Butlers Bingo PLAYER REVIEWS(289)
Tracey
04 August 2023
Comment from uk.trustpilot.com
Jessica was really helpful sorted my query out immediately good customer service
Jessica was really helpful sorted my query out immediately good customer service
Reply
Tracey
03 August 2023
Comment from uk.trustpilot.com
Butlers sorted my query out straight away and they are quick withdrawals and its such good site i recommend butlers
Butlers sorted my query out straight away and they are quick withdrawals and its such good site i recommend butlers
Reply
Charmaine
01 August 2023
Comment from uk.trustpilot.com
Teresa was Very helpful with my inquiry today and gave me a fast response.
Teresa was Very helpful with my inquiry today and gave me a fast response.
Reply
David
29 July 2023
Comment from uk.trustpilot.com
Just spoke to a girl called Rachel, very pleasant and very helpful..Thank You Rachel 😁😁
Just spoke to a girl called Rachel, very pleasant and very helpful..Thank You Rachel 😁😁
Reply
Marcia
28 July 2023
Comment from uk.trustpilot.com
Patrick was very helpful, quick and efficient. Thanks for all your help! 😊
Patrick was very helpful, quick and efficient. Thanks for all your help! 😊
Reply
Marcia
27 July 2023
Comment from uk.trustpilot.com
I contacted the site today and spoke to a lovely lady called Teresa, she was very efficient and helpful and resolved my issue straight away. Thank you!
I contacted the site today and spoke to a lovely lady called Teresa, she was very efficient and helpful and resolved my issue straight away. Thank you!
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Deborah Williams
27 July 2023
Comment from uk.trustpilot.com
Andrew was so helpful on chat he answered all my awkward questions
Andrew was so helpful on chat he answered all my awkward questions
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MRSBARBARAEAST
26 July 2023
Comment from uk.trustpilot.com
Good site and very helpful with any questions
Good site and very helpful with any questions
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Darren Collier
25 July 2023
Comment from uk.trustpilot.com
Well all these reviews are making me think ..where are my winnings ,how long does it actually take ,no e mail except one that said we are looking to pay you soon,how soon ,ohh well never again,its a scam
Well all these reviews are making me think ..where are my winnings ,how long does it actually take ,no e mail except one that said we are looking to pay you soon,how soon ,ohh well never again,its a scam
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stephen jackson
22 July 2023
Comment from uk.trustpilot.com
Avoid don't waste ur money nearly 100 on bingo tickets not even 1 line shocking lol 😆 😂
Avoid don’t waste ur money nearly 100 on bingo tickets not even 1 line shocking lol 😆 😂
Reply
Tracey
21 July 2023
Comment from uk.trustpilot.com
Really good site always have a win pay out quick, really enjoy butlers
Really good site always have a win pay out quick, really enjoy butlers
Reply
Kirsty Booth
20 July 2023
Comment from uk.trustpilot.com
I joined butler bingo a while ago no problems, then at the weekend won a few different amounts adding up to about £900 now they’ve suspended my account and won’t pay me out ! Avoid ,
I joined butler bingo a while ago no problems, then at the weekend won a few different amounts adding up to about £900 now they’ve suspended my account and won’t pay me out ! Avoid ,
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Elena Spudulytė
17 July 2023
Comment from uk.trustpilot.com
Spent few hundreds over few times never get to win anything.. Even playing on 0.20p down £40/60.. never a good bonus spin or a good winning. Games not interesting poor.. only couple popular games on.. very poor site
Spent few hundreds over few times never get to win anything.. Even playing on 0.20p down £40/60.. never a good bonus spin or a good winning. Games not interesting poor.. only couple popular games on.. very poor site
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MANIA
16 July 2023
Comment from uk.trustpilot.com
Always helpful chat support and overall great games
Always helpful chat support and overall great games
Reply
Sarah Berry
16 July 2023
Comment from uk.trustpilot.com
James was very helpful grate customer service thank you
James was very helpful grate customer service thank you
Reply
Marie Piggott
14 July 2023
Comment from uk.trustpilot.com
The site is OKHard to find your way around If you win and withdraw, You have to wait 2 days ,Their is no quick payouts,When you ask customer service, They are quite rude and lie to you
The site is OKHard to find your way around If you win and withdraw, You have to wait 2 days ,Their is no quick payouts,When you ask customer service, They are quite rude and lie to you
Reply
Sarah Berry
14 July 2023
Comment from uk.trustpilot.com
Excellent customer service x thanks Rachel
Excellent customer service x thanks Rachel
Reply
tammy
12 July 2023
Comment from uk.trustpilot.com
teresa was brilliant! mist helpful
teresa was brilliant! mist helpful
Reply
Leighton Paine
11 July 2023
Comment from uk.trustpilot.com
The way mother Teresa went out of her way to find out about resolving my issues xx
The way mother Teresa went out of her way to find out about resolving my issues xx
Reply
Tracey Castle
11 July 2023
Comment from uk.trustpilot.com
Great fun,and when I needed to talk to Support a lovely lady called Teresa was so helpful and lovely. Thank you
Great fun,and when I needed to talk to Support a lovely lady called Teresa was so helpful and lovely. Thank you
Reply
MRMARKDAVID
10 July 2023
Comment from uk.trustpilot.com
Easy to play lots bonus Paul really helped with my query in chat
Easy to play lots bonus Paul really helped with my query in chat
Reply
Victoria Davies
07 July 2023
Comment from uk.trustpilot.com
I joined Butlersbingo recently and used paypal as a payment option which goes though our joint account -- anyway I won £7500.00 - they asked for verification - which was supplied -- ie passport, bank statement, credit card statement - then a big pause - nothing happened - I kept getting fobbed off about my withdrawal -- for almost two weeks, extra verification - my inland revenue records (dating back over 40 years) still got fobbed off - then they refunded all my paypal payments and closed my account -- THEY CLEARLY DO NOT WANT ANYONE TO WIN ANYTHING - edited as I am now getting text message from other gambling sites asking me to join - there is only one place they could have got my number from !!!!!!!
