Coral Review

This afternoon, I went on Coral, deposited £40 with no problem. I played my games and ended up getting up to £149, so I went to withdraw, and my account got flagged, where I needed to upload my passport, birth certificate, and electricity bill. I did all this through the live chat. The live chat agent said,”Can you also please confirm your registered email address? This is to make sure that you’ll receive an update from us.”So, I gave the agent my email address; this was at around 5pm. All was good until 8pm when I got an email:”Login attempt with incorrect passwordHi Brendan,Our system has detected a login attempt on your account with an incorrect password at 20:13 on the 06-12-2024. If you did not initiate this login attempt, then please change your password.”I believe the agent tried to log into my account after tricking me into giving up my email address. I went back to the live chat, where they didn’t care or offer any help._________________________MY ACCOUNT HAS SINCE BEEN CLOSED! THEY SIMPLY CLOSED MY ACCOUNT INSTEAD OF TRYING TO HELP ME

Reply

BRated 1 out of 5 starsWhere do I start…after signing up to…Where do I start…after signing up to coral 3 days ago I’ve had 4 games that I’ve played spent over 1000 pounds had 2 bonus. I thought that wasn’t polite I raised a complaint I didn’t go no help what’s so ever .anyway I left it and played the next day to my surprise I won 200 not an ample winnings to say id put a grand in but it was something so I withdrew last night….I’ve still not received this money and I’m still ongoing chats to try and solve its the second day of trying to solve that they’ve closed my account down now…. I have to advise any one who thinks of signing up to this site they are thief’s and will leave your bank balance dry the games are rigged and the home site is riggedDate of experience: December 06, 2024Edit

Reply

Absolutely shocking. Deposited over £400 eventually got a bonus after £250 and won £14 what a bloody joke of a company.How can you have fun when all you getting is robbed!!!!!!!Stay away save your money plenty other better sites that actually pay you out!!!

Reply

I wish coral could answer why the slots are so bad?! Instead we get Copy and paste which just looks like lawyer advice. When it looks like they’re about to win they glitch out and stop working and when they reload the slot game just spins the money straight down to zero. They all seem rigged like the RTP is on steal mode. no matter what slot you play or what stake. When you eventually manage to hit a bonus they are low wins. I think they know exactly what they’re doing to maximise their profits and will probably just shrug their shoulders and say it’s gambling.they would probably have more users if they were a bit fairer and payed out more often as people would share they’re good fortune with others prompting more people to open an account. Instead they would rather drain the existing loyal customers they already have down to zero every time resulting in bad reviews and negative feedback putting others off because all I see is bad reviews and the odd bot or employee. Iv been hooked since lockdown, been a loyal customer for years lost thousands with no rewards for loyalty also the competitions seem pointless to play unless your broke as the coral coins give you very little back. I really wish I had something good to say about my experiences but unfortunately it’s been bad. Unless something miraculously changes I would advise anyone thinking about using coral to gamble not to even bother as it’s not fun and a total waste of time and money.

Reply

Worst gambling website i have ever tried, Honestly everyone if you want to be happy in betting avoid this website

Reply

Not a good company to play and have fun just taken money bonuses empty nothing at all stay away from coral…can’t be empty only couple pound wins cheating company winning 0 procent…

Reply

Hi I dropped £800 I play every week and never win it’s all a scam

Reply

Worst site I’ve ever played yeh I’ve had little wins but you need to spend 100s won anything at all back dead spin after dead spin save your money people no wonder it only aid 1 star reviews

Reply

Opened an account with them around a week or two ago. I got an email saying my account was verified, great. I’ve managed to deposit serval times and also made a few withdrawals. Then yesterday a won a substantial amount. I withdrew £100 then another £100. Got lucky again and had a total of £710 pending withdrawals. All of a sudden I get told I need to supply my ID and proof of address. Strange as my account was verified and they have had no trouble taking my funds. Not a problem though I supplied this. Then they came back and said i needed to supply it again but also with proof of payment and me hold my ID next to my face. Again not a problem I did just that. Then they came back and said the photo of me holding my ID wasn’t sufficient and now they want a copy of my card front and back as well as everything else. I explained I used Apple Pay for the deposits and I don’t have my physical card to hand. It’s 2024 most people use a way to pay from there phone and my card I can’t remember the last time I even saw it. Plus I was told proof of deposits was sufficient. Obviously this is not the case. Never once had a issue with ladbrokes who is a sister company. Genuinely feels like am going round in circles and every time I’ve uploaded evidence they then want more. Seems like a con to me, will take your money but then won’t pay out. Let’s not forget they only wanted my ID and proof of address and so far they have had my driving license, my passport, my council tax bill, my payslip, my Apple Pay receipts and also me holding my ID and it’s still not enough. I really would avoid, there is other companies out there where you don’t have to jump through hoops just to get your funds.

