Draftkings PLAYER REVIEWS(301)

Lanita Harrison
18 February 2025
Comment from uk.trustpilot.com
You all just getting our money when we play about 15 teams and win 13 out of 15 we only loosing 2 out of 15 that is a rip off.Just sad!!!I am deleting my app.And when you play and keep checking to see how the game is going you can't even get back to your bets mysteriously it keep telling you to retry. By the time you get back to the bed it locks you out. They have to do all that just to beat people out of their money...😱😡.. deleting my app 😱😡

Carlos Deanada
17 February 2025
Comment from uk.trustpilot.com
I give draftskings a 0 star review my player didn’t play or touched the court do to a foot strain and i was still robbed plain site for $30 draftskings is the most corrupted betting app their is please avoid this app at all cost if you are smart

Solo Blue
17 February 2025
Comment from uk.trustpilot.com
DraftKings casino is a scam. They will take 100% of you’re deposit and you will win nothing. Even if you buy only bonus spins, you will lose everything, their slot games are rigged.

Sara Goodrich
17 February 2025
Comment from uk.trustpilot.com
I bet on the Superbowl with there promotion. I won and have been unable to log in since. Alleged server issues on their end.

Piotr Olszewski
15 February 2025
Comment from uk.trustpilot.com
Why would anybody give them a star? Why there are some reviews with more than 1 required star? DraftKing is the worse and customer service is even worse. 0 stars.

stacey hale
13 February 2025
Comment from uk.trustpilot.com
This is the worst batting site I’ve ever gone on in my life👎 Save yourself time and money and bet on FanDuel and on Cesar’s . DraftKings will never pay you a fraction of what you put in.

JMiller Gaming
13 February 2025
Comment from uk.trustpilot.com
They will steal ur money.. if you win they won’t release funds to you and demand you to provide stuff that is literally unable to be obtained.

Sherrie Mcclendon
13 February 2025
Comment from uk.trustpilot.com
I won 5000 i did get my money immediately but I think when these online casinos give you a nice jack pot to win you won't win anymore money on their site they will definitely get theirs back

Autumn Kress
12 February 2025
Comment from uk.trustpilot.com
Well, I see DraftKings has a 1.3 rating so I guess they really don’t give a damn. They’ve gone to new Lowe’s though I want money for Square. Some reason they accuse me of not being I said I was I said a man copious amounts of legitimate documents, and they kept my winnings that I won fair and square I would stay away from these guys. I plan on complaining to the Better Business Bureau. I’m gonna call my state representative And I’m gonna go after them civilly.

Evan
12 February 2025
Comment from uk.trustpilot.com
I won a super bowl bet and they now say that it was a Parlay bet. They CHEAT you out of winnings and there is not a human to talk to. They should be reported to the Gaming Commission. I never will deal with them again!

Jason B
12 February 2025
Comment from uk.trustpilot.com
Terrible experience. Use the site a ton. Tried to cash out $300 and the have me waiting. Talked to customer service and asked for a supervisor and was told I would get the same answer. Then these morons locked my account because I was questioning them.

Chris
11 February 2025
Comment from uk.trustpilot.com
They change your parlay odds and sometimes won't let you build a parlay. It's a joke. Use a different site

Randy Pittman
11 February 2025
Comment from uk.trustpilot.com
Damn worst ever STAY away!!!!absolute no communication sucks.

Dominic Storer
10 February 2025
Comment from uk.trustpilot.com
This site is a joke. They make bets and change their rules. They can and will screw you every chance they get

EchosAtNight
10 February 2025
Comment from uk.trustpilot.com
Support team took over half an hour to reach back on any of my pending requests

Jogian
09 February 2025
Comment from uk.trustpilot.com
Don’t spend the money at this place Paid almost $500 for each ticket Checked our ID going inSomeone stole our bag of golf swag totaling around $400Security said they didn’t have the ID’s of the people that stole itDraft Kings… not worth the money at allThen they let people in and don’t check their ID Horrible ! Dont pay for draft kings

Aaron Surry
09 February 2025
Comment from uk.trustpilot.com
Still waiting after 2 years to have an account with them. They basically want every piece of personal information just so you can have an account. I think the next thing they’ll do is show up at my doorstep just to make sure it’s me trying to open an account with my information. Their customer service also sucks. They do nothing to help you resolve any issues. Don’t waste your time as there are better Sportsbook apps out there.

Chris Abrams
08 February 2025
Comment from uk.trustpilot.com
This is the worst online gambling app there is!!!! Do not download this BS!!!

