Britain bet PLAYER REVIEWS(49)
Dave Rudd
21 June 2024
Comment from uk.trustpilot.com
Do yourself a favour. Avoid at all costs. They don't credit free bets also charge for withdrawals!!!Clowns
Matt
15 June 2024
Comment from uk.trustpilot.com
Opened an account promising a free £50 bet for a £25 first bet. Trouble from the start. My first £25 deposit came up as "declined" as did the second - then I noticed my balance was £50 (first scam/bug take a payment twice).I struggled to place my bet as the website was so buggy. Eventually placed a horse racing bet but this company is the only I have known that doesn't let you watch the live race - really poor.I could sometimes see my free bet on the bet slip but could never actually use it, it kept disappearing.So I decided to withdraw the second £25 which in my opinion was scammed (or could just be a bug).Then I find a 3% withdraw fee that was never mentioned when I made the deposit.I contacted "customer support" - and sent screenshots of the problems. They claim they cannot find my account and that I should email from the registered email (which I was and I sent a screenshot of my account showing that email address).Her final email Unfortunately, I am unable to locate an account with the email xx xx@Please contact us if you have any further inquiries. We are available 24/7!I lost my £25 bet but I hoped for some good luck on the football - but I didn't get the bonus.I'm closing the account - avoid at all costs!UPDATE: I cannot find the facility to close the account! That must be against some rules! This has caused a lot of stress and wasted time.
RICHARD
11 June 2024
Comment from uk.trustpilot.com
1 star is too much.UselessDifficult website to navigate.Take money straight away, sometime hours to pay out and only if you ask.Like a back street bookies 30 yrs ago.Stay away !
Alexander hayes
03 May 2024
Comment from uk.trustpilot.com
Please read this review, this company is the biggest scam going I deposited and bet £25 to get the £50 bonus which I placed a bet on football which if won would pay £200.Bet was active until it won where for no apparent reason the bet was cancelled and when I contacted them was given not sufficient reason why it was cancelledThey have since refused to pay out.Urge any genuine punter to avoid this company.Also charge 1% withdrawal fee loooooool
Miss J
03 April 2024
Comment from uk.trustpilot.com
Awful experience. I signed up to Britain Bet based on an excellent sign up offer to bet £25 and get a free £50 bonus bet. Not only was I charged to deposit and withdraw money, but I did not receive my bonus because it was cancelled as soon as a withdrawal was made! When I asked customer services to provide a reason for this, they simply stated it was their policy (which is not a reason at all). In addition, to use the bonus bet would have been difficult without making a withdrawal, as they use non-bonus money first so essentially, you'd have to place a bet with your money prior to being able to access the bonus. Absolute nonsense, and not made clear to customers from the off. Don't waste your time or money, go elsewhere.
Leslie Grosvenor
03 April 2024
Comment from uk.trustpilot.com
Crap worst casino in the world. Do not join!
Jimmy h
25 March 2024
Comment from uk.trustpilot.com
Signed up today and just played with my own money(no bonus) and got a good win on a 40p bet. Have sent my documents for identification and requested a withdrawal. So far so good and a nice choice of games. Will update my review when i go through the verification and withdrawal process...... Updated from 3 stars to 5. It took just over an hour for my account to be verified and the money was in my account. Amazing first experience
Suchy
25 March 2024
Comment from uk.trustpilot.com
They don't reply to emails. Their customer service is very poor and have a real attitude problem I signed up and took their free bet. Lost on my deposit bet then won a few pounds on the free bet. Next day they withdrew my bonuses. Only noticed because the Racing Post were hyping them. They didn't mention you have to pay for withdrawing your own money though. Imagine having the audacity to charge customers to withdraw.
juliet Phillips
22 March 2024
Comment from uk.trustpilot.com
Signed up to britianbet about 5 months ago..had no problems when I deposited money and lost it...last night I deposited £50 using my mobile...I went to withdraw £80...they ask me for verification which I sent this morning...inheard nothing from them and the didn't process the withdrawal...they have no contact number so had to speak to someone in the chat...I asked them what excuse are they going to give me as I've sent my documents...they say they want a phone bill for the numbers I use to pay and play...I told them my numbers are payg. But they didn't come up with an alternative action...I sent a picture of my bank card which has my double barrel surname, ny britainbet I onl6 use my first surname..these people are telling me my the name in my card is different...in actual fact even if they processed my withdrawal idd still be losing...the audacity of these people...I'm not going to stop until they either process my withdrawal or I'm going to ruin them...I never received any bonus for whole time I've been with them, just spend spend spend obviously britainbet didn't have a problem with me depositing and losing my money...why didn't they verify me then..britainbet don't have a leg to stand on...