Reply

not bad for sports betting but stay away from the slots, nearly 2000 spins and not one show of bonus play, maybe i am just unlucky but not that unlucky, seems very low percentage of the scatters showing.

Reply

Last week i won £11 on Racing Super Series. Yesterday my account was stopped due to recent activity, i spent about £9. Moral being, dont enter competitions because if you do they block you from using your account . It,s like being mugged.

Reply

I got penalised for not spending enough money with them. They took away my reward grabber and any free promotions I had. Absolute joke .

Reply

Since October 23, I have been living a nightmare with this company.This company is a disaster ! I bet the amount of 2k in the Coral shop on a selection of 4 matches. 2 from tennis and 2 from football. Fortunately, I won and Coral has to pay me a sum of 22,000 pounds. Because the amount was much too high, I divided the ticket into 20 tickets in order not to have problems with picking up the prize when I go to the shop, as happened a week before when I won the amount of 10,000 and was refused for 3 continuous days of countless shops on the reason that they don’t have money inside the shop to pay me. In order not to have this unpleasantness again, I printed 20 identical tickets, each with the same selection of matches and the same winnings of 1090 pounds. When I went to use my winnings, the first shop told me that they could only pay me 2 tickets, the second shop the same scenario and when I got to the 3rd shop they paid me only one ticket, and the remaining 15 they blocked me without explaining why. I was asked to call customer service, and they told me that they had to investigate.I was made to wait for 3 days, and after I called again they told me that I have to upload a document on their platform to see who I am. I uploaded the driver’s license and then I was asked to upload the bank statement for the last 3 months and the payslips, which I found inappropriate as I am not an online player. Finally, I uploaded the rest of the requested documents. After I uploaded the rest of the documents, they asked me to show them proof of where I got the 2k I bet with and to send them proof. I also had to send them proof of where I got the amount of 2k. After I sent that proof, now they asked me to send P60 too! Every time I call customer service, they always ask me for something else, even though every time they tell me that it’s the last thing I have to send in order to unlock my tickets. As the situation became extremely frustrating, I turned to Citizen Advices, who informed me that everything they asked me was completely wrong because is against the GDPR and that I should not have sent them those documents, considering that I am not a player with an online account, and my bet was placed with cash inside the shop. However, the company refuses to pay me the rest of the amount and even to this day they have not given me a reason why they blocked my earnings, including after all the documentation sent. Another thing to mention is that before placing the bet, the employee at the counter told me that I have to wait for confirmation from the head office to see if I am eligible to bet that amount of money. After the employee spent about 5 minutes on the phone, I received confirmation that there is no problem and that I can bet the amount of 2k. The customer service staff who lied to me every time and sometimes treated me with disdain also received a minimum rating. Fortunately, absolutely all the conversations with them were recorded and will be essential evidence in the process that will follow. This made me go to seek justice in the court. I have submitted all the official complaints at the moment, and the rest will end up in court where I will request compensation that will change their vision in the future with the clients’ earnings because even to this day I have not received my winnings.For your mental comfort, stay away from this company. It is simply a scam.

Reply

Despite contacting coral on at least 6 occasions through live chat I still have not had my issue resolved and quite honestly feel they are not interested

Reply

THERE IS NOTHING RANDOM ABOUT THIS SITE EVERY SESSION IS THE SAME X1 OCCASIONAL WINS AND HUGE LOSSES. DONT LISTEN TO THE CONSTANT BS ABOUT RNGs THERE HERE TO ONLY STEAL NOW AND FUNDS DEPOSITED WILL LAST SECONDS. LADCROOKS/CORAL EXACTLY THE SAME

Reply

I never win here .I’m going into their store soon and head office . Scamming little ****s. Think you can take from the poor without retribution . You thought wrong.I’m coming for you.

