Butlers Bingo PLAYER REVIEWS(323)
Tommy Lee
20 April 2024
Comment from uk.trustpilot.com
I had a issue with my promo activation it was resolved in seconds via online messenger thanks Rachel great service
I had a issue with my promo activation it was resolved in seconds via online messenger thanks Rachel great service
Reply
Avaxsophiax Avaxsophia
19 April 2024
Comment from uk.trustpilot.com
New to site great bonuses. Wagering targets quite high. Friendly helpful live chat agents sorted my issue straight away
New to site great bonuses. Wagering targets quite high. Friendly helpful live chat agents sorted my issue straight away
Reply
Elaine Davies
17 April 2024
Comment from uk.trustpilot.com
Brilliant site, good games, and withdrawal quick
Brilliant site, good games, and withdrawal quick
Reply
Jackie Prosser
17 April 2024
Comment from uk.trustpilot.com
I spoke to a lady called savannah she was very very helpful and resolved my issue in a minute
I spoke to a lady called savannah she was very very helpful and resolved my issue in a minute
Reply
Chris Thorpe
16 April 2024
Comment from uk.trustpilot.com
Teresa and co from the Live Support Chat Team are always on hand to help. Really good experience with this site! :))
Teresa and co from the Live Support Chat Team are always on hand to help. Really good experience with this site! :))
Reply
Elaine Davies
14 April 2024
Comment from uk.trustpilot.com
It's a good site, I won on a few games, which was good as I didn't have to put hundreds on before I won anything,but I do think they could do with a choice of more games, other than that i like it.
It’s a good site, I won on a few games, which was good as I didn’t have to put hundreds on before I won anything,but I do think they could do with a choice of more games, other than that i like it.
Reply
Lyndy Loo
12 April 2024
Comment from uk.trustpilot.com
Patrick is a exceptional customer service advisor spoke.him few times always resolves my query instantly tha k you
Patrick is a exceptional customer service advisor spoke.him few times always resolves my query instantly tha k you
Reply
claire
11 April 2024
Comment from uk.trustpilot.com
Patrick went above and beyond for me today he was very helpful really, great member of your team
Patrick went above and beyond for me today he was very helpful really, great member of your team
Reply
Angie Puttick
02 April 2024
Comment from uk.trustpilot.com
Gael was awesome nothing was to much for her absolutely love this site and will carry on playing im playing from Maidstone in Kent and I look forward to more new gam3s thanktou
Gael was awesome nothing was to much for her absolutely love this site and will carry on playing im playing from Maidstone in Kent and I look forward to more new gam3s thanktou
Reply
Zoe
02 April 2024
Comment from uk.trustpilot.com
Great site had to contact today Gael was very helpful, dealt with my query quickly and professionally
Great site had to contact today Gael was very helpful, dealt with my query quickly and professionally
Reply
Adelle Johnstone
31 March 2024
Comment from uk.trustpilot.com
Andrew was great very helpful
Andrew was great very helpful
Reply
Shaleen
29 March 2024
Comment from uk.trustpilot.com
Rachel is a very kind person
Rachel is a very kind person
Reply
Adelle Johnstone
27 March 2024
Comment from uk.trustpilot.com
Patrick was a great help and completely solved my issue thanks Patrick
Patrick was a great help and completely solved my issue thanks Patrick
Reply
Roanna Lloyd
27 March 2024
Comment from uk.trustpilot.com
Great service and Patrick kindly gave me Ā£50 for joining. Can't wait to give it a go tonight. Many thanks.
Great service and Patrick kindly gave me Ā£50 for joining. Can’t wait to give it a go tonight. Many thanks.
Reply
Joanne Wilson
24 March 2024
Comment from uk.trustpilot.com
The lady I spoke to qas very helpful and quick to respond
The lady I spoke to qas very helpful and quick to respond
Reply
Tracey
22 March 2024
Comment from uk.trustpilot.com
Rachel was brilliant today sorted my query quickly very polite, butlers are so good to play quick withdrawals and good games
Rachel was brilliant today sorted my query quickly very polite, butlers are so good to play quick withdrawals and good games
Reply
Brooke Leigh
22 March 2024
Comment from uk.trustpilot.com
Spoke with Patrick today via live chat and had my query resolved in a couple of minutes š
Spoke with Patrick today via live chat and had my query resolved in a couple of minutes š
Reply
James Hazelton
20 March 2024
Comment from uk.trustpilot.com
won a little bit of money they asked for ID sent in bank statements from the bank driving license they refused both looks like i wont be getting my money anything to do with broadway gambling if u win you wont be getting your money stay away they are thieves i have no more to send in than what i already have sent and still not good enough what a joke this site is
won a little bit of money they asked for ID sent in bank statements from the bank driving license they refused both looks like i wont be getting my money anything to do with broadway gambling if u win you wont be getting your money stay away they are thieves i have no more to send in than what i already have sent and still not good enough what a joke this site is
Reply
Alison Wright
19 March 2024
Comment from uk.trustpilot.com
Was very helpful Nd was very polite
Was very helpful Nd was very polite
Reply
customer
16 March 2024
Comment from uk.trustpilot.com
Spoke with Patrick, very fast at replying 10/10 solved my issue within seconds.
