Copybet PLAYER REVIEWS(353)
Ian
18 March 2024
Comment from uk.trustpilot.com
Joined up and placed a qualifying £10 bet to receive £50 in free bets. Still no free bets!! I’ve emailed them 3 times and not one reply! How can a company like this be free to trade?? It’s disgusting how they just ignore emails! Believe all the bad reviews because they are true, give this company a wide berth!
Jo. A
16 March 2024
Comment from uk.trustpilot.com
How can they be regulated by the UKGC? 😳I recently opened up an account with copybet to fake advantage of their free bets offer. I initially used the website, but found that most of the times I wanted to place a bet, their website either suspends the market or crashes altogether. I therefore downloaded the Copybet app and it's just as bad if not worse! I missed out on a big priced winner because of these technical issues. As if this isn't bad enough, bet settlements are beyond a joke. It's okay if your selection loses, but if you have a winning selection, they'll make you wait, and wait, and wait. Even if these events finish at the same time! You'll find they settle loses, but nothing that wins. How is that right? Honestly, stay clear of this lot. I'll be using (trying at least) my balance and will stay away. It's too much of a faff. I can't believe a website and App such as theirs is actually permitted and regulated in a way so they can take bets. It's beyond ridiculous.
Luke
16 March 2024
Comment from uk.trustpilot.com
Nothing wrong with this site. 24 hour payout and in your bank. Bit slow at times but just refresh.
Ben
16 March 2024
Comment from uk.trustpilot.com
Awful app and website, it glitches all the time. The support is non existent, can't get through to anyone and when you do send a email to them no one gets back to you, no number you can ring either. Still waiting 4 days later! I have an issue with trying to withdraw funds been pending for 3 days and still not able to withdraw anything. Again tried to contact support but nothing. Not sure on what to do now? Avoid them like the plague!!!
James Slack
15 March 2024
Comment from uk.trustpilot.com
Absolutely awful company. Placed bet, tried to withdraw asking for extra documents even tho I did this on sign up. Didn’t get free bets even tho I quite clearly did everything the promotion asked. Placed a 15/2 bet on a single straight win. Don’t use this site under any circumstances.It doesn’t surprise me that they endorse a scummy club like qpr…
Ryan Brown
15 March 2024
Comment from uk.trustpilot.com
Terrible company. Tried to sign up but said I couldn’t and they couldn’t verify me but said they couldn’t give me a reason why. Would avoid. Much better bookmakers out there.
Nathan Sidney
15 March 2024
Comment from uk.trustpilot.com
Would have left no starts if I could have. Customer service seems to be none existent tried to find a live chat on the app but there isn’t one. I’ve had the same experience as all these other reviews deposited placed bet with minimum requirements bet settled (lost) still saying I need to place qualifying bet. For the record I placed 2 pound bets that would have qualified when I went to try the 3rd I decided not to and tried to withdraw but won’t let me withdraw!
Andy Palmer
15 March 2024
Comment from uk.trustpilot.com
Bit sceptical as always when starting a new betting site.Pros :- good sign up bonus with no wagering x, make sure your initial bet has been ‘settled’ otherwise your free bets won’t be available again, read the tcs and cs because the one I signed up for required a £10 bet of 1.90/1 or greater.Withdrew my winnings very quickly with no hassleMid:- got to provide documents on sign upCons:- the website is not very user friendly and lags and crashesWhen I had to get hold of customer service it was fastOverall it’s okay but I really can’t get to grips with the website so will use somewhere else
Robbie Jones
15 March 2024
Comment from uk.trustpilot.com
I won a £2000 bet on feb 17th Account number u505268It was a bet builder on a liverpool game.I tried to withdrawal the money and they have not gave me the money. They have limited my account and have asked me for payslips, bank statements and asked other random questions. I have provided all the documents and have cooperated but I am not getting anywhere.They are trying my best to con me out of my money! It’s a joke! I am still waiting for my money after a whole month!
Calvin
14 March 2024
Comment from uk.trustpilot.com
Was a bit hesitant to use this site due to the many 1 star reviews. However, my experience has been pretty good. The site itself is a little slow and they don't have a huge amount of betting options but everything else works great. Withdrawal times are also exceptional. And what a great welcome offer!
Kevin Orkney
14 March 2024
Comment from uk.trustpilot.com
Opened a new account and verified it with my driving license, I then deposited £10 but before I could place a bet and get my new account bonuses I had to verify my bank card (which I have never had to do with any other site?) I sent numerous photos of bank card but apparently my details couldn't be read so they froze my account with my money and wouldn't let me withdraw it.
