Casino Days Review

I dealt with a person named sam! I had a withdrawl canceled and put back into my account and I had no idea why and he went above and beyond to get my withdrawl approved on the spot and money in my account. He answered all my questions and even went to the payment team to get me answers. 110 percent customer service and I will e playing on casino days more often! Thanks sam!

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Casino team thank you for helping us provide all systems

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Derek has great knowledge about the website. His way of talking and understanding the client is good. Though my problem didn’t get solved by Derek promised to help me getting it solved. Come on give Derek a raise. Only if my problem gets solved. Hehe

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I received quick and prompt from customer support executive Emily. Kudos to her.

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Hands down best customer service. Scarlett and Elise have been nothing but generous at all times. Play this site as the customer support will always try to give you a bonus and give you the best bonuses!! Much appreciation from a regular

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Scarlett took a friendly, fast and efficient approach to solving my problem. Highly recommend!

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Maya , one of casino days support staff , was amazing to deal with , she made me smile just reading her responses , not only that she answered all my concerns and in a very timely manor , hats off to Casino Days and their PR team , between Elise my VIP host and Maya an amazing support advisor and everyone else i have had the pleasure to deal with , they all make the experience something to remember!!

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Casino days has best customer service and biggest bonus !

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Katarina helped me with my issue and handled it very professionally.

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Do not play here. Find something else, Betty, Ruby, Draft King and etc. This is the worst online casino. When I registered to the Casino Days my ID’s were verified but my current address is not. But they accepted my $100 deposit even if my address was not yet verified. So I thought everything will go smooth. I even waggered the required amount of $3,500. So my balance was no longer a bonus amount. It is something that I am able to withdraw. I tried to contact chat support if they could verify my address so I could play and withdraw. They said they needed more documents to verify my address. I also emailed helpdesk and they just keep pointing out that address needs to be verified. Days pass by, I still making follow ups regarding my account. I was just confused, why would they take my deposit if ,y account is not fully verified? And now that I have sent all utility bills, statements with my address in it. They still make the same excuse that it is still in the process of being verified. This Online Casino is not being true their clients. They take your deposit and when you completed the wagered amount and documents they make so many excuses until you lose hope. I will never play with this Online Casino. Try something else please….

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Jimmy was a great help served me quickly and very informative.

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I recently had a deeply disappointing experience with Casino Days that I want to share as a warning to other players. After making substantial deposits to cover my initial losses, I finally managed to turn things around and recover my funds through responsible betting. However, when I attempted to withdraw my balance, Casino Days abruptly blocked my account and confiscated my winnings without clear justification.Despite multiple emails and chat attempts, their support has been dismissive and unhelpful. They rely on vague terms and conditions, seemingly hidden in a way that an average user wouldn’t easily find or understand, to justify seizing my funds. They have refused to provide me with essential account details, such as my player ID, which I need to file a complaint with the Central European Gaming (CEG) authority.What’s more troubling is their double standard regarding compliance: when making large deposits, they don’t conduct thorough checks or verification. But when it comes to withdrawals, they’re quick to find minor technicalities to close accounts and withhold winnings.I provided all requested verification documents, yet Casino Days still stated that once an account is closed and deposits confiscated, the decision is final. This is a classic example of a casino that appears to profit off questionable practices rather than fair play and transparency.If you’re considering signing up with Casino Days, I urge you to think twice. Their customer service is unresponsive, their terms are selectively enforced, and they lack transparency. I hope this review helps others avoid similar frustration and financial loss.

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Pretty good overall, game selection smaller than expected. Site isnt overly intuitive. Havent cashed out so not sure about that yet. Second review here, site has improved since my first.

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I had a problem with a deposit and asked for support at Casino Days to help trace the missing amount. Everyone was very helpful and my problem got resolved successfully. I am very happy with their service.

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Maya was great ..very understanding and bright

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Jimmy was quick and helpful, one of the best customer service chats – always available and no waiting

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A great experience is great when you win. I have been a long time online -player. My single largest win was on Jan 1st, 2024. It was an amazing experience that I’m pretty certain I will never experience again. The payment was issued with no issues. Derek assisted me with my withdrawal and it was issued in minutes.Great experience

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had a deposit issue with them, but got a lovely email from customer support letting me know what the issue was and it was resolved quickly, like this one

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Bonus game 10 spin max win 10$ on maybe 10 time free spin bonus at 2$ by spin

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i would really like to appreciate the support of Customer support staff Madeline. Very supportive and prompt response.

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Love playing with this casino! Really enjoy the different games. I will definitely continue to play with them .

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Madeline was very professional and she provided me with the resolution quickly. Thank you sooooo much Madeline 😍

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Love this casino. So many games and quick withdrawals. Customer support are amazing too!

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Absolute garbage casino! Take your money elsewhere!

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Love this casino easy withdrawal and Maya and the rest give great customer service with live chat!

