Coral PLAYER REVIEWS(2302)
Craig Pardy
11 March 2020
Comment from uk.trustpilot.com
Absolute Pile of pi#* stay away, most unhelpful live chat/ email services considering the amount of times I’ve had to contact them because something was wrong 0stars, really just stay away. And the worst thing is nobody there will ever check these forums
Absolute Pile of pi#* stay away, most unhelpful live chat/ email services considering the amount of times I’ve had to contact them because something was wrong 0stars, really just stay away. And the worst thing is nobody there will ever check these forums
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Harvey White
09 March 2020
Comment from uk.trustpilot.com
Roulette there's is under investigation I accused them of cheating recorded every spin it's going to gaming commission to the police fraud investigations team o can assure you I will keep you updated. Believe me corals could be heading for some very serious trouble
Roulette there's is under investigation I accused them of cheating recorded every spin it's going to gaming commission to the police fraud investigations team o can assure you I will keep you updated. Believe me corals could be heading for some very serious trouble
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Conrad Francis
09 March 2020
Comment from uk.trustpilot.com
The casino and customer services are crap don't waste your money on there site it's the worst one out there
The casino and customer services are crap don't waste your money on there site it's the worst one out there
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errorman.org
09 March 2020
Comment from uk.trustpilot.com
They everytime legally stolen your 💰 They monitoring you because have top technology and clever developers
They everytime legally stolen your 💰
They monitoring you because have top technology and clever developers
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Mr Dean Paremain
09 March 2020
Comment from uk.trustpilot.com
I joined on Friday to be told I need to provide proof of who I am. I sent the proof in and 3 days later still have not been credited with my money or corals account after numerous emails and phone calls I'm still waiting. What I thought was a weekend of betting has now gone by and not a apology for the way I have been treated.
I joined on Friday to be told I need to provide proof of who I am. I sent the proof in and 3 days later still have not been credited with my money or corals account after numerous emails and phone calls I'm still waiting. What I thought was a weekend of betting has now gone by and not a apology for the way I have been treated.
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David Matthews
07 March 2020
Comment from uk.trustpilot.com
1 word awful , i tried to log in they dont know me i had to change my password so i changed it with the same one i logged in., then log out , log back.in they they dont know me , change my password to the same one and im back in , log out and they dont dont know me , im still.wauting for the money back i put in my account , my advice william hills is exellent keep away from coral
1 word awful , i tried to log in they dont know me i had to change my password so i changed it with the same one i logged in., then log out , log back.in they they dont know me , change my password to the same one and im back in , log out and they dont dont know me , im still.wauting for the money back i put in my account , my advice william hills is exellent keep away from coral
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Anonymous
06 March 2020
Comment from uk.trustpilot.com
666 devil everytime stolen your money and not giving back 1% because is hell company not recommend these satanists
666 devil everytime stolen your money and not giving back 1% because is hell company not recommend these satanists
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dantosys
05 March 2020
Comment from uk.trustpilot.com
I have now been waiting over 24 hours for Coral to payout on an online bet. They freely acknowledge the bet won and have given no reason why they are not paying out other than it is being "reviewed". Awful treatment. Awful service. Do not see how they can hold on to winnings. Would advise using a different site as awful customer treatment. They freely take money on losing bets without issue.....
I have now been waiting over 24 hours for Coral to payout on an online bet. They freely acknowledge the bet won and have given no reason why they are not paying out other than it is being "reviewed".
Awful treatment.
Awful service.
Do not see how they can hold on to winnings. Would advise using a different site as awful customer treatment. They freely take money on losing bets without issue…..
