Casino Days PLAYER REVIEWS(529)
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Raghu Kv G Mail.com Raghu Kv
19 February 2025
Comment from uk.trustpilot.com
Good website to use customer service support also very good and trusted website to play... withdrawal amount and deposit amount came what they givin time frame... I love it...trust is important continue the good service to players always...one request if possible give fast withdrawal that's it
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Shyam Joshi
18 February 2025
Comment from uk.trustpilot.com
I made transfered of 90000 through Neteller and they sent one link of coin direct and asked to click i clicked on that and now they are saying i transfered thjfouh coin direct , i do not even have account in coin direct . i have screenshot of neteller. Shyam Joshisj4884atreategmailcomthis looks really fraud when amount is higher
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dfournier
17 February 2025
Comment from uk.trustpilot.com
I have noticed that the reviews are mostly about the customer service. If it is such a good casino why are people going to customer service so much????No comments about the site itself. Is it good,does it pay decent, are the slots good?????Quite suspicious?
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H.C.
17 February 2025
Comment from uk.trustpilot.com
Antonio was awesome for assistance. he was quick and kind.
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Dianne Ellis
16 February 2025
Comment from uk.trustpilot.com
I've tried over and over again to set limits, but all it does is give information without providing an actual link to do so. Then I tried to do a "self exclusion" same thing, information provided, but no way of doing it. Hit help, got Bot generated questions, but none dealing with my issue. Tried to email with the provided email on the site, nothing happened. If you're looking for customer service or help, Casino days is definitely not the site to use.
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Vijay Ravi
16 February 2025
Comment from uk.trustpilot.com
It was a great experience in terms of customer support
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Charisse Fredette
14 February 2025
Comment from uk.trustpilot.com
Love Casino days all such helpful and courteous staff! Maya is a very pleasant person to chat with I know she really goes above and beyond to help!Thanks again Casino days
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Zara Price
13 February 2025
Comment from uk.trustpilot.com
Was helped by Liam and he was very professional and fixed the issue right away
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Rana Maroughi
12 February 2025
Comment from uk.trustpilot.com
ALEX was a great help they helped me with my withdrawl complaint so quickly and Efficiently so polite
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Ryan Bertrand
11 February 2025
Comment from uk.trustpilot.com
Scarlett was very helpful to resolve my issue
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Ashley Mckinnon
11 February 2025
Comment from uk.trustpilot.com
They’re very fast and efficient and very fair. I had the pleasure to talk to Scarlett today and she really helped me out she made it so I wasn’t so upset and now I clearly understand what happened. Thank you, Scarlett
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J M
09 February 2025
Comment from uk.trustpilot.com
Very quick response time and fulfilled my request quickly
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customer
09 February 2025
Comment from uk.trustpilot.com
Customer service was really good Antonio help me with my inquiry and was very generous with the bonus he provided me.
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Vijay Ravi
09 February 2025
Comment from uk.trustpilot.com
Among other things which are awesome with this site, the one thing which stands apart is the customer service. and this team is really exceptional esp the VIP support team and their Relationship managers aka Loyalty managers.I have particular appreciation for Ms. Khusi and Ms. Shipra for their singular commitment to make sure the customer's concerns are addressed and the customer gets the service they deserve.in the past few weeks Ms. Khushi has been very supportive towards addressing bonus issues, and withdrawals and i must say it has been a delightful experience.i am hoping this experience shall only improve with time.
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Shahir
09 February 2025
Comment from uk.trustpilot.com
My experience with this support agent by far was the best 10/10. Quick and efficient and getting to the solution
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OFFROAD CRIMINALS
09 February 2025
Comment from uk.trustpilot.com
SERIOUSLY GUYS! I have never seen the game like Casino days.. It is my real review.. the game all depends on discipline and consistency... So play slowly and win slowly... Love this game ....
