Boo Casino PLAYER REVIEWS(323)
Awhina Reid
12 September 2024
Comment from uk.trustpilot.com
Not the easiest to verify
Michael
10 September 2024
Comment from uk.trustpilot.com
Great company. Quick to pay out and great customer service. Eve and Ashley sorted out a problem I had with a game. Very happy.😊
Ben
10 September 2024
Comment from uk.trustpilot.com
The online 24/7 staff are super helpfull deal/resoling issues 100% reccomend this site
Alex Arsenault
08 September 2024
Comment from uk.trustpilot.com
Fanos was absolutely excellent, top notch!
Michele Normand
08 September 2024
Comment from uk.trustpilot.com
Boo Casino is my number one. I’ve been playing at this casino since July 2021. My favourite games to play are the pragmatic. I have withdrawn large sums of winnings expecting from the first withdrawal to be blocked from their casino as two other casinos have done to me. To my amaze I thought I’d ask for free spins expecting them to decline my request I was granted them. The chat staff are very helpful, friendly, and prompt with resolving any issue. I gave them a five star review and two 👍🏻. Boo will always be my number one casino.
COLIN FLOORING
04 September 2024
Comment from uk.trustpilot.com
Manu customer support person was first class very helpful
Christine Katipa
29 August 2024
Comment from uk.trustpilot.com
Promotion fs did not load due to my account being over the $1.00 balance, Agent helped me out and loaded fs for me which was cool.
customer
28 August 2024
Comment from uk.trustpilot.com
Great casino/fast withdrawals & has awesome customer service I enjoy talking with Manuela shes wonderful ❤️
D Gamberg
25 August 2024
Comment from uk.trustpilot.com
I had a deposit issue. It is still ongoing however the agent I spoke with was courteous, efficient and responsive. I was credited for my inconvenience and am waiting for final resolution.
adrianna
17 August 2024
Comment from uk.trustpilot.com
Chat hosts are fast and efficient and 9/10 able to solve issues or at least point you in right direction.
Pierre Julien
17 August 2024
Comment from uk.trustpilot.com
excellent choice of game and good services. !
Timothy Williams
16 August 2024
Comment from uk.trustpilot.com
Fantastic site.Great team I have found from my experience. Quite often if i ask online chat for a bonus i have never been rejected. I would recommend boo casinoas a safe and good choice casino to join and stay with. If i ask for free bonus i am never left empty handed. Great selection of games to choose from. I'm still to have a decent win on here though. My wins i have taken payouts are 3-5 days. For now I'm staying with boo casino. My bin win is coming and when it does i am interested in seeing the difference of being a gold member as of now I'm a platinum member. Loyalty goes along way.Tim Williams
Glen Laubscher
13 August 2024
Comment from uk.trustpilot.com
Please people dont use this casino. They are the biggest scam. I got some winnings that i could get paid out after meeting the wager requirements. Upon withdrawal. I get a mail stating that my bets were to high 10%. Some my winnings are forfited. I thought i would learn after the second time around. But nope. Same old story. They also state that you should reply the email. Once you do that your email does not get sent it just gets deleted and goes to your bin box.
Ireland
10 August 2024
Comment from uk.trustpilot.com
Site is a waste of time and money they just give fake bonus spins if you win you get same response as me withdrawal refused. Stay away if you have any sense!!
Boiboiz
07 August 2024
Comment from uk.trustpilot.com
Putting it in a simplistic way I'm only just starting to understand the whole gambling online kinda type so today I got a bonus yes thanks to use ( boo casino) and Well I was winning so I thort I would withdraw any who I went over a 10% wagering thingy so they took 95% of my balance fear enough my bad so I started playing with what they left on my account yay thank you for the leftovers at least I can start over without having to worry about any Bonus or wagering requirements.CORRECT ME IF IM WRONG. so anyway spinning away and yay got even better wins so okay withdrawal time again again look at real balance bonus balance blah blah there's definitely only the real balance amount showing bonus will state $0.00 grate withdraw then. Hmmm hello email from them states the same as the first time.. omg SHUT THE FRONT DOOR COME AGAIN how you trying to claim on this again an then leave me with absolutely $0.00 this time,🤔🤔🤔 anyone ????
Timothy Williams
01 August 2024
Comment from uk.trustpilot.com
I don't ever ask for free bonus but I did today and I was delighted at fact I got granted $20 real money. No bonus wagering either. Great service at boo casino I'm a platinum player
Penny h
29 July 2024
Comment from uk.trustpilot.com
I just dealt with a girl named Ashley she was amazing help I have waited 2 days to talk with a human who actually did a great job she looked everything up herself I didn't have too go back and take screen shots of this that and the other thing 1 guy won't say his NAME WAS JAMES LAZY but he wanted me to do everything for him and for a lady like me who had a stroke it's a Lil harder sometimes so Ashley keep up the great work your doing I was really mad but you put a great big smile on my face and James your lucky I didn't write a review yesterday on you NOT NICE
tupou fakateli
25 July 2024
Comment from uk.trustpilot.com
Til this day im still getting nowhere or no emails from a support person to help me wit my withdrawal that i was not paid out. they say i played with a bonus on a game ive never played and when i email that ive never played that game or wit a bonus thats wen i get cut off and get no emails back from anyone its like when i get them to explain to me when what where or how thats when i get ghosted and get nowhere wit my winnings
Shaye Parkinson
19 July 2024
Comment from uk.trustpilot.com
Doesn't even load now says error
S.L.