Reply
Gaby
01 March 2020
Comment from uk.trustpilot.com
I am not a person that plays bets or games very often but there promotions are always popping up and I decided to give it ago. System is not brilliant , however was bearable. I played a few games , lost a few times , won a few times. What I would expect generally. That was until I had the most laughable experience from there customer service department and quite frankly I am unsure how much they pay there staff but you can defiantly tell they don’t think that training there staff is necessary. This very apparent from the way the issue was handled and not resolved. I was playing roulette and lost , fine not a problem as am doing for fun more then anything but thought I will try a few more times. Put my beta down on the board , pressed the button that spins the wheel , it started spinning and then continued to spin which I thaught was strange all I could here was the noise of the ball going around the wheel and the a sign came up stating ‘ gaming error - error code - please contact out gaming department immediately. Called them ‘immediately’ and while I was waiting on the phone the error message went and it went back onto the home page. On doing this I realised that it had deducted the money I had placed on roulette but never was provided with the results due to an issue on there end. I went back into the game and low and behold the one of the numbers I had placed a bet on when the system reported an error was the last winning number on the board I am a fair person and knew that realistically even though it was an error with there sight there was no way they would reimburse me what I should of won but atleast reimburse me the money I put down on the bet and didn’t get to finish due to the error. Nope , the woman on the phone sounded like she had no idea what she was doing and was extremely bad at her job. I explained the situation to her and told her I didn’t care that actually the number I had placed my bet on had come in but due to an error on there end the game didn’t fully complete and show the results until I had gone back on it after chucking me out. But what I did want was the money I had placed Down on the number as it was a voided bet. Bearing In mind it’s not the amount, it is the principal but I will tell you the amount £3. £3!!!!! The lady tried to insinuate that maybe it was the phone I was using , when this failed she then said okay well the £3 has already gone back into you credit. (It had not) when I ran through some basic maths with her she was like ‘oh well we can do some basic troubleshooting and then that will fix the issue’ Bearing in mind that to provide me with the ‘basic troubleshooting ‘ the customer service woman the had to put me on hold to find out what to do. She came back on the phone and told me to log out and in and shut down my browser and restart. Great , done , no £3 credited back though. I advised that this troubleshooting has not reimburse me and the woman was like umm okay well we just need to wait 24 hours m!! As if she just thought oh no we may have to pay out £3 , lie , say anything to avoid this . At this point I was in hysterics , I thanked the lady and put the phone down. But on a serious note , although just £3 , this company is in charge of a massive amount of money and winnings and when you join the website you are putting your trust into them as a well established company. This is not warranted trust and after the shocking revelation that they would rather keep hold of £3 then to resolve an issue that was generated from there end begs the question , what else will they do and why is a company of this size so desperate to hold onto every penny. Extremely concerning and I myself will now be removing my card details and shutting the account down. I urge everyone else to do the same.
I am not a person that plays bets or games very often but there promotions are always popping up and I decided to give it ago.
System is not brilliant , however was bearable. I played a few games , lost a few times , won a few times. What I would expect generally. That was until I had the most laughable experience from there customer service department and quite frankly I am unsure how much they pay there staff but you can defiantly tell they don’t think that training there staff is necessary.
This very apparent from the way the issue was handled and not resolved.
I was playing roulette and lost , fine not a problem as am doing for fun more then anything but thought I will try a few more times. Put my beta down on the board , pressed the button that spins the wheel , it started spinning and then continued to spin which I thaught was strange all I could here was the noise of the ball going around the wheel and the a sign came up stating ‘ gaming error – error code – please contact out gaming department immediately.
Called them ‘immediately’ and while I was waiting on the phone the error message went and it went back onto the home page. On doing this I realised that it had deducted the money I had placed on roulette but never was provided with the results due to an issue on there end.
I went back into the game and low and behold the one of the numbers I had placed a bet on when the system reported an error was the last winning number on the board
I am a fair person and knew that realistically even though it was an error with there sight there was no way they would reimburse me what I should of won but atleast reimburse me the money I put down on the bet and didn’t get to finish due to the error.
Nope , the woman on the phone sounded like she had no idea what she was doing and was extremely bad at her job.
I explained the situation to her and told her I didn’t care that actually the number I had placed my bet on had come in but due to an error on there end the game didn’t fully complete and show the results until I had gone back on it after chucking me out.
But what I did want was the money I had placed Down on the number as it was a voided bet. Bearing In mind it’s not the amount, it is the principal but I will tell you the amount £3. £3!!!!! The lady tried to insinuate that maybe it was the phone I was using , when this failed she then said okay well the £3 has already gone back into you credit. (It had not) when I ran through some basic maths with her she was like ‘oh well we can do some basic troubleshooting and then that will fix the issue’
Bearing in mind that to provide me with the ‘basic troubleshooting ‘ the customer service woman the had to put me on hold to find out what to do. She came back on the phone and told me to log out and in and shut down my browser and restart.
Great , done , no £3 credited back though. I advised that this troubleshooting has not reimburse me and the woman was like umm okay well we just need to wait 24 hours m!! As if she just thought oh no we may have to pay out £3 , lie , say anything to avoid this .
At this point I was in hysterics , I thanked the lady and put the phone down.
But on a serious note , although just £3 , this company is in charge of a massive amount of money and winnings and when you join the website you are putting your trust into them as a well established company. This is not warranted trust and after the shocking revelation that they would rather keep hold of £3 then to resolve an issue that was generated from there end begs the question , what else will they do and why is a company of this size so desperate to hold onto every penny.
Extremely concerning and I myself will now be removing my card details and shutting the account down.
I urge everyone else to do the same.
Reply
Christina Brown
28 February 2020
Comment from uk.trustpilot.com
Your new site is absolutely rubbish! Many favorites are gone, site is awful to navigate and your slots no longer pay out. I used to like Coral its now rubbish! Wont be bothering any more. Large groups like coral ladbrokes getting too greedy!! People will leave and I dont blame them.
