CasinoWinner PLAYER REVIEWS(1295)
Bekam Yaka
01 April 2021
Comment from uk.trustpilot.com
I opened a new account to try out the site..After i deposited 10 €, won 50 €, and made a withdrawal test of 20€ to see how fast they are but guess what , it's almost 2 weeks gone and not any sign of the 20€ , i wrote them email but never got a reply ,.How weird isn't it !?!So what if there where a higher amount and they dont even reply or smth.Stay away from this site , never had such problem with many different sites.My username: bekimlatifi91All the best playerss
H
28 March 2021
Comment from uk.trustpilot.com
Complete scam. Withhold withdrawl with same repetitive message of wrong documents. Customer service non responsive. Do not, I repeat do not use this bookie.
BlackandWhite
28 March 2021
Comment from uk.trustpilot.com
!! AVOID !!I placed a £10 few bets on ACCAs, as per their promotion. When a leg loses, they give you your stake back as a free bet. This happened, and I placed the free bet and it won. And they immediately limited me to placing pathetic £0.86 bets. Support were no help. They accuse you of suspect 'activity'. Absolute scammers. It was only the second win I'd had!!! DO NOT USE THIS SITE - BE WARNED !!
Nick
26 March 2021
Comment from uk.trustpilot.com
Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.
B Wilson
26 March 2021
Comment from uk.trustpilot.com
Editing my last post, i put 2000$ on and actually withdrew 1300$ without problem with just a drivers license verifiedbut now i just withdrew my last 1000$ to see if they'd let you actually take profit from the siteand i got an email needing more cofirmation, weird how i can withdraw fine when im not in profit, now that i made 300$ i need more documents, will update further on if my bank statement gets verified or if they're going to make it hell to get 300$ profit from them
Richard Belcher
24 March 2021
Comment from uk.trustpilot.com
By some margin the worst bookkeeper I have dealt with. I registered, placed a bet and lost. Then didn't access my account for a week. After a week I placed some bets and won. That appears to have been where I went wrong. One is allowed to bet but not to win. The same day that I had my wins I had an email asking for proofs such as bank statements. Within a few hours of this my account was blocked and I could no longer access it in any way. When I asked why, I was told it was because I failed to answer within 24 hours. In fact I had answered after about 22 hours but whether it was 5 minutes or 5 days, there was no need to block my access to the account. I have been restricted in stakes before with other bookies. Had to jump through hoops to make a withdrawal with some. But never blocked like this. I have spent 2 weeks trying to resolve the situation. Sent many emails, predominantly to their escalations team. Still no joy. I heartily advise you to avoid this company.
Florin Benea
23 March 2021
Comment from uk.trustpilot.com
The most rubbish betting company in the world.After I play a lot of money they don't offer not even one bonus.Stay away otherwise you will regret.
Martin Hutch
23 March 2021
Comment from uk.trustpilot.com
I've had good experience as of now. It's just a bit slow to update sometimes which causes the bet placement delays.
Stefan Jønsson
22 March 2021
Comment from uk.trustpilot.com
worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 1000. and mobilebet says they are on the case but after 4 months I still have not got my money. stay away from this company and their incompetent employee.
Jamie Bennett
21 March 2021
Comment from uk.trustpilot.com
Stay away from this site absolutely disgusting customer service waiting 6 weeks to get my winning and still not recieved them they ask for security checks once you win they are quite happy to let you deposit but then bang when you want to withdraw it’s like they think. You’re robbing them don’t not use this site worst site ever to use 6 weeks later and still chasing my winnings all you get is it’s getting looked at 6 weeks on and still getting the same answer the winning is for my mam this site is what she used and still can’t get her winnings
George
21 March 2021
Comment from uk.trustpilot.com
Deposited and tried to withdraw, they told me it was a requirement that I MUST wager it before withdrawing my funds (which isn't true, they have a legal obligation to give your money back from your account, as per the gambling commission website: "Players must not be made to meet wagering requirements before they can withdraw money from their deposit balance").Eventually they acknowledged this and let my withdrawal go through, but they then immediately closed my account. They're flat out liars, best to avoid.
