CasinoWinner PLAYER REVIEWS(1295)
Read Alaboutit
01 January 2021
Comment from uk.trustpilot.com
This outfit is the lowest of the lowest, if you win anything and try to withdraw you will pay a fee. I Withdrew 25.00 and charged £4.64 then withdrew 30.00 and was charged another £4.64. They came up with the crappy excuse that punters can only make ONE free withdrawal a week without charge... NO OTHER BOOKIE does this kind of crap... it is pure theft. As they are based in MALTA it's difficult to do anything about this scam... Also NONE of the 3 staff employed by this mickeymouse company has a clue about anything so waste of time communicating. If u email the company u get a reply from one of the 3 staff... AVOID LIKE THE PLAGUE..... DREADFUL SCAMMING COMPANY...!!
Mikey B
01 January 2021
Comment from uk.trustpilot.com
Another typical scamming site, how do these sites continue to operate, it’s unbelievable. Avoid this site the RTP is beyond a joke, they take forever to process anything including your I.D verification.Avoid, you were warned!
Harj Heer
29 December 2020
Comment from uk.trustpilot.com
do not use them - absolute scam - charge for withdrawals and scam on there own offers - I won a free £50 bet which when I placed went on to win £150 - I was given £20 of this as that is there max
Marek Plusa
27 December 2020
Comment from uk.trustpilot.com
better do not touch this .Doesnt smell but if we move it starts to smell.
barca Nee
27 December 2020
Comment from uk.trustpilot.com
Scammers when you win a big amount you don’t get any responds anymore and they try to have a reason soYou can’t get your money SCAMMERS
Ethan C
23 December 2020
Comment from uk.trustpilot.com
Decent online casino but they are very slow with their payouts. Their UX is a bit outdates, but that's a bit expected.
Paul
23 December 2020
Comment from uk.trustpilot.com
Had first bet with Redzone and won handsomely , withdrew money at 11.30pm and was in my bank next morning 6am .couldnt wish for better service than that surely , can’t see where all the negativity comes from in other reviews , I’ve had many many bad experiences with online bookies but Redzone is up there with the best , and no i don’t work for the company nor am I friends with the owners .
Dan
22 December 2020
Comment from uk.trustpilot.com
Win a few bets and you’re limited to £1. Bunch of cowboys - say they specialise in NFL bets - beat their idiotic traders and you’re a goner. Another firm which shouldn’t have a licence
Johnc557
19 December 2020
Comment from uk.trustpilot.com
SCAM! DO NOT TRUST THIS COMPANY THERE ROTTEN TO THE CORE AVOID THEM YOU HAVE BEEN WARNED.
Christy Littler
16 December 2020
Comment from uk.trustpilot.com
Recently opened an account with Tote and was very lucky and had a good win. I was worried to get excited in fear it would not be an easy process to withdraw with being so new to the site.. but after quick email correspondence regards ID documents required to withdraw the money was in my account days later.All people I dealt with on the site were very friendly and quick to respond to me. By far the best customer experience - highly reccomend!
Sinner
15 December 2020
Comment from uk.trustpilot.com
AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 €(which I manage to take them back)and second time 800 € which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY
Martin Skerritt
13 December 2020
Comment from uk.trustpilot.com
Closed my account, didn’t notify me and didn’t return my stakes. I hadn’t done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but I’m currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.
Mark
12 December 2020
Comment from uk.trustpilot.com
AVOID AT ALL COSTS. Terrible service from customer services and Charlotte from complaints was equally bad. Never even placed a bet and asked to withdraw and they charged me a pound. Do not use they are crooks. Far better sites Bet365 UNIBET Skybet and 888 sport and all have no withdrawal fees and good offers.