Autumn Kress
07 February 2025
Comment from uk.trustpilot.com
I just signed up for an account. I use my own money to bet not just the bonus bets and I won fair and square I sent in all the documentation they asked for. They still wouldn’t release my winnings, which I believe is illegal. Then I told them to close my account pending that they will give me my money back however they kept my winnings and they close my account. I’ve been dealing with their Chatbot, which is maddening and completely useless. I have receive emails from the customer service who are equally useless. I’ve asked to speak to a supervisor manager and I have been denied. I am looking into taking all the reccourses I can because I don’t believe it’s legal to keep customers winnings, especially when they do everything that’s asked to them.

Hunter
05 February 2025
Comment from uk.trustpilot.com
It’s scam you will never 👎 win all about money scam rip scammers

Hunter
03 February 2025
Comment from uk.trustpilot.com
DraftKings fan ten is big scam don’t play that it’s scam

Rusty Martin
01 February 2025
Comment from uk.trustpilot.com
I've put alot of money on this app everyday for a year and haven't won a thing . Worst app ever . All my friends when on every app but draft kings. They have nice touring Comercials. Wish I deleted this app along time ago

P kruse
28 January 2025
Comment from uk.trustpilot.com
1 star is actually to much. I live in Canada and won a 5k MLB payout. I have not been able to take this money out. They have no contact number. Only emails occasionally saying they need more information. I have given them everything and still will not let me recover any funds. I opened a PayPal account as a last resort and still cannot have the app transfer me funds. If you are going to play and you do win. You will not be able to recover your funds.They sent me a tax form even though I did not take any funds. I am going to talk to the gaming commission.

Robin
28 January 2025
Comment from uk.trustpilot.com
I bought a visa giftcard recently and as soon as I registered.it my funds were taken and a visa customer rep could not do anything? I never did online gambling ,or heard about this site before. Even.though they got that celebrity comidian vouching for them on the ad. And no phone number for.contact either???

Michael Bartolotta
27 January 2025
Comment from uk.trustpilot.com
DraftKings is truly a masterpiece of frustration—an online gaming platform so “impeccably” designed that it makes you wonder if they’re actively trying to repel their customers. I stopped giving them my money a few years back, thinking I’d seen enough. But, against my better judgment, I decided to give them another shot. Spoiler alert: the experience was so “phenomenal” that I immediately remembered why I left in the first place. If you enjoy testing your patience and having your expectations dashed, by all means, stay on their site. Good luck—you’ll need it.

LV
26 January 2025
Comment from uk.trustpilot.com
The fact you have to fill in 1 star is already 1 star too much for DraftKings!Don’t use this site! Awful customer service, they never answer your emails and I am still awaiting for funds to be retuned.Go to Fanduel and avoid Draftkings!

Steve Goulet
26 January 2025
Comment from uk.trustpilot.com
Do not bet on this sports book, its a total ripoff

Love One
26 January 2025
Comment from uk.trustpilot.com
They are the WORST!!!!! They will steal your money and customer service is only through chat. BEWARE OF A BUSINESS THAT HANDLES MONEY AND HAS NO NUMBER FOR YOU TO CONTACT SUPPORT. They won’t even let me take the remaining balance out of my account with them unless verify a new by adding more money from a different prepaid card. DO NOT TRY DRAFT KINGS UNLESS YOU WANT TO BE STUCK BEGGING FOR MONEY THAT YOU WON!!!!!!!!!!!!!!

Mark Snyder
21 January 2025
Comment from uk.trustpilot.com
They stoled money out my bank account and wont give it back and i have no account with them at all i had my bank card stoled and tried to tell them and they said WE HOPE YOU GET YOUR MONEY BACK AND THE SAID HAY HAY THEY ARE THIVES AND I GIVE THEM A -5 ON REVIEWS

Rashidah Bashir
19 January 2025
Comment from uk.trustpilot.com
This app will hold your payout and say they are reviewing the game it’s been 4 hours I’ve emailed every available support email and they have nothing but excuses please use a different app this one is a scam

matthew nieto
11 January 2025
Comment from uk.trustpilot.com
Promo banned and limited after March madness last year. VIP contacted me shortly after signing up. Week 2 showcase you needed to hit a certain $ bet threshold, which I did. Limited week 3 and VIP never responded telling me why. Will not be using them