Gary Hannigan
20 March 2021
Comment from uk.trustpilot.com
Was happy at first with fast withdrawals and best odds. After a couple of weeks I wanted to withdraw £100 (not even in front with them). All of a sudden I was asked for a security check and was asked to provide two photo I'd and another proof of address. I sent my passport, birth certificate, a council tax bill and my photo Id of my support workers badge. I was told I needed another photo Id of either driving license, military id or national id card! As I am not a driver I don't have a driving license I've never been in the military and don't have a national Id card. I explained this when I phoned their head office but to no avail. I offered to take a selfie there and then or go on video chat to Proove it is Me, but to no avail! My only option now is I have applied for a provisional driving license at cost,and inconvenience to myself. My account has been limited to a maximum of 21p per bet on horse racing/football but im allowed to do up to £100 spins on slots and still deposit what I want?? I'm not even winning on this site? I am really upset and annoyed about this matter and will be taking this further to the relevant authorities. The slots on this site are terrible And if you are lucky enough to get free spins at 50p stake you average approx £4. My name is Maria Hannigan and this is my husbands account on trust pilot as I don't have one. Myself Maria Hannigan has wrote this review and my husband has posted it for me.
john david
20 March 2021
Comment from uk.trustpilot.com
disgusting companythey take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
LuckyPlayer
15 March 2021
Comment from uk.trustpilot.com
Make an account there if you love to play an attractive quest called "find and provide us thousands of documents". Which includes all kinds all selfies, address proofs, medical certificates, marriage certificates etc. Only after that you may have a small hope that your account will be verified. But no, thanks! I would rather play somewhere else, where verification process would be more reasonable!
Shaun scalley
14 March 2021
Comment from uk.trustpilot.com
PLEASE AVOID !! PLEASE AVOID !! I gambled with Mr Green for a while nearly a year. The returns were never fantastic but I convinced myself ( as we all do ) that my luck would have to change.In 1 session I spent £1500 with absolutely no win bigger than £100.This return is appalling !! I understand completely that I’m the fool in this but I urge others to think twice before spending their hard earned cash with this site.To add insult to injury and after many months of only spending what I can afford; they, without notice place limits and restrictions on my account !! Whilst also asking me to provide proof of funds. I’m by no means rich but as a business man I’m more than able capable of budgeting my own money.After seeking advice and checking statistics i’m confident that after spending £1900 over just 2 periods of gambling I should of definitely seen a better return than £100 !! I will in due course be requesting my game play history to include in my complaint to the gambling commission.In the meantime I’ve shut my account down and I suggest you guys do the same.
Gabriel Mandru
12 March 2021
Comment from uk.trustpilot.com
They block the tickets and give you the money when they want.Are not serious..And after a while,if you win you can't bet more than 20 euro/ticket.I not recommended.
Andrew Colgan
12 March 2021
Comment from uk.trustpilot.com
Stay as fat away from bethard as possible. They'll take your money no problem and when it comes to withdrawing they'll give you every excuse under the as to why they can't. Robbing peoples hard earned money. CON ARTISTS
R Singh
11 March 2021
Comment from uk.trustpilot.com
Big Time frauds.money is not all secure as they will not give your money back and keep our money in their system for more than 1 month and put many restrictions.poor customer service.no email reply and no one revert back.Big time Cheaters and Frauds.Please avoid and don't even deposit a single penny in their account as that money will never come back to you.
Panayiotis Pelagias
10 March 2021
Comment from uk.trustpilot.com
They are incompetent. I've requested a withdrawal on the 11th of January and 2 months later still haven't paid me. I've send 13 emails but they didn't answer. Disgusted with the customer service on site. AVOID!!!
Will Thomas Jones
10 March 2021
Comment from uk.trustpilot.com
I can no longer bet on a horse to place at tote odds. They have become increasingly ridiculous. A 4/1 winner pays £1-10p the place,that's the same odds for a 1/3 favourite placing. Hardly anything pays the equivalent to 1/4 or 1/5 the odds,something needs to be done about it.
