Bwin PLAYER REVIEWS(559)
Biprofit. Tech
06 June 2024
Comment from uk.trustpilot.com
I can't believe I trusted bwin with $5,000. I thought I was being smart, but it turns out I was just naive. Weeks have passed with no response to my frantic emails. The stress and anxiety this has caused me are unbearable. Every day, I regret putting my faith in them. How can they treat people like this?Don't waste your time here! There's an amazing website address in my name section above. If you see "tech" that's the place to visit. It saved me from losses and brought great profits. You need to try it out.
Rays
30 May 2024
Comment from uk.trustpilot.com
This company has the worst communications. Small payouts are fine. As soon as there an issue, good luck trying to get it solved. Customer service will respond, youβll get 8 different people apologizing and thanking you for your patience, and two weeks later operations does not do their work. Senior management doesn't care or just straight up lies. Two different senior staff members straight up lied. I recommend moving the bet365, sportsinteraction, or any other sportsbook cause this website is a joke. You will not see your money.
Aleks
27 May 2024
Comment from uk.trustpilot.com
I want to give you advice (If you want, just lose all your money) This is exactly the online casino where you can only LOSE!!!In this dirty and smelly garbage dump, there is not a single chance to win. I played today on three slots (100,200, 300 spins) There are simply no bonuses, there are no wilds, they are simply physically removed from the slots.Avoid
Laura Wattiez
23 May 2024
Comment from uk.trustpilot.com
Super j adore
Kenzie Ward
16 May 2024
Comment from uk.trustpilot.com
Landed Β£100 on the daily feee spin wheel, page went white with the word success across it, go to my account an no money, message support they tell me Iβve won 3 free spins. What a scam. The wheel landed on Β£100 the neighbour of the Β£100 is NO WIN so where they got 3 free spins from I donβt know. An why the white page saying success? Real life scam
Elly Jaomygz
13 May 2024
Comment from uk.trustpilot.com
Even 1 star is too much to give...
Sean
30 April 2024
Comment from uk.trustpilot.com
What a bunch of scamming scumbags. So basically bet Β£10 bet builder and get a Β£5 free bet is a decent little offer. So I make a bet builder and add to the betslip and put my stake as Β£10. Hit the place bet button and it changes the bet to Β£5 so I donβt qualify for the offer. Cheating Scumbags. Live chat are pathetic. Bet somewhere else!
Fash Covet Lala
17 March 2024
Comment from uk.trustpilot.com
I signed up on a Saturday aroun 16.00 and was told I can deposit up to 150 eur before they verifiy my documents. Put 15 eur on, logged back in on Sunday around 12.00 and could not deposit anything. I contact support and they tell me I need to get verified to deposit more. I asked them why , since less than 24h ago I was offered by them different conditions, and no explanation. These were terms and conditions offered by them that changed in under 24h, between two non-working days, with no notice, and no explanation. Who does that? It is so unprofessional.
Lee(roy) Richard Henry Hall
28 February 2024
Comment from uk.trustpilot.com
Either the players are drunk or they are ai generated by the card room itself as the calls made against me are highly questionable with low equity but inevitably sucking out in all ins or drawing to beat me in showdown. Card room needs investigating. Absolutely disgusting.
Lobsang Tsetan
24 February 2024
Comment from uk.trustpilot.com
I am sad, that I can't give it a 0 stars.When you win, internet gets blocked. When you restart the game your winning is gone. It happened to me 7 times already.I am not a huge gambler, once in 7-8 months I will play one. In my small experience, this is the worst casino, atleast in my experience here in Belgium. I rather lose money at 777casino or star casino coz they atleast give me huge wins once in a while and if the internet gets blocked, you can still continue your game right where you stopped. Here at bwin, I lost a lots of bonus coz for some convenient reason, many times when I win some bonus, game got blocked, then I checked my internet. Telegram and YouTube,everything is working so I can only come to the conclussion that they blocked the game on purpose so you win less. Worst one.
