Copybet PLAYER REVIEWS(353)
John C
18 November 2024
Comment from uk.trustpilot.com
COPYBET do not pay out on CASHOUTS!!!! BE VERY CAREFUL!!I have bet with Copybet for a while and there are sometimes technical issues, but regarding withdrawals etc, I have no problem.The problem is with Cashouts which are obviously offered on their site, and tonight I attempted to cash out on more than six occasions over a fifteen minute period. I can verify that by keystrokes and attempting to use their own app as well with the same push button methods on the phone. Copybet state they will not pay out if there are technical reasons which is basically giving them a chance to CHEAT people out of their money every time. If they then say it was a technical fault they cannot claim they have a Cashout button. IT is quite simply a cop out and a chance to CHEAT people out of their winnings. This is clearly false advertising and everyone should be made aware the even when you win Copybet will not pay out your winnings and illegally claim there was a technical fault. I will keep this review updated and will be going to the UK Gambling Commission as to their views on false advertising as well as welching or cheating on their bets. It would seem best to take the matter legal straightaway as "technical faults" could be used all the time to RENEGE on your obligations as a betting company. SHAME ON COPYBET FOR BASICALLY STEALING PEOPLES MONEY!!!!
Roy Jackson
18 November 2024
Comment from uk.trustpilot.com
fantastic betting site that pays great bonus and fast withdraw love the compitions too
Robin Parker
17 November 2024
Comment from uk.trustpilot.com
I recently opened an account and placed my first bet on a horse at 11/8. It won at 9/4 and because of best odds guaranteed I was paid the higher amount. Withdrew winnings and funds were in my account within minutes. Cannot fault….
super tips
12 November 2024
Comment from uk.trustpilot.com
instant fast and quick withdrawals. Really nice services.
JACK JOSEPH NICOL
11 November 2024
Comment from uk.trustpilot.com
Like i dont know how anybody can give this place more than 1 star, nothing is straight forward, the website is slow, its laggy, it crazhes, that goes for the app aswell, you open the app and your lucky if anything loads, and how ironic that i had a bet on newcastle and arsenal to win, there was an entire 10 minute period between arsenals goal and chelsea’s, was there every a cash out in thay entire 10 minutes? Ofcourse there wasn't, they dont have a casino or slots or live play, its just the most bog standard bookie ( like i said when anything even loads ) they also dont offer any promotions or anything that i can see, im not trying to just be negative either but its just a terrible bookie, try looking for a help section on the website theres nothing anywhere, no live chat, the only thing i saw was when you take a screenshot it asks if you want to report a bug or suggest an improvement, other bookies are just so so clear of this place, on a positive note withdrawals are quick never had an issue with them.
Martin Mitev
09 November 2024
Comment from uk.trustpilot.com
Worst betting app there is. It is logging out or being irresponsive for no reaso. Lack of customer support.
DS
31 October 2024
Comment from uk.trustpilot.com
I implore you to avoid this company at all costs. I was denied the rewards (50 in free bets) from a promotion that I took part in because I had placed an incorrect bet on the same match. I cashed this bet out prior to the game starting, and then placed the correct bet (which they agree met all the criteria). Copy Bet used this as justification to deny the promotion to me, stating that I had multiple bets on the game, which i did not. They very unreasonably, counted the cashed out bet as a bet on the same game.Additionally, like other customers have mentioned there is no live chat or phone number, so all support must be done through emails, which is very frustrating. CopyBet also refused to allow me to escalate the issues I have had, basically ignoring my requests.The 2 star rating speaks for itself, do not use this company.
Robin Finney
29 October 2024
Comment from uk.trustpilot.com
The worst company for withdrawing money from your account.Withdrawal of funds on Saturday and 4 days later still waiting!This is a company to avoid and a certain cure for any compulsive gamblers.Avoid , avoid , avoid
MOHAMMED ADIL NIZAM
22 October 2024
Comment from uk.trustpilot.com
So faar the best site ever in UK, easy to navigate solid ammounts to bet, not stop you like many sites after a few good bets, fast withdrawals i can just say i will recommend all to use this new plattformI have used many sites this is in top of all sites in UK all seems be secure not like example unibet or betway who systematicly stealing people and scam them in front of Gamblingcomission for me a mystery, sites new like Copy that is what we need
Callum
21 October 2024
Comment from uk.trustpilot.com
Immediately worried with the reviews below, especially with a withdrawal required. It was pretty seamless, and only had to verify the bank card used (a quick, automated process). Once done, the withdrawal hit my bank account within the hour; so no issues for me whatsoever?!