Rob
16 March 2024
Comment from uk.trustpilot.com
They offer a free bet bonus. If you win using the free bet they will take your bonuses off you. If you email them asking why they will just flat out ignore you. Oh and they charge you to withdraw your own money.
Shay
14 March 2024
Comment from uk.trustpilot.com
I signed up for the bet25 get 50. Lost the 25 and then won a hundred using my 50 freebet. Told me I needed to roll it over so bet it on a 1/100 which wonNext morning they had a hissyfit and emailed me to tell me my account has been disabled from bonuses. Just because I bet a winner At 3/1. 🤡 needless to say I won't be using again after thatThis pathetic lot even had the nerve to charge me for making a withdrawal. As if you do that in 2024.Ps they even had the cheek to ask what my job was and how much I earn, when I hadn't even placed my first bet yet!
Rob
12 March 2024
Comment from uk.trustpilot.com
I signed up and then straight away I'm getting texts from other bookies I've never even heard of. I'm guessing they either sell your details or pass them onto others. Not impressed
David Oconnor
27 February 2024
Comment from uk.trustpilot.com
£3 Withdrawal fee even if you manage to win they chop your winnings with fees lol
David Oconnor
15 February 2024
Comment from uk.trustpilot.com
avoid like the plague....winning bets voided or marked as loosing bets.free bets are not free bets but hidden in 20 pages of terms and conditions confuse and conflict.£50free bet won £106 on sports book which then needs to be wagered £106x10 times {but real money is always used first} and then can only be converted to £20 maximum conversion!! never encountered such blatant scam...... gambling commission contacted,site needs taking down along with sister sites
Kat Poole
09 February 2024
Comment from uk.trustpilot.com
Was bit worried when I read these reviews after opening an account and making a deposit.Was even more concerned when read their terms and conditions suggested a withdrawal could take 3 - 7 days when most withdrawals at other bookies hit your source within 24 hours.Anyway I deposited £200 with no bother, won a few sports bets and withdrew £500 same evening.After reading the poor reviews, expected to be made to jump through hoops to get paid, but not all, did not ask for additional ID or bank statements.Got an email 18 hours later (next working day) to say withdrawal approved and money was back on my card within 30 mins of this.They probably do not do themselves any favours quoting worst case withdrawal times when in reality all withdrawals these days hit banks within 30 mins once approved if you have a debit card that supports faster funds.So pleasantly surprised at serivice and glad I tried an alternative bookmaker.Only gripe is they should not be charging 2.50 for a withdrawal in this day and age - no other UK bookie I know of does this. Even customer service were nice.So one star dropped for that charge othewise cannot fault.Note this review is just for sports betting, as do not play games or casino.
Nathan Trafford
02 February 2024
Comment from uk.trustpilot.com
Stay away from these thief’s! the amount of money this site has taken from me with absolutely no entertainment at all is worrying! Total scam site
Daniel Richardson
03 January 2024
Comment from uk.trustpilot.com
Thieving c***s. Don't fall for any of there promotions. I had 30 free spins won 19£ turned that into 250£ wagering requirement is 1000£ smashed that with 170£ to spare they only gave me 20£.. avoid this company like the plague. Not only that but I asked chat for help on this and they showed me the terms. I said okay can I have the 3£ back that I span when it said I had 170£ in my balance they said no. So I repeat what a bunch of c***s! Oh and if thats not bad enough you can't even wager the original bonus balance until you have cleared you cash balance and to get the 30 free spins you must deposit 20£. Scammers and need to be taken down. But wait there's more.... they also charge to withdraw your money....
Harrison Bradley
29 December 2023
Comment from uk.trustpilot.com
Had a £50 bonus which I won with from staking £25 when I won with my £25 bet I withdrew straight away and they claimed I cancelled my bonus when withdrawing but no pop ups appeared on my account. Why there is a feature to cancel a bonus is ridiculous and a trick in case you accidentally do it without realising to save money and stop you winning scam
Sean Paul
25 December 2023
Comment from uk.trustpilot.com
BANK DISPUTE ALL TRANSACTIONS IS ONLY WAY TO GET BACK FOR POOR SERVICEI DEPOSITED £450 AND WITHDRAW £355. GOT EMAIL SAYING THEY ARE KEEPING IT. THEY DONT WANT MY ID. TOLD ME IVE BROKEN TERMS.EVERYONE DONT USE THEM ANY OF THE Progressplay SITES THEY STEAL THE BALANCE LIKETHEY HAVE MINE. PLEASE SHARE IT WITH EVERYONE.YOU CANT TAKE THEM TO SMALL CLAIMS AS THEY DONT HAVE A UK HEAD OFFICE.YOU HAVE THE RIGHTS TO DISPUTE YOUR DEPOSITS IF YOU HAVEN'T RECEIVED A GOOD SERVICE. YOUR BANK WILL REVERSE THE TRANSACTION AND IN 24HRS PUT THE FUNDS IN YOUR BANK.. ITS THE LAW YOUR RIGHTS TO DO THIS. CAN ALSO DISPUTE ON MASTERCARD AND VISA.
