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Copybet PLAYER REVIEWS (363)
Martin Kimmins
22 December 2024
Comment from uk.trustpilot.com
Terrible website. I would avoid like a STD!
Terrible website. I would avoid like a STD!
Reply
Molly Isaac
16 December 2024
Comment from uk.trustpilot.com
Absolute disgrace of. Company. Their software glitches so my partner had to cash out his first bet and rebet hoping it would fix the issue. Was then told that he had two bets on one game and that he wasn't entitled to the bonus as he had cashed out one of them. He explained when he emailed but just kept getting the same speil back from them. Tried explaining why would he bet, cash out, then lay the same bet again unless there was a problem?!They actually accused him of lying by saying there was nothing wrong with the software! WELL CLEARLY THERE WAS!!!Seriously bad customer service. We enjoy a bet often and they've just lost our custom. I advise to avoid this awful company
Absolute disgrace of. Company. Their software glitches so my partner had to cash out his first bet and rebet hoping it would fix the issue. Was then told that he had two bets on one game and that he wasn’t entitled to the bonus as he had cashed out one of them. He explained when he emailed but just kept getting the same speil back from them. Tried explaining why would he bet, cash out, then lay the same bet again unless there was a problem?!They actually accused him of lying by saying there was nothing wrong with the software! WELL CLEARLY THERE WAS!!!Seriously bad customer service. We enjoy a bet often and they’ve just lost our custom. I advise to avoid this awful company
Reply
Jonathan
22 December 2024
Comment from uk.trustpilot.com
Told me i had to deposit through truelayer to get the freebet offer. This is not mentioned at all beforehand and it isnt clear how you can do this on the site. Every bookmaker just uses standard card deposit technology? The website is awful. Cashout changes to a lower figure as soon as you attempt to cashout. Looking at reviews I dont know how Gambling g commission could have given them a licence.
Told me i had to deposit through truelayer to get the freebet offer. This is not mentioned at all beforehand and it isnt clear how you can do this on the site. Every bookmaker just uses standard card deposit technology? The website is awful. Cashout changes to a lower figure as soon as you attempt to cashout. Looking at reviews I dont know how Gambling g commission could have given them a licence.