Lily
20 February 2024
Comment from uk.trustpilot.com
Remove bonuses unfairly and distress me with stake restrictions in every letter.It happened shortly after I used a free bet, which the company granted itself.You should remove false advertising if you are going to restrict people from using your offers.Customer service is an absolute joke.Β I ask simple questions, and every single one of them copies and pastes the same phrases and typically the same replies.Β There was no answer to my questions.I wonder if Bwin employs people who don't know how to deal with customers or if it's just a robot with automatic replies.
OnlyForMe DontAsk
17 February 2024
Comment from uk.trustpilot.com
I DELETE MY ACCOUNT FOR EVER ITS IT IS OBJECTIVELY THE WORST COMPANY
Consumer
12 February 2024
Comment from uk.trustpilot.com
terrible !!!the worst casino ever !!!created account , deposited a average amount and then they instantly blocked my account for security checks β¦β¦.itβs a total scam , they should have not taken my deposit , evading all emails calls and my money is frozen will be taking this up with ombudsman
Beniamin Codrianu
06 February 2024
Comment from uk.trustpilot.com
Worst website ever Iβve won 3k and they blocked my account and didnβt give my funds I believe this is unfair They keep evading me Iβve text them call them almost for 2 weeks Iβm not saying Iβve lost and blame the website sort ur freaking website and customer consumer
Beniamin Codrianu
03 February 2024
Comment from uk.trustpilot.com
WON Β£1500 on big bass bonanza great site
Michael Josephsen
03 February 2024
Comment from uk.trustpilot.com
It's just one big lose, have every single day at least the last tree months - I'm down 3000 $ and not even close to winning some.. don't play on their casino, it's just scam.
Daniel Saks
30 January 2024
Comment from uk.trustpilot.com
they blocked my account because I won a bet. customer service cannot tell me when they will finish checking and when they will give me my money back. I do not recommend, stay away.
Michael Josephsen
28 January 2024
Comment from uk.trustpilot.com
1000 euro lost the last the month on their slots, not even close to a win or some money back - their RTP are maks 2% - put your money in bucket and burn them.. jUst find another provider with some sort of RTP..
Karne Hab
22 January 2024
Comment from uk.trustpilot.com
Nota fair casino like others you canβt get over Β£30 very poor casino also reels glitch . Even deal or no deal live wonβt let you lock in Β£35 trying to always make one off. You know youβre going to lose but a feature now and then would be nice . also when your out of money I donβt like how the deposit box comes up and even when you really donβt want to lose more it tempt you .
renata de oliveira lima
22 January 2024
Comment from uk.trustpilot.com
Casino is fixed! Never managed to win more than Β£30! Not too bad for bonus rounds but you can clearly see them spinning weirdly. Stay away
gary thomas
10 January 2024
Comment from uk.trustpilot.com
Casino is absolutely trash. I believe it is fixed. I have been playing here a few months now and If by some miracle I manage to hit 3 scatters it has never paid anything over 30x. I have 2 stars simply because I have won a few times on sports (which they have no control over) and the payouts are fast. But If you play casino stay away.