Reply

Do not use the free spins they take money off you even if it says its free spins and there is no cash value avoid. After customer services agreeing that was the case and money had left the account although it was in free spins mode and a screen shot provided to show there was in free spins mode ‘there is nobody else experiencing that problem’

Reply

Coral should take their RTP and put it up their A$$, 230£ down a slot and bonus paid 2.4£ , typical scammers don’t waste your time or money, especially on rigged online casino, just when I was about to win big, their house bot joins the table and steals my Trips which would of paid me over 400£, perfect timing because they games are rigged and they know the next cards in the deck

Reply

Limited me very quickly without any notification. I’m suspecting they are sharing some confidential information as I got limited as domino on other bookies even though I was betting on main football leagues. Only positive there were No problem with money withdraw.

Reply

GOLDEN GRABBER 10 crappy coral coins instead of 5 honestly is there anyway this joke of a place can scam there customers anymore?

Reply

I will never use your shitty service glorified scammer, stop targeting me with your adverts. Showing me the ads over and over makes me hate you and your products and I shouldn’t be forced to to buy premium to stop advert harassment.

Reply

Bet 10 pound and get 50 pound free,but wot it don’t tell you is,you got to win over £2000 with your free £50,before you can take any money out,anything you win over £2000,minus the £2000,you can take out,which I would call,is rich fraud,by sumone who has done there maths,meaning, you ain’t gona win jack. Trust me

Reply

Don’t use this site unless you don’t like money and are happy to give it away this site is not fun not fair and I don’t want to pay coral staff christmas bonuses Nothing fun about being robbed u bastards

Reply

worse site I have used . been here 9mths and never enought to depo … I do not recommend

Reply

Don’t not waste your time people absolutely a scam site take take take it’s never satisfied always wanting more glitchy games always booted you rarely get to see your games in play it should be closed down stay away people you’ve been warned the worst site out there

Reply

Corals slots are rigged even on tournaments give us a break scumbags 😂

Reply

AVOID This website,Worst slots i have ever seen in my entire life,Plus the football odds are lowers than any other website,Since i changed to bet 365 iv started winning,You are a bunch of thieves Coral

Reply

Really bad people get coral coins out the blue they tell me to deposit to even get a win on free games thought it would be fair to everyone but nope you have to deposit to stand a chance logs out off bingo when 1 tg just rob you and still tell me too deposit even to play frees emails and everything screenshot useless don’t use even with rewards grabber I’m getting five DONT USE THERES BETTER!!! I know they hate caps who cares at this point

Reply

5 gold coins everyday for the past 3 months on the rewards grabber hardly random or rewarding is it coral it’s amazing how you can think customers think you are fair or rewarding for their custom the truth is you are running a money pit you take everyone’s money and offer nothing in return your slots tournaments are beyond rigged I’ve never made the leader board in all the time it’s been running so clearly it is set up to give the people who spend the most the prizes so it’s not random at all seriously people try else where because coral are nothing more than a bunch of scamming scumbags the slots are an absolute joke it’s the same story over and over again dead spins constantly and they pay little to nothing there is no value for money here and there is definitely no fun or entertainment to be had they are the lowest of the low and agin I urge everyone to go elsewhere as these parasites don’t reward you for your custom

Reply

I had signed up for their deposit £10, get 4 x £10 free bets.I sign up, place the bet and then place my further 4 x £10 free bets. One was a 15/1 and it comes in, £150 in my account.I go to withdraw and it asked for a photo of my ID, then I get an email first thing the next day saying I apparently own a self-excluded ladbrokes account, so they decided to close my account.I thought this was a bit odd as I wasn’t aware I own a ladbrokes betting account, let alone one that is self-excluded.I was on the livechat and two things struck me as odd:1) It was registered with a @domain that I have never had an email address with2) Registered with a bank account I have never had an account with.I then replied to the email telling me i’m banned, casing my point as to why I believe it’s not my account. Still don’t have a response after 3 full days.I then tried to withdraw the money and it had to be escalated to a payment team and they came back and said I can have my £10 back, but won’t see the winnings.I have made clear that this account is not mine. The only thing connecting me to this account is my name and DOB. Disgusted at their unwillingness to look into this further. If I was a skeptic, I’d say that they absolutely do not want to pay out any winnings from free bets.Customer service is absolutely horrific. Wish I’d have come on here and read about Coral group before handing over any money.In the process of trying to escalate this with operations, but really don’t feel as though it will come to much at all.