I joined Butlersbingo recently and used paypal as a payment option which goes though our joint account — anyway I won £7500.00 – they asked for verification – which was supplied — ie passport, bank statement, credit card statement – then a big pause – nothing happened – I kept getting fobbed off about my withdrawal — for almost two weeks, extra verification – my inland revenue records (dating back over 40 years) still got fobbed off – then they refunded all my paypal payments and closed my account — THEY CLEARLY DO NOT WANT ANYONE TO WIN ANYTHING – edited as I am now getting text message from other gambling sites asking me to join – there is only one place they could have got my number from !!!!!!!
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Lynn 'Wiccad' McElhinney
05 July 2023
Comment from uk.trustpilot.com
I didn't realise that using PayPal doesn't qualify for the welcome bonus, however on live chat with Jessica she sorted it out for me. Great customer service 👍
I didn’t realise that using PayPal doesn’t qualify for the welcome bonus, however on live chat with Jessica she sorted it out for me. Great customer service 👍
Reply
MRS KAREN SCOTT
04 July 2023
Comment from uk.trustpilot.com
My husbands account is closed only played a couple of times he is 61 years old he works and have a flutter
My husbands account is closed only played a couple of times he is 61 years old he works and have a flutter
Reply
Aimee Fox
03 July 2023
Comment from uk.trustpilot.com
Theresa was most helpful with my enquiry
Theresa was most helpful with my enquiry
Reply
Rashid Hussain
28 June 2023
Comment from uk.trustpilot.com
I enjoyed Butlers Bingo, was having fun, winning some,losing some. Then when I decided to withdraw a decent winnings amount, out of the blue I was asked to provide identification,which I did only for the first 2 attempts to be rejected.Then you decide to limit my deposit to £200 a week, not knowing my funding and financial situation, advising about my time spent on playing slots.It's my money and my time, I am well aware of the gambling tools available.I am a responsible person you obviously thought otherwise, and decided to control how much fun or money I should spend. Then from express payouts, to slow deliberate dragged out pay out.I would rather take my business to one of my other casino / bingo sites , you have lost a good customer.The 1 star is for the live chat room where agents were good and polite.
I enjoyed Butlers Bingo, was having fun, winning some,losing some. Then when I decided to withdraw a decent winnings amount, out of the blue I was asked to provide identification,which I did only for the first 2 attempts to be rejected.Then you decide to limit my deposit to £200 a week, not knowing my funding and financial situation, advising about my time spent on playing slots.It’s my money and my time, I am well aware of the gambling tools available.I am a responsible person you obviously thought otherwise, and decided to control how much fun or money I should spend. Then from express payouts, to slow deliberate dragged out pay out.I would rather take my business to one of my other casino / bingo sites , you have lost a good customer.The 1 star is for the live chat room where agents were good and polite.
Reply
Lewis Thomas
24 June 2023
Comment from uk.trustpilot.com
My 5 stars are not for the company but an employee named Amanda. She was amazing. It’s people like here that every company need. She’s unreal hopefully this company realise and promote her.
My 5 stars are not for the company but an employee named Amanda. She was amazing. It’s people like here that every company need. She’s unreal hopefully this company realise and promote her.
