Coral Review

I have been emailing phoning live chatting all in order to get my account unblocked as they blocked it because I asked for a refund on the French lotto after they took my bets then stopped doing the French lotto, they are now saying it is not my account even though I've sent them all my ID documents again and told them the username, password and my name they still won't unblock it. I have been with Coral for many years and this is how they treat their customers, don't bother signing up with them it's a farce and the customer service is none existent.

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I think corals withdrawal policy is shocking withdrew the 22nd its 28th still haven't received there defo behind in times with withdrawal every book maker I know you receive it not the morning after but the next it takes 2 days before they even approve good at taking your money in seconds but getting it back in this day in age with technology it should be with you within 24hrs worst withdrawal I have experienced with a bookmaker avoid like the plague

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Don’t use this company. I Have tried to get customer service to reopen my account, I’ve talk to them emailed them and yet still nothing. It’s just wrong how a big company can do that

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customer service rude and speak to u like poo, slow website, use pp

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Just tried to ring there help line it took 20min to verify my log in details never got to my problem absolutely rubbish

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Disgusting company today I had 2 tickets winning for over 30 min no cash out available but would let me cash out on others soon as a goal went in for my tickets to now be losers they allowed a cash out !! Company should be shut down for fraudulent On goings !

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Bolton shop has friendly, dedicated and caring staff, who are being treated appallingly by their head office who have decided to axe their shop and make them fight for redeployment or redundancy.
Let me be clear up front – I use the Coral shop on Chorley Old Road just outside of Bolton and the staff are great, the shop is warm, welcoming and clean. The manager Mike and his team (including Denise, Sean and Gary) go out of their way to make you have a happy experience. I'm always offered a tea or coffee when I'm there and its quiet and all the staff seem to enjoy a good chat and are interested in the sports I bet on and how I'm getting on. In this day and age that's a unusual pleasure!

So imagine how I felt when I heard they would have to fight for their jobs, suffer the shame and embarrassment of having to take tests and be reinterviewed for a position in another store.

In my uneducated view its the decision makers at the Head Offices of Coral / Ladbrookes who should be made to take tests (of their sanity) and who should be held accountable for their poor decsion making that pulls the rug out from under the feet of hard-working and caring staff like these.

This shop closes on February 23rd 2020. I for one, who have spent literally hundreds of pounds in their store will never place one penny in a machine owned by the Coral/Ladbrookes organisation nor step into one of their shops every again.

Shame on you top brass for doing this – and all the very very best to all the staff on the shop floors who have to deal with me and awkward sods like me on a daily basis. Your daily chats and warm welcomes will be missed. – I'll have to make my own coffee now

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Good luck it's needed half of the games are broken withdrawals take a long time two days to be processed let alone reach your bank good luck awful

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my opinion its going down hill.

dunt seem to be what it was a year or so ago.
roulette rarely pays, slots pathetic.

vip scheme not on pare we other companys. Dont get any incentive to use them.

today on slots bonus drops 26 free spins on feature, won £4.25 says it all really.

positives they seem to pay out rather quick we no issues.

but yeh i must say iv really gone of this site.

user 365amy

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Joined betfred 2 days ago and already have won more then 2 years on this site its a complete waste of time no wins for the customers constant site maintenance half's of the games don't loads a really bad site betfred is much better pays more or maybe more lucky either way this site is awful won't last long just taking

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As everyone should know now coral and Ladbrokes are the same..in the Ladbrokes shop in Barnsley some staff will not accept a betat all.. if the races just set off regardless of the distance 2 miles 3 miles she will not take the bet says it will be void.. so when I put a bet on at their sister company over 7 furlongs 10 seconds late I expected a refund… The bet was accepted apparently and they allow 10 seconds late on a 7 furlong race everyone reading this should tell their friends 10 seconds on a 7 furlong race that's what you are allowed.. needless to say my horse has lost.. when when clearing these things try not to tell them that your bet number…. The facts speak for themselves it's 10 seconds or 20 seconds regardless of the size of the bet so who plays is it the rules are the rules but if you look carefully there's no mention of how late you can be in the rules and none of the staff know it… Although the same company now now I've always thought coral is the slightly better than Ladbrokes… But shocking customer service on both companies. You'll be much better off backing online beware of these shops shocking prices on football as well

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I wanted to stay off my account for two months now banned me for 4 years what a joke customers service terrible not bothered

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Did a football bet in local corals. Odds online 20-1 shop gave me 14-1. That was on a correct score. First goal scorer 22-1 same as online. Scorecast 150-1. How can 14-1 and 22-1 double be 150. Real odds 330-1 so where's 150-1 come from? Robbing thieves. Complaining to ibas I've lost before a balls been kicked!

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so i decided to make account with coral today in order to stake £10 and get the £50 welcome bonus to see if i could beat the wagering. bad idea that was after depositing i checked the terms and conditions of the bonus then went to play the slots everytime i went to spin it says "technical error". ok live chat time so they basically say my account is under investigation lol. to cut a long story short i rang the contact number spoke to someone who said send us identification so we can speed up the process. it could take up to 7 days !!??? im locked out of my account after depositing for a welcome bonus is this for real?? im getting my deposit money back and closing this account before i have even lost a penny what a joke of a casino this is never had this problem before with sky or grosvenor. STAY AWAY FROM CORAL !