jamie powers
12 October 2024
Comment from uk.trustpilot.com
SCAM …. Bottom of the league of betting apps!Did the bet £10 and get £50 free bets and received nothing.Stick with sky bet, pp and the big ones.These must only have one person in support as no response
nick from Manchester
03 October 2024
Comment from uk.trustpilot.com
Support isn't live chat it's a ticket email takes forever to reply. Withdrawals pend for long periods.. messing with people's money will always get a bad review.. needs a lot of work to be even half decent .slow isn't the word !. Update..now after several hours my withdrawal has been cancelled.. no reason why support is now shut for the day..no phone number to ring... absolutely awful if you have a problem... safe to say once this issue has been resolved i will be trading a lot less with these maybe leave them alone altogether. Not good not pleased .
Cuthbert
02 October 2024
Comment from uk.trustpilot.com
Great Promo Offer And Good Site
Jack Ayoub
30 September 2024
Comment from uk.trustpilot.com
Bad company they are not to be trusted stay away they have a corrupt system they don't play fair they are a bunch of crooks stay away avoid stay away avoid you will never get a worst company in gambling they are professional thieves
Mike Gladstone
28 September 2024
Comment from uk.trustpilot.com
This company is a scam. They advertise joining bonuses but there are many hidden hoops to jump through. Their verification app is so glitched it took me an hour to get it to accept the photos required. Then you have to download and use their app (not mentioned in any of the previous terms and conditions up to this point). The problem is their app is incompatible with most phones. I tried three smartphones, two of them new and it stated it couldn't download to any of them. So what you have is a personal details harvesting scam masquerading as a betting site. Don't waste hours like I did.
REESE JORDAN NICHOLSON JOHNSON
27 September 2024
Comment from uk.trustpilot.com
Amazing speed of service
Beverley Mcloughlin
26 September 2024
Comment from uk.trustpilot.com
Sure some people find copybet a good site, but not me. I would suggest sticking to the major sportbook sites. More reputable and accomodatingIts very misleading when it comes the the bet 10 get 50. I did this and deposited through my bank and was expecting the bonus. To be told i dont qualify has it has to be paid through instant bank payer which i have no idea what this is then
STEVEN MCROBERTS
23 September 2024
Comment from uk.trustpilot.com
Great betting app
Jack Ayoub
14 September 2024
Comment from uk.trustpilot.com
CopyBet is an excellent company especially with their BOG Best Odds guaranteed.I had few winners on the horses but they were shorter than the SP, however they were settled at BEST odds.I got paid the BEST odds.As for their withdrawal system , it is very good , quick and instant.I had no problems.Well done CopyBet keep up the good work.
Paddy Fanning
12 September 2024
Comment from uk.trustpilot.com
Was great at first no problem then on they sent me a request for source of funds don't want to do that so withdrew my last 20 on the 1st sep never received it after putting 1000 s into account pure thieves...
Jack Ayoub
10 September 2024
Comment from uk.trustpilot.com
Good fast withdrawals
Fabio Martingez
08 September 2024
Comment from uk.trustpilot.com
To be fair, I've not had much problems before today, although I'm an infrequent user of copy bet. But today has been the nail in the coffin. Won 3 bets last night on MMA. I withdrew all profits as they came in. The last 2 withdrawals have made it to my account, the first withdrawal, however, has not. It says on my profile it's paid out and the amount is gone from my account but has not made it to my bank. Only 40 quid but it's theft all the same. Tried to get in contact with no reply. Even on social media, they are posting things today but I've not received a response. Disgraceful in all honesty. Soon as I get my money back I'm gone from this site.