Your new site is absolutely rubbish! Many favorites are gone, site is awful to navigate and your slots no longer pay out. I used to like Coral its now rubbish! Wont be bothering any more. Large groups like coral ladbrokes getting too greedy!! People will leave and I dont blame them.
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Paul Ramshaw
27 February 2020
Comment from uk.trustpilot.com
They dnt even deserve that they staff are arrogant and disgraceful they cashier even threatened my mum who's 73 I reported it to corals and you know what they did Barred us from corals for threatening the staff lol They are a joke avoid corals at alll costs especially ths one in tempest street silksworth manners they have no manners they a disgrace .I d give them _10 out of 10 they that bad a 20 odd lass who's a cashier threatening intimidating a 73 yr old woman is beyond belief AVOID and I'm going on every website I can till they do summit about it THEY PATHETIC
They dnt even deserve that they staff are arrogant and disgraceful they cashier even threatened my mum who's 73 I reported it to corals and you know what they did
Barred us from corals for threatening the staff lol
They are a joke avoid corals at alll costs especially ths one in tempest street silksworth manners they have no manners they a disgrace .I d give them _10 out of 10 they that bad a 20 odd lass who's a cashier threatening intimidating a 73 yr old woman is beyond belief AVOID and I'm going on every website I can till they do summit about it THEY PATHETIC
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Elizabeth Curtis
25 February 2020
Comment from uk.trustpilot.com
Very bad company didn’t get my withdrawal for 3 weeks on the slots as they have problems paying back to MasterCard told them around 30 times I asked for my withdrawal to go to PayPal so 30 long phone calls to be cut off after 25 min wait twice in one night and told different information by everyone is a joke they take your money quick enough and constantly waiting longer for withdrawal when Ladbrokes pay out very quick
Very bad company didn’t get my withdrawal for 3 weeks on the slots as they have problems paying back to MasterCard told them around 30 times I asked for my withdrawal to go to PayPal so 30 long phone calls to be cut off after 25 min wait twice in one night and told different information by everyone is a joke they take your money quick enough and constantly waiting longer for withdrawal when Ladbrokes pay out very quick
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errorman.org
25 February 2020
Comment from uk.trustpilot.com
Technology not have own brain
Technology not have own brain
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Hunsbury hog
25 February 2020
Comment from uk.trustpilot.com
1 star because there's no 0 star. Abysmal customer service AVOID!!
1 star because there's no 0 star. Abysmal customer service AVOID!!
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Lew Garnett
24 February 2020
Comment from uk.trustpilot.com
What a joke of a sight u win a bet so I’m waiting 45 mins for the money to go in so the sight goes down so I try and ring them to put a bet on 45 mins on the phone still not through what they got one person working from his bedroom need to sort there stuff out treat ya customers like this
What a joke of a sight u win a bet so I’m waiting 45 mins for the money to go in so the sight goes down so I try and ring them to put a bet on 45 mins on the phone still not through what they got one person working from his bedroom need to sort there stuff out treat ya customers like this
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Lee Smith
23 February 2020
Comment from uk.trustpilot.com
There has been one newspaper article (StokeonTrent Live) that was brought to my attention where a punter in a Stoke Shop was refused to be paid out because his bet was cashed at Dagenham, hundreds of miles away. Corals have since resolved this but another punter also brought it to my attention that they had placed a bet in Burnley and were refused payment again because of a payout in Dagenham. I have tried to contact them about the mater but they have refused to let me speak to the people who would be concerned to investigate it. My advice would have to be that, although such activity is unlikely to affect the small punter, until such time as Corals resolve these issues, the security of their data systems seems to be compromised.
There has been one newspaper article (StokeonTrent Live) that was brought to my attention where a punter in a Stoke Shop was refused to be paid out because his bet was cashed at Dagenham, hundreds of miles away.
Corals have since resolved this but another punter also brought it to my attention that they had placed a bet in Burnley and were refused payment again because of a payout in Dagenham.
I have tried to contact them about the mater but they have refused to let me speak to the people who would be concerned to investigate it.
My advice would have to be that, although such activity is unlikely to affect the small punter, until such time as Corals resolve these issues, the security of their data systems seems to be compromised.
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Geraint Oliver
23 February 2020
Comment from uk.trustpilot.com
Suspended my bet win within 5 minutes of winning, awful and such a scam. They can literally Suspend your ability to take your winnings WHENEVER they please after the matches. So literally seconds, or minutes. Be careful.
Suspended my bet win within 5 minutes of winning, awful and such a scam. They can literally Suspend your ability to take your winnings WHENEVER they please after the matches. So literally seconds, or minutes. Be careful.
