Copybet PLAYER REVIEWS(381)

Karl
01 March 2024
Comment from uk.trustpilot.com
Hi,I had been pretty happy with your site until today when you let me make a deposit and then freeze my account as you say SOF (Source of Funds) is required! What? This cost myself money as the bet i wanted to place won. Surely you shouldnt accept my deposit if you are so concerned about my SOF!!!!Also your response time is really not acceptable in this day and age which you surely agree with.Otherwise been pretty happy with your site until this morning as withdrawals processed quickly and range of betting good.Karl

Ann Harper
29 February 2024
Comment from uk.trustpilot.com
Do not use they are criminal con men in Malta they messaged me on Maltese phone number they where going to rape my children. All because I complained saying they have withheld my money and refused to pay me back the they are corrupt and a fraud there site is the slowest worst site only allow you to bet what they want you to bet and they do allow multiple withdraws and it's a bad sham of a company they also change your bets after you have placed them especially on football coupons

Louise Wingate
28 February 2024
Comment from uk.trustpilot.com
Got my free bets, used one of them and now I've got 4 to use. Haven't been able to get onto the sportsbook bit now for 2 days as keeps saying offline.Customer services keep saying its their priority to get it fixed! Well they obviously don't know what they are doing!! What a joke!!

Connor
28 February 2024
Comment from uk.trustpilot.com
Made a deposit and everytime I go to bet it says you’re device is offline , customer service is useless, seems non existent, avoid this app

daniel webster
28 February 2024
Comment from uk.trustpilot.com
Only gave 1 star as you can't leave zero , always lets you put money in then you get nothing but error messages and the app always says my device is offline , this site is 100% the worst betting site available, customer service is none existent and they need investigating. Do not sign up with these con artists

Ash
27 February 2024
Comment from uk.trustpilot.com
Installed the app. The Verification and sign up process was quick. Then things quickly went downhill. The deposit process is not very intuitive and the user has no idea of how to make a deposit or the methods available. Gpay is a good touch. However, once the deposit was made I was unable to make a bet. It keep saying your device is offline. I sent support an email so will see how long they take to get back and also offered to join their beta test program as clearly the testers they have are terrible or just non existent QA. In my company if we let a product with obvious flaws such as this one onto the market we would all be sacked or told to give up testing.

martyn reay
26 February 2024
Comment from uk.trustpilot.com
Would be zero star if I could. App doesnt load 50% of the time and states no connection when im connected to wifi. Unable to withdraw money without depositing from a bank account 1st. Very difficult to place bets also.

Mark balmbra
26 February 2024
Comment from uk.trustpilot.com
Deposited and it does not show up in balance despite contacting customer services. It does not look good if site is not fit for purpose

Louise Wingate
26 February 2024
Comment from uk.trustpilot.com
Got my free bets after depositing £10Now I've just tried to go on and use one and I can't get on it, keeps saying offline!! Customer services did get back quickly but still annoying

PeterJS
25 February 2024
Comment from uk.trustpilot.com
Not sure what all the negative reviews are about, site can be fairly dodgy abou taking bets, multiples etc. might be limited, lodges 100 Friday and won a treble and some other races along with some losses, withdrew 500 and it's in my bank account, no support at the weekend is the reason for 3 stars

dee_jay
24 February 2024
Comment from uk.trustpilot.com
Real review happened just today , have proof to show anytime, so i decided to sign up with copycat it seemed like a site worth signing up to, then I wanted to verify my account before depositing money as we all know these sites have a tendency to ask for documents and verification once they got your money , but guess what the 2 minutes quick verification didn't even work , when you select the option it shows an error, so I contacted the so called customer services , their response was rude and dumb , they said under our terms we don't have to give you a reason why you can't get verified blah blah worst dog waste I have ever heard , my next response was just delete my account, what in the world who is running these sites. More like copy crap NOTICE TO ALL BOOKIES , DONT TAKE OUR MONEY BEFORE ACCOUNT IS FULLY ACTIVE, DONT COMPLAIN LATER ONCE YOU TAKE OUR MONEY ,

Joe van der Flier
24 February 2024
Comment from uk.trustpilot.com
Great site, although won a decent amount and withdrew however haven’t received it yet compared to quick times on other sites, disappointing as would use this site more. Hopefully they see this and sort it quickly so that I trust using this site.

raheem
23 February 2024
Comment from uk.trustpilot.com
I found this company online and applied to join through my Google account once I registered I deposited 100 pounds through Google pay and opened my account. I placed a few bets and won some money to which I tried to withdraw and the system prompted me to put in my card details. Fast forward 10 days I still haven't received that withdraw and my account has been Limited pend pending the submission of a bank statement. I have submitted the bank statement today and no response of our email no live chat or phone number to call and I am left wondering what to do next

terry cooper
23 February 2024
Comment from uk.trustpilot.com
Site just crashes every time I try and make a wager. Layout and navigation hopeless when it's working which isn't that often. Couldent recommend anything good about this site total joke

Ravi K
21 February 2024
Comment from uk.trustpilot.com
Withdrew funds over 36 hours ago and still no funds. With most companies offering instant withdrawals, this type of delay in 2024 is terrible Also, no live chat or phone number is terrible in this day and year and support tickets take over 7 hours to respond.

