BoyleSports PLAYER REVIEWS(2167)

customer I don’t remember the
27 September 2022
Comment from uk.trustpilot.com
When I ent to do the lotto there was obviously a new guy. Who had to ring to find out how to do the bet? I left and went to PP AS THERE WERE OTHER PUNTERS WAITING TO PUT ON BETS GOING. So now I only go in when Avril Michell etc know what their doing. Sorry but true.

thomas townsend
27 September 2022
Comment from uk.trustpilot.com
applied for irish greyhound derby tickets "they said sent to relevant team to look at request never got a replay back "

Sharon
27 September 2022
Comment from uk.trustpilot.com
Answered my query

stephen flood
27 September 2022
Comment from uk.trustpilot.com
Have been a customer for over 20 years now and have always found the customer service very fair and efficient, which is why I have had my account with them for all these years

customer Francis O'Connor
27 September 2022
Comment from uk.trustpilot.com
I wasn't Happy with the way My transfer too my account was put into My old current account on Sept 14th.id wicked trouble getting it sorted.even though I put My CCV number and card my new bank account details.however the people in finances put it through The Old account.the trouble with the other bank was ridiculous..so yeah.dundalk Ireland

MRPETERBIRBECK
27 September 2022
Comment from uk.trustpilot.com
kind and understanding great job

RUairí Hogan
26 September 2022
Comment from uk.trustpilot.com
Very helpful online but absolute woeful app,the worst I've used,so slow and keeps logging u out

Laura O neill
26 September 2022
Comment from uk.trustpilot.com
All staff were very helpful and efficient,

Oanaandrada
26 September 2022
Comment from uk.trustpilot.com
Very professional and good experience

Martyn
26 September 2022
Comment from uk.trustpilot.com
Sorted a problem out without any hesitation and delay.Best betting site ever with best offers. Take best features of all sites put them together and you get Boyle Sports.

philip
26 September 2022
Comment from uk.trustpilot.com
very good service

Thomas caughey
25 September 2022
Comment from uk.trustpilot.com
I like to take advantage of your promotion of placing a bet up to £10 on a certain race and get back £10 as a free bet if your horse loses.I had to email to receive my £10 free bet , I think this should be put back into your account immediately, just so I can place another bet if I so wish . A lot of the action in horse racing and football is late afternoon, hence the reason for getting funds back to place a bet .

customer
25 September 2022
Comment from uk.trustpilot.com
?????????

Stephen
25 September 2022
Comment from uk.trustpilot.com
Boylesports has been my number1 online betting app for maybe 2 months and I couldn't be happier with them, I have always had a good experience whenever I either play games or sports, there is loads of choice and the site is so easy to navigate around I have to say right now I have no need to go looking for another betting app, I would urge people if you are looking for a betting site with everything you need, u need look no further than boylesports

Rob
24 September 2022
Comment from uk.trustpilot.com
Great stuff!

Brendan Callaghan
23 September 2022
Comment from uk.trustpilot.com
Absolutely brilliant and helpful service . So helpful and very fast results. Couldn't ask for better.

alex
23 September 2022
Comment from uk.trustpilot.com
So I already had a review put up here…So I already had a review put up here about this site, now due to it being escalated I had to revoke it.However this site just keeps giving a recent conversation with live help on stuff that is not working..... be amazed be very amazed...What is your query about?Gaming PromotionsMaica 22:30Hi Alex. What can I do for you today?Alex 22:31o.k your new promotion would not load up yesterday now its loaded today and apparently now I have had to many attemptspromo penalty shootoutMaica 22:32Thanks for reaching out to us. I will look into this for you now.Can you send me screenshot for the error?Alex 22:34Screenshot (113).pngMaica 22:36Thanks for waiting Alex, You may try to troubleshoot first to see if you will encounter the same issues kindly take screenshot if the troubleshoot does not help.*Log out and log back in*Closing the browser/app and trying to relaunch a new one.*Clear cache and cookies.*Restart your phone/computer.*Uninstall the app then reinstall.*Try to use a different device (mobile/tablet/laptop/desktopAlex 22:37the browser has just been opened freshly....this is my nly device so are you saying a laptop is not suitable?tell you what while yu are hereMaica 22:38Kindly try these steps.Alex 22:39can you tell me why i get this error every time i load this slot no matter when i log inScreenshot (114).pngMaica 22:40Upon checking there is no issue on our website, Please kindly try these all steps. And if you are using laptop can you also try to use another device.Alex 22:40no i want to use my laptop...is my laptop unsuitable for your site?Maica 22:41Can you try to Clear cache and cookies and restart your laptop?Alex 22:41i have done this repeatedly with last errorhere is another oneMaica 22:42Thanks for waiting Alex, Upon checking with the Security department. All documents accepted and account update.Please disregard the message.Alex 22:42Screenshot (115).pngthese errors are coming up over a week nowMaica 22:43All I can suggest is try to use another device Alex, The laptop is not supported,Alex 22:43i restart computer i clear cache yet these errors keep goingo.k so my laptop is not supported to play your sitety all the info i neededWhat is missing from that conversation is my screenshots of the errors. So playing on a laptop on boylesport is unsupported?? I need to use another device !! omg how I am the only reviewer not to notice this, unless I am the only genuine reviewer. lol farcical absolutely farcical. Soo I used another device to play there free promo and yes it works..I then tried the slots that were not working on my laptop only to be told by my other device they are not supported, What is going on with this site!!!! you need multiple devices to play on here and even then they do not all work. This is completely new territory for me in complete and utter incompetence .My reviews usualy come before a tsunami of bad reviews..be warned.Contacted boylesports with email provided in response below. The response was utter nonsense and a blatant we do not care. If you cannot fix problems with your site and give poor excuses then I shall not waste my time. Closed my account to many issues on this site.Date of experience: September 14, 2022