Donovan M.
10 January 2025
Comment from uk.trustpilot.com
I read the reviews for every single Michigan online gambling site, even the less known ones like Playgunlake, HorseshoeCasino, FourwindsCasino, as well as the popular ones, FanDuel, BetRivers, BetMGM, Caesars, and of course DraftKings and Golden Nugget. I quickly noticed a pattern. I see all of these people leaving 1 star reviews... okay nothing wrong with that right? WRONG. Over 90% of the negative reviews for all Michigan Online Casino sites are people complaining about the SAME THING. Poor RTP%, poor customer service, difficult withdrawal process, document verification issues, and then MOST COMMON COMPLAINT... scam accusations. Scam this, scam that, scam this. Guys, do you realize that all online gambling platforms are strictly regulated? They make their money from people just using the site as intended. They make a LOT of money from people simply using the site as intended. Much, much, MUCH more money than they would make trying to pull off little scams with people's withdrawals, winnings, etc...In my experience with draftkings, I've never had an issue depositing, my withdrawals hit my account within seconds everytime, in the few times I spoke with support I've never had a negative interaction with them. Maybe YOU'RE just being rude to the customer supp rep because you're unloading a bunch of frustration out on them and aren't being polite. Although to be fair, my experience with caesars online supp reps was pretty negative. All I did was ask a simple question about details for a promotion and what would happen to my existing funds if I opted out of the promo and the dude gave me attitude for no reason. Like sorry bro, your job is literally to answer MY questions, a paying customer to the company that writes your check. So they immediately lost my business. But draftkings support has always been very polite. Sometimes you have to wait a little bit for a rep to connect with you depending on the time of day but that's not a big deal. And on my birthday last August, I reached out to support asking if I get any sort of birthday promo and the dude gave me a $40 casino credit. So DK support gets a thumbsup from me, so far.As far as RTP, I've experienced pretty much the same RTP here as I have at the other major Online Casinos, besides Betrivers, I self excluded from that site. My stat sheet was horrendous. Maybe I wasn't sticking to my gameplan or something but I had dang near no withdrawals and all deposits. At least on draftkings there's moments where my withdrawals are higher than my deposits. But to be fair, I do notice a trend where the RTP does fluxuate depending on my deposit/withdrawal ratio. But nothing major. It's mostly my fault anyways if my deposits surpass my withdrawals by a large margin. I tend to get carried away when I hit big and start betting higher and deposit much, much more. As opposed to sticking to a responsible gameplan. I've won $500-$1000 multiple times in under a year off of .20c and 1-2$ bets and each time (so far) that I hit big and my account balance increases dramatically within a short timeframe, when I go to withdraw my funds... a $1000 withdrawal hits my bank account just as fast as a $20 withdrawal.As far as promos go, I do think they used to have some better promos that were a little easier to hit, but they still have in my opinion the best promos of all the other sites. Casino credits hit your account immediately after completing the promo, no waiting period, and 99% of the time the casino credits just have a 1x playthrough. And you call that a scam? Come on. Going back to RTP, sure I'm not always hitting for 1000x my bet amount, (or even hitting at all, which is fine, it's called GAMBLING for a reason), but I DO typically hit consistently enough off of the games I play to finish most promos with a deposit no higher than $100 (depending on how much I have to wager). I've ranted long enough, my review is done. One last thing. For those complaining about RTP and how you're just donating money playing here, people say that about every.. single.. online casino. It's GAMBLING. You're not guaranteed anything. Set limits, gamble responsibly and test your luck with money you can afford to lose. And if it's not your lucky night then it's not your lucky night. If it is, great. If not, then just logout and carry on about your business.

Chad Davis
08 January 2025
Comment from uk.trustpilot.com
This place is complete trash i was winning pretty good and I had to log off for a second and guess what when I went to log back on these crooks had my account restricted because of a safer play check in. Only way I could communicate with them was at their leisure all the while the winnings I had accumulated that day they tied to a bonus and I do t ever play the bonuses because they keep your money like I never ever ever play bonuses and yet here my 1000s of dollars is tied to.one meaning I can't withdrawl. Their customer service should be a crime it's horrible I mean like actually the worst I e ever seen out of any industry they are the worst in the world and the lady named Shelby is so rude and a huge snake dont trust nobody there they are paid to screw you over youll never win I promise you that. There is zero loyalty with them and their customers I cant wait to see them go under

AJ
07 January 2025
Comment from uk.trustpilot.com
It’s just the worst app ever. It’s completely trash! Never ever chose this bs!

james
02 January 2025
Comment from uk.trustpilot.com
drafting is a rip off i be playing on draft king for over a yr Yesterday they lock my account because they said fraud. so i send in all the required documents they ask for . now they saying my address do not match i told them i move from that address. so now they will not give me my money back from my account. They said i need something from 60 days ago i move over a yr ago. this is how they keep people money . i told them to mail it they said no you can only withdraw your money. i said its bullshit

Rich
30 December 2024
Comment from uk.trustpilot.com
They can frivolously change the odds midstream.. without your being notified. I made an "UNDER 58.5" Total wager on an NFL game and they gave me 57.5 without my knowledge.