Marko
06 January 2024
Comment from uk.trustpilot.com
Apsolutely the worst casino i ever triedβ¦ You have chance to hit some nice wins only of you play in centsβ¦If you play in euros no chance of getting anything
kelly ludlow
01 January 2024
Comment from uk.trustpilot.com
I wouldnβt even give it a starI have been on the site over 3 years now but this month have wasted over Β£780 on 25p spins and had nothing back absolute fix of a website avoid at all costs wonβt be spending anymore money on this money grabbing site
Michael Josephsen
17 December 2023
Comment from uk.trustpilot.com
They say that the RTP is 90% something, that's just one big lie, or they have forgotten some numbers - it's more likely 00,90% - if you are lucky.. but you never are... I have deposited every single day for the last 3 months, sometimes to limit other times some small wagers.. but still every single day - and a lose every single day, besides sports betting - seems a little bit rigged, scammed and very unfairπ some Black Jack tables you can't play, and those you can, the other player make the most stupid moves, so players lose.. lose, lose lose lose.. the only exciting thing on bwin, are how fast you are gonna lose your moneyπ€£π€£π€£π€£
Brook Wood
07 December 2023
Comment from uk.trustpilot.com
Avoid this casino!!!I played the daily free game and won 5 free spins, playing through the spins I then won a bonus round. I had won around 20 pounds when the game crashed and kicked me out into the lobby. Upon return entering the game it had played through the bonus in background and said Iβd won Β£42 I then finished the remaining free spins and left the game o lay to find no money in my account. So I phoned customer service and after 3 calls have been told that the tech department looked at the 5 free spins and saw no winnings. So they are accusing me of lying basically and Iβve closed my account, scammers and waste of time, do better t bother with this casino atrocious customer service
Christina
03 December 2023
Comment from uk.trustpilot.com
If I could give 0 I would. It doesn't matter how much you play or spend you never get any bonuses. Compete scam. Avoid!
Richard More
03 December 2023
Comment from uk.trustpilot.com
Bwin has stolen my money. Here is how, and why you should not transfer any money to these fraudulent scammers.In July, I opened an account and made two transfers of 15β¬ in total. I made two bets, one of which was successful in October. The balance slightly increased.When I tried to login to my account again, it displayed a window with my personal details but refused to let me go further. I contacted the help chat and was told I would receive an email with assistance.Two days later, having received no email, I tried to log in again and received a message saying my account had been closed.I contacted their customer service by email. They replied that the account was closed due to a major error by them. They asked me to provide my bank details, which I did.They then wrote back to say they now need a bank statement in pdf form!I suspect they have been hacked by scammers.They have all my account details: I transferred them money from my account in the first place!Be careful and do not engage in this scam!
Michael Thorton
29 November 2023
Comment from uk.trustpilot.com
I used the winnings from their free spins cleverly after I read a looot about the rtp of different slots and while I added in my account only 10 euros I won the first day 152 euros and the second 423 euros.The third day I noticed that no matter what game I played I NEVER had any in game free spins, or bonus or whatever.It is crystal clear that they altered the rtp of slots etc
Brak Nazwiska
18 November 2023
Comment from uk.trustpilot.com
Absolute disappointment and joke company They did not pay out due Β£46 AFTER a match due to their 'obvious error'. After my polite inquiry they have also limited my account to... Β£0.85 per bet. I made maybe 10 bets altogether, with negligible winingds. Avoid at all costs.
Renata
13 November 2023
Comment from uk.trustpilot.com
Absolutely terrible!!!!!!! No big wins never, just waist of money! Please please donβt play there, truly scammers!!!!
Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Again another one that should have a 0 star rating , miserable , terrible experience they offer you nothing , I expect nothing.There was a glimmer of hope they offered a scratchcard game for a few months last year which you occasionally won bits and bobs on but it didn't last long and soon disappeared.
Gus Martin
09 November 2023
Comment from uk.trustpilot.com
I tried to open an account. After several technical issues, I decided to close the account without depositing.But, the account closure section does not work. I tried to contact their customer service, but there was no customer service.Also, their dashboard is loading slowly because of heavy JavaScript codes. I cannot close the account and remove my data. There is no working option on their website, which is a GDPR breach.Terrible company, terrible website, terrible customer service!