john david
10 March 2021
Comment from uk.trustpilot.com
disgusting company they take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
billy jo james
07 March 2021
Comment from uk.trustpilot.com
No problems in that time until recently when they first froze account till i answered stupid questions on how we could solve problem gamblingthen i couldn't login at all. had to contact them. Got a weird, robotic note from them saying I was an unacceptable risk and that my account was being terminated. You would think they would email people at least without us having to contact themLost much more than i won there. Their loss not mine
Dean
06 March 2021
Comment from uk.trustpilot.com
As bad as Spreadex. Wish I'd never bothered with the fixed odds side. The odds are atrocious especially football and the limits derisory. And if you beat them they soon limit you Stick to spread betting and leave fixed odds to to the EXPERTS. Ps 2001 called and wants its website back. HTML isn't the go to thing anymore lol
Lyndsey
06 March 2021
Comment from uk.trustpilot.com
Opened account 3 weeks ago and never had a problem albeit getting verified is a pain but most bookmakers now do proper checks . The site is basic but if you just want to bet on sports it’s fine ,Only problem I find is when placing lucky 15s or patents it only gives you a max exposure so then I have to reduce the stake on my bet not a big deal as I usually loose any way ????I have found no issues whatsoever with payouts ? the withdrawals are brilliant I have withdrawn sometimes and it’s back in my bank within few hours which I love .no problems using site for me ?
val johnson
06 March 2021
Comment from uk.trustpilot.com
Avoid at all costs.I opened an account with this company and deposited £30 but unfortunately over £3,000 was taken from my account.My bank called it fraud and are pursuing Getobet for a refund.I have also sent an email asking why £3k was taken but today no reply has been received.Scammers for sure
Dave
06 March 2021
Comment from uk.trustpilot.com
They charge for deposits!!!
Willie Murphy
06 March 2021
Comment from uk.trustpilot.com
So far so good...I opened an account with them tonight...lodged 50 euro and got a bonus stratight off of 50 euro....I put a few euro on ice hockey and left the site open in the backround and I got a message...."reality check"....you have been online for x minutes...so far positive experience...and it seems a decent site in terms of usability...
Joy Okotie
05 March 2021
Comment from uk.trustpilot.com
This is not fair I won yet you guys said I lost ...please rectify this issue and give me my money
nopnopnop nopnopnopnop
04 March 2021
Comment from uk.trustpilot.com
super shady scam company. Stay away guys. there are tons of trusted companies. why messing with someone that wont give you back tour winnings
Matthew Rampley
04 March 2021
Comment from uk.trustpilot.com
They literally cannot pay £30 LOL.... god help those who spend thousands or hundreds. I dont understand how these companies are allowed to day light rob people... disgusting *UPDATE* Still nothing LOL, they have me on document delay routine, given documents 2x over the normal amount
John
04 March 2021
Comment from uk.trustpilot.com
Good bookmaker - they offer a lot of sports, many games and also my favorite casino game :)please betboro offer more payments and then I'd give you 5 stars.
Cyril
03 March 2021
Comment from uk.trustpilot.com
If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.
Paul Brannan
02 March 2021
Comment from uk.trustpilot.com
Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power. The people who work on the live chat are helpful though. I had asked how to open my account and the live chat assistant just said , that's your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn't happened. They won't answer me on twitter, no one answers their supposedly 24hr customer service number. Stick to the main bookmakers and not these cowboys
Michael Ashurst
02 March 2021
Comment from uk.trustpilot.com
Incompetent and rude staff. Match voided that was part of my accumulator bet. smarkets had returned my stake within 30mins of game not kicking off. i was told my the live chat agent she would message someone about it and email me when someone responded to her but it would take up to 48hrs. Save your time and avoid this website.
Phil Andrews
01 March 2021
Comment from uk.trustpilot.com
I'm reading lots of stuff about EnergyBet and whilst I wouldn't dispute anyone else's account or experience, I can only speak for myself.I decided to take advantage of a risky promotion involving a 100% bonus which had to be wagered on multiples with a 12x rollover. As fate would have it I was quite successful and my bank built up from £25 to in excess of £400 by the time I had fulfilled the wagering criteria.Having read some of the reviews on here I must admit I was quite nervous that I wouldn't see my money, however I requested a withdrawal and within about 24 hours it was in my account, no problems whatsoever.I would have no hesitation in using EnergyBet again. Like I say I can't speak for others, but from where I'm sitting I am satisfied and happy that this is a legit and professional operation.
Cprd
01 March 2021
Comment from uk.trustpilot.com
Stay away from this scammers, if you win a couple bets they limit your account and you only can set bets for 0.25US. THEY DON'T LIKE WINNERS!