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Joe Barr
23 February 2020
Comment from uk.trustpilot.com
I put a bet on the Tyson Fury vs Deontay Wilder 2 fight. The bet was 9/1 for rounds 7 to 12. Tyson stopped Wilder in round 7 but the Coral at Chesterton in Cambridge would not pay out as they said they had made a mistake and it should have been 5/1. Even when it said 9/1 on the betting slip. There was about twenty people who couldn't get paid out for a legal bet. If I loose a £100 bet I cant say sorry but I only wanted to bet £50 after I lost a bet. Hopefully I can get paid out along with the others but I will be going to trading standards to force Coral to pay out.
I put a bet on the Tyson Fury vs Deontay Wilder 2 fight. The bet was 9/1 for rounds 7 to 12. Tyson stopped Wilder in round 7 but the Coral at Chesterton in Cambridge would not pay out as they said they had made a mistake and it should have been 5/1. Even when it said 9/1 on the betting slip. There was about twenty people who couldn't get paid out for a legal bet. If I loose a £100 bet I cant say sorry but I only wanted to bet £50 after I lost a bet. Hopefully I can get paid out along with the others but I will be going to trading standards to force Coral to pay out.
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Andrey Khadyka
22 February 2020
Comment from uk.trustpilot.com
20/02/2020 at 8 a.m. I was going to come into the Coral in 28 Golders Green Rd. but the door was locked. I waited till 8.10 and then knocked on the door. A lady who worked there let me inside but was very upset, refused to switch the betting machines on and told me to go to bet to somewhere else. I left. In tears :-)
20/02/2020 at 8 a.m. I was going to come into the Coral in 28 Golders Green Rd. but the door was locked. I waited till 8.10 and then knocked on the door. A lady who worked there let me inside but was very upset, refused to switch the betting machines on and told me to go to bet to somewhere else. I left. In tears 🙂
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Mr Peter Chambers
20 February 2020
Comment from uk.trustpilot.com
New edition, corals are now thieves... Was doing football bets and at the time had 20 quid in my account... 2 mins later it had become minus 17 pounds, no idea why as all my winning bets from previous were legit... No reply from them so down 37 quid, they do nothing online, they don't reply to emails, the call center staff can't talk English... Hope they go out of buisness
New edition, corals are now thieves… Was doing football bets and at the time had 20 quid in my account… 2 mins later it had become minus 17 pounds, no idea why as all my winning bets from previous were legit… No reply from them so down 37 quid, they do nothing online, they don't reply to emails, the call center staff can't talk English… Hope they go out of buisness
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Stephen Collingwood
20 February 2020
Comment from uk.trustpilot.com
Coral are totally crap.screens run late so if go in and put a bet on looking at screens they're late and then become void.
Coral are totally crap.screens run late so if go in and put a bet on looking at screens they're late and then become void.
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alan morris (alamo1957)
19 February 2020
Comment from uk.trustpilot.com
Call centre staff useless and can't understand spoken english . I won £25 on competition they ran and 3 days later still no money in my account keep fobbing you off with useless excuses on e-mail. I'm going to close my account when or if I get settled bunch of shysters better firms elsewhere.
Call centre staff useless and can't understand spoken english . I won £25 on competition they ran and 3 days later still no money in my account keep fobbing you off with useless excuses on e-mail. I'm going to close my account when or if I get settled bunch of shysters better firms elsewhere.
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James
19 February 2020
Comment from uk.trustpilot.com
Awful service. Can’t withdraw your winnings if you use Apple Pay. Friend had his card fraudulently used when using his card here. Also never provided free bets as promised and make it hell on earth to speak with anyone. Worst bookies by far. Amazed they’re still in business
Awful service. Can’t withdraw your winnings if you use Apple Pay. Friend had his card fraudulently used when using his card here. Also never provided free bets as promised and make it hell on earth to speak with anyone. Worst bookies by far. Amazed they’re still in business
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JK
19 February 2020
Comment from uk.trustpilot.com
Ladbrokes twin brother owned by gvc ultimate bean counters only searching for suckers ban anyone who is not a sucker
Ladbrokes twin brother owned by gvc ultimate bean counters only searching for suckers ban anyone who is not a sucker
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Celeste Alonso
17 February 2020
Comment from uk.trustpilot.com
Te cambian la moneda para depositar/retirar dinero sin avisarte previamente. Lo hacen solo para cobrarte comisión al depositar/retirar dinero. Debería ser ilegal. Me comuniqué 4 veces con soporte y me dijeron que habian dejado el reclamo asentado y que se iban a comunicar por email y nunca recibí ningun email, ya pasaron 15 días. Te boludean! They change your currency to deposit / withdraw money without first notifying you. They do it only to charge you commission when depositing / withdrawing money. It should be illegal. The customer support are garbage. They end the conversation when they get bored and invent you that they will contact you by email but it's a lie.