Brian Shea
30 December 2024
Comment from uk.trustpilot.com
DraftKings unfortunately is trash. I live bet at the actual sporting events quite a bit and have noticed that when placing a live bet…. Sometimes it circles like it is loading… the outcome of the play happens that you have already bet on (which at that moment you’d expect to get a refund since nothing was confirmed prior to the play) but I’ve noticed if you are to win the bet it does refund you saying it wasn’t placed on time but the exact opposite happens if you are to lose the bet it says it has been placed in time. Yes I’ve won money on the site and yes I’ve lost but the customer service is pathetic and the loopholes they use to screw over live bettors is disgusting. I’d use any other site. Recently deleted theirs and went to fanduel as I’ve spent a lot at DraftKings and have been treated like shit when inquiring about fishy scenarios.

Reginald Wilson
28 December 2024
Comment from uk.trustpilot.com
This is the worst site ever, I will be leaving this site never to return again. I also will tell all my friends and family never to sign up or play with draft kings unless they just want to donate money

Gideon Bailey
24 December 2024
Comment from uk.trustpilot.com
Draft Kings Casino is a scam site the app is glitchy that kicks you out once you started winning or after you have lose a great bit. The rep Tamelia is awful and is a huge crook

Keshab Acharya
23 December 2024
Comment from uk.trustpilot.com
One of the useless trash 🚮 slots 🎰 casinos 🎰 40 spin $2 bet $20 total win never 👎 play anything in this app all about money scam better you can go real casino online is all scam live too much cheating I’m done with this bullshit

Nolan Campbell Jr.
22 December 2024
Comment from uk.trustpilot.com
I’ve been playing draftkings for several years, I’ve never had a problem withdrawing money after I have won. Albeit I’ve never won a huge pot but I’ve won up to $75 on a $20 bet. So it’s like playing the lottery and you’re playing against 200,000 plus other players. People that I’ve seen win the weekly games play multiple spots, so they’re bound to win at some point. Good luck. FYI, if you want a legitimate chance to win, play in a 8 man fantasy league. Moneys not a lot, maybe $500 but it’s fun.

jonathan mancino
22 December 2024
Comment from uk.trustpilot.com
Antagonistic behavior to prey on gamblers' weaknesses . There is Special place in Hell for companies so desperate for $. Vile, disgusting, low lifes...

Bret Oleet
17 December 2024
Comment from uk.trustpilot.com
I recently had a terrible experience with DraftKings that I feel compelled to share. They advertised a bonus to entice me to sign up and deposit money, but once I did, the bonus was not what they had promised. Their terms were vague and misleading, and after contacting customer service, I was given the runaround with no resolution.It felt like a bait-and-switch tactic designed to scam people into spending money under false pretenses. This level of dishonesty is unacceptable, and I would caution anyone considering DraftKings to be very careful.Do not trust their promotions—they do not deliver what they promise. I regret giving them my money and won’t be using their platform again.

Ali Safieddine
16 December 2024
Comment from uk.trustpilot.com
Worst company ever my sister-in-law got robbed and something similar to me happen with them six months ago and they would not pay me out. They always find reasons about violations that don’t exist to take your money. If you win they don’t have a problem taking money if you’re losing, but the minute you try to withdraw they will find 1 million reasons stay away from this there’s many other better Companies out there.