Matthew Hills
14 March 2024
Comment from uk.trustpilot.com
Shocking costumer service, no one replies to you after sending them documentation. Have money stuck in my account that I cant access due to them being so slow. Would be nice if someone contacted me!
Josh Peacock
13 March 2024
Comment from uk.trustpilot.com
1. Tried to put free bet on PL game they advertised, ended up just taking it from my account, not clear how to use free bet.2. Won money on cheltenham tried to withdraw money, made me verify using email code and then everytime entered the verification code it says incorrect.3. Complete lack of customer support to help with my issues, I have money locked up in there which i cannot withdraw
Paul Gibbons
11 March 2024
Comment from uk.trustpilot.com
Can't believe this website is advertised on Racing Post?! had a email with free bets promised.Deposited money, but can't see in account nowWorried!
Ali A
10 March 2024
Comment from uk.trustpilot.com
Could not verify my identity and provided no reason.
mcfuck1
09 March 2024
Comment from uk.trustpilot.com
Only won £50 on a free bet said it took 24 to 48 hours to sort 5 days later still no payout and removed my bet from my bet slip. Just keep awayJust been Been paid just a bit late with the payment's just need to get the app and payments sorted so give it a few more starts
John G - Bristol
09 March 2024
Comment from uk.trustpilot.com
Why does copybet require evidence that NO other internet betting company does.There has to be a reason? I have tried to verify twice and both times have failed despite having accounts with a number of other reputable companies. This taken with all the other complaints here suggests there is an issue. No smoke without fire.
Mr Andrew Kenneth Thompson
07 March 2024
Comment from uk.trustpilot.com
Gotta go with everyone else really they are a wannabee that will never be. Main prob take forever payout and they will very quickly restrict you so computer says no.
Robert
06 March 2024
Comment from uk.trustpilot.com
Broken service - money goes missing & is just not up to scratch. You have to deposit to a wallet to then transfer between accounts, you can't deposit via the App as it breaks. Terrible customer journeys.
Scott Johnston
05 March 2024
Comment from uk.trustpilot.com
Hopefully you have found these reviews before you join. DO NOT USE. Slow and poor customer service. Want bank statement, copy payslips (all after you have deposited of course). User interface is full of bugs and betting limits on in play are really poor.
Richard Wood
03 March 2024
Comment from uk.trustpilot.com
I was a bit hesitant of signing up after seeing all the bad reviews. I fancied a gamble though so deposited £10 after a couple of security checks (had to use a mobile app to send a photo of the front of my driving license and my face had to be filmed rotating around). Once my £10 bet settled I was able to claim the first of five free £10 bets. These free bets are a mixture of in-play, single and multiple bets, football and horse racing. I also claimed a £2 free bet on a QPR match and a £5 free bet on the EFL Cup final. I won off the £5 free bet and the last £10 free bet which was an acca. Requested a withdrawal after leaving a small amount to play with in my account and the funds were in my bank the next morning. The only negative I can report is that the sportsbook and app wouldn't work for a 24 hour period. I e-mailed the info support e-mail address and they advised of an ongoing technical issue. This appears to have been fixed a short time afterwards.In my opinion this is definitely worth a gamble for a tenner.
Callum Oldfield
01 March 2024
Comment from uk.trustpilot.com
Customer service non existent, noway to contact, emailed, live chat, deaf ears… Joined copybet solely because they’re in partnership with QPR. Don’t be fooledSo I used the site, basically, first withdrawal came in fine, £40, I withdrew £30.69 last night I received my withdrawal has been successful, normally pretty instant, anyhow, tried contacting them, nothing? Is there anyone even employed. Just checked my bank statement, and I’m also missing £10 withdrawal £20 withdrawal and £25.78 withdrawal. Over the past 2 weeks, absolute disgusting. So not only is there website half the time is offline, they don’t pay out. Guess what, they’re quick to to take money though. It’s laughable. I’m going to the gambling commission regarding these cowboys. AVOID
Karl
01 March 2024
Comment from uk.trustpilot.com
Hi,I had been pretty happy with your site until today when you let me make a deposit and then freeze my account as you say SOF (Source of Funds) is required! What? This cost myself money as the bet i wanted to place won. Surely you shouldnt accept my deposit if you are so concerned about my SOF!!!!Also your response time is really not acceptable in this day and age which you surely agree with.Otherwise been pretty happy with your site until this morning as withdrawals processed quickly and range of betting good.Karl
Ann Harper
29 February 2024
Comment from uk.trustpilot.com
Do not use they are criminal con men in Malta they messaged me on Maltese phone number they where going to rape my children. All because I complained saying they have withheld my money and refused to pay me back the they are corrupt and a fraud there site is the slowest worst site only allow you to bet what they want you to bet and they do allow multiple withdraws and it's a bad sham of a company they also change your bets after you have placed them especially on football coupons
Louise Wingate
28 February 2024
Comment from uk.trustpilot.com
Got my free bets, used one of them and now I've got 4 to use. Haven't been able to get onto the sportsbook bit now for 2 days as keeps saying offline.Customer services keep saying its their priority to get it fixed! Well they obviously don't know what they are doing!! What a joke!!
