Draftkings PLAYER REVIEWS(261)
Nolan Campbell Jr.
22 December 2024
Comment from uk.trustpilot.com
I’ve been playing draftkings for several years, I’ve never had a problem withdrawing money after I have won. Albeit I’ve never won a huge pot but I’ve won up to $75 on a $20 bet. So it’s like playing the lottery and you’re playing against 200,000 plus other players. People that I’ve seen win the weekly games play multiple spots, so they’re bound to win at some point. Good luck. FYI, if you want a legitimate chance to win, play in a 8 man fantasy league. Moneys not a lot, maybe $500 but it’s fun.
jonathan mancino
22 December 2024
Comment from uk.trustpilot.com
Antagonistic behavior to prey on gamblers' weaknesses . There is Special place in Hell for companies so desperate for $. Vile, disgusting, low lifes...
Bret Oleet
17 December 2024
Comment from uk.trustpilot.com
I recently had a terrible experience with DraftKings that I feel compelled to share. They advertised a bonus to entice me to sign up and deposit money, but once I did, the bonus was not what they had promised. Their terms were vague and misleading, and after contacting customer service, I was given the runaround with no resolution.It felt like a bait-and-switch tactic designed to scam people into spending money under false pretenses. This level of dishonesty is unacceptable, and I would caution anyone considering DraftKings to be very careful.Do not trust their promotions—they do not deliver what they promise. I regret giving them my money and won’t be using their platform again.
Ali Safieddine
16 December 2024
Comment from uk.trustpilot.com
Worst company ever my sister-in-law got robbed and something similar to me happen with them six months ago and they would not pay me out. They always find reasons about violations that don’t exist to take your money. If you win they don’t have a problem taking money if you’re losing, but the minute you try to withdraw they will find 1 million reasons stay away from this there’s many other better Companies out there.
Kenneth Morris
16 December 2024
Comment from uk.trustpilot.com
All IS NOT GOOD!!!! WOULD LIKE TO SEE ONE OF THE CASINO APPS/BUSINESS, STAND OUT FROM THE REST!!!! but I can't say that draftking do,,at all🤨..so just don't be a follower no more. You'll landed how to be now's your chance to stand out, more, that's all!!! Remember casino first not allGamble ok, /we lose/gamble/give u money, we're not scared of those three things, from your business to others just know that, gamble we all really shouldn't put a definition on gambling, we think we know but really still learning an dealing with gamble meaning, don't capitalize in the way your meaning of gambling goes for y'all ok.for a lot of reasons, if your starting to win just keep it that way, should you guys be, then pull the plug when the client, winning enough for your acquaintance,that means they will go down/ losing. But if your a winner you will start to win and it won't stop until you notice the product is not paying no more and starting to take back.another this the payouts on each winninglosing is to long of a second should be equal to my (losing/ giving/gamble/to the company of draftking.. So payouts for each losing and regainings should be equal to my loses every time,plus the feeling is that your a casino, come on and do it already you hit make me feel like coming back more ok are every time, would be to give right..you get more.. That way.for a fact you give more, the more ppl will be talking ok.an I'm one of the ones who's like come on man is this it, all I get.. up to both you and your company of DRAFTKING... YOUR WITH YOUR COMPANY OF DRAFTINKIND AND YOU ASK THEM TO SHOW YOU THE COMPANY OF DRAFTKING AND THEY SHOW YOU THERES WAYS AND THE WAYS OF THEY COMPANY SHOULD MORE THEN WHAT WHAT THEY SHOWING YOU RIGHT ITS YOUR COMPANY. YOUR MY ACTUALLY FRIEND/COWORKER/ associate/friend of a friend to show you what the have over their house, so . , know this about yourself, !!DraktKing!! YOUR A CASINO FIRST OK,THEN FIGURE OUT HOW GAMBLE SHOULD NOT HAVE A definition of character, ok show of what you have and how your a freaking casino ok first, start acting like it ok, show your true out shadowing your business partners standing out from the rest. Ok, your a winner, if your my company of DRAFTKING is already a winner.. So your a winner too... Lots of wrongs so you have a great deal of responsibilities, but you have to know that one thing really needs too happen is that you need to know we are dying and not ever coming back as we were, and needs to be there in the heads of your company, and needed, take very seriously, so let ppl win with you before they're gone ok, I thought of this because of the elderly/ dying on last thoughts of being your company draftking, like if I could've been a winner on dying ages.ok very very important... I think the lotto has something like benefit older persons... Ok so just something that I was going through a lot with in side my mind with DRAFTKING , lead by example should be said different like you can lead but do not follow at all, ONCE you have brake away and come up with your own.. Ok...