Spoke with Patrick, very fast at replying 10/10 solved my issue within seconds.
Reply
Sarah Wightman
11 March 2024
Comment from uk.trustpilot.com
I love butlers bingo Had some fantastic winsReally easy to contact live chat to.Amanda and Paul we brilliant š The games are really good and lots of variety...played a few games of bingo to.. might play more on the bingo actually.. defo worth playing .Get playing peeps Bingoingnuts ā¤š§”ššššš¤š¤
I love butlers bingo Had some fantastic winsReally easy to contact live chat to.Amanda and Paul we brilliant š The games are really good and lots of variety…played a few games of bingo to.. might play more on the bingo actually.. defo worth playing .Get playing peeps Bingoingnuts ā¤š§”ššššš¤š¤
Reply
Brittany
10 March 2024
Comment from uk.trustpilot.com
Great customer service with Theresa , very prompt and efficient and my matter was solved within minutes . Also today have withdrew a very small amount to see how long it will take as some reviews are confusing but so far so good .
Great customer service with Theresa , very prompt and efficient and my matter was solved within minutes . Also today have withdrew a very small amount to see how long it will take as some reviews are confusing but so far so good .
Reply
Josephine cairns
08 March 2024
Comment from uk.trustpilot.com
Butlers bingo are shocking for paying out your withdrawals there payout system takes forever when you have to submitt documents. Not a very good service at all ....very off putting playing on this site.
Butlers bingo are shocking for paying out your withdrawals there payout system takes forever when you have to submitt documents. Not a very good service at all ….very off putting playing on this site.
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Yorak Hunt
06 March 2024
Comment from uk.trustpilot.com
Awful experience, and they think it ok to keep your money
Awful experience, and they think it ok to keep your money
Reply
Sharon Johnson
05 March 2024
Comment from uk.trustpilot.com
Iām also taking my matter up with a solicitor I win a large amount I sent passport driving license bills then they wanted wage slips so I told them iv retired I donāt work but I have my own money they closed my account because I donāt work
Iām also taking my matter up with a solicitor I win a large amount I sent passport driving license bills then they wanted wage slips so I told them iv retired I donāt work but I have my own money they closed my account because I donāt work
Reply
Gary Hamblin
05 March 2024
Comment from uk.trustpilot.com
Teresa helped and it was really quick, very polite and helpful, realy easy service to use
Teresa helped and it was really quick, very polite and helpful, realy easy service to use
Reply
Pam Maguire
04 March 2024
Comment from uk.trustpilot.com
very quick response and very helpful .
very quick response and very helpful .
Reply
Sharon Johnson
01 March 2024
Comment from uk.trustpilot.com
The man I spoke to was lovely helped me as I struggle with emails his name is Patrick thanks
The man I spoke to was lovely helped me as I struggle with emails his name is Patrick thanks
Reply
Ryan
29 February 2024
Comment from uk.trustpilot.com
Can't tell me, you spend Ā£40 - and win absolutely naff all. I'm sorry but this is rigged. All of these reviews are fake.
Can’t tell me, you spend Ā£40 – and win absolutely naff all. I’m sorry but this is rigged. All of these reviews are fake.