Kenneth Morris
16 December 2024
Comment from uk.trustpilot.com
All IS NOT GOOD!!!! WOULD LIKE TO SEE ONE OF THE CASINO APPS/BUSINESS, STAND OUT FROM THE REST!!!! but I can't say that draftking do,,at all🤨..so just don't be a follower no more. You'll landed how to be now's your chance to stand out, more, that's all!!! Remember casino first not allGamble ok, /we lose/gamble/give u money, we're not scared of those three things, from your business to others just know that, gamble we all really shouldn't put a definition on gambling, we think we know but really still learning an dealing with gamble meaning, don't capitalize in the way your meaning of gambling goes for y'all ok.for a lot of reasons, if your starting to win just keep it that way, should you guys be, then pull the plug when the client, winning enough for your acquaintance,that means they will go down/ losing. But if your a winner you will start to win and it won't stop until you notice the product is not paying no more and starting to take back.another this the payouts on each winninglosing is to long of a second should be equal to my (losing/ giving/gamble/to the company of draftking.. So payouts for each losing and regainings should be equal to my loses every time,plus the feeling is that your a casino, come on and do it already you hit make me feel like coming back more ok are every time, would be to give right..you get more.. That way.for a fact you give more, the more ppl will be talking ok.an I'm one of the ones who's like come on man is this it, all I get.. up to both you and your company of DRAFTKING... YOUR WITH YOUR COMPANY OF DRAFTINKIND AND YOU ASK THEM TO SHOW YOU THE COMPANY OF DRAFTKING AND THEY SHOW YOU THERES WAYS AND THE WAYS OF THEY COMPANY SHOULD MORE THEN WHAT WHAT THEY SHOWING YOU RIGHT ITS YOUR COMPANY. YOUR MY ACTUALLY FRIEND/COWORKER/ associate/friend of a friend to show you what the have over their house, so . , know this about yourself, !!DraktKing!! YOUR A CASINO FIRST OK,THEN FIGURE OUT HOW GAMBLE SHOULD NOT HAVE A definition of character, ok show of what you have and how your a freaking casino ok first, start acting like it ok, show your true out shadowing your business partners standing out from the rest. Ok, your a winner, if your my company of DRAFTKING is already a winner.. So your a winner too... Lots of wrongs so you have a great deal of responsibilities, but you have to know that one thing really needs too happen is that you need to know we are dying and not ever coming back as we were, and needs to be there in the heads of your company, and needed, take very seriously, so let ppl win with you before they're gone ok, I thought of this because of the elderly/ dying on last thoughts of being your company draftking, like if I could've been a winner on dying ages.ok very very important... I think the lotto has something like benefit older persons... Ok so just something that I was going through a lot with in side my mind with DRAFTKING , lead by example should be said different like you can lead but do not follow at all, ONCE you have brake away and come up with your own.. Ok...

Kaynnan Logan
13 December 2024
Comment from uk.trustpilot.com
DraftKings Sportsbook failed to handle a bet I placed fairly due to unclear terms and a lack of transparency. Here’s what happened:I placed a $37 "Moneyline Rest of The Match" wager on the FC Astana vs. Chelsea game when the score was 3:1. The game ended with the same scoreline (3:1), meaning no goals were scored after my wager was placed. DraftKings settled the bet as a loss, citing a rule that the game is treated as if restarting from a 0:0 scoreline.The problem? Their rules and bet descriptions didn’t clearly state that a 0:0 outcome would result in a loss. This lack of clarity led me to reasonably believe that a draw would result in a push, as is standard for similar bets in the industry.Why I’m Frustrated1. Unclear Rules: DraftKings did not explain how a 0:0 draw would be settled, which caused confusion and unfairly disadvantaged me as a bettor.2. Inconsistent with Industry Standards: For 2-way betting markets, a 0:0 draw usually results in a push. DraftKings deviates from this standard without providing adequate clarity.3. Poor Customer Service: When I raised my concerns with DraftKings, they dismissed them without addressing the unclear nature of the bet.ConclusionI expect transparency and fair play from a licensed sportsbook, but DraftKings fell short on both counts. I’ve escalated this issue to regulators because I believe this is a violation of consumer trust. I hope DraftKings takes steps to clarify their terms and improve their customer service to avoid issues like this in the future.If you’re considering using DraftKings, be aware that unclear rules and poor customer support may lead to similar frustrations.

Daulton Frier-Galandie
12 December 2024
Comment from uk.trustpilot.com
This Casino, is total garbage, they don’t even let Canada stake.. only on placing bets on horses lmao.. update your servers to ya panzies

Chris ws
08 December 2024
Comment from uk.trustpilot.com
They don't have the most impressive game library but they offer a lot of regular awesome promos. Withdrawals are instant 7 days a week. Good customer service and they add loyalty bonuses for your losses, they treat you fair and with respect (as they should) your a paying customer/member or player, whatever you consider yourself when you visit these casinos.

Jason Doerr
06 December 2024
Comment from uk.trustpilot.com
Even their “live dealer” games are rigged by algorithms, same predictable outcomes as the other games. Total sham!
sherita
18 February 2025
Comment from uk.trustpilot.com
I hope one day I'll find a honest sports gaming company between FANDUEL which i believe is the worst with their LIES about the welcome bonus and the trickery of things with DRAFTKINGS when using bonuses and promotions and things I pressed the bet now button numerous times and the bonus STILL wasn't applied SMH that's what i consider TRICKERY :(
I hope one day I’ll find a honest sports gaming company between FANDUEL which i believe is the worst with their LIES about the welcome bonus and the trickery of things with DRAFTKINGS when using bonuses and promotions and things I pressed the bet now button numerous times and the bonus STILL wasn’t applied SMH that’s what i consider TRICKERY 🙁