CasinoWinner PLAYER REVIEWS(1295)
J J
18 February 2021
Comment from uk.trustpilot.com
This is the second betting site this week I’ve checked the reviews after a win and got worried I wouldn’t receive a pay out and both have paid me by the next day, feel bad for the majority bad reviews, a lot of these people clearly aren’t reading the requirements for the free bet or providing right identification for withdrawals, no complaints from me at all
Dimitrios Charalampidis
18 February 2021
Comment from uk.trustpilot.com
This is an awful company it shouldn't allowed to operate. They are racists and discriminate customers. I created an account, deposit funds, send my documents, verified my account and placed a bet. After 2 or 3 months that I wasn't betting at all I logged in my account and I received an email from them that they wanted to know how much money I could afford to spend, time I spend on gambling, where I find the money to gamble. I answered. They demanded my bank statements and restricted my access to my account. I send everything to them and they came back to me:Dear Dimitrios, I regret to inform you that Fun88 have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers.The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk.As such, the management team have decided not to continue the business relationship. I demanded to learn more. What was the problem, what I did wrong and they kept telling me their decision is final and they couldn't give me more information. I kept asking until they told me:Our systems have flagged your withdrawal due to lack of turnover, £600 was deposited and only £8 of this has been staked, can you please provide an explanation for this?Avoid them. You will loose your time and if you win I doubt they will pay you and will find a reason to void your winnings. They blocked my account without even betting. Do you imagine what they would do if I had win?
Chris
16 February 2021
Comment from uk.trustpilot.com
A few years ago I won quite a large bet with this company around £7/8k. They accepted the bet before the event the event ran and afterwards they told me due to a pricing error they won't be paying me, i asked at the time have all bets been void from the event then for other people who would have lost there money will they be told about the pricing error and be given a full refund and they wouldn't tell me so they could have just voided the winning side. This had also happened to a friend of mine using Sporting Index. I spoke to a manger at the company after and he offered me a few hundred pound to not follow up on this i declined and never saw a penny, If you want to bet money and then know afterwards if you do well there's a chance you're not going to get paid i would highly recommend Sporting Index as they offer that.
Keith Summers
15 February 2021
Comment from uk.trustpilot.com
OK, I give honest reviews.I gave myself a short holiday from the platform through frustration of the software. Then they send me an email to say are you happy gambling. So the real truth is I'm happy, however not with your Odds software which is beta, circa 1990.1. You will never be able to place a bet on a horse race if the advertised off price has gone. The market just disappears, let's say the Grand National is two minutes late off, you have no chance of getting a bet on. 2. The cash out on odds is a laugh. Example. £25 win on a even money pre race. 2 minutes before the off, 4/6, offer... £17. That's a joke right?3. Sometimes your never ever sure your bet is taken, it gives no indication a trader maybe checking it... So you may inadvertently hit enter twice.. DON'T!You will find you have 2 or 3 bets stacked for the same bet. See 2 to try and get out. 4. The update on "in play scores and cash out" is very very slow, you try n cash out when the scores are in your favor? Not a chance.So SI don't assume people who may leave or holiday from your platform have issues, look closer to home at the service you offer. I gave two stars for the indices part of the platform, They are just about OK but nothing to right home about. User SKU61
Darren Smith
15 February 2021
Comment from uk.trustpilot.com
Their customer service is non existent. You send an email and are lucky to get a response at all, certainly not on a time frame to resolve any issues. They have no Ap and their golf markets are very misleading, always defaulting to “outright” markets that are the most lucrative for them (e.g. you think you are betting on the outright of a golf market but it defaults to a “six shooter”. I would strongly advise anyone not to open an account with them as there are far better alternatives which thrive on customer service and experience
JT
14 February 2021
Comment from uk.trustpilot.com
when your losing they are happy to take your money, when you start winning they lower your bets allowed to a minimum... start losing again and they allow you to bet higher again..complain and they a rude and ignore you then they close your account
David
14 February 2021
Comment from uk.trustpilot.com
Joined today. Made two deposits. Received no welcome bonus. Went on live chat. I was told that management had decided not to give me a welcome bonus. Chat host was very unhelpful. I asked him to close my account.