Kaynnan Logan
13 December 2024
Comment from uk.trustpilot.com
DraftKings Sportsbook failed to handle a bet I placed fairly due to unclear terms and a lack of transparency. Here’s what happened:I placed a $37 "Moneyline Rest of The Match" wager on the FC Astana vs. Chelsea game when the score was 3:1. The game ended with the same scoreline (3:1), meaning no goals were scored after my wager was placed. DraftKings settled the bet as a loss, citing a rule that the game is treated as if restarting from a 0:0 scoreline.The problem? Their rules and bet descriptions didn’t clearly state that a 0:0 outcome would result in a loss. This lack of clarity led me to reasonably believe that a draw would result in a push, as is standard for similar bets in the industry.Why I’m Frustrated1. Unclear Rules: DraftKings did not explain how a 0:0 draw would be settled, which caused confusion and unfairly disadvantaged me as a bettor.2. Inconsistent with Industry Standards: For 2-way betting markets, a 0:0 draw usually results in a push. DraftKings deviates from this standard without providing adequate clarity.3. Poor Customer Service: When I raised my concerns with DraftKings, they dismissed them without addressing the unclear nature of the bet.ConclusionI expect transparency and fair play from a licensed sportsbook, but DraftKings fell short on both counts. I’ve escalated this issue to regulators because I believe this is a violation of consumer trust. I hope DraftKings takes steps to clarify their terms and improve their customer service to avoid issues like this in the future.If you’re considering using DraftKings, be aware that unclear rules and poor customer support may lead to similar frustrations.
Daulton Frier-Galandie
12 December 2024
Comment from uk.trustpilot.com
This Casino, is total garbage, they don’t even let Canada stake.. only on placing bets on horses lmao.. update your servers to ya panzies
Chris ws
08 December 2024
Comment from uk.trustpilot.com
They don't have the most impressive game library but they offer a lot of regular awesome promos. Withdrawals are instant 7 days a week. Good customer service and they add loyalty bonuses for your losses, they treat you fair and with respect (as they should) your a paying customer/member or player, whatever you consider yourself when you visit these casinos.
Jason Doerr
06 December 2024
Comment from uk.trustpilot.com
Even their “live dealer” games are rigged by algorithms, same predictable outcomes as the other games. Total sham!
Jennifer Gallo
05 December 2024
Comment from uk.trustpilot.com
Horrible never have ever won money. Something wrong with the game probably owned by fanduel cheap and fake they decide when they want to give you money and when they don’t not real
K H
03 December 2024
Comment from uk.trustpilot.com
This site is the absolute worst gaming site (so far)! Wish that I could give -0 stars. And it's the only one that I've ever played. I'm a casual player that only plays for fun ($.10 and an occaional $1).They will restrict you for no reason. Early AM today and I'm finding out that I'm restricted just b/c I messaged them. They now want me to do another ID w/ me beside it! I'm done w/ that crap! For what?! Make that make sense!Hold on and listen to the rest of the joke. At the same time James D said that I had been restricted since 9/17/23! SERIOUSLY! I've been playing well since then when they 1st restricted my acct for no reason up until 10/25/24 when it happened again for playing $.10 in Vegas. I didn't know that you couldn't play there.They always want you w/ your ID side-y-side for no reason and this is never done when signing up. I've been w/ them since they came into existence.I'm not going to keep sending in my ID.I'll play until my acct hits 0 and then go elsewhere.
