Butlers Bingo PLAYER REVIEWS(320)
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Gerry Hogg
16 February 2025
Comment from uk.trustpilot.com
Problem sorted quickly. All good
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Jackie Owen
07 February 2025
Comment from uk.trustpilot.com
Very good and helpful
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Stephen
06 February 2025
Comment from uk.trustpilot.com
I have give this site so much information for them to pay me my winnings. They come up with an excuse every time as to why they can't pay me. Even though they have made payments into this account in the past. I would really recommend you stay well clear.
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CESAR TELMO
05 February 2025
Comment from uk.trustpilot.com
Good casino made same nice winnings, only problem is variety of slots games, withdraw was quick and easy definitely recommend but don’t play to much time I don’t know what happened wen you play more than a few hours!
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Carla Langley
04 February 2025
Comment from uk.trustpilot.com
Great site and very helpful Teresa dealt with my issue straight away
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Stephen
03 February 2025
Comment from uk.trustpilot.com
I have sent them lots of id and they still won't pay my winnings. Stay away from this site they are a scam.
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M. Burgess
01 February 2025
Comment from uk.trustpilot.com
All was fine until I have withdrawn winnings. I sent all my ID verification documents which then delayed another 24hours and then they asked for fund documentation. I have sent this and have not heard anything at all. I managed to speak to somebody on live chat yesterday who said they are still looking at my documents but today I am unable to use live chat at all!!! I thought it was 24/7 live chat!!They have £3300 of my fair and square winnings and they are really dragging this out it’s been 4 days. They actually did release £200 that was withdrawn after the documents were requested so I don’t understand why they are doing what they are doing. I get the whole money laundering blah blah blah but they are questioning money sent from my mum. I work for my money and I will spend it on what I like. Watch this space because I feel like they may come and check my knicker drawer and under my mattress. It is so intrusive. I just hope they will be treating my personal information with care.
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Joy Dickson
29 January 2025
Comment from uk.trustpilot.com
What could have been a difficult situation has been made so much easier by Jessica. Communication has been excellent, kept informed of everything that was happening. I have spent a lot of money recently, not a concern to me, but as a reputable company they raised their concerns with me. They are obviously not only interested in taking your money.
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Nigel Carton
21 January 2025
Comment from uk.trustpilot.com
Same 'people' winning game after game. Bought max tickets 50 times, got one line out of 150 chances. Seen 2, or 3 names winning 5, or more times! Total scam!
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Janette Grieve
19 January 2025
Comment from uk.trustpilot.com
Performance ability to understand questions and answers to customers queries communicating with customers is the best policy I have experienced all off this on this site thank you Rachel
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Gladys Sylvia Robinson
18 January 2025
Comment from uk.trustpilot.com
It's ok its exciting and safe
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Chatterbox Aleman
15 January 2025
Comment from uk.trustpilot.com
Tried this site again because they kept e-mailing me with offers of free spins on a deposit. In hindsight these spins of around 25 are worth a mere 10p. And they have huge wagering requirements. I was obviously silly to bother. But I could afford to lose £20.Unfortunately all the slots seem to be build up games where you have to keep on building up multipliers/free spins/ etc. This only encourages having to deposit more and more until the bonus eventually activates. So in the end deposited £300. Mainly my fault as I could have withdrawn at a minor loss. But opened up a new game (after the frog one) and it lost £100 on 50p spins in about 20 minutes. Very poor RTP. What seemed like it could be fun turned into torture as it could take over 2 hours of spinning to even activate the features.
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customer
14 January 2025
Comment from uk.trustpilot.com
Just spoke to amanda to sort my account and it was done promptly. Thanks amanda.
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tina smith
13 January 2025
Comment from uk.trustpilot.com
Great bingo/slots site lots of fun easy to use and big wins. Also lovely friendly knowledgeable customer service team. I spoke with Amanda she was patient,helpful and informative. I've been a customer just over a week and so far so good. I would definitely recommend 👌 👍 🤩
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gully IMMORTAL hussain
13 January 2025
Comment from uk.trustpilot.com
Hi my interaction with butlers bingo. Was great I had a query and Amanda from customer service dealt with it. She was very understanding and completely made me feel welcome and addressed my issue promptly. Thanks Amanda and butlers bingo for my nice experience keep it up. *****
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Tracey
13 January 2025
Comment from uk.trustpilot.com
Brilliant site cant fault butlers highly recommended
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dee delany
08 January 2025
Comment from uk.trustpilot.com
Nice site if it stopped crashing. Each time I got into any game and luck was on my side the site kept putting up messages telling me that I needed to log out of the game. Very peculiar and quite suspect tbh!