Sylvain
13 February 2021
Comment from uk.trustpilot.com
I signed up to join betregal because of their very attractive welcome offer. However, having settled a qualfying bet for £25 i didnt recieve the promised free bet. I asked live chat why and was just told "management decided to withdraw the offer from your account." I advice stay well clear and spend your money elsewhere.
amy
13 February 2021
Comment from uk.trustpilot.com
embarrassing Signed up, went to place a bet, max bet £1 traders decision , i literally signed up a hour ago and not even deposited ... WOW
jem watts
13 February 2021
Comment from uk.trustpilot.com
Crap customer service. Placed a couple of bets with them. Won some money and went to bet on my team for this weekend. I was told I could only bet 87p. Went on live chat they said it was a tech error and they would get it fixed. I then received an email saying I was banned under their sites terms and conditions. Megan then sent me a link to their entire terms and conditions (there’s a lot). Without actually pointing me to what I’ve done wrong. Might as well not bothered to respond to me. Oh well. I’ll take my custom back to proper bookies. Since they can’t be asked to explain stuff properly. Not the end of the world cause I’m not much of a gambler but don’t appreciate rubbish customer service. i enjoy the occasional bet especially during lock down. Probably because I won £50 on a free bet when my bet lost. If you don’t want me to use it don’t send it.
David Hughes
12 February 2021
Comment from uk.trustpilot.com
SERIOUSLY IF THERE WAS MINUS STARS THIS COMPANY WOULD BE AT THE BOTTOM OF THAT. and i haven't even lost any money, but where to start after criminally easy signup, ( if your a money Launderer come here) after negotiating an insanely complicated and annoying platform guess what THERE IS NO HORSE RACING!!!! one of the single biggest betting markets is not there,, this was confirmed after messaging them. so ok I thought I will withdraw my money which thankfully was only £10, hey but guess what, they charge £2.50 for every withdrawal.. back to the Platform it is simply full of low liquidity sports and Inplay virtuals, with two blokes in separate low lit bedsits trying to prove they are Champion Leauge Contenders.. I saved the day by finding a low level live tennis match in Russia and made a Back bet on the outsider and a Lay with Matchbook because I refuse to just let them walk away with my Tenner or charge me £2.50 to get my money back GRRRRRRRRR
Toni Vähämäki
12 February 2021
Comment from uk.trustpilot.com
I opened a game account for Betclic earlier this week. I did everything as requested i.e. I registered, I verified my account via email, I sent my document successfully. I won and tried to cash out 580 euros. The repatriation should have been completed by Betclic within 48 hours. However, this did not happen and at 60 hours I asked for the last time why my repatriation is still waiting in the state. An hour from now on I received an Betclic email that read like this and after that nothing else came from there. There was therefore an e-mail in breach of section 6.1"Dear Toni,We are contacting you to advise of the definitive closure of your Betclic account. After review, it was determined that the information you provided upon was registration was false or contained errors.Indeed, according to our Terms & Conditions, to which you agreed:6.1. "The personal information that we reserve the right to require for registration is: first name; surname; gender; date of birth; place of residence; email address; phone number; language, currency, passport or ID card number and secret question. You will also be required to provide login details of your choice, namely a username, password and an answer to the secret question which will be kept by us. It is your responsibility to ensure that all the details provided by you on the registration form are accurate and kept up to date as we are required under applicable legislation to cross-check the details entered by you with identity and payment documents for the purposes of verifying your identity".We invite you to create a new account using accurate and verifiable information.Thank you for your cooperation.We hope this email finds you wellBest regardsNow, I do not know what point I have detailed violated, or I would have wanted to know whether I may have given incorrectly, for example, address information, etc. Of course, everyone happens to human errors, but it would have been nice to know that what I've done wrong.
realxxx
11 February 2021
Comment from uk.trustpilot.com
The reviews here speak for themselves, I even don't want to add something you can look down and see all you need to avoid this s**tty site.
Chris
10 February 2021
Comment from uk.trustpilot.com
These aren't a scam but there are far better sites in terms of bonuses. They offer you nothing regardless of loyalty. There really are better sites around.
Nic
10 February 2021
Comment from uk.trustpilot.com
I've been with betboro now for a while and I have had no negative experiences with them. I've received a friendly customer service and specially all their offer is really interesting for me. Comparing to the other bookies I also use, they are offering huge markets and also many lower leagues around the globe. Although I have seen and read the comments, I wanted to give a try and for me it was worth to do so - I'll stay with betboro.
ThePunk
09 February 2021
Comment from uk.trustpilot.com
Blocked on registration, didn’t even get a chance to sign in! Received an email saying I wasn’t eligible, despite not even having started. Gotta laugh at companies like this. :-))Reading the reviews on here I’m glad they blocked me before I put my money in. I regard it as a lucky escape and would caution ‘buyer beware’. If I had read these reviews first I wouldn’t have attempted to join.Edited to add: despite the comments below, I DID provide the information requested by Trustpilot to verify my account. So my comments stand.