Alfie Muir
20 February 2024
Comment from uk.trustpilot.com
I deposited funds into the account to get the welcome bonus, I was then kicked out my account without reason and have had several emails of mine ignored with my funds still stuck in my account, they won’t even answer my emails and have taken my money

James Bias
19 February 2024
Comment from uk.trustpilot.com
Allow gamstop banned players to register, pass ID with same details this is a breach of the Gambling Act 2005

Timothy Renwick
18 February 2024
Comment from uk.trustpilot.com
Cowboys, claim to offer free bets but I know of at least 10 people where they refuse to give free bets as say recognised repeat Ip addresses, even though this is nonsense, avoid at all costs

Josh Vickers
16 February 2024
Comment from uk.trustpilot.com
First review removed, hopefully this one is not. The games are full of glitches and customer service is appalling as you'll probably find with other gambling sites. Only want to see losers don't expect money quickly if you win, expect to jump through hoops.

Kita
16 February 2024
Comment from uk.trustpilot.com
Horrible outage for this site, I tried to place a bet 2 days ago, they sent an email that there would be problems but the site is still down!! Beware if you have money on this account because has been unaccessible for almost 48 hours now!!!

James Buckingham
16 February 2024
Comment from uk.trustpilot.com
Signed up with £10 and received my 5x£10 bets one after the other.Got very lucky and ended up walking away with 500+ (300 on an acca)Again all luck but started withdrawing in increments as was still playing with the balance. Most payouts were near instant, on a few occasions was delayed a couple of days.App itself is very buggy. But for a tenner I can't complain at the free bet offer.

Mark Thomas
16 February 2024
Comment from uk.trustpilot.com
Be wary. Their website crashed and has behaved strangely for two days now. Bets have disappeared, money has disappeared. Untested upgrade? It's a shame as, up to this point, my experience had been pretty positive with Copybet. Their software has been glitchy in-the-past but this outage it unbelievable for an online bookie. PR disaster.

Jason
16 February 2024
Comment from uk.trustpilot.com
An abysmal pathetic site that needs to be removed. Made a deposit and after doing so I can't even place a bet, now site is saying maintenance in progress and yet deposits are still available to be made. Funny how they respond to positive reviews which obviously are fake reviews. Stay well away from this nonsense site!

Matt
16 February 2024
Comment from uk.trustpilot.com
The site is horrific, no option to log in when using a browser on your phone, you have to transfer money from wallet to sportsbook and back again. You can't withdraw if you used Apple Pay to deposit (they don't tell you this until after). When you click place bet nothing happens. Was restricted to a £25 stake on my first bet on the West Brom vs Cardiff game at odds of 20/21 (10 mins before kick off). The only customer service is via email which they take hours to respond to. I deposited £20 from my bank card to try and get the rest of my money back out, still no sign of the £20 I then tried to withdraw over 3 days later. Avoid at all costs!

Daire Burke
16 February 2024
Comment from uk.trustpilot.com
Do not download this app shay given has lost a lot of respect once an Irish legend to now scamming everyone. The app is a joke, impossible to receive help. Robbed a tenner from me and their help icon is a joke.

Ian Bowen
15 February 2024
Comment from uk.trustpilot.com
After depositing and wagering £10 I was able to use one of the free bets but ever since both the web site and app continually crash with internal errors. Consequently I cant access any other free bets and the balance is incorrect and betting history empty. I cant decide if this is a deliberate ploy or the software is corrupt.

James Bias
15 February 2024
Comment from uk.trustpilot.com
Website/app constantly crashes, 5 bets tried to place, all 5 won so would have been good profit for me. Major issues with placing bets. Should be compensated with a bonus.

Robert Reeves
15 February 2024
Comment from uk.trustpilot.com
The site is terrible, there are daily issues which make it unusable. Shay Given must be really embarrassed.

Jamie
15 February 2024
Comment from uk.trustpilot.com
Any one reading this please please please do not join !!! Can’t place a bet can’t withdraw the original £10 !! Complete scam … no customer service and a baffling wallet/sports book/copybet account system ???? QPR should intervene lol !!!