Jamie Robertson
21 December 2023
Comment from uk.trustpilot.com
Please take a long hard look at yourself before signing up to BritainBet - you're probably only sniffing around these crooks if you're after a bonus or you're a gambling addict and you've excluded from the reputable sites. They have provided me (a gambler of 20 years) with my worst ever online betting experience. Just take a look at the other reviews and give these guys a miss.
Martin Carter
16 December 2023
Comment from uk.trustpilot.com
Jesus, I wasn't able to post 0 stars, the worst, slowest site, no racing available. Avoid....even if you win on one of the numerous table tennis or other garbage sports they pedal they charge you to withdraw(which no other bookie does that in 2023) Deposited £10 then abandoned the site forever what a pile of sh*te. If anyone needs to use this site you have a serious gambling problem. You would be better off throwing your money straight down a grid. Absolute rubbish YOU HAVE BEEN WARNED sign up with virgibet who are the best bookies by a long chalk, I'm a £1 e/w tiny bet gambler who bets for fun once a week £20 with no expectation of big profits I'm not a betting muppet. Never tried to withdraw so can't comment but seeing the other reviews...oh dear...the odd 5* review from a stooge or employee....they must think punters are Muppets.
Edward Packard
01 December 2023
Comment from uk.trustpilot.com
PLEASE AVOID this site They will try and claim that you are playing in a system that is advantageous which is impossible if you play roulette as the house always has the advantage They will the close your account and steal your money even when you having winning bets on sports bets The complaints team will not reply to your emails and they will leave you with nothing So please I urge everyone not to deposit a penny with anything that Progressplay are involved in as you will be robbed of your money
Andy
28 November 2023
Comment from uk.trustpilot.com
I made 2 withdrawals on Saturday one for £1118 and the other for £2380 this is now Tuesday and they still haven’t paid me my money, I’m disabled and to get treated like this from a company is disgusting!!! I have tried speaking to them on live chat and I keep getting told the same thing the relevant department will be in contact with me as soon as possible, (still waiting) tried to email their customer support no response it’s disgusting
drw123
27 November 2023
Comment from uk.trustpilot.com
Registered a new account, everything fine for a few days, then had my account closed for absolutely no reason at all. I got an e-mail accusing me of previously having an account ( I hadn't, I'd never heard of them ) and making libellous accusations that I'd deliberately misled them on sign up by using a different e-mail address. Blatant lies and the funds I withdrew which are rightfully mine have still not arrived. Very dodgy company, would advise everyone to avoid like the plague.
Amnd
08 November 2023
Comment from uk.trustpilot.com
Complete scam, don't use this website they will steal your money
Faisal
31 October 2023
Comment from uk.trustpilot.com
when i was losing i was fine luckily i had couple of good days and withdraw around £2000 they refuse to pay which i won on live roulette my account has been blocked and got email something out of their terms and conditions has happened and all my winnings are void null which is completely rubbish i wish i had seen reviews before joining them.ofcourse will do everything possible to get my money back. please avoid everything and if you guys are in similar situation like me then dont leave them with your money.
Duncan
27 October 2023
Comment from uk.trustpilot.com
Disappointing experience. Found an offer to bet £25 and get a £50 free bet but then no free bet was credited. I contacted support who advised that because I had set up an account previously on another site in the 'Progressplay Network' I was ineligible for their free bet. They said that it was very clear in the terms (which I sent them) but how is anyone that doesn't work for them supposed to know what a Progressplay Network is? Their advisors shouldn't make people feel daft for not knowing this information and maybe try and do something to try and improve their 1.6 trustpilot rating.