Donald Ballard
01 December 2024
Comment from uk.trustpilot.com
When making a deposit with draft kings they take it immediately from your bank account . Withdrawing your $$$ is another story . When I use ESPN sports betting I get my $ immediately in my bank account. Thank you
Mercedes Smith
30 November 2024
Comment from uk.trustpilot.com
I'm pissed i have money that I won sitting there for over 2months. My account is restricted and they keep asking for a certain pdf format. I provided for them like 20 times and they said it's not right they can't keep my money and then you called customer service they don't call you back and when you talk too someone it's the samething they ask for the same thing the pdf for proof. I WANT MY MONEY nothing never gets resolved
Cartieay SMITH
24 November 2024
Comment from uk.trustpilot.com
They will not refund me I sent proof they system was glitching! I faced significant challenges yesterday while attempting to cash out early from college games I had wagered on. The system consistently failed to process my request, instead displaying error messages stating that it was down. I took screenshots of these issues as evidence, as my bets ranged from $10 to $15 and $32 each. I had sought to cash out before the games ended, but the system's failure has left me extremely frustrated. As a result, I will not continue using this platform, having previously been a loyal customer.
Jason Doerr
22 November 2024
Comment from uk.trustpilot.com
DraftKings casino gaming is a total scam, if you show a two or three you already know it’s 12 or 13 so with the dealer card showing being higher you hit inevitably to get a 10 value card …if you stand you lost anyway….when the algorithm is farming money your 20 will end up in a push, and most hands you will lose by 1, total scam
Kaitlin de Jong
21 November 2024
Comment from uk.trustpilot.com
My sister and I wanted to place bets for the Mike tyson and Jake Paul fight, so we excitedly signed up and put $250 each toward our projected outcome. After I placed my bet, my account was locked. My sister having no issue, I was unable to sign in or do anything with my account. I contacted draft kings, which they make it extremely difficult to contact anyone about an issue. After 10 emails back and forth, they would not let me access my account without providing my bank information and an ID/drivers license. Which my sister who I signed up with, had to do none of that... I am a busy person and had 2 days to send in that information before the fight and was not able to on time. So my money I placed is gone and cant even retrieve it if I tried. I will never use them again if it were my only choice. Terrible communication and service. A complete joke and waste of my hard earned money.
C. Riley
20 November 2024
Comment from uk.trustpilot.com
Deposited $100, told I couldn't access horse racing site, which was only reason I joined. Trying to get my money refunded is a joke. "Contact us" box --no one responds. They do not even have a direct 800 contact number...just leave a message! Huh? Very fishy, and I thought more ethical than overseas' sites. DO NOT USE. FanDuel or your casino are much better, safer choices. Just look at all the negative reviews. Hope they go bankrupt.
Gretchen Alldredge
19 November 2024
Comment from uk.trustpilot.com
I had been a loyal player since they opened in michigan. On 8/9/2024, while in the middle of a spin they cut me off and said there was fraudulent activity on my account. My birthday was 8/8 and they wanted a photo of me holding my license. They had mine on file already and I'd gotten payouts several times, though I'd deposited more than ever paid out. I had just renewed my license and waiting for the new one. They were rude and ridiculous. At first acted like they new nothing about stopping my game. They refused to return the money in my balance and still are keeping it to this day. I got pretty upset about it. They banned me from not only Draftkings but also Golden Nugget. The took my money minutes before refusing to let me play but were unsure I was me and won't return it? Make that make sense. It is fraud period. Makes no sense still. I had no new payment method, nothing out of the ordinary, other than maybe the game was going to hit and that's how they keep from actually paying. Beyond disgusted with their response and stealing money under false pretenses. They did not and have not given me the money they refused to allow me to play FOR NO REASON back to me. Worst casino ever. Save your money.
jswan
18 November 2024
Comment from uk.trustpilot.com
I've been sports betting for 3 years. DK was my 1st. It's perfect. I love it. Never had a problem. Great daily promos, great rewards, nice app. Everything is perfect. I have had 20+ sports betting apps and DK is consistently my #1 or #2. I have wagered over $500K in 3+ years on DK. I see all these bad reviews and I'm not sure why. Maybe it's for the casino slots part, which no one should be messing with anyway. You'll make money here.
Deejay Demers
13 November 2024
Comment from uk.trustpilot.com
My son won $2000 on a bonus and they will not pay him. You are only a great customer until you try to withdraw. These guys gave him excuse after excuse. He does what the teller says to do and then they make him do another and now that he has done all 3 they don't answer him no more.STAY AWAY FROM THIS MONEY GRAB
Michael
13 November 2024
Comment from uk.trustpilot.com
DraftKings is running an unfair, unethical gambling site. I have submitted to the Attorney General’s office and filed an investigation to the FTC and Gaming Commission. I advise people to do the same as these complaints will be taken seriously and help to have them audited.