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dean Lhirondelle
08 February 2025
Comment from uk.trustpilot.com
Wow I’m very impressed with Anna she give me a 50 dollar bonus you rock I love playing this casino
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Tanya Thebeau
08 February 2025
Comment from uk.trustpilot.com
Awesome fast friendlyband helpful assistance, that is when u can actually get to talk to a live support agent, other than that, they have a wonderful variety of games to play, fast deposits and great promotions. Live this casino it's hands down one of my fave go to casinos. And live how fast their verification process is too... no disappointments here.
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frank santaguida
08 February 2025
Comment from uk.trustpilot.com
caroline i agree with you and don't take the bait that they would be happy to assist i have 69 emails saying explain the problem but they don't but its your right to go to igo and they will help you
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vikas kumar sonwani
07 February 2025
Comment from uk.trustpilot.com
There is no weekly cashback on Casino days and the promotion is not good, everything else is fine.
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navneet pal
07 February 2025
Comment from uk.trustpilot.com
I am user of this awesome platform since 2 years... There is no problem in support and service... A dedicated relationship manager is assigned to me for my support...current manger name is RYAN... The support is very prompt and on time ... My every query is solved by Ryan on immediate bases.Thanks
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Katie
06 February 2025
Comment from uk.trustpilot.com
This is my third 5 star review for the customer support team at Casino Days!I especially want to thank Alex for his support today, swift, professional and courteous- thank you for your kindness and patience Alex!!If I could give this team and Casino Days a higher rating I would - simply outstanding!
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Caroline Mekhail
06 February 2025
Comment from uk.trustpilot.com
Terrible experience!I won 13000 and they confiscated my winnings because I was betting over 5 dollars in the bonus round.I am taking legal action against the casino and I am contacting the Ontario gaming corporation.
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Vivek upadhyay
06 February 2025
Comment from uk.trustpilot.com
Best experience and withdrawal is super easy.... customer service is incredible....on of the best customer service support on casino days....Her name is scarlett 🙏 loved your service and instant reply
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Chanaveeranna Patted
06 February 2025
Comment from uk.trustpilot.com
Response from Richa(earlier)& Ryan(now) has been quick, though processed withdrawals sometimes take extra day. Otherwise overall a good experience.
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Amanda Bruinsma
05 February 2025
Comment from uk.trustpilot.com
Thank you Scarlett for your fast service and solving my issue. Very much appreciated 😙
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Keith
04 February 2025
Comment from uk.trustpilot.com
Jacob was awesome and helpful highly recommended very fast and awesome site.
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Ram
04 February 2025
Comment from uk.trustpilot.com
Customer service is top notch. Great website and good selection of games. If you are ever in doubt just message Ryan(loyalty manager) and he makes sure your queries are answered as soon as possible.
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Claudia Irons
04 February 2025
Comment from uk.trustpilot.com
Casino days advertising is disgraceful and disgusting! Do better! The narrative I play with myself is not funny!!!
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Bujji’s Phone
03 February 2025
Comment from uk.trustpilot.com
This is really a very genuine website where people can trust and do there deposit blindly I trust this 100 a genuine website I highly recommend this for all and my favourite person from this website RYAN always helped me support me whenever I needed Tnku big boost
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Joel M
03 February 2025
Comment from uk.trustpilot.com
I will write on CasinoDays' account although this is addressed to White Star B.V. as a whole. They are the filthiest, most immoral scum of the earth.Back in 2023, I had begged Buusti, a direct sister casino of CasinoDays, to self-exclude me due to mental health issues and gambling problems. I specifically asked this self-exclusion to be extended to all of the brand's websites - old and those to come. I made it very clear that I would not be held responsible if I was able to register despite my best efforts not to, due to severe impulse control issues caused by the aforementioned problems.Lo and behold, a few weeks after my request, CasinoDays called me telling me they had added spins on my account, thus, reopening it. I was bamboozled, and since I had suffered from a psychotic episode, was questioning whether or not I even had placed self-exclusions.I had. Turns out that White Star BV simply does not care about such. Bear in mind; this was back when all of these casinos were under Curacao jurisdiction, so licensing circumstances can not be used as a scapegoat.Fast forward a few years and I was able to play at Big Boost, a sister site of this batch of casinos. I was able to deposit around 500 euros before realizing that I should, in fact, be self-excluded from the website.I have fought with BigBoost and even received a refund from one of their sister sites already, but BigBoost claims they are in no way responsible for my losses even after knowing about my circumstances.Furthermore; White Star targets Finland with it's advertising and casinos. This is illegal.Avoid these scam artists and conniving thieves.
