Casino Days Review

Maya was very polite and understanding. Thank you maya

Reply

I have been with Casino Days for a couple of years now,an my honest opinion,they have been excellent with their customer service,even when communicating via email,response is almost instant,requests I have made have been done in a timely manner,and I e never felt judged by some request,I recommend you give them a try,an as most casinos,you win some you lose some,but it’s all about luck.Thank you Casinodays.

Reply

He helped me and got my withdrawal processed fast thanks Brian

Reply

Lovely experience on playing with Casinodays. Receivied swift query resolution from support staffs. Especially Brian who has been extremely corordial and provided prompt query resolution

Reply

Listen my concern carefully. Hope my Widrall amount would be realesed i am urgent need my wining amount actually yesterday my bike accident having it’s very dangerous and i am admitted in hospital

Reply

Nina assisted me quick and i am delighted with the experience

Reply

I gave CasinoDays a try and found the games to be good. However, there were some issues with withdrawals; my request went for verification, but it eventually passed, and I was able to withdraw an amount under 50K. They only offer IMPS for transactions, which, as you know, comes with certain restrictions.I frequently visit offline casinos in Goa and invest over 5 lakhs. Are there any online casinos that allow winnings over 5 lakhs to be directly transferred to a bank account?For some reason casino days wont allow transfer of more than 49,500 rs to bank account.One more query if a customer wins 5lakh or 10lakh will casino days allow to withdraw can some experienced people share their experience ?

Reply

Answered the question correctly. Customer support is very good. I am very happy.

Reply

Recently i had an experience wherein to start with it was an error on my part that I mistakenly provided an incorrect account number for funds withdrawal of fairly large amount. however my expectation/assumption was – its a simple error and customer support should fix it in no time and revert the money back into my account. It proved lot more challenging for all – with several emails going back and forth but the issue wasn’t getting resolved.My RM Ms. Shipra in particular has been very supportive diligently followed and escalated the matter time and again..It was test of patience as days were passing by but no resolution – on their part they were correct because they haven’t got any confirmation from payment provider to the effect that the transaction is incorrect and the beneficiary bank has rejected.I was growing impatient – but my RM Ms. Shipra and their support team assured me of their support and even credited a handsome bonus as well in lieu of the delay in resolving the issue.Finally after days of waiting the company decided that irrespective of the payment provider’s confirmation they will refund the money to my account – very nice of them.there were several moments of frustration and agitation but it was remarkable of them to resolve the matter amicably.this certainly has improved my faith and confidence on their business practices.

Reply

So much fun great experience I m here 4 years I m playing casino days so much faster they withdraw customer support is so helpful

Reply

I m so frustrated my 151500 inr withdwal pending no response on email and there no such as live agent ai chat i m asking why my withdwal not processed they didn’t replay 0 star there no such as casino they didn’t replay and talk to customer casino days total scam i think i will go to court

Reply

Sam is one dedicated individual! Prompt and efficient! And always make sure the customer leaves happy and satisfied! AAA+++ Service!!!

Reply

Excellent services and team also good service provide

Reply

I am puzzled at the reviews about good Customer Service because this was not at all my experience. On the contrary I found the chat to be preformed and robotic. Perhaps just a bad few days? Also, I had trouble with verification unlike other sites, and more than one of my deposits was on delay.

Reply

Great platform and after getting help from ‘Rose’ from their support, i will love to play more through this platform.For being helpful, special thanks to ‘Rose’ who will be happy always ❣️

Reply

Scam on withdrawal. They don’t respond for pending withdrawals. If u win big They ask gap period after sending some withdrawals. There is no such rule in any other casino sites. Several times I experienced this with CasinoDays, last time They have not processed my withdrawals since one week, after one week They credit back winning money in the Gaming account saying it as technical issue, it’s a trick in keeping pending withdrawals for longer period. Clearing withdrawals in 24- 48 hrs is not true with CasinoDays, Once i win 10millions They just paid 2 millions later said we are taking gap for Clearing withdrawal due to overload

Reply

The customer service reps at casinodays are second to none. They will help you with anything at anytime no hassles, just a great group of people.

Reply

Maya was very helpful and quick in assisting me.

Reply

This is a very good casino. They payout withdrawals within an hour or less with my experience. When I dealt with customer service at casinodays I had an awesome operator named MIA help me, she was %100 dedicated to making sure all my questions are answered and any issues I had were resolved immediately.

Reply

lovely wonderful experience.Specially with wonderful customer support staff Mia!! Had smooth query resolution with her.

Reply

Tony was great help. I appreciate his quick response and his help overall.

Reply

Good experience with your agent Sam

Reply

Decent customer service but casino feels absolutely rigged more than necessary. In an hours worth of play 80$ spent and balance consistently decreased never hitting positive during slot play. Sam the customer service rep that took care of me today was fast and able to resolve the matter with a suitable solution. Will continue to play here in future maybe from time to time but not going to be my main casino by any means.