Craig Smith
09 February 2021
Comment from uk.trustpilot.com
For your own sanity do not use this company! Website is very slow with many glitches, constantly crashing. It is easier to get blood out of a stone than it is to withdraw your winnings, they make you run around in circles requesting many documents, changing the withdrawal process on you etc. I went to withdraw money and the only option to do this was by wire transfer, 2 days later they emailed to say it had to be changed to visa but no option to cancel the transaction etc. This company is a joke, will be reporting them to the Gambling Commission.
marc galbraith
09 February 2021
Comment from uk.trustpilot.com
i invested £70.000 with sports index which is part of the sporting index group , these crooks have stolen my money , they are are running a scam and fraud to take your money, they will offer bounses to get you to go into the scam investment then hold your money to ransom and will refuse to release your funds unless you pay there made up fees with high presure sales calls from simon hunt who is nuthing more than a high presure sales man , you will loose your money saty clear of this group of sporting index and sports index io of compaines
Seán
09 February 2021
Comment from uk.trustpilot.com
Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn't waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don't try this underhand tactic.
Darya
08 February 2021
Comment from uk.trustpilot.com
SCAMMERS DO NOT USE!! Have stolen 70k of money.Do not use or trust this company.They are holding onto and stealing 70k of my business partners money. They will not release the money and are just trying to take more money of us in order to release the money already owed. We WILL take legal actions to resolve this but want to warn any others to not get caught in the same trap!!
Geocaching With YellowPepper
07 February 2021
Comment from uk.trustpilot.com
Terrible experience! I won at very high odds on my free bets only to find out they had confiscated winnings. BetBoro put it down to using the same IP as some one else. - Impossible. Took the claim through IBAS but got no where. They just kept repeating terms and conditions. AVOID AVOID AVOID
allsam18
07 February 2021
Comment from uk.trustpilot.com
I have been using it successfully for sportsbetting for over 4 years, after pinnaclesports closed their site for many countries. Also i have it connected to my 12 years old pokerstars account with free transfers between them. Just think about it, does Pokerstars with millions of rake collected daily need to scam customers ? Do You know how You recognize real broker ? They don´t offer free bonuses.
Greg Mulhall
07 February 2021
Comment from uk.trustpilot.com
Waiting over 3 weeks for my withdrawal of winnings yet the deposit feature is instant. They ask for multiple proof of address, ID and basically what colour jocks and socks u have on. When it comes to the site there's nothing but glitches. Every time I log in it says communication error. I have to select a bet that I have no intention of placing, open up my betslip, remove that selection just so I can add the selections I want. Everytime I press the home page button I am then logged out and have to repeat the process. If u plan on doing an inplay bet I suggest u go elsewhere as its impossible. Prices are relatively the same as other bookmakers but nothing to shout home about. Specials? What specials. It's basically a last resort bookmakers if u have had other accounts closed/restricted or self exclusion from other bookmakers but other than that its not great
Worf
07 February 2021
Comment from uk.trustpilot.com
Max stake limited to £0.21! This is the worst bookie. Stay away from Marathonbet. Don't waste your time!
Gerben Bakker
04 February 2021
Comment from uk.trustpilot.com
Convenient service
Essien
04 February 2021
Comment from uk.trustpilot.com
Marathonbet is a good bookmaker and I will forever be grateful to the company. I don't why people are complaining of limited amount of money given to them by marathonbet. Try others useless and criminal bookies like parimatch then you will realise that marathonbet is friendly to customers
Xiaolei Chen
04 February 2021
Comment from uk.trustpilot.com
the gaming is excellent!