Keshab Acharya
09 November 2024
Comment from uk.trustpilot.com
All scam fixed slots casino in DraftKings Don’t play slots basically buffalo 🦬 wild never pay in bonus useless trash 🚮 scams fixed
Joe
03 November 2024
Comment from uk.trustpilot.com
DO NOT USE THIS COMPANY! Made an account and transferred in money. Placed a bet and woke up the next day to the account being flagged for suspicious activity. Sent a bunch of bank statements and drivers license etc information to unlock the account. Within minutes of the game ending where my bet should have paid out DK sent an email stating the account was banned for breaching terms and conditions. They refused to provide any information on what were breached and asked for a bunch more information. We proceeded to provide that information and they asked for more again. We then provided that again. And they then said your account is banned we won't change anything nor did they refund my money that I had sent them. This felt like something from a movie with the Mob it's that ridiculous of an experience. Please do not use this app or trust them. If you win anything they will refuse to payout and do their best to steal your money and additional data while they're at it.
Barry Shawkey
03 November 2024
Comment from uk.trustpilot.com
I went for the new customer bonus bets and I got no bonus bet. What a rip off..
John Murray
02 November 2024
Comment from uk.trustpilot.com
DK was good till I got a host Matt then I got Dan Hershman (who can’t talk to you any ways always has to run for 1 thing or another then cries to support) I’m the middle of bets my account got locked with no refund you complain once to support you have a gambling problem it’s just an excuse to hold and keep your money pretty funny they don’t even have a phone number you can call except your hosts who cries back to support and that’s how they get away with stealing peoples money
SCOTT ULRICH
31 October 2024
Comment from uk.trustpilot.com
I have been a DK member for years and have played many hundreds of hands of BJ. I am 100% convinced the game is a total rigged scam. It's not mathematically possible to lose to a BJ 4 hands in a row....or to push nearly every single 20......or for the dealer to make 21 from a 6 every single time you pull a 21....or to never win a double down, etc. It's beyond belief. The game should be shut down.
Steven
29 October 2024
Comment from uk.trustpilot.com
Accepted my $$ to account. They're probably happy I lost some $$. Then, when I wanted to either a) bet more or b) have the remaining $$ returned to the ORIGINAL source, they locked my account for no valid reason and are demanding a photo of me with my ID plus a copy of my bank records. Funny that they didn't want any of that detail when they accepted my $$, right????(They claim there were attempts to DEPOSIT $$ to the account that were suspicious... I certainly didn't do it, and anyone else is welcome to do so!)
CJ
28 October 2024
Comment from uk.trustpilot.com
Holy cow. What a scam. Three days in a row I hit a bonus game and won nothing. This after putting hundreds of dollars in. NOTHING. Never seen anything like this, and again, this is across several days and games and bonuses.
Wyatt Karney
27 October 2024
Comment from uk.trustpilot.com
I signed up but I can't use it because my account is locked. Why? Even they don't know. That must be why Fanduel is the number one sports book. Bye bye draft kings. Here i come fan duel!
b. harding
22 October 2024
Comment from uk.trustpilot.com
Do NOT use Draft Kings. Draft Kings charges your credit card as "cash" which means that you will pay outrageous fees to place wagers with them.
Kristi Coville
22 October 2024
Comment from uk.trustpilot.com
This app is a joke !!!! I keep placing money and winning absolutely nothing !!! What a total rip off !!!! I recommend FanDuel instead !!! I'm usually winning there. But if I'm not, 90 percent of the time I'm at least able to play not just throw my money away spin after spin. As it stands right now, I will be closing my account and deleting this app if it doesn't turn around. And I don't see it turning around any time soon !
Bubba Starling
20 October 2024
Comment from uk.trustpilot.com
CHRIS MATHEWS of Kansas City. Draft kings. Is the worst host I've ever been apart of. Doesn't reply to nothing. He's a terrible person. Money hungry person for his stupid ass company
Austin
19 October 2024
Comment from uk.trustpilot.com
The worst customer service of all time.I had an issue with a charge back. I’ve contacted DraftKings multiple times to try and pay it. No response.I was interested in moving from Fanduels VIP to DraftKings but I can see the customer service is even worse here. Awful, awful, awful.