Adam Reynolds
18 October 2023
Comment from uk.trustpilot.com
The worst betting site around! Do not use under any circumstances Refused to pay me out under some ridiculous terms and conditions That a gambling site shouldn’t be allowed to have They took my deposits when I won refused to pay outI have taken to court
Wayne Thompson
18 September 2023
Comment from uk.trustpilot.com
I bet £50 and was given a bonus that was then taken away, a £50 bonus. This site is a rip"off werst i've ever seen. All i wanted was a good british betting site, i wish i could send the chat i had with them, so rude they. Just stole back the free bet lol crazy
Matt Jones
08 September 2023
Comment from uk.trustpilot.com
Scam site. Fake rtp. Eat all your money. No big wins only dead spins.
richard
02 September 2023
Comment from uk.trustpilot.com
Signed up and played for a few days, sent in all my documents on sign up, deposited 120 in total, withdrew 150 with another 80 sitting there then they restrict my account as apparently i have another account on their network? This was only done after I'd won... I dont know whos in their network, maybe they should lost the other casinos and I might have known!!!To add to this they have now emailed to say my account was closed as I used fraudulent details to bypass their security! Everything I used was 100% genuine and I provided all documents to prove this, in over 20 years gambling this is the only casino I've had any trouble at all with.. avoid at all costs and use a more reputable casino!
Unlocked Shorts
02 August 2023
Comment from uk.trustpilot.com
AVOID! I haven't lost anything to these crooks I withdrew £200 and it displays APPROVED & PAID! in GREEN! Yet nothing has been paid! They are operating illegally and stealing customers money I haven't breached any T&Cs in anyway whatsoever! Blatant corrupt illegal casino! After 10 years of online gambling this is BY FAR THE WORST! They should be shut down and have the license revoked and sued to the EYE BALLS! They are pure scum in every Manor and don't think one of you're service team members are going to reply some absolute crap about getting in touch as I will never visit this scam site ever again! Sad this still goes on feel sorry for anyone who uses or used these corrupt scums it's a disgrace it's nothing more than "legal theft" they need to be held accountable for their actions except the gambling commission are corrupt and any other organisation linked to online gambling
RCN
15 July 2023
Comment from uk.trustpilot.com
Another cowboy bookie - avoid!! You have been warned. Signed up using a bonus code expecting a sports bonus. Took me straight to deposit page (hadn’t got to site by this point!) and done the necessaries. After depositing it took me to the casino page and said I had a £50 casino bonus! I don’t want that it never allowed me a choice in the first place. Customer service is obviously shocking for any back alley bookie and this is no different. Refused to swap them. Whole situation is a ploy for you to lose in the casino. Scam by scumbags. Requested withdrawal of my deposit but fully expected to get a ball ache trying to get this back. The regulators need to clamp down on scammers like this. Awful.
Stu
30 June 2023
Comment from uk.trustpilot.com
Joined this site as seen an advert for it, what a big mistake! Total scam company. Like all the other reviews say! I deposited £100, played roulette and then won £560. Withdrew and then they say because I covered 2 Columns of a 3 column roulette table I gained an unfair advantage and they can hold your deposit and winning! Apparently In their T & Cs is states that if you cover 24 or more numbers they don’t have to pay you and can keep your deposit too! Basically a scam and a plot to not payout so avoid at all costs!
Ben
01 June 2023
Comment from uk.trustpilot.com
I've never heard of them or visited their site, but have received 4 emails from them saying welcome aboard and then my deposit didn't go through.Very fishy and I will be blocking their email address right away.
Kirsty Smith
25 May 2023
Comment from uk.trustpilot.com
Haven’t made an account and it’s telling me an account has been made with my details and money deposited and withdrawn luckily I’ve not lost any money! Only my name and address have been used!! Very dodgy site !
Trevor Smith
03 May 2023
Comment from uk.trustpilot.com
Should have looked here before wasting 10£. Absolute scam so called bookies. Recommended by daily telegraph so first stop complain to them
seb James 23
01 May 2023
Comment from uk.trustpilot.com
Had won £1100 on live betting. 3days have passed my withdrawal still not processed.I never encountered this kind of experience. Been gambling for nearly 25 years and probably lost more than £300K. My point is stay away from this bookmaker at all. most bookmaker offers Fast withdrawal facilities and no withdrawal fee. Trust me stay away!
Tomas
16 April 2023
Comment from uk.trustpilot.com
Won £15,000 on sports bet, instantly removed all my bonuses that I received, suspended the account and will not release the money. Keep asking why my account has been suspended and when I will get my money, but no straight answer, keep saying that a relevant department will be in touch. Reading reviews now it looks like I'm not the only one. Not sure how they are getting away with this. My bet was £8500 to win the £15,000 but neither my £8500 or my winnings £15,000 are with me now. Looks like will have to take them to court.