Te cambian la moneda para depositar/retirar dinero sin avisarte previamente. Lo hacen solo para cobrarte comisión al depositar/retirar dinero. Debería ser ilegal.
Me comuniqué 4 veces con soporte y me dijeron que habian dejado el reclamo asentado y que se iban a comunicar por email y nunca recibí ningun email, ya pasaron 15 días. Te boludean!
They change your currency to deposit / withdraw money without first notifying you. They do it only to charge you commission when depositing / withdrawing money. It should be illegal.
The customer support are garbage. They end the conversation when they get bored and invent you that they will contact you by email but it's a lie.
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aaron bishop
17 February 2020
Comment from uk.trustpilot.com
worse customer service ever!!!! Rude, Arrogant and only out there to rob! Forget giving it a 1 star im never ever using the site nor will i ever go into these thiefs shops. I hope every single person thinks twice before using.
worse customer service ever!!!! Rude, Arrogant and only out there to rob! Forget giving it a 1 star im never ever using the site nor will i ever go into these thiefs shops. I hope every single person thinks twice before using.
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amy
16 February 2020
Comment from uk.trustpilot.com
36 loosing spins on trot on roulette starting balance £926, 36 'random' spins later down to £0 i get gambling is a risk been doing it long enough u will u loose but that was pure cheating, anyone ever had 36 winning spins on trot ? NO coz its not random they have to have some control how could they survive if everyone was winning 36 times on trot. left feeling cheated today i used to be 'vip' with these guys to now after this i wont be depositing again. user 365amy
36 loosing spins on trot on roulette starting balance £926, 36 'random' spins later down to £0 i get gambling is a risk been doing it long enough u will u loose but that was pure cheating, anyone ever had 36 winning spins on trot ? NO coz its not random they have to have some control how could they survive if everyone was winning 36 times on trot.
left feeling cheated today i used to be 'vip' with these guys to now after this i wont be depositing again.
user 365amy
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Jeff
14 February 2020
Comment from uk.trustpilot.com
Well well well. Advertising 96.45% RTP on PnG/Red Tiger slots but actually running at 94% as has been proven. Anyone who has lost here, complain to the UKGC, I urge you to. They are getting a 50% higher house edge than they say. An utter scam.
Well well well. Advertising 96.45% RTP on PnG/Red Tiger slots but actually running at 94% as has been proven. Anyone who has lost here, complain to the UKGC, I urge you to. They are getting a 50% higher house edge than they say. An utter scam.
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Blake
14 February 2020
Comment from uk.trustpilot.com
Absolute c****. Broke data protection numerous times on my account and are still saying it's under investigation it's been going on since 21st January I was told 24-72 hours the dirty little b*******On the phone dont care and sound like robots saying please wait for relevant team to get in touch . Wont answer any questions. Need shutting down handing out my personal information to anyone who rings is a joke. Dont speak a word.of english little rats
Absolute c****. Broke data protection numerous times on my account and are still saying it's under investigation it's been going on since 21st January I was told 24-72 hours the dirty little b*******On the phone dont care and sound like robots saying please wait for relevant team to get in touch . Wont answer any questions. Need shutting down handing out my personal information to anyone who rings is a joke. Dont speak a word.of english little rats
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Mr Nick Stamford
13 February 2020
Comment from uk.trustpilot.com
Withdrawal process an absolute joke - made a withdrawal 00:15 on Saturday 8th still waiting for them to do ‘their internal review’ and its now Thursday 13th - I use other sites who pay out immediately, once withdrawn its in your a Account - I’ll vote with my wallet! when questioned they say others all do the same well I’m sorry they don’t!
Withdrawal process an absolute joke – made a withdrawal 00:15 on Saturday 8th still waiting for them to do ‘their internal review’ and its now Thursday 13th – I use other sites who pay out immediately, once withdrawn its in your a Account – I’ll vote with my wallet! when questioned they say others all do the same well I’m sorry they don’t!
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Max Coates
12 February 2020
Comment from uk.trustpilot.com
I don't know how Coral think it's acceptable to take this much money from people. Lost 5-6 thousand in a few months playing only slots, no sensible person would continue with this with this loss rate. The machines/games are far to greedy, suspiciously most payouts put you back to where you originally started at the beginning of the session. I have so much free time and cash to play these games but they are so scam worthy. I played so much of Play'n'go, Red Tiger, PlayTech and NetEnt - all far to greedy. I've closed my account with Coral and have done with every other video casino platform. One day these websites will be illegal and deemed a danger to society. They are directly responsible for widespread depression and increased suicide rates. One day this industry will be seen in the same light as slavery (something that used to be okay). I wish all the owners and a shareholders a pleasant future in hell. :) Mr Hornby, you have some serious bad karma coming your way my friend.
I don't know how Coral think it's acceptable to take this much money from people.