Reply

Worse than wh now dead spin after dead spin .oh p off coral set yourself some robbing people limits robbing bastards

Reply

I deposited £79 on my account and got it upto £6000 and obviously requested a withdrawal. A few hours went by and i had an email to say my account had been suspended and they wanted documentation off me, so I sent my passport, PROOF OF ADDRESS AND a bank statement which clearly shows the transaction and the last 4 digits of the card number.- they said this failed security and closed my account and they reckon they have seized my £6000 balance.I have made a formal complaint and it takes 28, yes 28 days to investigate.How can a gambling company accept bets but refuse to pay out when they loose ?If they don’t pay me my winnings I’m taking them to court, via IBAS.anyone else had a similar issue? Contact me on Andrewbrown13568 at outlook.com

Reply

Casino bonus are very poor , returns are very low on higher stakes . Avoid

Reply

So I signed up with Coral online the other day with £10 to receive the £50 bonus money. This had to be wagered 40 times so £2000 on a limited amount of slots and table games to play on. Imagine my surprise when I actually beat the wagering this morning and still had £400 that I could instantly withdraw. It was a real blast attempting the wagering and I saw plenty of bonuses with many paying over £50. As far as the sight goes there is all the usual providers and a wider selection of games than I was expecting. Yes I have won £390 on scraps but this is the first time in many attempts that I have beaten the wagering. An early Xmas present from Coral that is greatly appreciated. No problems with any games other than a couple not loading. I have cashed £300 of my win and just received the money. A definite win in a world full of so many disappointing losses.

Reply

Scam company! They charged 56€ and I don’t even know what they actually do or what I paid for. They stole my creditcard informations !

Reply

Been on 5charms put 10pound on and I had 1go and it took 9p0unds off my account see if u can sort it out

Reply

I recently needed to speak to Coral’s Live Chat. The agent was very friendly and helpful and said he was glad to help ‘a good customer like me’ (very nice). About 2 weeks later I have been banned from most promotions and stakes are being restricted for no good reason! Is that how Coral treat their good customers? If so, avoid!

Reply

i made 3 bets cashed one out to change it one was a free bet and 2 were paid bets my firs bet on the tyson fight was cashed out but not by me and the free bet vanished my acount show 2 deposits if i did cashe out the bet (that i say i didnt do) where did the money go. The fraud department say theres nothing fraudulent on my account but clearly something is wrong i have 2 factory authentication in place but bow my account is blocked and i cant accsess the transaction screen which clearly shows i never cashed out or was refunded the money into my gaming account as was claimed by the 3 people in customer services i spoke to. so some how it says i cashed out when i didnt and the free bet dissapeared. now i have no accsess to the account unless i admit fault for something i have no idea what happned. there is still one bet on my account due on the 16th of november all this trouble for a £20 at 9/4 on tyson to win and the free bet at 9/4 on tyson to winnot to mention i recived an email later saying id closed the account which i didnt do. dose 2 factor even work with coral.i have no idea whats going on and coral arnt saying anything

Reply

Apps about 500 years old with glitches. I was changing the bet to 20p it glitched me out and span a 5iver. When that’s what I deposited as I only play small. So it span the fiver and just took it. Wtf. This casino is clearly out to rob us why they can’t afford to update there stuff. Joke casino.

Reply

You get more returns from a tax office than this joke of a casino Lots of questions, lots of losses from lots of people. Wonder if this is corals perspective, It does make you wonder if the people that complain are just sore losers. They know how much you play and study your gambling behaviour so just not pay out the ones that are addicted as they will just lose it anyway. They also put up be gamble aware all over the website do you think that makes there conscious feel any better? Does this make them less responsible after draining hardworking people’s bank accounts? Are the slots just really a scam that flaunt big wins in your face and tease the bonus?. Message to coral/Ladbroke Entain. employees and shareholders. If you think your doing nothing wrong then that’s fine. but there will be karma if It does turn out that you are.Ignorance is not an excuse.