Blake Kelly
17 October 2024
Comment from uk.trustpilot.com
Hello and to whom it may concern,I am writing this review today with a sad and emotional heart. Someone I know and love, a 30 year old mother of 400+ children across the valley of Phoenix has taken a deep and devastating spell of turmoil and addiction whilst using your app. A once trusted mom and caretaker, now turned into a devolving monster. She has devolved truly from the inside out, throwing her money away at programs like Nebraska football moneylines, letting innocent newborns and toddlers under her specific supervision be recklessly abandoned. And all for what? To see her throw 25 more dollars away from her hard earned 9-5? We have tried everything, every crisis hotline and research known to man, all to no avail. The only thing we have left is to pray to the Lord Jesus for his grace and mercy on her corruption.
Zach Weidensaul
14 October 2024
Comment from uk.trustpilot.com
Absolute trash. Do not honor bets or long standing, high value customers.
Joyce
11 October 2024
Comment from uk.trustpilot.com
Worst sports app ever! Had to verify my identity I sent in all documents I needed it has now been 3 weeks and I still can’t get in my account. I emailed them and they never responded, they have a number you can call but you have to leave a message and they don’t get back to you . It’s literally been a month and nothing has been done
Deomonick
11 October 2024
Comment from uk.trustpilot.com
The app is always down and the promotions is trash customer service is horrible stay away
Chris McKee
09 October 2024
Comment from uk.trustpilot.com
DraftKings is, without a doubt, a gambler's paradise, offering everything you could possibly want in an online gaming platform. From the moment you enter their site or app, you’re met with sleek, user-friendly design and a vast array of betting options, making it feel like a world built for winners.One of the standout features of DraftKings is the variety of games and betting markets. Whether you're into sports betting, daily fantasy sports, or online casino games, DraftKings has it all. The sportsbook offers an extensive range of sports and events, with live betting that keeps you engaged from start to finish. Their odds are competitive, and the range of betting options—from simple moneylines to complex parlays—ensures there's something for every type of bettor.Where DraftKings truly shines is their rewards program. It's simply astonishing. Whether you're a casual player or a high roller, you’ll always feel appreciated. The tiered rewards system is generous, offering everything from free bets to exclusive VIP experiences. As someone who has experienced my biggest wins with DraftKings, I can confidently say that the rewards and promotions take the thrill to a whole new level. The regular bonuses, free bets, and contests make every bet feel like a chance to win big, not just from the odds but from the sheer value of what they offer.The customer service is top-notch as well, always responsive and helpful, ensuring you never feel left in the dark if you need assistance. When it comes to withdrawals and deposits, the process is smooth, fast, and reliable, which is crucial for any serious bettor.In short, DraftKings is more than just a betting platform—it's a complete experience. From the exhilarating range of games to the jaw-dropping rewards, it’s clear that DraftKings knows exactly what bettors are looking for. It’s a place where big wins happen, and the excitement never stops.
Harrison Thorpe
08 October 2024
Comment from uk.trustpilot.com
Used to be a trustworthy sportsbook, but since the recent app update I routinely have log in issues. In the case that I am abke to log in to I am frequently logged out automatically within minutes, and the app claims it is unable to check my location which makes the app unusable. Additionally, promos are often not applied even when they are specifically selected. What's worst of all is I've relayed my issues to customer service, but they offer the same set of steps over and over again and none have made a difference. All in all they will take your money and then make it very difficult to access it and pay you no mind when they do.
Bibby Tonks
06 October 2024
Comment from uk.trustpilot.com
Insider trading at fantasy .. all contest end with some random person with a cou generated name havjng every player who scored 30+ fantasy ponts om they team which is not logical ..im sure the upload users at the end of each game to curate a fake profile to win all the earnings
Riggedcasino
06 October 2024
Comment from uk.trustpilot.com
Worst sport bets and casino app! I have never seen any system where you lose 15 black jack hands in a row. There side black jack they have is the most rigged and fixed blackjack imaginable. I receive 8 12s with dealer 10 showing. Always busting. This is the most rigged casino! Stay away! And there sport bets odd are the worst! STAY AWAY!