Lost 5-6 thousand in a few months playing only slots, no sensible person would continue with this with this loss rate. The machines/games are far to greedy, suspiciously most payouts put you back to where you originally started at the beginning of the session.
I have so much free time and cash to play these games but they are so scam worthy.
I played so much of Play'n'go, Red Tiger, PlayTech and NetEnt – all far to greedy.
I've closed my account with Coral and have done with every other video casino platform.
One day these websites will be illegal and deemed a danger to society. They are directly responsible for widespread depression and increased suicide rates. One day this industry will be seen in the same light as slavery (something that used to be okay).
I wish all the owners and a shareholders a pleasant future in hell. 🙂 Mr Hornby, you have some serious bad karma coming your way my friend.
Reply
Mr Peter Chambers
11 February 2020
Comment from uk.trustpilot.com
Worst bookies ever, time and time again their customer service stinks, did a virtual football bet... It finished 2-1..i did 2-1 and 3 goals to be scored, corals put them as lost, online chat does nothing, they refer you to email.. Had one email last night saying they would look into it.. Nothing since.. It can't be that bloody hard, shop won't help, given phone number... Their call centre seems to be based in India now and 4 people I've spoken to can barely speak English.. What an effin joke... Never again
Worst bookies ever, time and time again their customer service stinks, did a virtual football bet… It finished 2-1..i did 2-1 and 3 goals to be scored, corals put them as lost, online chat does nothing, they refer you to email.. Had one email last night saying they would look into it.. Nothing since.. It can't be that bloody hard, shop won't help, given phone number… Their call centre seems to be based in India now and 4 people I've spoken to can barely speak English.. What an effin joke… Never again
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onlinepokers rigged
11 February 2020
Comment from uk.trustpilot.com
rotten poker site terrible play so bad can call it before it happens and always against losing players the end of online poker is near with pretty shatty poker and jokerstars owning everything near enough
rotten poker site terrible play so bad can call it before it happens and always against losing players the end of online poker is near with pretty shatty poker and jokerstars owning everything near enough
Reply
Giorgio Scilanga
10 February 2020
Comment from uk.trustpilot.com
I had a problem with a bet, I found the bet played with 50 pounds less. I wrote several times where the 50 pound had ended but no answer.
I had a problem with a bet, I found the bet played with 50 pounds less. I wrote several times where the 50 pound had ended but no answer.
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Jagdeep Singh Kahlon
08 February 2020
Comment from uk.trustpilot.com
Dreadful experience with them at the moment. I have been waiting for a withdrawal for 7 days and everyday they have been telling me I would receive the money within 24 hours. Shockingly enough I never do receive it. So many other better betting companies out there. For your own sanity I would advise not to use Coral.
Dreadful experience with them at the moment. I have been waiting for a withdrawal for 7 days and everyday they have been telling me I would receive the money within 24 hours. Shockingly enough I never do receive it.
So many other better betting companies out there. For your own sanity I would advise not to use Coral.
Reply
Mark Pickup Jones
08 February 2020
Comment from uk.trustpilot.com
If i could give zero i would the worst site to get onto there customer service is the worst out of all the betting sites SHOCKING never get through to anyone there live chat is the worst out of all the betting sites SHOCKING PATHETIC they do everything in there power not to give you bonuses 3 days i asked to speak to a manager on live chat still waiting stay away from this site i was on live chat for nearly 3 hours speaking to 4 coral employees and everyone of them talked to me like ive come from under there shoe when they no your right they oh sorry we cant see that we are have technical issues my msg to coral is F##K Y#O
If i could give zero i would the worst site to get onto there customer service is the worst out of all the betting sites SHOCKING never get through to anyone there live chat is the worst out of all the betting sites SHOCKING PATHETIC they do everything in there power not to give you bonuses 3 days i asked to speak to a manager on live chat still waiting stay away from this site i was on live chat for nearly 3 hours speaking to 4 coral employees and everyone of them talked to me like ive come from under there shoe when they no your right they oh sorry we cant see that we are have technical issues my msg to coral is F##K Y#O
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Mark Pickup Jones
06 February 2020
Comment from uk.trustpilot.com
Im telling you now these are the worst out of all the betting sites 100%when you first join you can get straight through on the phone after 4/5mths if your lucky enough to get through they talk to you like s##t there live chat is a joke they cant do jack then when they no your in the right they oh sorry we are having tech issues im telling these are scamming f##kers how they are getting away with is beyond me stay well clear of this S##Tsite if you dont you will be sorry
Im telling you now these are the worst out of all the betting sites 100%when you first join you can get straight through on the phone after 4/5mths if your lucky enough to get through they talk to you like s##t there live chat is a joke they cant do jack then when they no your in the right they oh sorry we are having tech issues im telling these are scamming f##kers how they are getting away with is beyond me stay well clear of this S##Tsite if you dont you will be sorry
Reply
Chris
06 February 2020
Comment from uk.trustpilot.com
Not good , i would only recommend to stay way clear of coral - keep the money in your pocket, or find 1 of the better bookies available. I had an issue with them , lost a few quid down to an error on their part , they did everything possible and more to avoid responsibility - not speaking from a sore loser etc , put it down to a loss etc but the service / customer service i received was shockingly bad.