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Eileen
01 January 2025
Comment from uk.trustpilot.com
Amanda very wished me a happy new year and answered my question in seconds thank you Amanda x
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valerie
31 December 2024
Comment from uk.trustpilot.com
I used to think Butlers Bingo was a brilliant an fair site. Just recently it has been take, take, take and very little rewards on slots. I know it could be that I'm not choosing the right games to play, but even so, I would expect to have a nice win now and again, especially with the amount I deposit.
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Ryan Blaney
29 December 2024
Comment from uk.trustpilot.com
Thersa wash very quick al proffesionl sorted problem out
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Mrs Searle
29 December 2024
Comment from uk.trustpilot.com
Customer support are really kind.They sorted out my enquiry and teresa was extremely helpful.
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Sam
28 December 2024
Comment from uk.trustpilot.com
No.bonus on any game played from around £900 deposited.Never have i had such a poor return on any website, I csnt see how i can sit at max bonus and it not come in for about £500 worth of spins. I get it's a gamble but something seems off. I note other similar reviews too.I'd avoid this site personally.
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BexJ
28 December 2024
Comment from uk.trustpilot.com
Made an account in my name and used my boyfriends card as payment method was OK to take the deposit yet when I won said I wasn't entitled to the winnings and deposited the £10 back to my boyfriends card. Joke really had had full permission to use and was only when I won said I wasn't allowed the money its a shamble of a website and will never use again
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Adam Cornish
24 December 2024
Comment from uk.trustpilot.com
TERESA was a great help and very friendly. Great site to use
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Deb
23 December 2024
Comment from uk.trustpilot.com
Very helpful and quick response
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Tracey
23 December 2024
Comment from uk.trustpilot.com
Had a nice win customer service polite and helpful especially jason highly recommend butlers
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Laura Atkinson
21 December 2024
Comment from uk.trustpilot.com
Raluca was very helpful and informative.my queries were sorted out in a few minutes
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steve crawford
10 December 2024
Comment from uk.trustpilot.com
i had an issue with logging in to my old account and went on chat with Savannah. he was great and solved the issue effectively and very quick. the service was brilliant and Savannah is a top guy and needs credit.
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Nathan Gerrard
10 December 2024
Comment from uk.trustpilot.com
live chat is very quick and more effective than similar sites
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Scott
07 December 2024
Comment from uk.trustpilot.com
I wish I could put 0 stars. This is a scam site and so are their sister sites. Never been on a site where it takes so long to get a bonus. They claim on big bass it’s 90% plus pay out but that is a load of rubbish as you can’t put £100s on one game and no bonus or if it does give a bonus its pays less than 2% back. This site needs to be investigated and I will be contacting the gambling commission because it is a load of rubbish. I even got my partner to see how much it took off her and again £100s of pounds with less than a 2% payout. All your sites need to be closed down for good you are robbing people. It’s not gambling when it’s not fair one bit. Even casinos are more fairer and they are the worse odds. Oh well lesson learned good luck to your robbing sites
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Alan Hargreaves
03 December 2024
Comment from uk.trustpilot.com
I chatted online to a lovely and very helpful lady called Teresa and she gave me all the information to join. 5 Stars for Teresa
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wendy shackleton
01 December 2024
Comment from uk.trustpilot.com
James was very quick and efficient to answer my questions & get me back to playing & enjoying myself. Well done James x
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Jonathan Wingrove
29 November 2024
Comment from uk.trustpilot.com
Absolute scam. Sat on the max bonus. Thrown £2300 down the drain in one evening chasing that bonus. Nothing to stop me spending. Praying on the vulnerable with their bogus ‘random payout claims’. Random my arse. Not a single bonus in £2300. If you have an addiction issue run for the hills. At least on other sites you’ll get a hit of serotonin. Just feel robbed. Anyone working for this company must sit on some skewed spiritual hill top. How can you sleep.