TrustyPunter99
02 February 2021
Comment from uk.trustpilot.com
verified my ID & address. played a bit, had some bad luck, lost. refilled my acc and suddenly they want source of funds - alright fairs I send them my betslips which I won somewhere else and which are my source of income. they want something with my name? alright I send them transactions to my bank account. Nope also not working. They always want something else, and contradict themselves with replies that state something else than the previous one. It is an actual joke. Then they request screenshots from my transaction (sofort) to their site, WHICH I SENT THEM 10 MAILS AGO AND GOT THE REPLY IT WAS VERIFIED LOL, and I tell him "yo man I alrdy sent this but here u go" and he wants a transaction that's older than 6 months ???? Ive bee on the site for a few weeks? It's the dumbest most ridiculous process ever and they clearly want you to get tired and lose ur balance. DONT depositNow they take their sweet time and only reply once every 1-2 weeks and after waiting for ages the reply doesn't even REMOTELY make sense and they ask for something I SENT THEM AGAIN THIS IS POINTBLANK SCAMedit:so yeah got my remaining funds sent my way, acc closed, not allowed to open an acc on any "vivaro ltd." site (which I dont intend to lol), so at least no headache anymore. but damn that was painful, these support people were so useless, literally as soon as not the same person as before replied I got sent old copy pastas again and it felt like all my progress vanished into thin air. only by CALLING them I managed to even find out about the option to close my account, before that I was told that I straight up wont get stuff if I dont send them proof of ressource of funds (WHICH I EVEN DID I REALLY REALLY TRIED BUT THEY ONLY ACCEPT IT WHEN U RECEIVE 5K NETTO / MONTH OR SOMETHING ON A REGULAR BASIS? PROFESSIONAL PUNTERS DONT RECEIVE A MONTHLY PAYCHECK LMFAO! LIKE FOR REAL I SENT THEM SOOOO MUCH PROOF THAT WHAT I DEPOSITED WAS AN IRRELEVANT AMOUNT FOR ME AND THEY JUST KEPT ASKING FOR MORE RIDICULOUS STUFF I AM MINDBLOWN TO THIS DAY)but yeah, I am done for good. first site EVER for me where I do not make it through KYC ( and I DARE to access all sort of ghetto sites as u can see by other reviews lol), but at least got my cash after all. just dont deposit a four digit amount here cuz I do not wish anyone to go though that tiring process with such waste of oxygen support bots, they prolly dont ask for that stuff when u only play low amountsconclusion: stay away from that site
Sarah C
01 February 2021
Comment from uk.trustpilot.com
Seems good so far, decent odds, events, and customer service available. There is no racing betting here hence the 4 stars. Other sports are available though. Would be better if they could also add a welcome offer.
Sean ONeill
31 January 2021
Comment from uk.trustpilot.com
Easily the worst betting company i have ever used. They make you wager x8 before you can withdraw. Complete scam
Balaji Sugumaran
31 January 2021
Comment from uk.trustpilot.com
good service....deposit instant....withdrawal 24 hrs max time....
Chris Towle
30 January 2021
Comment from uk.trustpilot.com
Massive issues withdrawing funds. I've so far made 5 attempts to get my money out of them without success. Very poor staff who will not do anything to investigate or help with issues. Wish I'd read here before opening an account with them as I'm clearly in good company. Save yourself the time and hassle and steer clear of this awful stain on humanity.
Jorge
29 January 2021
Comment from uk.trustpilot.com
Don't put your money in this bookmaker.Frequent account locks, excess information that is not known what they will do with it
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
okay limits / support, paymetns no issue as well as kyc. U will get limited at some point. nothing special but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
mediocre odds, mediocre limits, but legit. won abit, got limited fast, but after fast KYC paid. site is laggy as fk, support decent
Karlo Vincetic
29 January 2021
Comment from uk.trustpilot.com
Lol you guys weird saying for every betting site its scamm no its not its just you guys lose the money and now crying its like best site good odds good matches its fast withdraws and its everything perfect just plss add more bonus myb but still its bwst site i ever tried
Arpita Singh
28 January 2021
Comment from uk.trustpilot.com
Very active, I like it overall, this site is way better than I thought, Wish I found this site earlier, keep it up 12bet.
Mr Anthony Loftus
27 January 2021
Comment from uk.trustpilot.com
They are threatening to take me to court I sincerely hope they do because they owe me money. They are dishonest and irresponsible. I have all the proof which I'm happy to share. I just hope they have not deleted all the phone calls.If you would like to see the proof let me know.
alex
25 January 2021
Comment from uk.trustpilot.com
I usually play with the more established bookies. Wasn't sure about registering with betboro given the negative reviews. Registered and deposited recently, all seems ok. The verification procedure was straight forward and my account was verified before I was able to deposit.Shortly after I've also received an email where betboro advised me about the deposit limits available on the platform, and also the time-outs and self exclusion periods available. I would advise on adding some promotions as there seems to be none at the moment. Apart from that, all good.
Tyler
22 January 2021
Comment from uk.trustpilot.com
SCAMWhy not invest in bitcoins instead of wasting money on casino? i suggest you try www.primetrustcoin. io they're easier to deal with and pay out promptly.
bigtina Ellis
21 January 2021
Comment from uk.trustpilot.com
My husband has been trying to withdrawal his money since October 2020, when he received an email saying UK sites were no longer going to be able to bet with them. His account was verified but he was asked to send a picture of himself with his passport. This he done but told not clear, he has spoken to 9 people on chat, one person 3 times, they say his picture isn't clear and they cant read his passport. Well he and I can read it on my phone! He has emailed them to complain in December ...no reply he has a nice sum of money in there, he is not getting nowhere. Avoid at all costs!