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Tammy Jespersen
27 February 2024
Comment from uk.trustpilot.com
Had a a really nice time playing slots and bingo on Butler's bingo this weekendFishing pots off Bitz is one off my favourite games.Had a little trouble finding my withdrawalBut after a nice chat with TERESA at Butlers bingo costumer support and got rest assured that I indeed had resived my withdrawalThank you TERESA for a wonderful gaming experience with lots off hours off fun..And thank you for a very helpful customer support team..Where you get very farst and friendly professional help Kind regards Tammy Jespersen
Had a a really nice time playing slots and bingo on Butler’s bingo this weekendFishing pots off Bitz is one off my favourite games.Had a little trouble finding my withdrawalBut after a nice chat with TERESA at Butlers bingo costumer support and got rest assured that I indeed had resived my withdrawalThank you TERESA for a wonderful gaming experience with lots off hours off fun..And thank you for a very helpful customer support team..Where you get very farst and friendly professional help Kind regards Tammy Jespersen
Reply
Lisa Spencer
25 February 2024
Comment from uk.trustpilot.com
Thankyou so much for your quick and easy response James, amazing customer support
Thankyou so much for your quick and easy response James, amazing customer support
Reply
Jema
22 February 2024
Comment from uk.trustpilot.com
Avoid been playing here for 5 years used to be good now past 2 years the free spins are rare hardly get any bonus in games. I have played nearly all the games here with high and low bets and never get any big wins. It's horrendous that you can play a game and win nothing. This needs to be investigated as every slot game has less of free spins and bonus in play. Trust me you will win maybe 1 time then from there you will lose and lose
Avoid been playing here for 5 years used to be good now past 2 years the free spins are rare hardly get any bonus in games. I have played nearly all the games here with high and low bets and never get any big wins. It’s horrendous that you can play a game and win nothing. This needs to be investigated as every slot game has less of free spins and bonus in play. Trust me you will win maybe 1 time then from there you will lose and lose
Reply
Piglet
21 February 2024
Comment from uk.trustpilot.com
Teresa is very helpful 5* ty
Teresa is very helpful 5* ty
Reply
Mark
21 February 2024
Comment from uk.trustpilot.com
Has good games and nxt day withdrawal. If I had to hav 1 negative comment. Is not been able to search for games by maker. Just by the name of the game. But that is just nit picking. Same goes for all the sister sites. Such as: Dotty, Glossy, Casino of dreams and Casino Fantastico. So def worth a go.
Has good games and nxt day withdrawal. If I had to hav 1 negative comment. Is not been able to search for games by maker. Just by the name of the game. But that is just nit picking. Same goes for all the sister sites. Such as: Dotty, Glossy, Casino of dreams and Casino Fantastico. So def worth a go.
Reply
Lynne Dring
16 February 2024
Comment from uk.trustpilot.com
Butlers bingo is the best site I have used,always helpful courteus, very fast withdrawal and always glad to help you when you need to know anything Thankyou to Patrick today for helping me with my query was pleasant speaking with you š¤
Butlers bingo is the best site I have used,always helpful courteus, very fast withdrawal and always glad to help you when you need to know anything Thankyou to Patrick today for helping me with my query was pleasant speaking with you š¤
Reply
Jade Duckhouse
15 February 2024
Comment from uk.trustpilot.com
Excellent customer service by Teresa. Absolutely lovely and so helpful in answering any questions you have and resolves issues in a matter of seconds.
Excellent customer service by Teresa. Absolutely lovely and so helpful in answering any questions you have and resolves issues in a matter of seconds.
Reply
CustomerKaren Cartwright
12 February 2024
Comment from uk.trustpilot.com
Amanda was a very kind efficient and warm person who sorted out my issue right away. Thank you Amanda you are a star. X
Amanda was a very kind efficient and warm person who sorted out my issue right away. Thank you Amanda you are a star. X
Reply
Chris Hutchy's
10 February 2024
Comment from uk.trustpilot.com
Patrick was very helpful as I'm new to this and didnt understand how to obtain my free spins
Patrick was very helpful as I’m new to this and didnt understand how to obtain my free spins
Reply
Shawni Harrison
10 February 2024
Comment from uk.trustpilot.com
Absolutely rubbish. Slot games are dead. Bonus rounds happen never. Been a customer for a while and this is by far one of the worst online casinos, Iāve come across.
Absolutely rubbish. Slot games are dead. Bonus rounds happen never. Been a customer for a while and this is by far one of the worst online casinos, Iāve come across.