Bes
07 September 2024
Comment from uk.trustpilot.com
Worst betting site i ever had. I cant even self exclude myself it takes you different page. I put in wrong email send photo as i was requested with my id no one got back to me. Asked how to get my money back no one got back to me. Stay away
Ryan Hughes
06 September 2024
Comment from uk.trustpilot.com
My Ew bet came second and when it settled it said it lost. No live chat or number to phone to get a quick response is ridiculous. Should’ve paid out first 3 places!
Nuno Riotinto
04 September 2024
Comment from uk.trustpilot.com
To be brutally honest, Copybet in fact have been ok with me since I joined, however today I feel that they have stolen money from me and as I am a man of word I did tell them that I was going to write a review, but I had no response from them so here it goes my case.Yesterday I placed a bet (double) both games at the American Open to have more than 3.5 sets each, £50 stake to return £100. First game finished 3-1 so I won, the second game was 2-1 but Dimitrov retired on the 4th set and according to Copybet.com that was a void bet, although they were playing the 4th set. So I goot a return of £68.50 instead of the £100.I also did another bet (single) with the same players for £50 too return £73 and I just got my £50 back. My question to Copybet.com is how are they playing the 4th set in the match, surely that's over 3.5 sets but not in Copybet.com eyes. It is a very small amount of money BUT principal comes into the equation. If Copybet.com were to give what is rightfully mine I am happy to delete this review, so we shall see I guess.
Steve W
03 September 2024
Comment from uk.trustpilot.com
Another day has arrived and still no response from CopyBet regarding my account. Into the 5th day now.
Steve W
02 September 2024
Comment from uk.trustpilot.com
Monday has arrived my account is still blocked, emailed CopyBet again I’ve lost count how many emails I’ve sent now. Keep getting the same answer Your request is in process.CopyBet please sort this issue out.
Louise
01 September 2024
Comment from uk.trustpilot.com
Open an account lost £20 didn’t receive my sign up bonus now closed my account. Already sent ID proof of address. Scam do not trust
Steve W
31 August 2024
Comment from uk.trustpilot.com
Up until now I’ve always had good service with CopyBet. Their decided to block my account and asked for more information to be sent which I did, 24 hours have gone and numerous emails sent to them I’ve still heard nothing back. They have confidential information belong to me I need to know what they are doing. I have money in my account which I cannot access. Please sort this mess out. IBAS will be my next call on Monday if I don’t hear anything.
James toy
24 August 2024
Comment from uk.trustpilot.com
I've opened account with them and I've won money then they restricted account wanted passport and payslip I gave them all I written email after email they saying the same things I want my money if not I will put solictor as they trying to steal my money I won do not open this account if I was anyone I wanted to give it a try but now I am getting stress as they not giving my money
D. Wallace
22 August 2024
Comment from uk.trustpilot.com
terrible verification system.UPDATE: was going to improve the rating after a great chat with Frank at the support team - he helped verified my account and was very quick at doing so, although after I verified my account i got a message saying 'Access is partially limited'.Warning everyone who sees this message that it will take a while to get your account sorted and be able to bet. I'm still waiting for my account to be unlocked.
Disappointed User
19 August 2024
Comment from uk.trustpilot.com
The site can be hard to navigate at times and then I started getting followers as I was doing reasonably well and then the next day I was stake restricted without warning.
James
19 August 2024
Comment from uk.trustpilot.com
Copybet Sportsbook ReviewOverviewI've been using Copybet's sportsbook offering since August 1, 2024. My experience has been overwhelmingly negative, and I feel compelled to share my concerns to caution potential users.Major IssuesWithdrawal ProblemsI requested a withdrawal and provided the required documentation (an unedited bank statement downloaded directly from my bank, showing payment to Copybet).Despite this, they have ignored my withdrawal request and keep asking for documentation I've already sent, without providing any additional context.This has caused significant distress as I'm still awaiting my funds.Misleading PromotionsCopybet promised free bets which never materialized.While I didn't pursue this issue due to lack of energy, it's worth noting for those attracted by their offers.Customer ServiceThe customer service is extremely poor.They do not respond directly to questions, instead providing stock answers.Communication has been frustrating and unhelpful.Comparison to Other BookmakersIn my experience, Copybet performs terribly compared to traditional bookmakers. The issues with withdrawals, unfulfilled promotions, and poor customer service make it a far inferior option.ConclusionBased on my experience, I cannot recommend Copybet's sportsbook. The combination of withdrawal issues, unfulfilled promotional promises, and subpar customer service has made for a distressing and disappointing experience. Potential users should exercise extreme caution when considering this platform.