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If you like to win 10p and 20p every so many spins and get zero bonuses on and of the slots then this is the site for you will be blocking mine no chance of winning rigged to the legal limit con artists

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I reverse withdrew 3 sums totalling £340 in order to withdraw as one sum. Suddenly my account showed £260. They said there was a glitch in the system and not to worry. The next day they say that all my finances are correct and no money is missing so basically they have robbed me over £80-90 that I had won. I've emailed to complain but no response. At one point I Reverse withdrew £20 of the money I had left and my balance showed MINUS TEN POUND. Yet they say there's no glitch and all money is accounted for! Terrible betting company. Rude customer service staff on live chat.

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Not happy with the new poker rooms. Seems like they have sold their soul. It used to be quite personal but has now gone over to us dollars and the reward system is rubbish.

It is really difficult to use now so I think I will spend my evenings doing other things

I'll use up my dosh and stop playing

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Please could someone help me – I just checked my credit file and I’ve seen that Coral has undertaken a number of credit checks against an old address on my credit file over a few months last year. I have never even spoke to Coral and don’t even gamble in any way. I am concerned this is fraudulent and would like these searches removed from my file.

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App slow,49s lottery like other companies Ladbrokes etc flawed doesn't update spent bets , don't trust these online lotteries and bingos now

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Worst betting site online. Placed a bet on a horse watched it win on there very poor quality streaming and then they didnt payout said it lost. Tried customer service and they just ignore you and take over 5 minutes to reply to each message AVOID

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Again, my first online account… Fantastic company.. Great odds, great service, great offers… Cannot speak highly enough about Coral… They are without doubt, one of he best in the market!!!

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If i cut give 0 stars i would! That is the worse site ever! Spend hundreds of pounds and cant get any free spins! Just take take take! Be away and save your money!!!

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Good luck no chance over a year now and not one withdrawal insanely bad

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Good site if u don't like to win dead spin after dead spin no chance of winning

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thought after my last experience i would give it one more go,,not been withcoral long and im so far down without even having a win to get a percentage back,well i had another go and it sailed through 100 pound without showing anything,,play same games on different sites and get some sort of returns and bonuses,coral just takes and shows nothing,without a doubt the worst online betting site,and the same old boring excuses,,,,,stay clear folks,my account will now been closed

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Site constantly down, unable to cash out and lost money multiple times, there official stand is tough, you shouldn't bet if u wish to cash out. If that was the case then don't make it an f option.

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Terrible site, ant big horse racing day and the site always crashes, AVOID LIKE THE PLAGUE, i would use Bet 365 if i was you

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What a set of robbing b*****ds !! £60 real money in Cash Stax and not one set of gold rings to start free spins .. it is by far the worst online experience I have had. If I could give anybody the best advice I could offer , it's STAY AWAY FROM THIS SITE. I would have given it zero stars but unfortunately you have to give 1 to write a review.

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SHOCKING!!!!
I was a VIP player on coral and used to bet £10 a go sometimes £20, the once I placed a £10 bet and it took £358 instead of £10. When I explained they did refund me £348 and took the £10 it was supposed to take which is fine cause that was the stake i originally put on. A week later it did the same thing took £358 when i only bet £10, but this time so un helpful wouldn't listen to me said last time they refunded me it was a good will gesture. The thing is they can see I only do £10 bets all the time so why would I put such a random figure of £358 on a 50-1 odds and why £358 each time??
Stay away very helpful when taking your money when betting but very reluctant to give you a refund when it's there software messing up, and this was around Christmas time to.
1 more thing watch the blackjack or play it and see what cards come out, dealer 20, 6 times in a row when youve been dealt 19 blackjack 4 times in a row when you got dealt 20 got to be fixed. Virtual is even worse!!! Stay away people use a different site!!!
One more thing they closed my account so they have taken money they shouldn't have, I've bet thousands with them, there software is crap and they close my account when I bring all this up.
Coral you need shutting down surely there is something that can be done about these crooks???

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Had an online account,Just used it for horse racing small bets. My bank card was requested with the account. My son managed to cost me £9000 in one night. If It wasn’t for my bank stopping anymore deposits I would have been totally wiped out. Coral did not give a toss .There security Is rubbish. Do not feed these LEACHES
Bish

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This is the worst site I have been on,live roulette is a joke 60% of numbers not 1 win in 24 spins it has to be fixed.When you win at a weekend you can not withdraw

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App too slow buffering and lags will be using another from Monday

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I can't belive i have got bad luck with them for more then a 4 months.. any time, any money and its just gone in few minutes.. down to them 5k and there is no sign of getting something back.. bonuses are crap, pays few quid only from 2/4 pounds a spin.. stay away from them!!!!!!

Nie dawajcie tym kurwom żadnych pieniedzy, ojebia was do ostatniego pensa banda chuja

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Lurred in by poker welcome offer of 20 pound of free tickets plus 30x new player tickets and 100% match bonus.
Endless conversations via live chat and emails only to tell me offer has expired. False advertising, con artists that lie. Terrible customer service that don't get back to you. I have closed my account.Avoid at all cost!!

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Played Hi Lo on their site. When a Queen is drawn and the only cards that can beat it are a Jack or a Queen and you bet on all the other cards, if you bet high, guaranteed a Jack or Queen comes, bet low and it's 50/50. I played for an entire night to test this, only betting when against a Queen or Jack and I bet high every time. 6 times in a row when the Queen came out, it was a snap, another Queen was drawn. The odds are 12 to 1 against and it was the same result 6 times in a row. What are the odds of hitting a Queen 6 times in a row at 12 to 1?

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Awful site, badly made and slow and the app is even worse. The menu systems are confusing and the customer support is shocking

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BAD BAD BAD

I tried placing a £10 ew bet on an evening race. Nothing happened and my balance remained the same. I tried a further 4 times over a 6 / 7 minute period before the off and nothing happened my balance was not effected. When I logged on again an hour later low and behold all 5 bets had been accepted when I only wanted to bet once. Don in customer services was most unhelpful. Corals server was slow and did not process any of my bets at the time so I stopped trying. Then when the server no longer goes slow it processed the lot! Are they doing this deliberately. I doubt it but their computer made me try and try again to place the bet and then accepted the lot without my knowledge. It was their computrer that was at fault and it cost me but no refund. This company does not play the game, are unfair even when complained against so take my advice go elsewhere and certainly do not bet again if they do not process the bet straight away due to server problems. They will pay.

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bottom of the barrel bad

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closed account without warning, had to chase up withdrawal for get my money back.

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Too many times the cash out option is unavailable if you do an over the counter bet and link it to your account, even though gives you the cash out code on the slip from the shop, skybet all the way.

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Avoid!!!! Even as a “vip” customer you get shameful service they change promos /offers without telling customers even after you have opted in to then and use the “right to change at anytime” under terms and conditions to not pay out!!!!!I
I’ve now closed account!!!
There is no complaints department and head office have no “customer facing” whatever that means!!!!!!!!Mecca 100% better for customer service and same games available

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I wanted to give 0 stars but you have to give at least 1 to write a review.
they had a football game due to kick off at 18.00pm 10/11/2019 RETRO FC BRASIL V SE DECISAO FUTBOL CLUBE , i placed a home team win (part of an acca), at 18.10pm 10/11/2019 i managed to get the fulltime result of the game, 2-2 and then away win 3-2 after penalties, as the had started and finished the previous day on 09/11/2019. I shouldn't have been able to place a bet on that game. then tonight, all my 6 open bets were disappearing until i refreshed page and then continue to disappear saying CASH OUT NOT AVAILABLE which is when the bet is settled but the games hadnt started yet. as you can guess, fobbed off with crap from customer services. i really want to complain to someone about this as they are blatantly conning their customers.

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If you win too much they restrict your account.

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Phone app is absolutely disgraceful, 20% of the slot machines don't work… many others have issues with sound, not showing balance or menus not working.

When you get trigger the feature of various slots, the money is put into your balance before you watch the game play out… I thought this was supposed to be entertainment…barely entertaining when I already know what I've won. (Einstein eureka moments slot is a great example).

Odds seem dreadful on this website too, I have been playing various slots machines on this website for nearly 6 months now and have had some considerable wins (£1000, £2000) but overall am still £6,500 down… seems like a lot to be down over six months playing… RTP is not 80%, more like 30% or 40%.

Soon these websites and games will be illegal or will have to be honest about the odds and RTP.

They use evolution gaming for their live casino, very worrying how badly rigged some of the live games are, especially the quantum roulette.. I've never seen ball movements like that in my life. CEO's of evolution gaming will be jailed when this rigged company is exposed…search on YouTube, loads of videos proving the rigged-ness of this game.

I will probably close my account soon and stop gambling in general as it's clearly a waste of money/scam.

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scammer just want stole your money
In England is government monitoring everyone

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One of the worst apps constantly down for maintenance

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Rubbish service always breaking down… Server down… Technical fault etc etc…. Web site needs update badly…

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Coral's betting server is down more than any other bookies I've ever used.Continuously gives the following error:

"Server is unavailable at the moment, please try again later."

In addition, much like the other reviews below, my account was restricted after using the promotional offers that were emailed to me.

Much better options available elsewhere

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I won £288 on a £5 free bet withdrew £280 woke up to an email saying account could not be verified I spoke to customer service on the phone they couldn't give me an answer then just spoke to customer help online and apparently it was a business desision to close my account????? Not sure if I will get my withdrawal tbh I'm not holding my breath

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Another company who sends you thousands of emails with offers and when ou try to attempt one of them they restrict you in a day. Waste of time when there are other reliable companies on the market.

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