18 July 2024
Comment from uk.trustpilot.com
Variety and Graphics
Lee Mcilroy
17 July 2024
Comment from uk.trustpilot.com
To be honest I wouldn't even give boo casino 1 star. The chat bot "casey" is a complete waste of time. And when they say they will refer you to an agent...what a croc of %#*^. So disappointed with BOO....HOOO CASINO
Jason
15 July 2024
Comment from uk.trustpilot.com
OK so I been a player over two years here and the chat was fine. All of a sudden you install this dumb AI robot that "connects you to an agent" then you time out. So it did this for a week and I was close to my cash back. Finally I get a host he says I'm 55$ away from my cash back. So whatever. I make a few deposits then ask again and a host says just a 10$ deposit away from cash back, so I deposit 10. Chat host is different. This guy says I'm 28 away, I had screenshots saying otherwise. This is already frustrating as hell. I go back to the stupid robot and say I need the specific host then finally get him and I get my cash back. The bonus system is clearly messed up and usually as a platinum I get a cash gift every few days, no sign of them since the robot. You know there's a hundred other sites out there right?
DENNIS ABAYA
06 July 2024
Comment from uk.trustpilot.com
Good site awesome
Wilz Biddle
30 June 2024
Comment from uk.trustpilot.com
Amazing work
Jonathan Roy
29 June 2024
Comment from uk.trustpilot.com
Good to get help by human ; not a bot and even better to feel the human way i got served... and for the first time i didnt feel like a number or just à case to closed fast without really fix my issues.... hire more tech like Ruby "Tuesday" from ireland and if you cannot get employe like her raise her income as soon as you can before another casino offer whats should already got ....tik tak tik tak hurry up when you still got à diamond i your staff :p
Antti Saarinen
26 June 2024
Comment from uk.trustpilot.com
Very helpful customer service and great choice of games, Christiane have been lovely extraordinary.
Aramis Toto
25 June 2024
Comment from uk.trustpilot.com
Thanks for helping me understand the process better
Артем Зененко
24 June 2024
Comment from uk.trustpilot.com
Received a bonus in the game successfully played the wager and won $200. When trying to withdraw, I learned the refusal, my winnings were completely canceled.
Darlene Williston
24 June 2024
Comment from uk.trustpilot.com
Chat has a very nice agent her name is Fey she always makes yo feel very welcome she goes over and above to make your time at boo as pleasant as possible.Boo casino has been one of my favourite for a long time ,The layout is so easy to maneuver through ,your games are always easy to access,The game selection is fantastic,I would highly recommend Boo to play at.The promotions are some of the best I have seen and tried,Overall I give 5 stars I would give more if I could,
Menace
24 June 2024
Comment from uk.trustpilot.com
Great review very helpfull
Dean Everest
23 June 2024
Comment from uk.trustpilot.com
Excellent fast service and awesome selection of games
DIAMOND BLACK DARK
21 June 2024
Comment from uk.trustpilot.com
Excellent customer service, they are very well mannered and very quick to assist
Patti Droplets
21 June 2024
Comment from uk.trustpilot.com
Great customer service from Ashley. Thank you.
Lee Mcilroy
18 June 2024
Comment from uk.trustpilot.com
Being offered a great bonus made my day 😉
Charles
18 June 2024
Comment from uk.trustpilot.com
The variety of games are great. The customer support is top notch as always. Lots of great bonuses and promotions.
rajat mahajan
18 June 2024
Comment from uk.trustpilot.com
Alistair is a super star ... great customer service Boo casino
Daphne
17 June 2024
Comment from uk.trustpilot.com
My chat with Lucia was wonderful, I believe her to be very special in bringing calm and peace to your customers. She was incredibly rapid and highly efficient in the task I requested of her. Her communication skills are very in touch with us out here. Thank you Boo Casino incredible choice in choosing Lucia for her jobThank you Lucia
Let Me Bleed
16 June 2024
Comment from uk.trustpilot.com
GOOD casino but.. need to fix with Free Round Bug
F Te Moananui
15 June 2024
Comment from uk.trustpilot.com
I like that you get different choices if you've asked for free spinsI dislike that it does take a while for the support team to reply
Tracey Metekingi
14 June 2024
Comment from uk.trustpilot.com
Wicked thank you soooo much. Wish every site was like this experience
Kye Cross
13 June 2024
Comment from uk.trustpilot.com
F cking awsome casino super friendly helpful staff awsome bonuses and promos.About the only downer havnt withdrawn anything yet.......
Lavious Crossman
13 June 2024
Comment from uk.trustpilot.com
Great services very easy to use
Molly Ruffle
13 June 2024
Comment from uk.trustpilot.com
Geordia was great, gave me 100 free spins . She helped me out heaps . Thanks Geordia . 😁
Maria Mary
12 June 2024
Comment from uk.trustpilot.com
This is a scam I got 5 free spins won 26 euro I did my wagering amount ended up make 200 tried to withdraw and 2 days later they send me a msg that they canceled my withdrawal request and voided all the money really bad 👎👎don’t recommend why give away free spins if they gona take all money that has been won away stupid app never playing again
Daphne
11 June 2024
Comment from uk.trustpilot.com
Christine was fast and efficient with my query and helped me as best she could.
Anthony Ruscoe
11 June 2024
Comment from uk.trustpilot.com
Alistair hooked it up shooting bro
bipul silwal
11 June 2024
Comment from uk.trustpilot.com
Best service given to any player by team. Ready to comeout with all the solutions, bonus as well as fixing issue in short time. Alistair, You are amazing
Shane Ally
06 June 2024
Comment from uk.trustpilot.com
This is a quality casino. Alistair helped me out a lot
R.M.
05 June 2024
Comment from uk.trustpilot.com
Excellent and fast service from Fey
Gisele D
13 September 2024
Comment from uk.trustpilot.com
Great customer service... superb to speak to... made me feel like I was there first priority ..very impressed
Great customer service… superb to speak to… made me feel like I was there first priority ..very impressed