CasinoWinner PLAYER REVIEWS(1295)
Joanne Taylor
11 November 2021
Comment from uk.trustpilot.com
Excellent Customer service .. fast payouts .. 100% trustworthy
Eren
11 November 2021
Comment from uk.trustpilot.com
Horrible horrible casino , the worst games I have ever seen , and I’m sure they put you under their control , the games knows what they will pay or no , balance appears before spins finish, and pages refreshes it self all of a sudden , when I complain they closed my account ?don’t waste your money and time in this casino , bad bad bad , very bad .
DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out £80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear
Karen Woodward
10 November 2021
Comment from uk.trustpilot.com
Absolutely appalling. Didn't get my sign up bonus as came out with pathetic excuse about me already having an old account. Funny but I thought you were only allowed one account? The games only payout the lowest possible ratio which makes the site appear rigged. Customer service useless as have a curt attitude and could not care less stance. KYC is crap as they don't want to know you at all, just your deposits. Would not recommend only to stay well clear. As they say a fool and his money are soo parted which certainly is the case here. The site is boring especially when it is so blatantly operated in their favour.How can this be randomness that transparent excuse they hide behind.
Taner and karolina
10 November 2021
Comment from uk.trustpilot.com
Give fake odds and don't let you cash out EVER. Rubbish experience.
Jarrod
10 November 2021
Comment from uk.trustpilot.com
No horse or dog racing and £2.50 charge for withdrawals. Not good.
Jennifer
10 November 2021
Comment from uk.trustpilot.com
Disgusting service I won 1000 free spins on wheel of wins and they haven’t gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines don’t work. Avoid this company. They are happy to take your money but when you win something can’t get it. Not an enjoyableExperience at all. I am on day 5 now still no response
Perfectbet
10 November 2021
Comment from uk.trustpilot.com
This site is a scam it’s sister site is bet target and other I advise people to stay away 100 percent scam they were stupid enough to post all there sister sites to me I asked them before but someone on there live chat gave me them all I will post all of them they refused me details off my account and to delete my details they take 2.5 out of your deposit this site should be seen by the gambling commission but they won’t do anything because they are also terrible plz stay away I will put all sister sites on a review so you can feel safe they also rob you off any free bets please delete this site and sister because you won’t be paided
Nilkanth Mudhoo
10 November 2021
Comment from uk.trustpilot.com
Review is for Beto. One of the agent. Quick in service and solve problem within couple of seconds. Super impress.
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Teemu Lastumäki
10 November 2021
Comment from uk.trustpilot.com
Caugh them scamming, then they banned my account cause they got caught :D They gonna lose their MGA license in few weeks. So I dont recommend using this site anymore
Gordon Boland
10 November 2021
Comment from uk.trustpilot.com
You have Never given me any free bets
john
10 November 2021
Comment from uk.trustpilot.com
Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn't select when put bet on quick before race and couldn't check. Spoke to customer service waste of time haven't gambled with them since loads of people I am told closing their accounts at the moment with this company
Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.
J H
10 November 2021
Comment from uk.trustpilot.com
The website is good, the app is fairly terrible and could do with some work. There are a couple of things that bug me about Betdaq. 1. If you watch a live stream of your bet, the app crashes at the end of the stream. 2. in Sportsbook, on either the web or app, if you want to put an EW acca on some horses. Don't bother, you can't and if you can, I've not found out how. The exchange is good and fun but liquidity is limited. I do have to say that the odds are generally a little higher in the sportsbook than on other sites and this is great.
Legie
10 November 2021
Comment from uk.trustpilot.com
I have the right to express my opinion is when you have read report's ( not directly at your company - just to make that clear ), that Gambling in this country is at pandemic level's and the ruin of many, you advertisements on TV are throughout the day.Can you not at least air them late evening ?You will no doubt claim that you promote "safe gambling" but like alcohol and cigarette, no matter how much you try and say gamble responsibly, people still end up in a mess.Again l say that your company is not to blame but all l CAN say is your TV adverts on during the day, in my opinion is not good.
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Julian Howells
10 November 2021
Comment from uk.trustpilot.com
Free spin scam1 email offers 10 free spins (worth 10p each)2 Sucker (you and me) logs on to play game 3 Ten spins later £15 off account (1.50x10)4 Customer service explain offer was for 1 day onlyThe free spins have gone. You are duped into playing a game you had no interest in. Almost certainly you will lose. The offer is disingenuous. Avoid this site.