Reply

Absolutely disgusting casino!!!!!!!! Deposit hundreds or throw money to the bin it’s the same !!!Avoid..Criminal company…Shame on you Coral…Never deposit again..£1.50 bet on slots bonus game win £9.00..Criminal…People don’t play on this site if you don’t wanna lost your money..

Reply

Nothing remotely good about this place anymore poor odds zero free spins just crappy coral coins totally rigged games taking funds and paying penny’s at best DELETE this rubbish and join bet365 or Betfred odds are far superior better promotions and games that actually payout when you play

Reply

What a joke!!!! How rigged are the slots! Spent a considerable amount in the past few days, no free spins no nothing 😂 games lagging!!! Coral used to be a fair, decent and enjoyable site! I get at the end of the day it’s gambling and no one likes to lose! However coral your take take take!! Plenty of other fair sites out there, so don’t waste your money! Don’t bother replying coral, that your games aren’t rigged and all that crap it’s clear from the other reviews your scammers!

Reply

Hit rapid fire jackpot on Majestic fury and it doesn’t load. Hit the same thing on Ladbroke site and the same thing. Seems they don’t want to pay out

Reply

I had a problem with the odds I had taken on a horse in a Corals betting shop. On the illuminated odds screen it was even money. I asked for the odds .I looked at my betting slip and the odds written on were five to four on. This was a mistake as five minutes later the odds on the illuminated screen were still even money. Given the circumstances the manager agreed to void my bet. His exact words were,”I have voided that bet”. Next day when I went to collect my money the bet had not been voided and the manager denied having agreed to do so. He made me out to be some kind of cheap con-man. I complained to Coral customer services. They didn’t respond to my email.

Reply

I have been a customer for years,and accrued a large number of coins on there spins,the trouble is the spin freezes and takes coins,it said I had £3.71 it froze then was gone,I emailed customer services I don’t know where there based but there not very good,advised me I could close account if I’m not satisfied,but why should I with still 12705 coins,I’m afraid to use them as I think they’ll just get eaten up,it’s not very good service,they obviously don’t believe me but I know what happened,suggest they get in touch with there customer services I have the names of the unhelpful staff,all in all very poor

Reply

Just played it again like a mug same thing again 2 bonus signs every spin again been told they have turned the bonus features off they wil show but you will never get them utter scamming t….ts f………..g scum

Reply

I put 1 pound on ten games today using the 2 up and win for each in an accumulator. It was 1000 to 1. Coral suspended the cash out for the entirety of the bet not allowing me to cash out. All the games kicked off at 3 o’clock today and the first 2 up win was Bournemouth winning against Man City. The cash out would have been amazing as all the games were winning until Leicester got a last minute equaliser against Ipswich denying them there first win. The chat to us did not work during the games when I tried to ask why cash out was permanently off. Obviously I am gutted as was seconds away from winning 1000 pounds but Coral switched off my cash out. No doubt about it. *Added after Coral Reply:I managed to speak to a Customer Service member once the bet was settled. They were fantastic at offering the terms and conditions of cash out for me to read. Cash out is part of the bet service, fact. Coral have a rule in small print which covers there lack of care. We play games at Coral but they are the ones playing games. I’m ranting now, no I’m not going on twitter or Facebook to discuss further. I’m not 12.

Reply

Absolutely disgusting fixed games over £200 on various games and absolutely no returns, completely fixed, the contemptible egotistical misanthropist that are part of this robbing company will respond with ‘if you not enjoying stop’ those is no enjoyment when these clowns just take take take and you receive absolutely nothing in return, pls don’t waste your monies on these corrupt people and their games, for a friend

Reply

So, im just want say it’s really good casino, I don’t win huge amount but I’m win. Great customer service, very quick paid win money to bank account. So I don’t understand why Coral had alot bad reviews, any way good luck for everyone who played Sometimes. xxx

Reply