Bubu SI Atat Mohamed
28 February 2021
Comment from uk.trustpilot.com
They close my account without good reasonAs they said I been gamstop on 2019,but I been remove it on 2020 Bad service coustumer Please avoid this site Thanks
Flavius
28 February 2021
Comment from uk.trustpilot.com
Untrustworthy. They rob you of your winnings
billy smith
27 February 2021
Comment from uk.trustpilot.com
had my account three years, no problems with deposits or withdrawals. customer service was good when neededLost a bit more than I won betting small stakesThen last week I couldn't log into my account. after couple of days I got this reply"I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers. The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk. As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account. Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings."Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesawould give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win
Martin Hutch
27 February 2021
Comment from uk.trustpilot.com
They are OK to be honest. Never had any issues with the documentation or withdrawals but they have imposed betting limits on the account. Still allowing a decent size stake so it's fine.
Thomas Abernathy
26 February 2021
Comment from uk.trustpilot.com
Good bonuses, nice support, interesting games
Florin Benea
26 February 2021
Comment from uk.trustpilot.com
I want to give 0 stars but is not possible.This company should disappear from this market.I don't understand why they have license.I speak only about sports.I have one bet one game remaining odd is not disappear but from min 56 no cash out.And is not the first time.I am very upset because I don't believe the reviews before I open my account.I don't think this is a genuine betting house.They trade your bet to another betting house.Stay away from this "betting house".
Mateusz Lawera
25 February 2021
Comment from uk.trustpilot.com
Recently used won 1000+ once , second bet coudnt cash out since it was perma blocked and nothing was happening had alredy 7 wins and 2 left to go , CANT EVEN CASH OUT i belive they are doing it on purpsoe and they are scammers, AVOID you will never cash out it sooner .Aswell tragic customer support and behaviour never helps plenty of problems site is lagging aswell.
Dan Hitchcock
25 February 2021
Comment from uk.trustpilot.com
Tote is doing what Tote has always done so you can't grumble about 'best odds guaranteed' or taking an early price. Tote will never be beaten on SP which is fair enough. What gripes me a bit is the place returns - you could have a winner at 10/1 which would pay minimum £11 to the £1 stake but the place part might only pay £1.30 to a £1 stake. Tends to be always a lot less than SP place odds.
kenneth Au
25 February 2021
Comment from uk.trustpilot.com
I'm not sure, why there are so many bashers of Sportingbet. How many sportbooks has that cash out feature, if you do change your mind, cancel, won't lose any money. The odds, prices are super fair, buying points, if your a serious player, Sportingbet has to be one of your outs. It seems all these bashers are the bonus whores, people that don't fulfill their rollovers. I would recommend to not have these issues, ask questions, online chat, always accessible during day, and make sure before you send money verify your account.
Kris Smith
23 February 2021
Comment from uk.trustpilot.com
How these guys have a licence I will never know. Made my deposit and qualifying bet to earn the £10 new customer bet. My first bet won and they have now refused to credit me my free bet. I have spoke with customer service and have told me management have removed all bonuses from my account without any explanation why. I wish I'd have seen other reviews before I decided to open an account with them. Customer service was attrocious, no help whatsoever and I can now only guess how long it is going to take them to release the money I have withdrawn.STAY AWAY AT ALL COSTS
Rosy L
22 February 2021
Comment from uk.trustpilot.com
Don't deposit any money you will not get it back! I signed up and received an email saying 'Congratulations you're fully verified. You can now deposit and withdraw funds as well as play and bet across all our exciting games and sports'. So I placed a bet with the welcome offer and won £20.50. I had an email the day after saying I wasn't fully verified and they needed to be sent personal documents. I then tried to withdraw the money and they will not let me or even give my deposit back until I send these 'personal documents'. Customer Service fobbed me off and so I closed my account and accepted the loss. DO NOT USE!
Richard
22 February 2021
Comment from uk.trustpilot.com
Signed up as I'd read that they offered low minimum stakes on a betting comparison site. Turned out this wasn't the case so logged on to chat to close my account. When I told them the reason, I was kicked out of the chat, my account blocked and a generic email sent to tell me my account was now closed. It's now 10 days after this and I've still not received any money back. Steer well clear.
Ziggy
21 February 2021
Comment from uk.trustpilot.com
I won 5800 euro and waiting already more than 4 weeks for my verification. Can't withdrawl my money, can't make new bets. Looks like a scam!
Peter R
02 April 2021
Comment from uk.trustpilot.com
cant play games between 12 and 8 am damn snowflakesworse than that you have to send in proof of income and i havent even bet £500 with them yet
cant play games between 12 and 8 am damn snowflakesworse than that you have to send in proof of income and i havent even bet £500 with them yet