Andrew Rennie
08 April 2023
Comment from uk.trustpilot.com
Wish I’d read these reviews before I’d signed up. I got my £30 free bet by wagering £10. I placed my free bet and won £77.10, but my winnings went to my “bonus balance”. I asked their support why, and they said I could only access this bonus balance when I had ran out of “real” money, and if I tried to withdraw any money they’d cancel the bonus! Absolute scam, do not bet with this company.
James Featherstone
25 February 2023
Comment from uk.trustpilot.com
Worst betting site EVER customer service are robots Deposited £75 my money wagered over £200 in bets win on my free bet I withdrew winnings of my deposited bet then my free bet winnings got cancelled Then accounts don’t work weekends and will “make a decision Monday “ on my withdrawal do your self a favour STAY AWY FROM BRITAINBET
אריה ויסמן
14 February 2023
Comment from uk.trustpilot.com
I deposited £10 yesterday, placed a bet on basketball (over/under), won £8 (£18 in total), placed a withdrawal back to the debit card - today in the morning I've received a withdrawal confirmation for £17.82 back to the card.Yes, there is a small fee but everything went smoothly and the site has wide variety of bets not available on other big sites.
Rita McDonnell
01 February 2023
Comment from uk.trustpilot.com
Been waiting 11 days for my £1700 withdrawal that they say they are “reviewing” by a “specialists team”Please note I am fully verified having had all documents accepted by them prior to requesting this withdrawalThey won’t give my any updates or any time frame just keep saying “wait for a response from the relevant team” and cut me off on live chatHave been forced to take this issue to a solicitor and seeking legal advice as in my opinion they are committing theft by refusing to pay me my winnings
Honey Jjoy
06 January 2023
Comment from uk.trustpilot.com
I opened a new account with the Britain Bet on 30/12/2022 and deposited about £100 with my bank card in total. As I played roulette for a while I was up about £1800 and I withdrew £1619 in total. The next day I got the emal which asked me provide the documents and also verify my account. All done as required and verified. On the 05/01/2023, I got the email from the Britain Bet that my account has been permanently closed which is there final decision and the winning money was void due to illegal activity or advantage gambling. Thats all thank you.
Kay bowland
25 November 2022
Comment from uk.trustpilot.com
had an issue with verification but was resolved within 24 hours - withdrawal of funds was done instantly once approved and again was within 24 hours - unsure why all the negative reviews have had nothing but good experience.
CHC
26 July 2022
Comment from uk.trustpilot.com
Very weak user interface. Competitive welcome bonus, but having won the qualifying bet, I am supposed to lose all the winnings in order to ‘unlock’ the free bet. I can’t withdraw the money without forfeiting the bonus either. Got charged £3 for withdrawing each time. Very uncompetitive bookmaker
T
15 June 2022
Comment from uk.trustpilot.com
I have money I won on the account and they don't want to release my money without giving a explanation and when I contacted them and asked them why they don't pay the say that they can't give me a explanation and they don't have to give me one and, the say that I made a electronic verification when deposited and it's my broblem that I trusted them. Looks like a scam. Avoid this casino completely you can play demo it's exactly the same they don't pay anyway.
Amy Trumpeter
27 December 2021
Comment from uk.trustpilot.com
There are some good joining bonuses, but this bookie charges £2.50 for every withdrawal so I can't see myself using them long term.
Al Bad
05 July 2024
Comment from uk.trustpilot.com
Predatory practices. They let you sign up and bet, but then won't offer the sign up bonus, won't say exactly why. Will make an official complaint to the Gambling Commission. If you intend to block someone from having the welcome bonus at least tell them before they deposit or gamble money, some sites do that and it's fair that way. Won't recommend or use again. The website itself it's terrible, horrible to navigate, can't palce a bet unless you try multiple times etc. Honestly feels like a betting site from 20 years ago, it is really that bad.Will never use again.
Predatory practices. They let you sign up and bet, but then won’t offer the sign up bonus, won’t say exactly why. Will make an official complaint to the Gambling Commission. If you intend to block someone from having the welcome bonus at least tell them before they deposit or gamble money, some sites do that and it’s fair that way. Won’t recommend or use again. The website itself it’s terrible, horrible to navigate, can’t palce a bet unless you try multiple times etc. Honestly feels like a betting site from 20 years ago, it is really that bad.Will never use again.