Reply
Tracey
08 February 2024
Comment from uk.trustpilot.com
Good bingo site and good slots i enjoy butlers fast withdrawals and good customer service š
Good bingo site and good slots i enjoy butlers fast withdrawals and good customer service š
Reply
will bennett
07 February 2024
Comment from uk.trustpilot.com
Just good brilliant
Just good brilliant
Reply
W U
31 January 2024
Comment from uk.trustpilot.com
For now I will leave 5 stars Joined on Sunday 28 January as see a lot positive feedback , fast withdrawal , great help cente . Site look great easy to use , everything clearer you can see all offers , your history , help centre with many questions and answers etc Made my 1st withdrawal same day and receive next day 4pm , then make my 2nd and 3rd withdrawal on Monday 29th, was expected receive again on Tuesday 4pm but receive email after 4pm to send ID and proof off address, chat with lovely lady and she confirmed in 5 min they receive my email with my documents so now just waiting over 12 h nothing back yet, hopefully will not take long as really like the site. Going to try bingo games but I will not deposit till I hear back from them . For now great site I will be back to update rewiew with my experience of verified time Wioleta13
For now I will leave 5 stars Joined on Sunday 28 January as see a lot positive feedback , fast withdrawal , great help cente . Site look great easy to use , everything clearer you can see all offers , your history , help centre with many questions and answers etc Made my 1st withdrawal same day and receive next day 4pm , then make my 2nd and 3rd withdrawal on Monday 29th, was expected receive again on Tuesday 4pm but receive email after 4pm to send ID and proof off address, chat with lovely lady and she confirmed in 5 min they receive my email with my documents so now just waiting over 12 h nothing back yet, hopefully will not take long as really like the site. Going to try bingo games but I will not deposit till I hear back from them . For now great site I will be back to update rewiew with my experience of verified time Wioleta13
Reply
Teresa Webb
31 January 2024
Comment from uk.trustpilot.com
I spoke to Teresa ..Teresa dealt with my query fast and professionally
I spoke to Teresa ..Teresa dealt with my query fast and professionally
Reply
Joe
31 January 2024
Comment from uk.trustpilot.com
Iāve given 5 stars for the customer representive Teresa who went above and beyond to help me. As for the site they are doing everything possible to delay paying my winnings, which is really frustrating as they are quick enough to take your money.
Iāve given 5 stars for the customer representive Teresa who went above and beyond to help me. As for the site they are doing everything possible to delay paying my winnings, which is really frustrating as they are quick enough to take your money.
Reply
Jeffrey alcock
28 January 2024
Comment from uk.trustpilot.com
Dealt with quick by Amanda thought would of lasted longer like ha ha š¤£
Dealt with quick by Amanda thought would of lasted longer like ha ha š¤£
Reply
GERRY HOGG
27 January 2024
Comment from uk.trustpilot.com
My query was answered by Amanda and I couldnāt be more happy with the outcome. Really good for PR.
My query was answered by Amanda and I couldnāt be more happy with the outcome. Really good for PR.
Reply
Liz Joslin
25 January 2024
Comment from uk.trustpilot.com
Well he seemed to resolve the issue quickly
Well he seemed to resolve the issue quickly
Reply
Marie Piggott
25 January 2024
Comment from uk.trustpilot.com
AT BUTLER BINGO YOU HAVE TO WAIT FOR YOUR WINNINGSI WON YESTERDAY WED 22nd AT 12:30PM AND NIW ITS THURS 23 15;25PM AND THEY STILL HAVE NOT PAIDYOU GAVE TI WAIT 3 /4 DAYS TO GET YOUR MONEY BACKI WRITTEN A REVIEW A FEW MONTHS BACK COMPLAIN THEY TRYED TO MAKE ME OUT A LIER I HAVENIT BEEN ON THEIR FOR MONTHS. SO I GHROUGHT I GIVE THEM A CHANCE AGAINTHIS TIME I TOOK SCREEN SHOOTS TO PROVE TGAT I AM TELLING TGE TRUTH
AT BUTLER BINGO YOU HAVE TO WAIT FOR YOUR WINNINGSI WON YESTERDAY WED 22nd AT 12:30PM AND NIW ITS THURS 23 15;25PM AND THEY STILL HAVE NOT PAIDYOU GAVE TI WAIT 3 /4 DAYS TO GET YOUR MONEY BACKI WRITTEN A REVIEW A FEW MONTHS BACK COMPLAIN THEY TRYED TO MAKE ME OUT A LIER I HAVENIT BEEN ON THEIR FOR MONTHS. SO I GHROUGHT I GIVE THEM A CHANCE AGAINTHIS TIME I TOOK SCREEN SHOOTS TO PROVE TGAT I AM TELLING TGE TRUTH
Reply
Lisa
24 January 2024
Comment from uk.trustpilot.com
Patrick was very helpful with a query I had. Seems like a good site.
Patrick was very helpful with a query I had. Seems like a good site.
Reply
jeanette logie
21 April 2024
Comment from uk.trustpilot.com
Great chat experience - Rachel was very helpful and informative
Great chat experience – Rachel was very helpful and informative