Reply

Shaniqua was great to deal with. When I contacted Customer Service, I wasn’t in the best of moods. Shaniqua made sure to listen and understand my concerns. Better, I was provided with a better outcome than expected.

Reply

First thing is very easy to deposit the money which includes UPI transactions without any extra fees. And it has huge game collection, and easy to withdraw within 2 days. Recently they made application as well to make for the better experience and chat executives are very helpful and I always get the Swift response for my queries. I have been using this platform since 18 months and so far the experience is really great. Hope they doing the same in future as well.

Reply

Finally got my verification done after their portal was messing up. Communication is slow. Yet still i have not recievdd my deposit into my account. Asked then where it is and still no response. They are slow at communitcation. The site is slow and they make any excuse to try not and give u your winnings. And when youve proved all to then they say the money will be in ur account “instantly” but im still waiting

Reply

It the best site I found yet , deposit is instant, withdrawal take 1-2 days but no problem at all as of yet. Support is electric right now and very much appreciated. Madeline, katarina ty

Reply

I have been trying to withdraw my money all night. I habw chatt3d to 3 different people about how their portal to verify documents is not working as it wont let you submit your id and just says “something went wrong” because of this i have sent my id through the chat (various forms liscence, birthcert, citizen ship etc). They have said theyd pass it on to the relevant team and it should be ok. However the “relevant team” are taking forever and have not gotten back to me. It feels like they are waiting for people ti cancel their withdrawels and spend the momey again or deliberately not making their portal work so you cant withdraw. I spent money on this site out of trust. But they are mucking me around. It was only a 3k win. I spent alot to get there. I feel they may come up with another excuse. The site is also incredibly hard to get wins. I have used various sites before and never left a review, however for this site i will. Casino days nz.

Reply

Made a deposit of TRX20 (5000 inr) via Crypto Network but it is not reflected in my account after 24 hours also. No reply or no support team to resolve this issue. How to get refund ? Anybody suggest

Reply

Bullsh*t casino very hard to win anything no daily bonus like most have, just garbage

Reply

I had the greats experience with the best customer service from a guy named Jimmy. Some body needs to get this guy a raise. Thanks again jimmy for everything

Reply

Sam was excellent. Answered my enquiry quickly and solved it in a timely manner!

Reply

Casinodays is definitely one of my favorite online casinos. Although customer service representative, Jimmy, is the only human I was ever able to live chat with to help me out with bonus related, he was kind enough to offer free spins. Thanks Jim

Reply

WoW jimmy help me as well . He take care very kandly of me. Merciiiiii il est vraiment gentil et compréhensif.

Reply

Maya was great! She handle my request and accommodated over and above.

Reply

Maya, agent service is excellent. She gave best customer support

Reply

Best site to play Casino and Customer services are great, easy and fast for solving the problems.

Reply

jimmy was quick to solve my issues taking only a few minutes

Reply

They payed out once upon a time but anyways Michelle did a gr8 job solving my issue this evening thanks soon much!

Reply

Best site I’ve found online by far. This site has given me many bonuses and I can’t forget to mention the customer support which is 100% real people replying to your needs/concerns. Casino days support team is absolutely fantastic. Btw I’ve won big a few times now and only takes less than a day to receive the winnings

Reply

Good experience of playing with casino days. Fair and 100percent transplant.

Reply

My experience was very pleasant, the agent that assisted me named Sam, Sam was very friendly, responded to my questions quickly and was able to offer me some free spins on a goodwill gesture which I was grateful to accept. Thank You Sam 👍

Reply

The promt and detailed answer to my query by Allison was indeed helpful.Thanks a ton Allison..Great job, keep it up!!

Reply

Casinodays cheating my 16422 rs .but withdrawal success 2 days before.still amount not credited in my account.dont play here.if you win, they are not credit money .so be careful

Reply

Very poor site for play casino. It has been more then 18 days my deposit of 20k is pending. All they write keep patience. What a shameless casino site …

Reply

Poor withdrawal system . Casinodays cheating people. My withdrawal successful but amount not credited. If I ask , they say silly reason .don’t play and trust this site

Reply

John was helpful for all my queries.He update me on email fast.Thanks for the service

Reply

I have won 1.2 Million in casino days before that they are giving withdrawal on time but after winning that amount they are saying to do verification of your account I submitted all the documents and then they rejected my documents, if my account was not verified then why they giving withdrawal before I didn’t understand their policy they Making people fool by name of verification and when I loose all the hope I lost all the money by playing aggressive rubbish site I have ever played on

Reply

Excellent work. Only concern the withdrawal time is too slow

Reply

Very good UT u guys stolen 8 thousand $ from me so I have bad experience whit payout withdrawal

Reply