J w
09 December 2020
Comment from uk.trustpilot.com
You can’t take a price so you only get what the horse returns no best price guarantee which gives this bookmaker a huge advantage. I started with £20 today and also deposited £20 on another bookmaker and placed the same bets on both sites just to work out if there was a difference on the other site I was able to take a early price on five selections I backed the same five horses on the tote site I got very lucky and got three winners. So I made a profit on Both sites Tote balance after all bets payed out £47.50Other bookmaker after all bets payed out. £91.75 That’s huge won’t be betting here anymore
MILEN GEORGIEV
05 December 2020
Comment from uk.trustpilot.com
Joined Redbet on Friday night and played for a few hours .Cashed out for a couple of hundred in profit around 4 o'clock on Saturday morning and went to sleep .When I woke up I checked my bank account to see how much money was left in it and was hugely surprised to find out that the withdrawn funds from Redbet casino have been already credited.I have played on many of the biggest online casino sites but have never experienced as fast funds withdrawal as this ,especially on the weekend. Excellent job Redbet!Thank you!
Pedram
03 December 2020
Comment from uk.trustpilot.com
The worst bettingsite! It is easy to transfer money to the user account but when you want to withdraw the money, they want you to withdraw it with 3-4 different payment methods! when you transfer with one specific payment method you should be able to withdraw your the money with the exact same payment method! And then they ask you to verify your account again, like the second or third time! Such a useless betting site with the worst service! Don’t waste your money here as they will make it so complicated to take out! Unibet or bet365 are miles ahead in terms of good service and simplicity, plus their chat is much more competent!
radster08
03 December 2020
Comment from uk.trustpilot.com
Ok,i thought all was.fine,received a rude email saying i had to reply with 24hrs,i replied within 10 minutes,went to log in,they closed my account ??♂️. No response via email,seems very odd to me that these rude,racist fools are allowed ny managers to say and do whatever they like. Genuinely,there was no issue at all,they treat customers lile trash,utter utter stupidity.#UPDATE-NOW refusing to payout my winning bet,so will go the legal route and get this silly little sites licence revoked (as i did with genesis casino). Its sad but true,stick to the bigger,uk,english sites,fun88 along with most others,are so poorly monitored that they know they can do pretty much whatever they like ??
George Thomson
02 December 2020
Comment from uk.trustpilot.com
TERRIBLE worst sign up offer ever even customer service don't know what it is.Deposited £10 got my £30 won £112 of my bonus bet went on live chat to clarify my roll over to be told it was 10× my bonus bonus which which she said £30 x 10 so £300.Was rolling it over got near to the £300 so went back on live chat to find out what my progress was only to be told I still had £944 still to rollover absolute joke.My opinion join someone else with a free £5 no rollover less hassle.
Milos
30 November 2020
Comment from uk.trustpilot.com
After couple years just closed my acc...with money on it.Nice.Country restricted.
Mr James Jamieson
29 November 2020
Comment from uk.trustpilot.com
You can claim a “deposit 10 get 30” sign up bonus directly on GatoBet, but do not touch it. Firstly, you can only win a maximum of £30 from the bonus, but the free bet comes with 10x wagering requirements. That's right 10!Secondly, you only have 5 days to wager the bonus 10x (at least £300) which is virtually impossible, while still only being able to win £30 from the bonus. Essentially, once you wager the bonus fully (to £300) they will only transfer £30 across for withdrawal. Do not waste your time with this offer.The signup bonus has ridiculous terms and conditions, the customer support is pathetic (Billy and Helen), the withdrawal times are long and they charge £2.50 for EVERY withdrawal which is unacceptable.When I got in touch with Gatobet I was told it was on their "terms and conditions". Why wasn't it displayed CLEARLY on their advertisements I asked. I never did get an answer to that question!Steer well clear from these fraudsters, liars and thieves. Anyone finding the same problems shoud report them to the Gambling commission and Ombudsman.
Jason Robb
28 November 2020
Comment from uk.trustpilot.com
If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP
Andy Fowler
27 November 2020
Comment from uk.trustpilot.com
Scam.... deposit £10 get £30 free bet with code GATO! Never received the £30 free bet despite putting in code! Charge money for withdrawals too
j.england
25 November 2020
Comment from uk.trustpilot.com
SH-IT BOOKIE. SH-IT STAFF, PROPER COCKY CU-NTS, DONT PAY, GOT HAMMERED BACK IN THE MATCHBETTING DAYS, MEHH
j.england
25 November 2020
Comment from uk.trustpilot.com
SHI-T LIKE THE REST OF THEM, BUT OU GOT NAILED MB WISE LOL, CU-NTS
Kyle Pratts
24 November 2020
Comment from uk.trustpilot.com
Its a complete joke of a bookie. Your first deposited money will be put together with your welcome bonus balance and if you do not manage to wager (deposit money+bonus money) to around £500 you will never see your deposited money again. To make this worse it will then eating up any other money you will have in the sports section if you casino balance reaches balance 0.