Unknown Iphone
15 February 2024
Comment from uk.trustpilot.com
sites been down for about 19 hours now no word from them on their socials can’t cash out bets or use my bonuses which have a timer please stay away from this company and use another

Mazza B
15 February 2024
Comment from uk.trustpilot.com
Opened an account and got £50 of free bets. I've done everything properly; I was verified, and the one bet I placed I didn't even win, but I've now been locked out, and there's no way via website or app to get back in. So I've lost the other free bets. Totally Useless. And worst of all, you can't contact them. They can't be making any money.

Dan l
15 February 2024
Comment from uk.trustpilot.com
Deposited my 10 pound to receive 40 in free bets, nothing on the app would load, seemed abit dodgy tried to withdraw my money and it won’t let me, says it sent a confirmation code to activate my account even though it allowed me to Deposit. Surprise surprise no email came through.

Jim Bailey
13 February 2024
Comment from uk.trustpilot.com
Couldn't verify account. Pathetic company likely to be closed soon with ratings I'm seeing.

Aji
11 February 2024
Comment from uk.trustpilot.com
I deposited 600 pounds on Friday and won over 400 and my balance was slightly over 1000 and I was ready to bet on Saturday on Newbury race .I had 2 wins and my account wasn’t working all of a sudden.I tried looking for a direct number but no luck .Then sent message on live chat which wasn’t live it was talking to a robot.During this time I missed on 5 races and all of them won some great price and some bad price , never the less it was a win .I was so frustrated and disappointed.Then I got mail asking for bank card picture verification.What a time they chose to do this during racing time it’s very convenient.Don’t use this site they are only happy when you loose but when you win they are on to you .Avoid

Craig Wilby
10 February 2024
Comment from uk.trustpilot.com
This is the worst platform ive ever ever played on. Constantly logging you out. The App is no better. Seriously call it day CopyBet Shocking

Brian Connor
10 February 2024
Comment from uk.trustpilot.com
It's a complete waste of time, you can't get a bet on, then you can't get your money back.

Jordan
09 February 2024
Comment from uk.trustpilot.com
Deposited and played my £10 for the £50 bonuses! Won with my £10 bet and my winnings were in my account within 5 minutes! Don’t really understand the reviews really impressed!

Jimmy h
09 February 2024
Comment from uk.trustpilot.com
I expect to see bad reviews for betting companies but personally i had a great 1st experience. Better than most mainstream betting companies. Verified in 10 mins and got 2 free bets for this without deposit. I put 10 bet on horse and won 75. I withdrew 70 and it was literally in my bank in 5 mins. Up 60 and 7 free bets to go through.

Swanny
09 February 2024
Comment from uk.trustpilot.com
Please, Please don't use these cowboys I first try to deposit and that goes all well seems like they love taking deposits, anyways deposited £10 for free bets, put free bets on and ma.de £80. Try withdraw it and all i have is BALLACE CORRECTION - £80.I messaged them, well had to email took ages for them to respond. Anyways they said I broke T & C'S like how, it's just because they are a scam, and dont want to pay out, don't know how they are sponsoring a football team anyhow.They seriously need looking into, I might even take them to court because everyone is getting scammed. But my account gets locked and try withdraw the deposit amount. I ask them can I add new card and they withdraw to my bank card that doesn't even exist and they said go call your bank about it. Like who do you think you are. Something Is coming for you guys, trust me.

Mark
06 February 2024
Comment from uk.trustpilot.com
So now I am seeing all the reviews I am on the same boat.. this company are good to take the deposits quick enough. But when comes to withdraw disaster. Verify in the app click here it says. Click it sends ya back out of the app. Link in email ok try that sends me to the web address where U can only use a google or apple account. Mine was setup with a normal email address none of the 2. So now still no money out that I'm owed. Still can't use the app as it temporarily locked. It's an absolute joke shop this copybetNever seen worse

Malachy Liddy
05 February 2024
Comment from uk.trustpilot.com
Opened account yesterday won a few pounds did a withdrawal money was in my account this morning plus £50 free bets yea ha can’t understand all negative reviews

GF
05 February 2024
Comment from uk.trustpilot.com
Absolutely awful site, been waiting on a withdrawal of nearly £500 for over 2 months now. They try to grind you down by only replying with 1 email a day. Everything was fine until I tried to make a withdrawal, I had already made a previous withdrawal of £50 but when I tried to withdraw £450 my account was frozen. Absolute cowboys

Peter Kevo
04 February 2024
Comment from uk.trustpilot.com
Crap bot customer services and did not get free 50pd bets.