Connor
28 February 2024
Comment from uk.trustpilot.com
Made a deposit and everytime I go to bet it says you’re device is offline , customer service is useless, seems non existent, avoid this app
daniel webster
28 February 2024
Comment from uk.trustpilot.com
Only gave 1 star as you can't leave zero , always lets you put money in then you get nothing but error messages and the app always says my device is offline , this site is 100% the worst betting site available, customer service is none existent and they need investigating. Do not sign up with these con artists
Ash
27 February 2024
Comment from uk.trustpilot.com
Installed the app. The Verification and sign up process was quick. Then things quickly went downhill. The deposit process is not very intuitive and the user has no idea of how to make a deposit or the methods available. Gpay is a good touch. However, once the deposit was made I was unable to make a bet. It keep saying your device is offline. I sent support an email so will see how long they take to get back and also offered to join their beta test program as clearly the testers they have are terrible or just non existent QA. In my company if we let a product with obvious flaws such as this one onto the market we would all be sacked or told to give up testing.
martyn reay
26 February 2024
Comment from uk.trustpilot.com
Would be zero star if I could. App doesnt load 50% of the time and states no connection when im connected to wifi. Unable to withdraw money without depositing from a bank account 1st. Very difficult to place bets also.
Mark balmbra
26 February 2024
Comment from uk.trustpilot.com
Deposited and it does not show up in balance despite contacting customer services. It does not look good if site is not fit for purpose
Louise Wingate
26 February 2024
Comment from uk.trustpilot.com
Got my free bets after depositing £10Now I've just tried to go on and use one and I can't get on it, keeps saying offline!! Customer services did get back quickly but still annoying
PeterJS
25 February 2024
Comment from uk.trustpilot.com
Not sure what all the negative reviews are about, site can be fairly dodgy abou taking bets, multiples etc. might be limited, lodges 100 Friday and won a treble and some other races along with some losses, withdrew 500 and it's in my bank account, no support at the weekend is the reason for 3 stars
dee_jay
24 February 2024
Comment from uk.trustpilot.com
Real review happened just today , have proof to show anytime, so i decided to sign up with copycat it seemed like a site worth signing up to, then I wanted to verify my account before depositing money as we all know these sites have a tendency to ask for documents and verification once they got your money , but guess what the 2 minutes quick verification didn't even work , when you select the option it shows an error, so I contacted the so called customer services , their response was rude and dumb , they said under our terms we don't have to give you a reason why you can't get verified blah blah worst dog waste I have ever heard , my next response was just delete my account, what in the world who is running these sites. More like copy crap NOTICE TO ALL BOOKIES , DONT TAKE OUR MONEY BEFORE ACCOUNT IS FULLY ACTIVE, DONT COMPLAIN LATER ONCE YOU TAKE OUR MONEY ,
Joe van der Flier
24 February 2024
Comment from uk.trustpilot.com
Great site, although won a decent amount and withdrew however haven’t received it yet compared to quick times on other sites, disappointing as would use this site more. Hopefully they see this and sort it quickly so that I trust using this site.
raheem
23 February 2024
Comment from uk.trustpilot.com
I found this company online and applied to join through my Google account once I registered I deposited 100 pounds through Google pay and opened my account. I placed a few bets and won some money to which I tried to withdraw and the system prompted me to put in my card details. Fast forward 10 days I still haven't received that withdraw and my account has been Limited pend pending the submission of a bank statement. I have submitted the bank statement today and no response of our email no live chat or phone number to call and I am left wondering what to do next
terry cooper
23 February 2024
Comment from uk.trustpilot.com
Site just crashes every time I try and make a wager. Layout and navigation hopeless when it's working which isn't that often. Couldent recommend anything good about this site total joke
Ravi K
21 February 2024
Comment from uk.trustpilot.com
Withdrew funds over 36 hours ago and still no funds. With most companies offering instant withdrawals, this type of delay in 2024 is terrible Also, no live chat or phone number is terrible in this day and year and support tickets take over 7 hours to respond.