Shane
24 November 2020
Comment from uk.trustpilot.com
Another awful site dead spin after dead spin im so stupid not reading reviews i cant find 1 good casino that is fair even sending million documents they decline and waste money on them all sites online should be banned
Daniel
23 November 2020
Comment from uk.trustpilot.com
Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue - customer service said that this issue will take "at least a day" to fix. There's loads of more reputable betting firms available (most of whom take customer service seriously) so don't waste your time with this lot.
Martin
23 November 2020
Comment from uk.trustpilot.com
I am going to admit, I was really sceptical of this site at first, especially when I won a big bet on this site. Not only they have approved my documents within hours! they did actually send my money in less than 3 hours since it was processed. They have a lot of competitions and do give a lot of free bets and cash matches which helps a lot.
Sean Willerton
20 November 2020
Comment from uk.trustpilot.com
Accidentally created a duplicate account, placed a bet, won 350 pounds, they confiscated all the winnings returned the deposit, I asked what happened if I lost the bet would you of returned the deposit, they replied no, it was a no win situation for me, AVOID AT ALL COST
Lewis Barber
18 November 2020
Comment from uk.trustpilot.com
What you see is what you get at Sporting Index.
Fabio
18 November 2020
Comment from uk.trustpilot.com
NOTEVOLE DAVVERO!!!Utilizzo da tempo questo sito per la vasta offerta di gioco e per la velocità nei pagamenti e nell'assistenza.In data 18 novembre ho effettuato una vincita di Euro 30.084 alla slot Gemix (Play'n Go). Ho effettuato il prelievo intorno alle 06:15 circa suddiviso in tre tranche: bonifico bancario, Postepay e Paypal. Nemmeno 6 ore dopo i pagamenti sono stati effettuati tutti e tre: paypal e postepay, ovviamente erano disponibili subito, il bonifico in meno di 24 ore dal prelievo era già sul mio conto corrente.Ci sono siti che anche per poche centinaia di Euro impiegano giorni ad effettuare i pagamenti... Fastbet 30.000 Euro pagati praticamente subito: WOW!!!
Alpha Squad
18 November 2020
Comment from uk.trustpilot.com
I have had so many issue with this joke of a company, my advice is STAY AWAY from this site and it’s sister sites. I’m in the U.K. and all I did was deposit and play. They close my account with MONEY AND WINNINGS still in my account. It’s bn an absolute nightmare trying to get it back. Worst site I’ve ever used
Lille Luringen
17 November 2020
Comment from uk.trustpilot.com
Placed a bet. Won and then got banned. Contacted customer service and got a nonsense explanation. No help or willingness to help. I want my money back!
Andrew Barclay
16 November 2020
Comment from uk.trustpilot.com
This Site Gatobet is the same as instant game, both same company’s. Iv seen on here people getting Kathy on live chat, I get her nearly EVERY time. Very very rude and unhelpful. I had a winning bet of £262 but they said AFTER looking at my documents again my 18k per annum job did not meet their standards so I got my stake back and I’m taking it to the financial ombudsman for a bit of help. These people should NOT be allowed to operate. How the gambling commission is allowing it is further beyond me. £30 free bet?? You can only win £30 from it. Say well clear, stick to the ones we know. Fuming isn’t the word about this company.
Michal Slowik
16 November 2020
Comment from uk.trustpilot.com
I don't understand the previous negative reviews. I opened an account I paid 10f. I got a free 30f bet. from which I won 50 f. Trading conditions are ridiculous 10 x at any rate. turned quickly. It's a pity that the amount that can be converted into real money is 30f (but it is in the terms of the promotion), the payment is approved after one day and the money is immediately on the account. Minus 2.5f fee on withdrawal
James doyle
09 November 2020
Comment from uk.trustpilot.com
Been with the tote for years All of a sudden wanting ID i have everything even bank statements same as card ,voters roll,proof of adress ,driving licence I do not have photo id they have closed account and not accepting all other evidence Gambling commission and gov say my ID is enough Shame on you tote
Robert Sillery
06 November 2020
Comment from uk.trustpilot.com
From a dreadful start, where the site wouldn't accept bets and the staff seemed clueless, they appear to have progressed somewhat. A major irritant remains the location pop-up stating that if I am outside the UK, functionality will be blocked. Of course I'm outside the UK. I'm in the Republic of Ireland. Time to get your act together.