Brian
23 September 2022
Comment from uk.trustpilot.com
So far my experience with Boyle sports has been great, customer service is very helpful, by far one the best sites iv visited in a long time.

Paul
22 September 2022
Comment from uk.trustpilot.com
I was in a tournament and I got logged out because I was trying to log in on my laptop. Your agent was quick and resourceful

bayoro
22 September 2022
Comment from uk.trustpilot.com
No good, many problems for make my bets

stephen tague
22 September 2022
Comment from uk.trustpilot.com
Honest opinion, i have played on many betting sites and this has to be in my top 3.Very good customer support and friendly.Very good selection of casino games and betting options on sports.Fast payouts.Site layout good but the odd bug can happen sometimes.It needs more promotions but on some free gaming promotions you seem to always win something and thats very good.

Vinceny Coyle
22 September 2022
Comment from uk.trustpilot.com
Very good app

Richard
22 September 2022
Comment from uk.trustpilot.com
Excellent customer service, advisor was very informative and I was surprised at the ease in which my query was dealt with

Timothy Forker
21 September 2022
Comment from uk.trustpilot.com
It's always a fun experience at BoyleSports. The one change I would ask for is the time it takes to get money back on withdrawals is way too long. Unibet, where I play, sometimes only takes around 20 minutes or less to have my winnings sent to my PayPal account.

Chris forde
21 September 2022
Comment from uk.trustpilot.com
Great service always deal with my inquirys.Only thing is if they offered weekly bonus that would be great, so far service ok

Des
21 September 2022
Comment from uk.trustpilot.com
Very helpful staff and knowledgeable too. A nice clean shop

Mr R Turley
21 September 2022
Comment from uk.trustpilot.com
I think its the best online bookmaker esspecially for service !

John Kennedy
20 September 2022
Comment from uk.trustpilot.com
Hello, I was emailed & invited by Boylesports to complete this review on Trustpilot & I'm happy to do so. As a regular customer I think it's only fair to try to give balanced feedback. So let me give you some pros & cons of my experience with them & I'll also try to compare them with the other leading Irish market leader, Paddy Power. Firstly, anytime I've contacted them over the phone or by chat I've always found them to be polite & professional. They also respond quicker than their main competitor, Paddy Power who, by the way, are now only contactable by chat. So that's 1-0 to BS. Secondly, you can still avail of Guaranteed Prices on multiple bets with BS whereas PP stopped this last month (very disappointing). 2-0 to Boylesports! BS also give you €10 in Free Bets (€5 Online & €5 Retail) every week IF you turned over €50 the previous week. I don't receive any from PP. So that's 3-0 to BS at half-time. ⚽️ ⚽️ ⚽️ ?Now, the negatives. Firstly, increasingly when you call BS you get through to a call centre in the Philippines. Nothing against our Filipino friends but it would be nice to think that such a wealthy individual as John Boyle could do a little bit more for local jobs in Dundalk. Secondly, the BS website is an absolute head wrecker. It is slow, unreliable & could never be described as user-friendly. What's worse is that the layout is deliberately designed to do your head in. For example, the Next Race option is deliberately placed right next to the Casino & Virtuals buttons so that users can & do hit those buttons instead. This often happens & it's cynical & deliberate. Even more infuriating is the obligatory & stressful exercise of having to navigate through a head wrecking security procedure (hCaptcha) just to login. This stressful task, in addition to the slow website all mean that you have very little chance of making sensible decisions even before you start because your brain is already fried! The PP website is, to be fair, much more user-friendly, far quicker & slicker & a lot easier to navigate & there are no over-the-top security nightmares such as hCaptcha when you login to the PP site. So let's call it a 3-3 draw. ? My recommendation overall is to stay away from the BS.com website altogether & pop into your local shop instead. At least there'll be a friendly face behind the counter & there will be a much better chance of you avoiding a stressful situation. It's always best to 'shop' local anyway & you will, in all liklihood, also spend & lose a lot less. Thank you for reading & the best of luck. ?♂️

Matthew
20 September 2022
Comment from uk.trustpilot.com
Excellent service, my query waa handled instantly and resolved, were also very polite to me and offered me any other services

Anto Mac Oisdealbha
20 September 2022
Comment from uk.trustpilot.com
I was dealt with efficiently and clearly. I’m happy with the experience

customer
20 September 2022
Comment from uk.trustpilot.com
Happy with the whole experience, would have given 5, but not landed the Super drop Jackpot yet!! On my favourite game Dynamite Riches. It be a 5 ? then!