Travis Olmstead
06 October 2024
Comment from uk.trustpilot.com
Scammer company, im done after 5 months and being negative. Just go look at the latest fines dk had to pay for releasing a game with 0% win probability. It 100% goes to show they're not regulated or a fair casino. It's just a scam app that milks your wallet. Gave it 5 months of chances and im absolutely done, will never deposit through dk or golden nugget now. Golden nugget is just the same as dk now since they took over awhile ago. Such a shame it had potential until scammers got ahold of it.
Kevin DeRoo
03 October 2024
Comment from uk.trustpilot.com
I'm not sure How to give 0 Stars so I guess I'll give one star in this case.I Deposited money into Draft Kings and placed my first wager ... later that evening my account was labeled "Restricted" for no reason at all!They ask for you to verify your account but the information which they require is impossible to provide in a timely manner. All the while they are making money with YOUR money refusing to give it back.And still ... no reason on WHY my account was restricted.There are tons of Sportsbooks out there ... This one is best to avoid at all costs!!
Dayo Olaofe
02 October 2024
Comment from uk.trustpilot.com
i wanted to write my story but the review here is overwhelming. in a short note pls stay away from them
Brandon Stewart
30 September 2024
Comment from uk.trustpilot.com
DraftKings changed it so you can't better over under anymore you have to guess if a player is going to have a certain amount of yards and your odds are based off that for example instead of bedding a quarterback to throw for $250 yards over under now it's -800 odds if he goes over 200 yds -220 odds if he goes over 250 plus 120 odds if he goes over 300 yd etc etc. I guess everyone else must have crushed it last football season like me because now they totally changed but Caesars sports book has all the same promos as DraftKings and you can still bet an over under like a regular sports book does. DraftKings is the worst I am so thankful it's not the only option don't download that app you will regret it
Derek Smyth
29 September 2024
Comment from uk.trustpilot.com
I recently joined the website, made a deposit and then realised that the site wasn't for me, due to a gambling concern. I tried to withdraw all my funds, but the app wouldn't let me submit my withdrawal. I then contacted the support team, to ask them to sort out the withdrawal for me, and then close my profile. They then suspended my profile for a year, and said that I can't withdraw my money until next year. They have no care whatsoever about anyone with a gambling concern, so it must be a scam.Take my advice, and STAY WELL AWAY FROM THIS WEBSITE!
Lucas P
28 September 2024
Comment from uk.trustpilot.com
Draft kings online casino is the biggest scam going . Never play rocket 1 or 2 or you will be scammed out of being unable to bail on purpose when you place your biggest bets. I have proof of three different occasions of this happening. Not to mention they have some of the worst customer serving led by the supervisor Kat in customer service. She has no logic whatsoever and was extremely rude. She called me stupid and said I was rude when I was just trying to prove a point and bring some logic to the situation. She then cussed me out and hung up. Not sure how this lady has a job especially as a supervisor but it blows my mind. I wish I could give this app a 0 star review it doesn’t deserve one.
Mike W
26 September 2024
Comment from uk.trustpilot.com
Draftkings online casino app is the absolute worst casino on the face of the Earth. It's so predictable and probably pays back .0000000000000000001% stay away! The daily fantasy is great and I've never had any issues with getting paid or being assisted by customer service. But 100% no on the terrible casino. It only let's you set 1 date but it's the same every time. Betonline casino pays more and it's not even regulated In the US.
Iskandar Shiekh Ali
20 September 2024
Comment from uk.trustpilot.com
The best place to lose moneyIf you are looking to lose money. This is the best place for that
Keshab Acharya
23 December 2024
Comment from uk.trustpilot.com
One of the useless trash 🚮 slots 🎰 casinos 🎰 40 spin $2 bet $20 total win never 👎 play anything in this app all about money scam better you can go real casino online is all scam live too much cheating I’m done with this bullshit
One of the useless trash 🚮 slots 🎰 casinos 🎰 40 spin $2 bet $20 total win never 👎 play anything in this app all about money scam better you can go real casino online is all scam live too much cheating I’m done with this bullshit