, think about it yourself. They just don't have the resources for better service, and the situation hasn't improved in the past two years. Then look at some reviews where people give negative written feedback, but still give almost full stars. So, thatās not credible either. Customer service could, for example, respond later, allowing you to reply when you return, but thatās not even an option, even though it's already 2025. So, if they have the skills/talent, theyāre not using them, and if any future customer is thinking about it, nothing has changed and probably wonāt change.
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Anton
08 January 2025
Comment from uk.trustpilot.com
Quick and easy to deal with Manu especially was a delight to talk with great customer service from him ššš
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COLIN FLOORING
07 January 2025
Comment from uk.trustpilot.com
Awesome help especially.famous agent
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Cheyenne Joyce
05 January 2025
Comment from uk.trustpilot.com
Had a great customer service representative who helped me with my queries, he had exceptional customer service and was kind enough to gift mea bonus I highly recommend boo casino they really look after their players
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Darlene Williston
04 January 2025
Comment from uk.trustpilot.com
Wow where do I start.ok I wrote a review not to long ago and Iām back to post an update,as I said before Iāve played at Boo for quite some time,Boo has changed they have done a whole complete makeover and itās not a good one,thereās an old saying donāt judge a book by its cover,donāt let the cute ghost fool you itās what is behind the ghost that counts,the layout and game selection is great,the fault lies in the chat area I donāt know about anyone else but I donāt like being asked to deposit ,now to get a response from chat is a lengthy process and when you do it very rarely goes good,now to actually get to recoup some of your losses they offer cashback yeahput it this way not worth it ,I could go on and on about Boo my experience lately is not a great one Iām tired of the hassle to know when you do get ahold of chat even to ask for free spins you are going to be asked to deposit ,I donāt need that nobody does.loyalty at Boo comes with a hefty price I guess I learned a valuable lesson itās a no win situation at Boo,you will lose,I have moved on and I like where Iām at no more begging me for deposits just pure fun ,I get to choose how much I deposit I may be wrong but isnāt that how itās supposed to be,
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Charles
02 January 2025
Comment from uk.trustpilot.com
Great customer service..friendly and quick.
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adrianna
30 December 2024
Comment from uk.trustpilot.com
Easy to use interface, good games with heaps of variety. Chat hosts and efficent and friendly. Frequent, long time user of this site.
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Tristan Everett
28 December 2024
Comment from uk.trustpilot.com
I love the continueuse bonuses
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Corey BARNETT
28 December 2024
Comment from uk.trustpilot.com
Service with casino
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J.S.
27 December 2024
Comment from uk.trustpilot.com
Could games and easy to navigate around the casino. Just a little bit of a wait to talk to a customer support agent.
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shannon wood
27 December 2024
Comment from uk.trustpilot.com
using words such as "you will be contact " instead of "you may or might be contact " kind of a difference ... careful with word phrasing
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Chrystal
27 December 2024
Comment from uk.trustpilot.com
Ashley gave me awesome advice and all I have to is just wit thank you so much for giving your time and patience hopefully my withdrawal is a successful thank you very much Ashley š
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St Pierre
26 December 2024
Comment from uk.trustpilot.com
They resolved my issues promptly. I really like the selection of games, and the payouts are really good
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Lisa Harris
26 December 2024
Comment from uk.trustpilot.com
When a promotion is still showing on your site and I make a deposit and I don't get the bonus becuz bonus was expired.. I read the terms but didn't figure I had to make sure it wasn't expired becuz it was still showing on your site.. never honor said bonus... I'm very upset.. and probably won't be back
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Darlene Williston
25 December 2024
Comment from uk.trustpilot.com
Ok I know I recently gave this casino a 5 star rating.and now itās 1star.let me explain the game selection is great all my games are there the problem lies solely with chat I donāt mind paying my way I do I also like free cash or free bonuses.ive been at boo for a long time forget about withdrawing not gonna happen 72 hours is a bit much to wait then add another 2 days to reach your account.lol yup now by now your confused itās simple Iām loyal I like to give the benefit of the doubt and who wouldnāt give a good rating for free spins,I did I trusted this site wholeheartedly and have vip status but too many times Iāve been left in the cold.chat is extremely rude and getting worse ,enter chat and you will be asked to deposit even if you just deposited always asking for more and more real turnoff for me anyway.boo used to be a great site but itās changed I thought it was the same I played there before and came back expecting no change,,gone was the kind agents anyway I can say I have found a place that so far meets my needs never again will I be at Boo not worth it I used to play and come away more stressed then when I started itās got to the point I made myself be loyal but no more I learned a valuable lesson.never judge a book by itās cover donāt let the little ghost fool you thereās different page lurking behind it,Iām writing this review not to be mean I just donāt want someone else to have to experience the negativity I have,game time is supposed to be relaxing at Boo thereās nothing that resembles that,lol it took me a long time but I finally realized loyalty at Boo comes with a heavy price,
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Jinny Briere
23 December 2024
Comment from uk.trustpilot.com
J'aime beaucoup mais on attend toujours plus qu'une heure pour parler Ć un agent sur le chat.
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allysatj kraft
23 December 2024
Comment from uk.trustpilot.com
The bonuses
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Justine Kelly
22 December 2024
Comment from uk.trustpilot.com
It's the people that help you out .. Yeah as like anywhere you get the Odd Agent who seems had a long day and can be feeling off .. but Aside from the occasional waiting times that can stretch out I like the Agents at Boo and actually there Sister Casinos too Such as Galactic Wins & Mr Fortune .. Professional and Friendly and know there Jobs .. š
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Jessica
22 December 2024
Comment from uk.trustpilot.com
Friendly helpfull fast response
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Snoman
22 December 2024
Comment from uk.trustpilot.com
Nick on is such great help, just when I thought I was gonna get a no he said yes. Hard worker fast communicator.They really look after you =)noman
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Bits
22 December 2024
Comment from uk.trustpilot.com
Nice to get bonuses even if havenāt been playing for a while
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DENNIS ABAYA
20 December 2024
Comment from uk.trustpilot.com
Perfect š helpful agentās
Siniva Mika
20 February 2025
Comment from uk.trustpilot.com
LIVE Agent Ashley made the chat easy to follow and helped alot
LIVE Agent Ashley made the chat easy to follow and helped alot