Alfie Muir
20 February 2024
Comment from uk.trustpilot.com
I deposited funds into the account to get the welcome bonus, I was then kicked out my account without reason and have had several emails of mine ignored with my funds still stuck in my account, they won’t even answer my emails and have taken my money
James Bias
19 February 2024
Comment from uk.trustpilot.com
Allow gamstop banned players to register, pass ID with same details this is a breach of the Gambling Act 2005
Timothy Renwick
18 February 2024
Comment from uk.trustpilot.com
Cowboys, claim to offer free bets but I know of at least 10 people where they refuse to give free bets as say recognised repeat Ip addresses, even though this is nonsense, avoid at all costs
Josh Vickers
16 February 2024
Comment from uk.trustpilot.com
First review removed, hopefully this one is not. The games are full of glitches and customer service is appalling as you'll probably find with other gambling sites. Only want to see losers don't expect money quickly if you win, expect to jump through hoops.
Kita
16 February 2024
Comment from uk.trustpilot.com
Horrible outage for this site, I tried to place a bet 2 days ago, they sent an email that there would be problems but the site is still down!! Beware if you have money on this account because has been unaccessible for almost 48 hours now!!!
James Buckingham
16 February 2024
Comment from uk.trustpilot.com
Signed up with £10 and received my 5x£10 bets one after the other.Got very lucky and ended up walking away with 500+ (300 on an acca)Again all luck but started withdrawing in increments as was still playing with the balance. Most payouts were near instant, on a few occasions was delayed a couple of days.App itself is very buggy. But for a tenner I can't complain at the free bet offer.
Mark Thomas
16 February 2024
Comment from uk.trustpilot.com
Be wary. Their website crashed and has behaved strangely for two days now. Bets have disappeared, money has disappeared. Untested upgrade? It's a shame as, up to this point, my experience had been pretty positive with Copybet. Their software has been glitchy in-the-past but this outage it unbelievable for an online bookie. PR disaster.
Jason
16 February 2024
Comment from uk.trustpilot.com
An abysmal pathetic site that needs to be removed. Made a deposit and after doing so I can't even place a bet, now site is saying maintenance in progress and yet deposits are still available to be made. Funny how they respond to positive reviews which obviously are fake reviews. Stay well away from this nonsense site!
Matt
16 February 2024
Comment from uk.trustpilot.com
The site is horrific, no option to log in when using a browser on your phone, you have to transfer money from wallet to sportsbook and back again. You can't withdraw if you used Apple Pay to deposit (they don't tell you this until after). When you click place bet nothing happens. Was restricted to a £25 stake on my first bet on the West Brom vs Cardiff game at odds of 20/21 (10 mins before kick off). The only customer service is via email which they take hours to respond to. I deposited £20 from my bank card to try and get the rest of my money back out, still no sign of the £20 I then tried to withdraw over 3 days later. Avoid at all costs!
Daire Burke
16 February 2024
Comment from uk.trustpilot.com
Do not download this app shay given has lost a lot of respect once an Irish legend to now scamming everyone. The app is a joke, impossible to receive help. Robbed a tenner from me and their help icon is a joke.
Ian Bowen
15 February 2024
Comment from uk.trustpilot.com
After depositing and wagering £10 I was able to use one of the free bets but ever since both the web site and app continually crash with internal errors. Consequently I cant access any other free bets and the balance is incorrect and betting history empty. I cant decide if this is a deliberate ploy or the software is corrupt.
James Bias
15 February 2024
Comment from uk.trustpilot.com
Website/app constantly crashes, 5 bets tried to place, all 5 won so would have been good profit for me. Major issues with placing bets. Should be compensated with a bonus.
sam
18 March 2024
Comment from uk.trustpilot.com
deposited 10 pound, money left my account and confirmed with my bank, it hasnt been credited to my copybet account, 4 DAYS LATER, had no response for days from copybet support, disgusting!
deposited 10 pound, money left my account and confirmed with my bank, it hasnt been credited to my copybet account, 4 DAYS LATER, had no response for days from copybet support, disgusting!