Laura
05 November 2023
Comment from uk.trustpilot.com
Absolutely terrible bookmaker. Created an account, did their welcome offer, was granted the free bets and back up bets, to then be stake restricted to 80p on every bet I attempted to place (with the free or back up bets). Contacted their live chat and was told I was no longer eligible for bonuses (despite being given the bonuses already). I explained that this was not legal as they had not informed me previously and can not impose restrictions on my account for a bonus that I had already qualified for. As you would expect I just had scripted responses that did not answer the questions I posed. I accept that you will not offer future bonuses, however you can not legally prevent me from placing free bets I had already fully qualified for. Later that day I received an email stating that I was not eligible for future offers but could use the "full value" of any free bets I had already received. If I had not of contacted live chat, this would have been the first I was told of this. When I responded to them to show that they were preventing me from using the "full value" of the bets, yet again I was told that I was not eligible for free bets, despite them being on my account but only being able to use 80p of them and not the "full value". I was then told that this would be escalated to look into it further and I would have a response in "24-48 hours". It has now been a week and nearly 10 follow up emails from me and I have heard nothing. I have already raised a case with IBAS, as they are now ignoring my emails, when I point out that I was not able to use the "full value" of the free bets and will continue leaving negative reviews wherever possible. You have my contact details, so feel free to get in touch to describe why your non existent customer service feels it is suitable to break the law and then ignore me.
Eth cic
04 November 2023
Comment from uk.trustpilot.com
AVOIDThese lot are absolutely evil, I created an account and was externally verified, deposited Β£300 and was lucky to double my money and here we go, the difficult part, getting my moneyI was asked to provide statements which I did instantly and was told my account was closed and balance confiscated, no explanation at all, absolute thieves, never use!
Lauren
24 October 2023
Comment from uk.trustpilot.com
PLEASE AVOID THIS CASINO PLAYED FINE WITHDRAWLS FINE ALL SMALL AND UNDER Β£500 , PASSED SECUIRTY CHECKS PREVIOUSLY AND ID CONFIRMED , WON AND WITHDRAWL Β£600 INSTANTLY BANNED MY ACOCUNT AND SIEZED THE FUNDS SAID FAILED SECUIRTY CHECKS MADE NO SENSE WHEN I HAD PREVIOUS WITHDRAWLS JUST FINE SCAM WEBSITE VERY RUDE NOTHING BUT THIEFS
Daria
21 October 2023
Comment from uk.trustpilot.com
S**t casinoβ¦spending 200Β£ no win no free gameβ¦avoid!!!!if you want to loose welcome.only taking money..nothing else ..avoid please!!!!
Jodie Rashford
02 October 2023
Comment from uk.trustpilot.com
Bwin has been a mixed bag of experiences for me, but ultimately, it has proven to be a reliable platform for online gaming. There's one sticking point that seems to irk many users - the rigorous ID checks on winnings. Initially frustrating, I've come to understand the necessity behind them.Let's dive into the details. While I haven't had much luck on Bwin's in-house games, what keeps me coming back is their live casino. It's where I seem to find my stride and the payouts have been consistently prompt, barring one instance where an additional ID check was conducted.Regarding luck and probability ratios, there is room for improvement. Like any online casino, it's important to remember that the house always maintains a slight edge. However, it's worth noting that Bwin provides an array of options and, in my experience, the live casino tends to be more favorable.The standout feature for me is the reliability of payouts. This is where Bwin truly shines. With the exception of the one incident that required additional verification, all my winnings have been processed efficiently.Considering the totality of my experiences, I can confidently say that Bwin is a solid choice for online gaming. Yes, the ID checks can be irksome, but they serve a vital purpose in ensuring a secure and responsible gaming environment. With a bit of luck and patience, Bwin can be a rewarding platform for those seeking a comprehensive online gaming experience.