Mick cee
20 September 2022
Comment from uk.trustpilot.com
I've used many online betting sites throughout the years and Boylesports at the moment is right up there with the best.I had an issue I needed resolving and the online live chat where really helpful/friendly and got the problem sorted out for me.Great odds and offers also.

customer
20 September 2022
Comment from uk.trustpilot.com
Amazing customer service fair play to you all. Easy to contact an they back to you soon as possible best betting app out there, menus so straight forward an nice lay out.

Brian Fairbrother
20 September 2022
Comment from uk.trustpilot.com
I was unable to use my free £1 live Casino bonus! I had to contact customer services 6 times and was told the same thing to do! But could still not use my bonus! I am still waiting to use my £1 bonus!

customer
20 September 2022
Comment from uk.trustpilot.com
Happy with a customer service..

Steven Bennett
19 September 2022
Comment from uk.trustpilot.com
Love this sight a hell of alot.x

Fred crowe
18 September 2022
Comment from uk.trustpilot.com
With Boyle sport chat i told them my concern and it was quickly and efficiently dealt with.

sarah hepple
17 September 2022
Comment from uk.trustpilot.com
I opened an account was allowed to place one bet then my account was suspended !! I sent all my id to verify my account two weeks later and they still havnt verified my account and are refusing to give me my cash back !! If there doing this to every customer the interest there gaining must be in the thousands ! Surely this must be illegal ! I contact them every day amd its the same responce were dealing with it !!! Disgusting ! This company needs to be looked into !!! AND GIVE ME MY MONEY BACK

Ian Simpson
17 September 2022
Comment from uk.trustpilot.com
Title says it all…..can’t open a new account, says I already have an account. Contacted customer services who advised that everything is fine and I can go ahead and open a new account. Tried 3 times, with 3 separate usernames. Still can’t open an account. Will stake my money elsewhere.

customer
17 September 2022
Comment from uk.trustpilot.com
Great service

Granty
16 September 2022
Comment from uk.trustpilot.com
The app is slow at updating when betting in play or trying to bet on horse racing and every withdrawal for the past 6-8month has only been processed near the time (still over the stated 2-12 hours) as I’ve asked in chat…. Not good at all

Gillian
16 September 2022
Comment from uk.trustpilot.com
Got two lines of slots but only paid out one give them the date to check but never bothered getting bk to me.

A. Tobin
15 September 2022
Comment from uk.trustpilot.com
Get service, had my problem solved before the live chat was finished, Justine was great help.5 star

customer
15 September 2022
Comment from uk.trustpilot.com
Hassle free , quick and right solution. User friendly portal

Paul Sharples
15 September 2022
Comment from uk.trustpilot.com
Excellent betting site. Clear and Easy to navigate and use, lots of offers, all good.

Gerard Martin
15 September 2022
Comment from uk.trustpilot.com
Excellent response from a great team.

customer
15 September 2022
Comment from uk.trustpilot.com
Very good odds and gamez

Jay Arama
15 September 2022
Comment from uk.trustpilot.com
Great service from the person I spoke to,

Ger Stubbs
15 September 2022
Comment from uk.trustpilot.com
Excellent Service
noel
28 September 2022
Comment from uk.trustpilot.com
So today I thought I would play Starburst Slingo again,and see whether when I played before I was just unlucky every time I played this game.However after losing over £80 on this game, despite getting the starburst on 3 lines of 5 which are wild(reels 2,3,4) I won £11.10 despite staking over £32 on one game, absolutely rigged, whatever Boylesports say,regulated, etc , jI will not be playing this game is anything else on this site as I have closed my account, its a pity as I have been with them over 15yrs, but recently have noticed very poor payouts on slots
So today I thought I would play Starburst Slingo again,and see whether when I played before I was just unlucky every time I played this game.However after losing over £80 on this game, despite getting the starburst on 3 lines of 5 which are wild(reels 2,3,4) I won £11.10 despite staking over £32 on one game, absolutely rigged, whatever Boylesports say,regulated, etc , jI will not be playing this game is anything else on this site as I have closed my account, its a pity as I have been with them over 15yrs, but recently have noticed very poor payouts on slots