Josh Moore
10 November 2021
Comment from uk.trustpilot.com
Con artists and crooks don't sign up or you will never see your deposit again. I signed up no problem made a deposit no problem then immediately had my account frozen and they refused to allow me access or return my deposit without getting a driving license and a photo of me holding it. I did that then got an email asking for another two additional documents. All this without Live Chat being any help and no working customer service contact number and having to wait up to 72 hours for email response. Shocking. Party Poker have now responded to this review just so you know I contacted the department they mention days ago and it was them that then kept asking for ID etc. This is just them trying to look good they don't care and WILL take your money in the hope you give up and they can keep it, crooks!
Randolf
09 November 2021
Comment from uk.trustpilot.com
Worst site ever joined deposited but was then unable to access the site, asked for a withdrawal, as I was not able to log into sportsbook, apparently they don’t take scanned copies of the document just photographs and they want a photo of your card details, after 1 hour supplying all these details which HMRC accept as proof they still refused. DO NOT USE. Love the fact they are so hung up on verification but cant be arsed to verify themselves with trust pilot. This is the current response. They do seem to try and keep custoemr money. Unfortunately we were unable to verify your documents as your Proof of Address was too old, and the card was unsigned and obscured. Furthermore, we do not accept scans.In order to move forward with the verification process, we kindly ask you to provide us with the following documents:• A photo of your ID (National Identity Card, Driver’s License or Passport)• A photo of your proof of address (this can be any official document, such as a utility bill, your tax return, any official letter you received - e.g. from NHS): All four corners of the document should be visible and the document should not be older than 3 monthsAnd after you send the documents each time this is the poor level of service you get.Dear Simon,Thank you for providing us with your documents.We would like to inform you that our Verification Team tries to verify all documents as soon as possible. Usually, this is done very fast - they strive to verify each account in 48 hours of getting all needed documents.Should you have any other questions - please do not hesitate to contact us. We are always happy to help!Kind regards,Agnieszka
Christopher
09 November 2021
Comment from uk.trustpilot.com
So I made a account deposited via PayPal linked to my bank card opted in for the 200 free spins spent £30 they did not honour the free spins because I payed with PayPal . When it clearly states Bet victor will take PayPal balance before they take from my card . I’m genuinely shocked at this company for ripping me off I spent £30 and they didn’t honour the promotion for new customers
Stephen Glavin
09 November 2021
Comment from uk.trustpilot.com
By far the worst site I’ve used. I wish I looked at the reviews before signing up. The typical take your money but don’t pay out keep quoting terms and conditions as the reason but as we all know it’s one big scam with these sites that do this. I would stay well clear of this site..
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Anne
09 November 2021
Comment from uk.trustpilot.com
Good games. Good company Fast payouts Excellent customer service All in all best casino company!!
PeteHunter
09 November 2021
Comment from uk.trustpilot.com
I have always been torn with 32Red.On the one hand, it's not the biggest casino nor does it have the most variety. It's a little dull in many ways. Also, it doesn't accept crypto. However, it has great bonuses and some of the best customer support I have ever encountered. I have had so many issues with casinos that ive lost count, and yet every time I have an issue with 32Red, they resolve it quickly, professionally, and on a couple of occasions, they even gave me compensation!That's why 32Red is my go-to non-crypto casino and sportsbook and has been for many years. I get why the reviews aren't great (the variety is not the best) but if you like the slots they have available, it's definitely worth it.
Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.
Alan Osborne
08 November 2021
Comment from uk.trustpilot.com
Easy to find the bets I want and offers are unusual and interseting.
Neil Swales
08 November 2021
Comment from uk.trustpilot.com
Do not even think about joining this site!!Be warned they will make it very easy to place money in your account, they charge you for the pleasure of this?If you do manage a small win! they also take a fee to take your money back lol.complaints take a life time to sort out, which you will not be happy with the end result! save yourself stress, connection is slow as they are based abroad.Be warned stay away.
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
So far so good, l like their hilarious offers where you get a free bet if something specific happens in specified games, eg the colour of the refs shirt, or a top player doesnt score. These actually come in somtimes
John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all
Paul Humphries
08 November 2021
Comment from uk.trustpilot.com
Not even worth the one star ,thought I’d try it out after reading reviews everyone is right I’m on a lot of other gambling sites ,and this is noooo good no chance of big wins after putting £1000 in ,on a pound a spin all the way through my biggest win when down to last £5 was £150 , I put it all back in and lost it all didn’t even get on the feature board ,my advise is listen to us all playing here will bankrupt you .1150 ++ spins and no feature joke .
paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.
Ludmila F
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service. Had an issue with one of my bonuses & was sorted out on Live chat in a matter of mins.