Ryan
19 August 2024
Comment from uk.trustpilot.com
Set up new account today was very easy to do and they give you a great sign up offer! Won money and was able to withdraw and got it straight away
ezinne
14 August 2024
Comment from uk.trustpilot.com
Excellent company. Very straightforward. I've no issues with withdrawal as some claim. The best and and very odds.Highly recommend!!!
mr hammond
10 August 2024
Comment from uk.trustpilot.com
Website not easy to navigate around. Free bets opening offer don’t appear to have added to account but could be user error!
Tamara Pacochova
09 August 2024
Comment from uk.trustpilot.com
I am extremely dissatisfied with the service I have received. I have never encountered such problems with any other company. For the past two days, I have been unable to withdraw £3,061.61, and I have received no response to my emails. The lack of customer service and the issues with account access are unacceptable.
Andy Trinick
09 August 2024
Comment from uk.trustpilot.com
Yet again having to complain about this site, have given me the run around for days, no contact number to speak to an actual person. Said they have sent emails when they haven’t. Had to get a new email set up so they could. Got resolver involved and they actually answered quite quickly. Asked for my bank statement and payslip. This was all because I deposited £40 of my own money. 2 and a half week later I still don’t have my money. They have my statement and also my payslips? Had to send in my passport also. How does this place even get a license.
Brad A
07 August 2024
Comment from uk.trustpilot.com
Great site. Signed up, deposited via bank transfer ‘’as it states you should’’ to receive £50 in free bets. Placed £10 on a 13/8 greyhound which won - withdrew the £26 odd (which went in instantly!) and then my free bets became active on my home page within a few minutes! They activate one at a time upon settlement of the previous one.Really pleased with how it went personally considering I’d read quite a few bad reviews. For anyone looking to sign up, here’s my advice - Make sure your account is fully verified before betting.- To receive the £50 free bet make sure you sign up with whatever the promo code/link is.- DEPOSIT VIA BANK TRANSFER! - Make sure your initial bet is a SINGLE and at odds of at least 10/11 (I’d go evens + to be on the safe side personally). It says 1.9 in decimal odds which I’m pretty sure is 5/6? But if you follow my steps you should be all good! Easy site to navigate and fast payouts! Enjoy & be lucky guys!
Andy Trinick
06 August 2024
Comment from uk.trustpilot.com
8 days later. Still not allowed me to take my funds out. Still not replied to me. Have been sending daily emails, they asked for a source of funds and I sent it the same day. Even used dispute resolution where they say they will get back to you in 1 working day 😂. Disgusting company
Haroon
02 August 2024
Comment from uk.trustpilot.com
After a few weeks of playing they ask me to show wage slips from employer for source of funds. I send this and then they say the documents have to be original pdf...my employer sent the slip as a screenshot attachment on a word document. You cant tamper with a screenshot, furthermore, they can see the income, my name, the bank details the money goes into. They can see everything but require this as a pdf. This makes no sense as they should only be interested in the amount. Ridiculous rigourous verification system and i have closed my account. Stay away from this bookmaker unless you want to be messed around when it comes to verification.
kevin
02 August 2024
Comment from uk.trustpilot.com
I Placed a golf bet on the golf £25 ew 50-1. The bet ID in my bets visually says Single - EW Each 1/5 Odds 4 places 50-1. However on the same bet ID Conflicts; total odds 33-1 total stake GBP 25. I did not place a single bet of £25 at 33-1!! my query has been ongoing for hours with no feedback whatsoever as to what might be the issue. Also on my last 4 bets they have halved my staked bet each time, resulting in me having to to place again on two or three seperate bets to make up my original stake! My third issue is fair play - having had a selection RTF Midweek they didn't pay out as a non runner. Every other high street bookmaker good willed as a non runner! ALL MAJOR FIRMS led by example. Copy had no interest in paying as a non runner or any suggestion of goodwill. All the major firms promote fairplay and paid non runner. Copy hid behind automated responses from T&Cs - no customer fairplay whatsoever. Betting with Copy has been a horrible experience !