Har
21 January 2021
Comment from uk.trustpilot.com
Joined Energy bet at 11am yesterday 20th Jan. I was able to register an make a £900 deposit. I had already seen a football game I was happy with and wanted to place a bet. Gone to place it an it states error insufficient funds. From experience I always send my documents for verification before betting, causes less issues and delays down the line.So, I had uploaded my passport, front and back images, a bank statement dated 16th Jan, images of my bank card I would deposit with, front and back. All crystal clear images (and previously used to validate elsewhere without a single query).I do a chat after being unable to bet. Only to be told I'm blocked from betting and depositing/withdrawing until data checks completed. Explained I had already uploaded everything needed to verify account. Told up to 3 working days to wait for verification.Email asking me to complete a gambling questionnaire - COMPLETEDEmail asking for employment status, salary, own property, source of funds - COMPLETEDEmail asking for an image of me holding my passport -COMPLETEDEmail 12hours later stating mugshot holding passport has been rejected, I'm required to take a photo of myself holding my passport and a piece of paper with today's date on. -COMPLETEDAccount is still blocked for use, can't access my money, place bets, withdraw, deposit etc.This site has caused me nothing but unnecessary stress and hassle, they have requested that much information I query the safety of my information, they have enough information to steal my identity!! Like I said these documents have been used on big bookmakers like bet365 and sky bet who had no issues with them whatsoever.Never been through anything like this before. I will continue to update the review as the issues continue...Har111
Rob
20 January 2021
Comment from uk.trustpilot.com
Ok, so my review is a little premature as I still await my withdrawal but having read the other ones (I had genuine concerns about this) I felt it’s only right to share my own experience. Having uploaded my docs last night they were then verified immediate lot when I went on chat and the agent (Rolf) was very helpful. The site isn’t great, there are glitches but they do offers some good regal odds for sports. Charges for transactions is a bit naughty but I can live with that. Overall I’m happy and feel 4 stars is a fair score.
Victoria Ivankova Smith
15 January 2021
Comment from uk.trustpilot.com
I've used them for 2 weeks for football and so far I'm happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.
Stevie G
14 January 2021
Comment from uk.trustpilot.com
***The website is from 2003 by the looks of it and the prices are so bad it's not worth entertaining. Check oddschecker if you need confirmation how bad they are. Advertising on oddschecker and then going worst prices around is pointless. Football is especially bad
brad
10 January 2021
Comment from uk.trustpilot.com
No visa deposit option. Absolute joke of a bookmaker
RAY
06 January 2021
Comment from uk.trustpilot.com
I understand they're primarily spread betting but their fixed odds are not good. Firstly no live feed so if I place a bet I have to go watch it elsewhere. How can you not show UK horse racing in 2021??Secondly no Best odds guaranteed and thirdly and most importantly the odds are truly truly terrible. If you check an odds comparison website you'll see they are never ever top price on football. They're always near the rock bottom. No idea why they bother with fixed odds if they're not going to give any value. If you see a team 4/6 they'll be 4/7 you can bet on itDon't bother. I can only imagine the great rating are from people who have been asked for reviews knowing they'd give great feedback
Mark Burgess
05 January 2021
Comment from uk.trustpilot.com
Please do not bet with these scammers. Had 12 fold football accum with 11 selections won with one to go next day. No cash out offered at all which is just disgraceful and then when team I had was winning 1-0 I deposited £150 to cover the draw and other team to win and to my amazement they wouldn’t accept my bets and then the live betting for the match totally disappeared.I checked other online betting sites and they all still had live betting on the match. About 10 minutes later the other team equalised and Within 30 secs the live betting appeared again.???With the odds coming down I was unable to cover my bet at all to make any real profit and my bet went down. Left me very angry that they can play tricks on punters like this. When I quizzed them in chat service they told me they had a technical issue and that it amazingly resolved it’s self after the equalising goal hahahahahahahahhahahahahahaha what a joke!!!!You’ve all been warned!!!!And another thing it must be worst ever bookies to give any kind of free bets or bonuses no matter how much you spend with them. Avoid at all costs!!!!!
Awais Ali
21 February 2021
Comment from uk.trustpilot.com
Got blocked on registration with no reason provided as to why
Got blocked on registration with no reason provided as to why