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Melvin Brown
24 June 2023
Comment from uk.trustpilot.com
Well a good start to the bingo experience on Butlers bingo, spoke with a customer service guy called Patrick and he sorted everything out with a first deposit bonus for me in a matter of seconds, wow! Thanks again Patrick great work 👍😊
Well a good start to the bingo experience on Butlers bingo, spoke with a customer service guy called Patrick and he sorted everything out with a first deposit bonus for me in a matter of seconds, wow! Thanks again Patrick great work 👍😊
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Amy
18 June 2023
Comment from uk.trustpilot.com
I have never been this lucky in my life 🍀 butlers bingo is amazing! Constantly throwing out free spins and I have been able to withdraw successfully every single time, I would rate this site so many stars if it was an option 💯+!! Thankyou so much butlers bingo 👏
I have never been this lucky in my life 🍀 butlers bingo is amazing! Constantly throwing out free spins and I have been able to withdraw successfully every single time, I would rate this site so many stars if it was an option 💯+!! Thankyou so much butlers bingo 👏
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Carl Gardner
14 June 2023
Comment from uk.trustpilot.com
Very fast service from Teresa very helpful given me exact time of when I will expect my withdrawal thankyou.
Very fast service from Teresa very helpful given me exact time of when I will expect my withdrawal thankyou.
Reply
Frederick Mcaully
14 June 2023
Comment from uk.trustpilot.com
I was chatting to Paul about a withdrawal he was quick efficient and sorted everything for me
I was chatting to Paul about a withdrawal he was quick efficient and sorted everything for me
Reply
Natasha Trimble
13 June 2023
Comment from uk.trustpilot.com
Amazing and helpful customer support, was able to answer my question quick. Thanks Patrick!
Amazing and helpful customer support, was able to answer my question quick. Thanks Patrick!
Reply
yellowtail rabbit
09 June 2023
Comment from uk.trustpilot.com
Won a large amount from their welcome bonus on bingo and had no issues getting my money back to my bank. Very impressed and plan to sticking with them in future. Much better experience than Iv had with certain other bingo sites and can see why it’s so highly rated on here.
Won a large amount from their welcome bonus on bingo and had no issues getting my money back to my bank. Very impressed and plan to sticking with them in future. Much better experience than Iv had with certain other bingo sites and can see why it’s so highly rated on here.
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Sandra
05 June 2023
Comment from uk.trustpilot.com
Just spoke to Amanda tonight on chat and she was very helpful answered my query very quickly.In general the customer service has been good as is the site.
Just spoke to Amanda tonight on chat and she was very helpful answered my query very quickly.In general the customer service has been good as is the site.
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Trev
27 May 2023
Comment from uk.trustpilot.com
Forgot all my details as not played for years account was closed and Patrick helped me sort it all,just waiting for email to confirm,thanks.
Forgot all my details as not played for years account was closed and Patrick helped me sort it all,just waiting for email to confirm,thanks.
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colin smith
15 May 2023
Comment from uk.trustpilot.com
I deposited 20 pounds to get 25 free spins on 9 pots of gold I didn't receive them so I went onto live chat and was speaking to Patrick who credited my free spins without any hesitation well done Patrick
I deposited 20 pounds to get 25 free spins on 9 pots of gold I didn’t receive them so I went onto live chat and was speaking to Patrick who credited my free spins without any hesitation well done Patrick
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Carol Hadland
11 May 2023
Comment from uk.trustpilot.com
Butlers have a good range of games to play and process any winnings quickly and without fuss.Their customer service team are on hand 24/7 and are quick to answer any questions .James at the customer care centre has just been very helpful withing seconds of contacting them.10/10 Butlers !
Butlers have a good range of games to play and process any winnings quickly and without fuss.Their customer service team are on hand 24/7 and are quick to answer any questions .James at the customer care centre has just been very helpful withing seconds of contacting them.10/10 Butlers !
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Kahwei yap
11 April 2023
Comment from uk.trustpilot.com
Wow! I couldn’t believe it! Bought few tickets of bingo and pays off well! Also Paul is very friendly and let me know when I can receive my winnings, obviously it’s Easter bank holiday so no delay. Verification is simple, just do as you told. I’m still waiting for my funds but should be after monday bank holiday uk
Wow! I couldn’t believe it! Bought few tickets of bingo and pays off well! Also Paul is very friendly and let me know when I can receive my winnings, obviously it’s Easter bank holiday so no delay. Verification is simple, just do as you told. I’m still waiting for my funds but should be after monday bank holiday uk
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Frankie Swoffer
05 August 2023
Comment from uk.trustpilot.com
Have withdrew a few amounts from this site before the largest being £300Today I won £1000 :) After messaging Rachel and Jessica they advised that as it is a weekend and my withdrawl amount is so large that it may take a bit longer to process and advised me to send in my ID in advance just incase it is needed for them to be able to process my withdrawl, which i have done. They did however both assure my that I will definitely receive my winnings.Now I just wait for my money. Easy communication and very friendly girls :) Thanks butlers bingo!
Have withdrew a few amounts from this site before the largest being £300Today I won £1000 🙂 After messaging Rachel and Jessica they advised that as it is a weekend and my withdrawl amount is so large that it may take a bit longer to process and advised me to send in my ID in advance just incase it is needed for them to be able to process my withdrawl, which i have done. They did however both assure my that I will definitely receive my winnings.Now I just wait for my money. Easy communication and very friendly girls 🙂 Thanks butlers bingo!