Andy Trinick
02 August 2024
Comment from uk.trustpilot.com
Wouldn’t even give a star. Have had the account for a while, use the account often, deposited £40 on Monday, asked for a source of wealth and wanted 3x payslips….i did this on Monday. It is now Friday and they are not replying to any of my emails. Even the dispute resolution for where they must reply within 1 day. Complete cowboys. Now have to go down the route of getting my money back through further means which means a longer time before they give me MY money
Michael Morrison
02 August 2024
Comment from uk.trustpilot.com
Refused to pay out the £50 free bet offer due to a technicality. Happy to take your money, but do anything to avoid paying out. Avoid! App interface is terrible too.
Mark todd
31 July 2024
Comment from uk.trustpilot.com
Placed a bet on American racing £10 win watched the horse win at 4/1 however 40 minutes later the payout is pending result?ok can be normal in overseas betting then I checked again no winnings and bet vanished from my account gutted I never took screenshot.contacts customer service they said I never placed the bet .i mean for a £50 payout I don’t know I was on a bit of a winner streak but what happened to this bet??never got any satisfaction from customer services
Steve W
28 July 2024
Comment from uk.trustpilot.com
I’m currently experiencing difficulties updating my new card took longer than expected. Got there in the end. Great service as always. Thanks to Eddy j for sorting out my issues.
Sean Darragh
26 July 2024
Comment from uk.trustpilot.com
Weekly challenge - beware.I was tempted in to doing a bet to get a £5 free bet by this - "Bet £50 with odds of 2.0 or more to get £5 free bet - 1 hour left". Pressurised in to a bet is my first, but minor observation.So, within the hour I did the bet. £50. However I did not get the free bet. When contacting Katie from customer service I was informed that the bet has to settle within that period. Over the course of a few emails, I dragged out the details bit by bit, eventually being told that it is in the terms and conditions. I tried pointing out that these T&C's are not accessible.I asked 3 times if therefore the bet would qualify for this weeks challenge. Eventually I think the answer was no. Still not totally sure.For the sake of a £5 free bet, they have made me feel totally duped and conned. It is by no coincidence they have such a poor rating. Read the other reviews and please avoid using this company who hide behind behind a wall of bureaucracy an customer service agents without empathy or compassion.Specifically, from the offer page, when you click on Full T&C, you are presented with 6 "sets" of T&C's. Namely, Terms of Use UK, Privacy Notice UK, Bet Builder Rules, Cookie Policy, Sportsbook Rules, Agreement on the Storage of the Cardholder's Credentials. It is by no means clear how you would find the relevant clause pertaining to the "Weekly Challenge" clause from this point.I also asked for escalation procedures, but alas that is not forthcoming. Presumably they have none.Finally, the platform is by far the hardest to use I have ever come accross. Probably designed by the same unempathetic people who front up the customer service.And really finally - shame on QPR for allowing this company to grace the glorious blue and white hooped shirts. I actually preferred Selotape (only die hard QPR fans will be with me on this). At least that worked properly.
customer
24 July 2024
Comment from uk.trustpilot.com
Bunch of con artists.say get £50 pound free bet when you deposit £10 pounds.then say you didn't do it right.so not entitled to bonus free bets.what a joke of a betting site.complete confusing rubbish and should be shut down.will be taking legal action
Russell Morrison
19 July 2024
Comment from uk.trustpilot.com
As many have stated below, my account is now frozen. I have no idea whether it will get reopened again or when I may get my money back.Also didn't get the free bets during sign up as apparently I didn't use the correct payment method - I used the most standard method - a debit card.Customer support is poor and limited hoursWish I'd seen the other reviews below before
Ben
19 November 2024
Comment from uk.trustpilot.com
I won 3 bets 2 weeks ago, and keep losing last week.And suddenly limit my bet to less than £4.I'm the only one with betting account with CopyBet in my household.The User interface is terrible, difficult to find what you want to bet.Not recommend to use this betting company.
I won 3 bets 2 weeks ago, and keep losing last week.And suddenly limit my bet to less than £4.I’m the only one with betting account with CopyBet in my household.The User interface is terrible, difficult to find what you want to bet.Not recommend to use this betting company.