Phil
08 November 2021
Comment from uk.trustpilot.com
Excellent excellent good great good good good great great great
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
Sean White
08 November 2021
Comment from uk.trustpilot.com
Signed up last night for the deposit and stake £10 get 200 wager free spins. After a couple of hours playing I withdrew what I had won.The day after, my withdrawal was declined and they required my driving licence and proof of address. In addition to this they also wanted a photo of me holding up my driving licence aswell as a bank statement all for the sake of less than £100. Looks like a massive ploy to delay / invalidate withdrawals as I've never been asked by a gambling company to provide a bank statement when my net deposit was only £10. Way too invasive for my liking, could understand if the deposit was excessive but they are happy for you to deposit but the minute you want to withdraw it then pull out all the cards.
CAT
08 November 2021
Comment from uk.trustpilot.com
Thanks guys was thinking of opening account but not now no way !
SD
08 November 2021
Comment from uk.trustpilot.com
Just to follow up from last week. I thought I was maybe a bit paranoid and just gave McBookie another go. Should’ve took my own advice. Blackjack. Deposited £250, £50 per hand.It lasted 5 hands. It dealt me 14 FIVE HANDS IN A ROW. Account deleted.
Mathew
08 November 2021
Comment from uk.trustpilot.com
Easy sign up and all ID verification was passed within hours, they offer a superb welcome bonus too where if you deposit just £5 using your bank card you get two £10 free sports bets and £10 free casino credit.Upon sign up I did need assistance via live chat, I was put through to an agent called Pavol within seconds, he helped me with my issue and was a pleasure to talk to.The website itself is very easy to use and they offer odds on most sports world wide.
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
Amber Powell
07 November 2021
Comment from uk.trustpilot.com
They have a number of live blackjack and roulette games – in fact these make up the majority of the live game options.Inplayed every friday,very good.
Andy
07 November 2021
Comment from uk.trustpilot.com
This seems to be a common thing, looking at other recent reviews. I’ve been with Sky Bet for years and received an email this week stating they will be restricting my account, following a review by their trading team (removing access to free bets, promos etc)I asked (what I thought was a reasonable question) why they are restricting my account and all they would say is “we are not obligated to tell you” - the email and the correspondence comes across as condescending with little/ no respect for the customer. Like others (looking at reviews), I am a responsible gambler, only staking about £5/ week, normally utilizing promotions on football which I use just to enjoy the games a bit more. My account is up about £350 this year and about the same last year. It’s clear they only treat you like a customer if you are losing large sums of money and those that gamble responsibly aren’t acceptable customers and will be made to feel like cheats. I have sky TV, internet, sports etc and pay them £100+/ month. In my mind, it’s all relative. It’s a shame but I’m leaving Sky Bet and will go elsewhere. Not that they’ll care. Anyone reading this review that is a responsible gambler and wants to be treated as a human, I’d suggest going elsewhere
Nicholas Illidge
07 November 2021
Comment from uk.trustpilot.com
I had an issue which was expertly managed by Team Lead Tina. Great communication and explanation of the issues which are external to BV.
shane green
07 November 2021
Comment from uk.trustpilot.com
Hi Lot people think Betfred is a scam but I have to correct those that think this Firstly you gamble to win or lose This does mostly go in favour of the site But there are some lucky players that do win it’s purely luck So please don’t leave poor feedback because you have lost it’s purely down to being in the right place at the right time and not to over spend it gamble over your budget Use the tool to stop allowing you to deposit more to chase your loss Be safe and play wise using small stake on slots ? There there for enjoyment and fun Be safe there is absolutely nothing wrong or untoward going on in this site Use it wisely it’s simple
john ryan
07 November 2021
Comment from uk.trustpilot.com
I am a skybet customer, today I was meant to get a 5 free bet. It was meant to be added by 5pm as per the terms of the contract. I contacted after this time and agent joe told me it should be there tomorrow there is nothing they can do. This is a contract breach and for other customers who have been let down by this company, I will be pursuing legal action against skybet. If anyone else feels strongly and would like an update on this let me know.
sethu baburaj
07 November 2021
Comment from uk.trustpilot.com
Efficient Customer serviceI recently joined Betdaq and was having trouble getting it verified for a couple of days. However I reached out to their customer service on live chat and they got all that sorted within a few minutes. The team was straight, to the point and incredibly efficient !
Sarah E
07 November 2021
Comment from uk.trustpilot.com
RUDE UNPROFESSIONAL BUNCH OF LITTLE INSIGNIFICANT COMPANY. THEY WILL TAKE YOUR MONEY WITHOUT ANY HESITATION WHILE YOU ARE LOSING BUT IF YOU WIN, YOU CAN KISS YOUR MONEY GOODBYE BECAUSE THEY WILL NOT PAY OUT.
Damien
06 November 2021
Comment from uk.trustpilot.com
Great customer support. They quickly sorted out my issue within a few minutes
Andrew Beckett
11 November 2021
Comment from uk.trustpilot.com
Only just joined fansbet and the website looks really good .
Only just joined fansbet and the website looks really good .