Laura Pasinetti
04 November 2020
Comment from uk.trustpilot.com
Pessimo sito pessima assistenza vinci quando t'iscrivi la prima volta e poi nulla più sconsigliatissimo sito
Graeme Major
02 November 2020
Comment from uk.trustpilot.com
Brutal. They closed my account mid bets as I flagged on their risk management. Couldn’t detail where or how which confirms the BS they are trying to make me swallow. Avoid
Gemma Badley
31 October 2020
Comment from uk.trustpilot.com
Deposited in the casino blocked my account due to verification which I understand so I went to withdraw my own money back they've kept it until I send verification to them I dont have any documents to verify with. Dont go to the site they steal peoples money worst company ever had no problems withdrawing money back from other casinos when they've blocked my account so glad it wasnt hundreds I deposited on they are refusing to give me my money back.
Phil
30 October 2020
Comment from uk.trustpilot.com
Robbing scum they let you open a account deposit money you place a bet in wins they then block your account due to you having a account with Mr Green you speak to some fool on live chat who gives you a lot of crap this bookie should be banned from operating robbing scam crocks
Michael Downes
27 October 2020
Comment from uk.trustpilot.com
Sad that Irish tote customers were reduced to this drivel site. Shame on HRI or whoever is responsible. Why?
Steve Morrison
25 October 2020
Comment from uk.trustpilot.com
BEWARE: Do NOT bet with this so called bookmaker. I placed numerous bets on a certain market with them over a 4 week period. They voided them all as they say the odds were wrong. It took them 4 weeks to say there was an obvious error in the odds !!!!! I have asked them what the correct odds where and they won't reply. I am now taking legal action. Shocking company. BE WARNED.
Ginger MacD
24 October 2020
Comment from uk.trustpilot.com
Started using them because they were local and you could get junior games etc . But there always crashing in play is always off the screen cash out is off more than on . As I type there down again . Sky bet it is . All you get is yes we know were down I.T are on it . In the meantime no cash out . Horrifically bad .
antony k
23 October 2020
Comment from uk.trustpilot.com
Very honest. More importantly caring. Accidental big deposit. Rang them after withdrawing excess amount and they said they could not do anything as I had already withdrawn so I would have to wait 3-5 working days. But then they rang me up following day and exceptionally cancelled withdrawal and sent me back the extra funds on the same day. Words not enough to praise customer service. We all lose to bookmakers, it's just a question of losing small as betting is a mug's game. Frankly, I'd rather lose to Sporting Index. Good people.
Carly
21 October 2020
Comment from uk.trustpilot.com
Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE - MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn't come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!
graham
21 October 2020
Comment from uk.trustpilot.com
Great website ! but , No Balls! Total Pants firm , shame as they show racing from everywhere and if they could only accept bets they would have thrived Bye Bye
Mr Aidan
21 October 2020
Comment from uk.trustpilot.com
Truly awful company. Nice colour scheme and pretty website is the best thing I can say about them. Website very clunky and frustrating. Chat just doesn't work. Preferences change as soon as you click on a different section i.e. fractional/decimal, time frame. Just avoid
Jonathan Finch
19 October 2020
Comment from uk.trustpilot.com
Stay away from this company. I deposited funds to use their sign up offer. This sign up offer stopped existing while my account as been verified so I tried to withdraw the funds I deposited. After 2 weeks waiting for my funds I contacted their live chat and they said I would receive my funds immediately after speaking with the accounts department.After another week of waiting I contact them again and I'm told that I have to wager the deposit to be able to withdraw! 3 weeks later! Terrible customer support, total waste of time, not worth it at all.
Adam N
05 January 2021
Comment from uk.trustpilot.com
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations