Draftkings FACTS
- Regular rewards and promotions
- Well-designed software and app
- DraftKings slots & live dealer games
- Wagering requirements quite high for some games
Draftkings SERVICES
Draftkings PLAYER REVIEWS (244)
Gretchen Alldredge
19 November 2024
Comment from uk.trustpilot.com
I had been a loyal player since they opened in michigan. On 8/9/2024, while in the middle of a spin they cut me off and said there was fraudulent activity on my account. My birthday was 8/8 and they wanted a photo of me holding my license. They had mine on file already and I'd gotten payouts several times, though I'd deposited more than ever paid out. I had just renewed my license and waiting for the new one. They were rude and ridiculous. At first acted like they new nothing about stopping my game. They refused to return the money in my balance and still are keeping it to this day. I got pretty upset about it. They banned me from not only Draftkings but also Golden Nugget. The took my money minutes before refusing to let me play but were unsure I was me and won't return it? Make that make sense. It is fraud period. Makes no sense still. I had no new payment method, nothing out of the ordinary, other than maybe the game was going to hit and that's how they keep from actually paying. Beyond disgusted with their response and stealing money under false pretenses. They did not and have not given me the money they refused to allow me to play FOR NO REASON back to me. Worst casino ever. Save your money.
jswan
18 November 2024
Comment from uk.trustpilot.com
I've been sports betting for 3 years. DK was my 1st. It's perfect. I love it. Never had a problem. Great daily promos, great rewards, nice app. Everything is perfect. I have had 20+ sports betting apps and DK is consistently my #1 or #2. I have wagered over $500K in 3+ years on DK. I see all these bad reviews and I'm not sure why. Maybe it's for the casino slots part, which no one should be messing with anyway. You'll make money here.
C. Riley
20 November 2024
Comment from uk.trustpilot.com
Deposited $100, told I couldn't access horse racing site, which was only reason I joined. Trying to get my money refunded is a joke. "Contact us" box --no one responds. They do not even have a direct 800 contact number...just leave a message! Huh? Very fishy, and I thought more ethical than overseas' sites. DO NOT USE. FanDuel or your casino are much better, safer choices. Just look at all the negative reviews. Hope they go bankrupt.
Deposited $100, told I couldn’t access horse racing site, which was only reason I joined. Trying to get my money refunded is a joke. “Contact us” box –no one responds. They do not even have a direct 800 contact number…just leave a message! Huh? Very fishy, and I thought more ethical than overseas’ sites. DO NOT USE. FanDuel or your casino are much better, safer choices. Just look at all the negative reviews. Hope they go bankrupt.