Graham Harris
19 September 2023
Comment from uk.trustpilot.com
I joined and started playing in the casino a couple of weeks ago. When I had won Β£320 in winnings I decided to withdraw. I used my debit card and was told that I donβt know payment back to my account normally takes between one and three days. Five days later still no payment back I contacted BWIN via live chat and this is the response I received. βWell, as funds were processed on 13th, as per our processing times, these should have reached you by yesterday at the latest, however due to the delay it seems to be taking a little longer.βThe so called delay was a message allegedly given by their technical team that there was an issue in funds being sent back to peopleβs accounts. I then asked how long the delay is likely to be and this was the responseβ¦. βUnfortunately, I am unable to confirm how long, but can assure you this is being investigated with top priority by our teamβ. This is outrageous considering casinos only deal with money in and out. Seriously how am I really to believe that they have a glitch in the system which stops them paying out winnings. I feel gutted I put my faith on them as a company and spent my hard earned cash with them only to be treated like this. All I want is my winnings back and now I just have to wait not knowing if they will ever arrive. Gutted
Jodie Rashford
18 September 2023
Comment from uk.trustpilot.com
rubbish. LC International are the worse company. avoid all their sites
Andrew Middleton
16 September 2023
Comment from uk.trustpilot.com
Very untrustworthy and unlikely to win.
Lobsang Tsetan
12 September 2023
Comment from uk.trustpilot.com
Remember, does not matter how much you win, they will just ban you or block or something. They don't respect higher powerCall it belose, Ladbrokes is more honest. Bewin cannot make this lad broke. Still have 0.5 cent in my pocket.
Nathan Belsey
04 September 2023
Comment from uk.trustpilot.com
dogsht site for fun, Β£400 in and about Β£30 back sums up every casino now.
Robin Roy
31 August 2023
Comment from uk.trustpilot.com
run away from this scam called bwin. After you win, your account is blocked, after you send all the requested documents, no one responds to the email, and the account remains blocked, as does the money. the most miserable company in the UK
Think bigger World is beautifu
30 August 2023
Comment from uk.trustpilot.com
Thank god I read out the review before I registered my account just runnnnnn
Tom Goadby
17 August 2023
Comment from uk.trustpilot.com
dont waste your time they will restrict your account if you start winning. other reviews back this up.
Gabriella
12 August 2023
Comment from uk.trustpilot.com
π π¨ππ€ π π§πππ₯ππ π¦ππ₯ππ ππͺ ππ£πππππ€ π₯π ππ ππ πππ π¦π₯ π₯ππ π₯πππ π π ππͺ ππππππππ π₯π πππ₯ ππͺ ππ¦πππ€ ππππ now Iβm happy,..Message the headline on my review for a refund
KNX Catering
07 August 2023
Comment from uk.trustpilot.com
I pray everyone manages to read this before depositing.I'm not one to write reviews, most betting apps are okay, Vbet and now Bwin have certified themselves as the scammers of the bunch, Owned by ladbrokes group, but don't expect the same experience as Coral & LB, I signed up and got verified, waited til weekend to deposit, once I did deposit they locked my account and claimed its for security and that I need to verify myself, which I already was. Customer service is someone copying a script, no email or anything claiming they need documents, just seems they've stolen my deposit and trying to put me off getting it back by going through a million hoops. Will update if they ever do "verify" me, but your better off using another site, any other site, or even just slotting your money down a drain, seems as effective.
Bendeguz
04 August 2023
Comment from uk.trustpilot.com
I enjoyed my experience there. Can't complain much. Very big variety of euro-vision song contest bets, which is my main area of interest.
Viaceslavas Griskevicius
29 July 2023
Comment from uk.trustpilot.com
The worst site ever I played! Leagal scammers.. nothing else I can say. Impossible to win! They will give u 20% back max. HANDS OFF!
maureen
11 June 2024
Comment from uk.trustpilot.com
iv been playing bwin awhile first time iv won so withdrawal a small amount Β£200 straight away email can you confirm your identity i donβt have photo identification so i sent my bank statement electric bill birth certificate national insurance basically everything but photo id and thatβs not good enough so i give up they can keep their Β£200 warning to other players i wouldnβt waste your time
iv been playing bwin awhile first time iv won so withdrawal a small amount Β£200 straight away email can you confirm your identity i donβt have photo identification so i sent my bank statement electric bill birth certificate national insurance basically everything but photo id and thatβs not good enough so i give up they can keep their Β£200 warning to other players i wouldnβt waste your time