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Best man to interact with.he has given me expeditious withdrawal when I needed it most

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Stay away from this site as they have an excuse for every withdrawal scenario just not to give you any money even if its 100% your own money.I deposited funds and before even playing the game I decided to withdraw my own funds, however, they refused the deposit after 24 hours and advised me to play in the casino in order to be eligible to withdraw. This happened to my friend as well and my friend decided to play and actually won $1900 but they again refused to pay him and said that he was not allowed to bet more than $5 on each bet. That is the most ridiculous thing I have heard. If he wanted to bet less than $5 it would have taken him years to unlock the funds with the wager rule.Just keep away from Casino days

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I had a deposit issue pending more than one year, even though casino days failed get that money at their end, as a good will gesture and to maintain good relationships they added that money to my wallet. Really appreciate their service. Keep it up

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Emily was very helpfull with the issue I was having. very Fast curious .

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Thank you Tony for giving me loyalty bonus

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Jimmmy was quick and friendly and respectful resolved my verification.

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I’m just started to play online casinos not long ago. in the beginning I always like to go try other new casino they always come with welcome bonus. So just try my luck and deposit $1,000 to get like 100% the match bonus. And on that night I win over $38,000. It was my luckiest day ever. And I tried to withdraw the money. And then the next day I check my balance. All my winning is gone. Only have 500 balance left. And then email them. And they reply to me said I was betting over $5 per bet. And I don’t even know that policy. I noticed that after. But the this is little bit like shady I don’t get it. Why they allow me to bet over $5 so if I lose they can take my money right? So if I win they got the excuse to void my winning. All those bonus are scam. Ridiculous 30x or 40x to playthrough, restrict games and limited your bet. And they set up all these trap you can still login on those restricted game and bet whatever limit you want. For them it’s a win-win. And not just that. If you get some winning, they always try to delay your withdrawal on purpose. And I end up losing back to them. Stay away and don’t claim any bonuses

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Jimmy made my experience the greatest ever love the casino-Faye

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Great games and customer service is reliable and good

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Jimmy was amazing! Quick to reply and very informative. Offered the assistance I was looking for

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Thank you for excellent services all team And Maya dear thank you for give me experience better

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Customer service is excellent. I had conversation with Amanda she took my complaint seriously and resolve it.

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First of all thanks to whole team , especially Mr Seth ,Mr Ashlay .

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They said the casino days that they will give 10 % weekend bonus on the weekends, I once received the same also but now yesterday when I lost, now they have not going to add the same, they are giving illogical answer. And they said they will not add the same, earlier also I faced lots of problems from casino days, regarding mainly payments, don’t play here, lots of other sites to play

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My honest request to no for this aap.They will not accept your valid id and address proof for verification.. if you own a good amount then they will come out with excuses of verification. They should do a verification before accepting a deposit.. it’s a sure money wastage aap. Stay away from it

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Disgusted! No RTP on the slots.I deposited $40 for dead spins. My largest win was $2.88???? I was barely winning my wager back. I only got to play for 20 mins and I was wagering $.20. Now, that’s pathetic and sad.

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He was very accommodating and helped me get back some spins that disappeared. He was polite and comforting well being very helpful.Thanks again and shout out to Jimmy hopefully I get you everytime

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Maya is very good at supporting players. Quick response and clear explanation. I am very happy to be supported by her

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Customer service, spot on! If and when I needed help on something, the support team at Casinodays were front and center. Very attentive and made me feel at ease, always. I usually send funds into my Casino account by etransfer but if there’s any problem the support teams would give me an answer right away . And when I win , the funds are put into my bank account as fast as you can say “cash out”!! This casino is very fair and there’s no running around when it’s time to withdraw your funds. Always supportive win or lose and that’s why I only play at Casinodays! Treated like a VIP! If there was a hotel and restaurant at Casinodays, they would treat you like a king and give you a room with a great view and a steak for dinner……not a hamburger!! Lol!! Honestly, this place is the place to be!!GREAT WORK EVERYONE! Thanks Elise for the VIP services and Logan thank you for being courteous and professionally pleasant. It’s my pleasure to play here!! & Thanks again for putting up with me!!

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I have been playing on this site since long, but what I don’t understand is their withdrawal process. Here is my story and I need a resolution from the casinodays team ASAP without fail. I have won an amount of 135000 INR on June 26th. And I have been asked for account verification, I got my account verified but haven’t received my payments yet. I have withdrawn the amount in three 45k’s in which I have received only one 45k and I am still waiting for those another two 45k withdrawals. CasinoDays what the heck you guys are doing since June 26th till date it isn’t enough time for the payments to get processed? I have seen a lot of people facing the same issue, we need an answer and our money back, if not its a serious illegal offence mind you!!!!!

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As a person who is very interested in customers and responds quickly, I am very happy to have her support

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Maya was very polite and understanding. Thank you maya

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I have been with Casino Days for a couple of years now,an my honest opinion,they have been excellent with their customer service,even when communicating via email,response is almost instant,requests I have made have been done in a timely manner,and I e never felt judged by some request,I recommend you give them a try,an as most casinos,you win some you lose some,but it’s all about luck.Thank you Casinodays.

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He helped me and got my withdrawal processed fast thanks Brian

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Lovely experience on playing with Casinodays. Receivied swift query resolution from support staffs. Especially Brian who has been extremely corordial and provided prompt query resolution

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