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MRS DEBIE NORMAN
28 November 2024
Comment from uk.trustpilot.com
Always fun and excellent customer service
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Michael Hodge
26 November 2024
Comment from uk.trustpilot.com
Been playing the slots for a while now, only ever had max £35 bonus on £1 spins. Been playing a WWE game, deposited £200 over the past 2 days, and didn't hit 1 bonus. I wanted to close my account, but was sat on the chat for a while, with no one coming online. So took a 6 week break, and will try and close when my 6 weeks is over.
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Jean Oreton
18 November 2024
Comment from uk.trustpilot.com
Yesterday I won Some money I was paid out straight away just to say thank you. I enjoy my🥰💐🙏😇 games.
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Kathy Bonner
17 November 2024
Comment from uk.trustpilot.com
Butlers bingo. I had been with them but left again. Playing a game roses and joker I'm not kidding. Thousands of spins got to the maximum but no payout it just sat there for weeks I'm playing stupidity and nothing. When butlers give you "Free spins";) you may win a little. I have never in my life seen a worse came with no RTP absolutely disgusting. I'm still waiting on someone to contact me. Seems it's escalated thts will be either like waiting on roses and joker to pay out or he'll freeze over which will come first who knows. Ppl keep away from this site they take your money the offer are quite ridiculous 100 spins got me £1:54 like really then you are wagered on tht. This is a corrupt site. Should of listened to the reviews. Slot temple if you want a chance of a win Definitely not Butlers bingo
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Kerry Roberts
15 November 2024
Comment from uk.trustpilot.com
Did not know you lost bonus if your withdraw relucta helped out alot much appreciated absolutely brilliant
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Susan Corbett
04 November 2024
Comment from uk.trustpilot.com
Thank you so much to the team at Butlers, especially Raluca who helped me today verify my ID x I was lucky enough to win a Jackpot on Friday such a great little bingo site, highly recommended
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Michelle Tobin
31 October 2024
Comment from uk.trustpilot.com
Online chat hosts have been very helpful
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Sharon
30 October 2024
Comment from uk.trustpilot.com
What is happening I have been playing butlers bingo and sister sites for a few years and have been happy but last week and this week it's just eating every 10 pound I'm winning nothing I have asked someone to look at my account but everything seems to be fine have you been taken over by another company?? I'm literally confused as to what has happened
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customer
30 October 2024
Comment from uk.trustpilot.com
This site literally scamming your money every day the same thing you have to keep depositing to get ridiculous prices . Such sites with such low Rng should be banned they just destroying the games
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Kathy Bonner
27 October 2024
Comment from uk.trustpilot.com
Take take site. I left last week but after my review I was asked to give another go. BIG MISTAKE this place just takes your money from all angles. Bonus are all deposit and wagered related. The RTP is disastrous I mean I might as well go out and get robbed instead of signing up to this site.
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Julie Dawson
26 October 2024
Comment from uk.trustpilot.com
Don't waste your money on this scam taking site. Its a money wasting , scammers site
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customer
24 October 2024
Comment from uk.trustpilot.com
Deposit after deposit and gives you on winning days only the amount you have deposited very bad rtp on games
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O.M.G. Like!
23 October 2024
Comment from uk.trustpilot.com
Paul was very helpful. Quick to respond. He had my query resolved in no time.
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Kathy Bonner
22 October 2024
Comment from uk.trustpilot.com
Absolutely terrible I have made deposit after deposit. Some bonus related (Don't go near ) I have never played on a site where the RTP is so bad the daily bonus offers are always deposit related plus wagering. They have you from start to finish. I tried different games different bets nothing changed. Good luck to anyone on here who has had a positive experience but I'm inclined to believe it's not true. Find another site.
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Emma
21 October 2024
Comment from uk.trustpilot.com
Patrick was most helpful. Polite, friendly and throughly efficient. Thank you 🙏🏻
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Suzie Chambers
18 October 2024
Comment from uk.trustpilot.com
Omg this site gets so much worse forget even playing lucky twins how about unlucky twins big time you have no chance on that game since the stake as dropped to 45 pence and since when do you have to deposit 20pound now for 75free spins what a load of garbage
Emma
17 February 2025
Comment from uk.trustpilot.com
Many thanks to Amanda who helped with the verification process awaiting withdrawn funds to hit my account
Many thanks to Amanda who helped with the verification process awaiting withdrawn funds to hit my account