Not good , i would only recommend to stay way clear of coral – keep the money in your pocket, or find 1 of the better bookies available. I had an issue with them , lost a few quid down to an error on their part , they did everything possible and more to avoid responsibility – not speaking from a sore loser etc , put it down to a loss etc but the service / customer service i received was shockingly bad.
Reply
nigel bradley
05 February 2020
Comment from uk.trustpilot.com
had a email from coral offering place a £10 bet at odds of above 1/2 and receive 3 £10 free bets opened a account placed a £10 losing bet at 6/5 and received no free bets and no reply as to why not from customer services after using coral shops for years will never bet with them again
had a email from coral offering place a £10 bet at odds of above 1/2 and receive 3 £10 free bets opened a account placed a £10 losing bet at 6/5 and received no free bets and no reply as to why not from customer services after using coral shops for years will never bet with them again
Reply
Mr Newman
05 February 2020
Comment from uk.trustpilot.com
Do not bet with coral as they do not give you the free bet on spend £25 receive £5 free bet CON.Also you are waiting over 1 hour and still no answer from customer service. Bet and don't get is coral promise you will be a fool and I mean a fool if you bet with coral
Do not bet with coral as they do not give you the free bet on spend £25 receive £5 free bet CON.Also you are waiting over 1 hour and still no answer from customer service. Bet and don't get is coral promise you will be a fool and I mean a fool if you bet with coral
Reply
Mark Pickup Jones
04 February 2020
Comment from uk.trustpilot.com
Instead of spending thousands and thousands of money on sponsorship of snooker tournaments how about looking after your Loyal customers your bonuses are crap your free bets are shocking your customer service as got to be one of the worse out of the betting sites SHOCKING and it takes forever to get on to the site i hope someone from coral read this and get in touch with me but i wont hold my breath
Instead of spending thousands and thousands of money on sponsorship of snooker tournaments how about looking after your Loyal customers your bonuses are crap your free bets are shocking your customer service as got to be one of the worse out of the betting sites SHOCKING and it takes forever to get on to the site i hope someone from coral read this and get in touch with me but i wont hold my breath
Reply
Paul Slaven
03 February 2020
Comment from uk.trustpilot.com
Absolute nonsensical scripted gameplay...RNG?? Yes numbers maybe randomly generated but that doesnt mean your numbers are in the pool of numbers they are generating the result from...glitchy as hell and when u have a genuine complaint u get treated like a bad loser..VIP system a joke its just a reflection that u been ripped off more than average punter. Why gambling commision hasnt dealt with these rip off greedy bookies beggars belief
Absolute nonsensical scripted gameplay…RNG?? Yes numbers maybe randomly generated but that doesnt mean your numbers are in the pool of numbers they are generating the result from…glitchy as hell and when u have a genuine complaint u get treated like a bad loser..VIP system a joke its just a reflection that u been ripped off more than average punter. Why gambling commision hasnt dealt with these rip off greedy bookies beggars belief
Reply
Jin Barring
02 February 2020
Comment from uk.trustpilot.com
Coals are the worst company I have ever worked for they just hang you out to dry
Coals are the worst company I have ever worked for they just hang you out to dry
Reply
Darren Gerrard
01 February 2020
Comment from uk.trustpilot.com
I opened an account this morning they let me put a £5 BETO. THEN SUSPENDED MY ACCOUNT THEN WHEN I RUNG THEM UP I WAS ON THE PHONE FOR NEARLY AN HOUR AND THEY PUT PHONE DOWN ON ME THIS WAS A MANAGER SO NOW I'VE LOST THE MONEY PLEASE PEOPLE DON'T USE THE THE CORAL APP FOR BETTING THEY ARE CON ARTISTS DON'T USE
I opened an account this morning they let me put a £5 BETO. THEN SUSPENDED MY ACCOUNT THEN WHEN I RUNG THEM UP I WAS ON THE PHONE FOR NEARLY AN HOUR AND THEY PUT PHONE DOWN ON ME THIS WAS A MANAGER SO NOW I'VE LOST THE MONEY PLEASE PEOPLE DON'T USE THE THE CORAL APP FOR BETTING THEY ARE CON ARTISTS DON'T USE
Reply
Mark Pickup Jones
31 January 2020
Comment from uk.trustpilot.com
Ive lost count how much ive lost with CORAL im supposed to be a VIP CUSTOMER (joke)well if you are a vip customer they give you 10 free spins on a Friday when i first joined coral about 4mths ago i won every friday the last 2 weeks ive had 20 free spins and won 50p PATHETIC and there roulette is rigged 100%im going back to skybet stay away from this lot and there customer service is shocking they talk to you like you have come from under there shoe if i was asked to rate them out of 10 i would give them a 1 and thats being generous and they are even taking away the 5pwd free bet if you spend 25pwd oh and there cashouts are crap aswell on the football out of all the conversations ive had with coral and there as been loads ive spoken to 1 decent person
Ive lost count how much ive lost with CORAL im supposed to be a VIP CUSTOMER (joke)well if you are a vip customer they give you 10 free spins on a Friday when i first joined coral about 4mths ago i won every friday the last 2 weeks ive had 20 free spins and won 50p PATHETIC and there roulette is rigged 100%im going back to skybet stay away from this lot and there customer service is shocking they talk to you like you have come from under there shoe if i was asked to rate them out of 10 i would give them a 1 and thats being generous and they are even taking away the 5pwd free bet if you spend 25pwd oh and there cashouts are crap aswell on the football out of all the conversations ive had with coral and there as been loads ive spoken to 1 decent person
Reply
barry crean
31 January 2020
Comment from uk.trustpilot.com
The worst site I have ever experienced they are useless.