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Kyle Leclair
03 February 2025
Comment from uk.trustpilot.com
Great example to request a few free spins on wolf gold
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Ashley Mckinnon
01 February 2025
Comment from uk.trustpilot.com
I was really pleased with my experience. Jimmy was very efficient and very kind to me. I’m definitely liking this app. Thanks, Jim for being so polite and kind.
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ganesh c
01 February 2025
Comment from uk.trustpilot.com
Jimmy is helped out me to get resolve my query ....and kind heart person
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Jonathan Todarello
01 February 2025
Comment from uk.trustpilot.com
Great site , thank you antonio for you help. Casino days is the best online site
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Anjana Singh
31 January 2025
Comment from uk.trustpilot.com
It's a trust worthy site. Very happy with the service of my loyalty manager Ryan. He's very prompt in resolving whenever there's been an issue. I sincerely wish Ryan my manager success and hope the company rewards him for his sincerity towards his customers. It's people like him that makes us believe in the company.
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Vivek upadhyay
31 January 2025
Comment from uk.trustpilot.com
I love casino days because this is genuine and safe site for indian players awesome upi transection... withdrawal is very smooth almost like stake app
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Sylvia Lew
31 January 2025
Comment from uk.trustpilot.com
I had an issue resolved by Scarlett very efficiently and very fast. Almost no wait time, done very well.
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singh lakhwinder
31 January 2025
Comment from uk.trustpilot.com
Emiy was really a great support in clearing my queries. Very calm, intelligent and helpful.Keep it up Emily.
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Charisse Fredette
30 January 2025
Comment from uk.trustpilot.com
Madeleine was super helpful
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Wynter Bressette
30 January 2025
Comment from uk.trustpilot.com
Emily was a great help and I was very satisfied with the level of knowledge and quick response I received, above all I was able to have my “ problem “ fixedThanks Emily Great job :)
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Jim Robinson
30 January 2025
Comment from uk.trustpilot.com
the rating is nothing to do with the agent emily did her job the best she could and was great to talk to the fact i was inconveinced from my first depost and noone in the casino cares is not good business.. this should be considered to give agents things they can offer especially new players having issues from the start a good reason to want to continue using said site just my opinion but emily deserves a 5 star for certain
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steven march
29 January 2025
Comment from uk.trustpilot.com
Super good software everything great deposits withdrawals are perfect. Customer honor really good bonus after a bit of activity. Great overall 6 stars.
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Vishnu
29 January 2025
Comment from uk.trustpilot.com
I always get great support and polite answers from my loyalty manager Ryan.Loyalty management team is really supportive and I do appreciate that
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Chandra Mohan
29 January 2025
Comment from uk.trustpilot.com
They are good in responding to customer queries.
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juvany Tudayan
28 January 2025
Comment from uk.trustpilot.com
Troy is wonderfully support agent
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Hari
27 January 2025
Comment from uk.trustpilot.com
Don't deposit fraud site. My blocked after I applied for withdraw.
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LT
26 January 2025
Comment from uk.trustpilot.com
This used to be pretty good with fairly consistent and decent payouts/wins. I see there was a system upgrade the other day and I noticed the graphics are different on some of the games now, which isn't a big deal. However, I have also noticed that since then, bonus spins rarely come up now, and when they do, the win is very small every single time. A lot more "dead" spins over and over too. Something has definitely changed. Will give it a few more tries and if it doesn't get better I'll be moving on.
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Kassandra
26 January 2025
Comment from uk.trustpilot.com
Sam is very helpful and kind, excellent customer service and resolved concern quickly 10/10
Sudhir Kamble
20 February 2025
Comment from uk.trustpilot.com
Very good help center and very fast payment system diposit and withdrawal and mail fast reply helping
Very good help center and very fast payment system diposit and withdrawal and mail fast reply helping