Steve
04 February 2024
Comment from uk.trustpilot.com
If the owners invests a lot of money to open a betting site, why not spend a little more to operate it properly. As it stands this site is atrocious, seemingly devised by accountants for accountants not punters. The user interface is terrible, not obvious which account and which wallet is in use. The odds given across all sports but particularly in horse racing are way below other bookies, best odds guarantee only on some races, race betting closes way before the race starts (bot controlled) , UK race cards often don’t even have prices just SP, the App doesn’t work, can’t even deposit money through it, just says transaction complete and can’t progress, difficult to find history data, withdrawals are difficult - see other posts.If changes aren’t made, CopyBet won’t be here in a few months. The people currently running it aren't up to the job. Remember Betbull, at least that had a good user interface. As a punter, there are no good reasons to bet here. What a waste.

Mr Usman Ali
04 February 2024
Comment from uk.trustpilot.com
Worst site ever , holding my money been over a week .sof which I provide my bank statement and invoices, not resolved my issue, still waiting for my withdrawal,

Sarfaraz Laheri
03 February 2024
Comment from uk.trustpilot.com
There are so many well know sites, please my advice is not to open this to gamble your money as your money will he stuck and very small amount of customer service.. I have won 2 bets and lost the 3rd one and I should have money left in my account of 370, now its showing -400, been trying to resolve the issue since 24 hours but just getting one email after 7 hours and still issue has not been sorted. This is so dead website

Danny
03 February 2024
Comment from uk.trustpilot.com
Withdrawal cancelled for no reason. Unable to make withdrawal onto card

Jill Ruszczak
01 February 2024
Comment from uk.trustpilot.com
As soon as you sign up you are unable to deposit/place a bet or basically navigate anything on the site until you verify using your ID (Driving Licence) and then a selfie. I did that, passed the verification and used the site for several days betting on the horse racing. Upon making my first withdrawal it asked me to verify my card which i was unable to do as i had lost my bank card that i deposited with and had requested to withdraw to my other bank card. They asked for bank statements showing the deposit’s to Copybet which i emailed over. I sent selfie after selfie holding and showing my card clearly that i would simply like the money withdrawing to. I get hardly any reply on email and if you do asking what is happening? They just say they appreciate your patience your case is being worked on and that they are at your disposal. I genuinely don’t think that a real person responds to your email and it takes at least a day to get that response i said above. It has been over a week now since i requested my withdrawal and nothing has materialised.. i would seriously not even think about using this site it is just shocking. There is no Live chat, no telephone number, the site logs you out of the app every single time you go off the app so even if you go off it for 1 second you then have to put your pin in over and over again to log back in. I am reporting them to the Gambling commission and will be taking legal action if my withdrawal isn’t met because this is literally theft. They want everything about your identity and you don’t even get your hard earner winnings off them when attempting a withdrawal! Honestly way way way clear of this site!

JJ
01 February 2024
Comment from uk.trustpilot.com
Aside from the issue I’m facing - which is that I had deposited 4 hours ago using ApplePay and the amount is stuck in the Wallet and I’m unable to transfer it to the Sportsbook nor even Withdraw it back to my bank account - the lack of Customer Services is just so so so frustrating I am regretting having registered with Copybet after only a few hours of setting up my account. There is no phone number to speak with someone, no Live Chat feature, only a chatbot that doesn’t go anywhere near answering my simple query). You can submit a case/issue complaint but this far no response to mine.
Callum Oldfield
01 March 2024
Comment from uk.trustpilot.com
Customer service non existent, noway to contact, emailed, live chat, deaf ears… Joined copybet solely because they’re in partnership with QPR. Don’t be fooledSo I used the site, basically, first withdrawal came in fine, £40, I withdrew £30.69 last night I received my withdrawal has been successful, normally pretty instant, anyhow, tried contacting them, nothing? Is there anyone even employed. Just checked my bank statement, and I’m also missing £10 withdrawal £20 withdrawal and £25.78 withdrawal. Over the past 2 weeks, absolute disgusting. So not only is there website half the time is offline, they don’t pay out. Guess what, they’re quick to to take money though. It’s laughable. I’m going to the gambling commission regarding these cowboys. AVOID
Customer service non existent, noway to contact, emailed, live chat, deaf ears… Joined copybet solely because they’re in partnership with QPR. Don’t be fooledSo I used the site, basically, first withdrawal came in fine, £40, I withdrew £30.69 last night I received my withdrawal has been successful, normally pretty instant, anyhow, tried contacting them, nothing? Is there anyone even employed. Just checked my bank statement, and I’m also missing £10 withdrawal £20 withdrawal and £25.78 withdrawal. Over the past 2 weeks, absolute disgusting. So not only is there website half the time is offline, they don’t pay out. Guess what, they’re quick to to take money though. It’s laughable. I’m going to the gambling commission regarding these cowboys. AVOID