The worst site I have ever experienced they are useless.
Reply
Martin Eastwood
30 January 2020
Comment from uk.trustpilot.com
Rubbish! App/website Hardly ever works properly, can't login, get booted when trying to cash out etc. Always some sort of glitch on the app.
Rubbish!
App/website Hardly ever works properly, can't login, get booted when trying to cash out etc.
Always some sort of glitch on the app.
Reply
john
29 January 2020
Comment from uk.trustpilot.com
DO NOT USE THIS SITE the returns on this site are a complete and utter disgrace if by some miracle you get a decent win it is guaranteed you will lose at least double before you get anything else worthwhile thr rtp percentage is consistently around 60% if your lucky no idea how this site gets away with returns which must be borderline illegal unless you enjoy losing and getting very little or no gameplay for your money do not use this site I would not recommend it to my worst enemy
DO NOT USE THIS SITE the returns on this site are a complete and utter disgrace if by some miracle you get a decent win it is guaranteed you will lose at least double before you get anything else worthwhile thr rtp percentage is consistently around 60% if your lucky no idea how this site gets away with returns which must be borderline illegal unless you enjoy losing and getting very little or no gameplay for your money do not use this site I would not recommend it to my worst enemy
Reply
simon singh
29 January 2020
Comment from uk.trustpilot.com
Terrible bookmaker, not a socially responsible bookmaker, slow payments, i don't know how they even have a gambling licence.
Terrible bookmaker, not a socially responsible bookmaker, slow payments, i don't know how they even have a gambling licence.
Reply
Paul H
11 March 2020
Comment from uk.trustpilot.com
First and foremost, don't be fooled by the .co.uk website address, the Customer Service department is not based in the UK. Write a lengthy, wordy Email to them and see how it gets handled- they give themselves false (English) names, like Syvia but they cannot grasp simple English. If their (non) understanding of your written word isn't enough, read their poorly worded replies, along with their awful grammar, it tells its own story. Collectively, everyone needs to complain to the Gambling Commission, The Senet Group and IBAS. These complaints need to result in a hefty fine for Coral, or GVC Holdings as a whole. They have no interest in your welfare, will take take take take and take and if you have a legitimate reason for claiming money back, they will hide behind their Ts and Cs or simply ignore you. They are designed, I believe, to take money from problem gamblers as they have no safety measures in place and will allow you to fund an account (that is not yours) from a third party source (PayPal for eg). Please, if you are going to gamble, do it elsewhere and well away from this bunch of criminals.
First and foremost, don't be fooled by the .co.uk website address, the Customer Service department is not based in the UK. Write a lengthy, wordy Email to them and see how it gets handled- they give themselves false (English) names, like Syvia but they cannot grasp simple English. If their (non) understanding of your written word isn't enough, read their poorly worded replies, along with their awful grammar, it tells its own story.
Collectively, everyone needs to complain to the Gambling Commission, The Senet Group and IBAS. These complaints need to result in a hefty fine for Coral, or GVC Holdings as a whole.
They have no interest in your welfare, will take take take take and take and if you have a legitimate reason for claiming money back, they will hide behind their Ts and Cs or simply ignore you. They are designed, I believe, to take money from problem gamblers as they have no safety measures in place and will allow you to fund an account (that is not yours) from a third party source (PayPal for eg).
Please, if you are going to gamble, do it elsewhere and well away from this bunch of criminals.